Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Room quality variability
Service during busy times

Categories

Cleanliness
7.69
Some reviews mention cockroaches in the room, which is concerning.
Service
9.16
Overall staff is helpful and attentive, with some concerns about service during busy times.
Location
9.7
Multiple reviews highlight the fantastic location of the hotel.
Room Quality
8.15
While some rooms are satisfactory, there are complaints about specific rooms resembling lower-tier accommodations.
Amenities
8.68
Facilities such as the gym and breakfast meet expectations overall.
Value for Money
8.64
General sentiment suggests good value considering the location and amenities, despite some room quality issues.
Food and Beverage
8.69
Buffet breakfast received praise, but early hours would be a benefit for some guests.
Overall Experience
8.86
Despite a few shortcomings, the overall sentiment is very positive with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:24

Property Description

Luxurious Spa and Fitness Center
Indulge in relaxation at our spa with rejuvenating massages and stay fit at our state-of-the-art fitness center.

Central Location
Conveniently located in Shanghai’s commercial district, our hotel is a stone's throw away from popular attractions like Nanjing Road and the historic Bund.

Gourmet Dining Options
Savor delectable meals at Mao Chinese Restaurant or enjoy an international buffet at Mosaic Coffee Shop, among other dining choices.

Experience luxury and convenience at Radisson Collection Hyland Shanghai. Book your stay now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Guests can request for extra bed with additional charges.

Please note that if the guest's under age of 18, the guardian's must to accompany with them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CNY 15 per hour.

Location

Guest Reviews

8.7
Based on 4748 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
A
Aleksandr • couple • ru
10
Прекрасный отель, отличное расположение, близко от многих достопримечательностей.
Pros:

Отзывчивый персонал, чистые номера, прекрасный отель.

Cons:

Тонкие стены, слышно соседей.

2026-07-04 • via Nuitee
N
niccolò • solo_traveller • ch
9
Pros:

Hotel in ottima posizione per visitare il centro. Stanza grande e pulito. Colazione veramente eccezionale. Assolutamente consigliato.

2026-07-04 • via Nuitee
X
Xiaoke • couple • nl
10
Het was top!
Pros:

Locatie is top, alles is in hand bereik.

Cons:

Ontbijt mag wel iets meer uitgebreider.

2026-07-04 • via Nuitee
영철 • couple • kr
9
2026-07-03 • via Nuitee
A
Anna • extended_group • ru
9
Pros:

This hotel has an excellent location and a stunning view of the Oriental Pearl Tower straight from the room. The staff is very helpful and welcoming, and the breakfast is great with plenty of variety. Overall, a good experience thanks to the location and service.

2026-07-03 • via Nuitee
S
Sabrina • solo_traveller • at
9
Pros:

Super Lage, ruhiges, sauberes Zimmer, alles Bestens.

2026-07-02 • via Nuitee
D
DMO • extended_group • ge
10
2026-07-02 • via Nuitee
M
Michael • extended_group • de
8
2026-07-01 • via Nuitee
V
Vincenzo • couple • it
9
Pros:

The cleaning service was good. The shower was very large and confortable. The view from the room was incredible. The location was excellent, close to public transportation and inside the city center. The staff were always kind and helpful. The breakfast was very good.

Cons:

The room was a bit small, with limited space for luggage.

2026-06-30 • via Nuitee
S
Sheena • couple • gb
7
Great value for a great location
Pros:

Fantastic location. The breakfast selection was good and the hotel was overall great value for money. The Concierge was helpful

Cons:

There was a good range of facilities, but the gym and bar were slightly outdated

2026-06-29 • via Nuitee
C
Céline • solo_traveller • fr
3
Cons:

Our room smelled the sewer.. Requested a small refund they never accepted. Go to another one it was horrible in the room.

2026-06-29 • via Nuitee
H
HSIAOCHIU • solo_traveller • tw
9
2026-06-28 • via Nuitee
Y
Yevgeniya • solo_traveller • kz
8
2026-06-28 • via Nuitee
D
Dogbe • family_with_children • us
8
Pros:

The breakfast was really good. The location is easily accessible via subway, or Didi/taxi.

2026-06-28 • via Nuitee
S
SIDDHARTHA • extended_group • in
7
2026-06-28 • via Nuitee
S
sabreena • family_with_children • gb
7
Excellent location but small rooms
Pros:

Excellent location but very small rooms. Location is Right on East Nanjing road. Loads of shops and restaurants on the main pedestrian road.

Cons:

Not sure if this is standard for Shanghai but both our rooms were very tight. All other hotels around China have been very spacious apart from this hotel. Night reception staff were not welcoming or friendly. Breakfast was very expensive so didn’t have it.

2026-06-27 • via Nuitee
V
Victoriya • couple • jp
6
2026-06-27 • via Nuitee
E
Elena • family_with_children • ru
7
Локация и место супер, отель старый
Pros:

Отличное расположение, очень близко к метро и пешеходной улице с магазинами и кафешками, для туриста то, что надо. Завираки тоже отличные.

Cons:

Отель старый, все пошарпанное

2026-06-27 • via Nuitee
S
Siew • family_with_children • sg
7
Convenient, check in staff attitude can be improved
Pros:

Convenient

Cons:

Condition can be improved

2026-06-26 • via Nuitee
N
Nicolas • solo_traveller • fr
10
2026-06-26 • via Nuitee