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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Valet parking
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Hammam
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Allergy-free room
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Hot spring bath
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Bike tours
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Mobile app for room service
Review Highlights
Categories
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Property Description
Historic Elegance
Step back in time at the Relais & Châteaux Hotel Heritage, a 19th-century mansion turned into a luxurious retreat. Each room is uniquely decorated, blending modern comfort with historic charm.
Culinary Delights
Indulge in regional cuisine at the hotel's restaurant, set in a 14th-century cellar with fascinating arches. Taste the flavors of the area while surrounded by centuries-old stones.
Charming Surroundings
Immerse yourself in the beauty of Brugge with attractions just steps away. From quaint cafes to scenic boat rides on the canals, every corner holds a piece of the city's enchanting history.
Experience a blend of luxury and heritage at the Relais & Châteaux Hotel Heritage. Book now for an unforgettable stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Son emplacement dans la ville,
Le petit déjeuner avec Eugène qui était très professionnel, agréable et sympathique.
Rien
La gentillesse du personnel et le professionnalisme.
Bruit
Les chambres sont Mal insonorisés
The 4th floor was really hot with weak air conditioning. The cafe machine never worked even after it was checked. Mini fridge was shut off and all bottles in it were hot. This was an upgrade, but not sure about that except for larger space.
I must say the evening person on duty, Nathan, “saved the day”as he fixed the refrigerator and replaced all items with cold ones and he came up to attend to the A/C. Nathan was so professional, attentive and kind and really tried to accommodate me. He made that hotel for me.
Le lit
Le personnel pas très professionnel , service de bagages à l’arrivée pas professionnel , le service petit déjeuner pas bon du tout , attente très longue , pas sympathique
Et pas d endroit pour s installer dans un salon ou une pièce, pas de pression d eau dans la douche, chambre simple de ma fille plus agréable que la junior suite ….
Incredible staff and service
nee
Habitación pequeña pero maravillosa, el hotel es viejo como todo en brujas, pero está cada detalle cuidado, es como hospedarte en una propiedad de la realeza, el desayuno es atendido además de mozos por un jefe de salón que te hace sentir de una manera excepcional. El trato de todo el staff es inmejorable. La ubicación también ideal, a la vuelta de la plaza principal. Volvería mil veces más!
Todo fue excelente.
Great location. Lovely breakfast and staff. Nice sun deck.
The bath was difficult to access for showers. The overhead shower dripped on your head while using the hand held shower
Het personeel was heel vriendelijk en behulpzaam.
De kamers zijn klein en ook de badkamer is te klein. restaurant was mooi maar donker.
The hotel itself is fairly dated but it is very well maintained. It has a lot of character! The aircon is very strong for such an old building which is nice during the hot summer! But the best part of the hotel is the staff, Nathan and Melinda at the front desk, and the super courteous and professional gentleman which is in charge of breakfast, the young lady who is in charge of the turndown services, everyone is so pleasant and professional!
Nothing!
Everything.
Nothing.
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