Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Room quality variability
Service during busy times

Categories

Cleanliness
7.69
Some reviews mention cockroaches in the room, which is concerning.
Service
9.16
Overall staff is helpful and attentive, with some concerns about service during busy times.
Location
9.7
Multiple reviews highlight the fantastic location of the hotel.
Room Quality
8.15
While some rooms are satisfactory, there are complaints about specific rooms resembling lower-tier accommodations.
Amenities
8.68
Facilities such as the gym and breakfast meet expectations overall.
Value for Money
8.64
General sentiment suggests good value considering the location and amenities, despite some room quality issues.
Food and Beverage
8.69
Buffet breakfast received praise, but early hours would be a benefit for some guests.
Overall Experience
8.86
Despite a few shortcomings, the overall sentiment is very positive with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:24

Property Description

Luxurious Spa and Fitness Center
Indulge in relaxation at our spa with rejuvenating massages and stay fit at our state-of-the-art fitness center.

Central Location
Conveniently located in Shanghai’s commercial district, our hotel is a stone's throw away from popular attractions like Nanjing Road and the historic Bund.

Gourmet Dining Options
Savor delectable meals at Mao Chinese Restaurant or enjoy an international buffet at Mosaic Coffee Shop, among other dining choices.

Experience luxury and convenience at Radisson Collection Hyland Shanghai. Book your stay now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Guests can request for extra bed with additional charges.

Please note that if the guest's under age of 18, the guardian's must to accompany with them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

8.7
Based on 4869 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
P
PEDRO ESCOBAR • solo_traveller • co
9
Pros:

La ubicación es perfecta

Cons:

sin comentarios

2026-09-19 • via Nuitee
M
Maria • couple • au
10
Location and breakfast were excellent.
Pros:

Well maintained and beautiful property.

2026-09-18 • via Nuitee
S
Sriraman • couple • qa
10
Worth for money
Pros:

Location and convenient and clean rooms

Cons:

Should include toothpaste n brush as bath kit

2026-09-18 • via Nuitee
L
Lorraine • couple • au
10
Exceptional stay and this very convenient located hotel
Pros:

From the time we met the friendly reception and concierge staff to the end of our stay we were happy we chose this hotel. The loction was excellent and the room size was perfect. We will return. Many thanks to everyone from this hotel as it made our first trip to China so memorable and easy.

Cons:

N/A

2026-09-18 • via Nuitee
C
CRISTHIAN ALBERTO • solo_traveller • es
10
2026-09-18 • via Nuitee
M
Marina • couple • nl
10
Perfect stay
Pros:

Great location. Breakfast was amazing, but a bit pricey (180 per person). Room was very good

Cons:

Would be nice to have a place to plug your phone next to the bed

2026-09-18 • via Nuitee
D
Debora • solo_traveller • be
8
Pros:

Spacious and comfortable room. Great location. Diverse breakfast.

Cons:

Room lighting was insufficient. Hot breakfast options were often cold.

2026-09-18 • via Nuitee
A
Andris • family_with_children • de
7
Pros:

Super coole zentrale Lage. U-Bahn Station ca. 5 bis 8 Minuten zu Fuß weg von Hotel. Das Hotel ist somit sehr einfach vom Flughafen mit der U-Bahn (Linie 2) zu erreichen.
Sehr große Auswahl beim Frühstücksbuffet.

2026-09-18 • via Nuitee
L
Lukasz • couple • gb
10
2026-09-18 • via Nuitee
V
Valentí • solo_traveller • es
9
Molt convenient per visitar Xangai de
Pros:

La ubicació al bell mig de Nanjing Road

Cons:

Habitació una mig vella, però molt neta. Potser caldria una reforma de

2026-09-18 • via Nuitee
N
Nataliya • couple • ru
10
Pros:

Альбина и её напарница большие умницы, спасибо вам! Заселили раньше времени и сделали апгрейд. Завтраки с просекко👍

2026-09-17 • via Nuitee
F
Fahad • couple • sa
8
Pros:

الموقع روعه والافطار حلو. البيض والجبن والمربى والسلطات يكفي اعتقد والمنطقه امنه وحوله الكثير من المطاعم الحلال

Cons:

مافيه شطاف جيب شطافك معك

2026-09-17 • via Nuitee
P
Penpan • extended_group • th
10
คุ้มค่ากับเงินที่จ่ายไป
Pros:

ทำเลที่ตั้งและห้องพัก อาหารเช้าดีมาก

2026-09-17 • via Nuitee
A
Alaa • family_with_children • ma
7
Pros:

L'emplacement

Cons:

Odeur d'humidité dans notre chambre, on nous proposé de la changer pour une autre mais à un autre étage, nous avons refusé car trop loin de nos enfants. Apparemment l'hôtel venait d'ouvrir après une période de rénovation ...

2026-09-16 • via Nuitee
H
Han Koon • couple • sg
10
Really convenient and nice hotel in the center of pedestrian street.
Pros:

Located right in the center of pedestrian street.
Short walk to the metro stations.
Great service and staff.
Love the convenience.

Cons:

NA.

2026-09-16 • via Nuitee
A
Aram • couple • gb
10
Pros:

Good location and beautiful hotel ,

2026-09-15 • via Nuitee
S
Susan • solo_traveller • au
10
Great hiotel in ideal location.
Pros:

Excellent location on East Nanjing St.Easy walk to the Bund, People's Square and metro stations.
Executive room is large, comfortable, well appointed
Very helpful housekeeping and club room staff.
Great selection at breakfast.

Cons:

Nothing

2026-09-14 • via Nuitee
J
Jan-Eric • solo_traveller • de
9
Sehr ordentliches Hotel mit Aufpreis für die Lage
Pros:

Aussicht in Richtung Peoples Square aus dem 18. Stock (auch aus der Regendusche) Ist prinzipiell grandios, Internet gut, Frühstück westlich und chinesisch wirklich sehr gut mit viel Auswahl (Ausnahme: Sushi sollte man weglassen, wenn man es nicht kann), gutes (fast) ungefiltertes Internet, Bett und Kissenauswahl sind gut, sehr zentral zu zwei U-Bahn Linien (knapp 5 und knapp 10 Minuten zu Fuß)

Cons:

Klimaanlage regelt nicht bis auf die eingestellte Temperatur herunter (ca. 23 Grad bei 31 Grad Außentemperatur), Teppich im Hotelzimmer geht heutzutage einfach nicht mehr (wenn auch sehr sauber), leicht feuchter Geruch im Raum, Skyline aus dem Bett nicht sichtbar, keine Zahnbürste etc. Im Zimmer, 11 gesondert zu schaltende Lampen, man zahlt halt einfach für die Lage

2026-09-14 • via Nuitee
P
Peter • extended_group • br
8
Pros:

Café da manhã muito bom

Cons:

Acho que os quartos são antigos mas confortáveis.

2026-09-13 • via Nuitee
M
Michal • extended_group • pl
10
Pros:

Bardzo dobry hotel,znakomicie polozony,blisko ma Bund,financial district,a takze na Plac Ludowy.
Bardzo dobre sniadania, bardzo dobry wybor

2026-09-13 • via Nuitee