Hotel Holiday

Hotels
Independent
7.8 (60 reviews)
Zmaja od Bosne 4, Sarajevo, 71000 , Sarajevo , BA

Facilities

Free breakfast
Fitness facilities
Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Convenient tram access
Cons:
Poor room quality
Inconsistent service

Categories

Cleanliness
6.7
Poor maintenance and issues mentioned like dirty bathrooms and dusty roofs.
Service
8.7
Inconsistent service with some positive notes but largely passive and unhelpful.
Location
10
Very good location close to shops and walkable to old town.
Room Quality
5.7
Rooms had broken furniture, poor lighting, and noise issues from AC.
Amenities
7.7
Limited amenities and lack of upkeep noted.
Value for Money
6.7
Overall value decreased due to numerous issues during the stay.
Food and Beverage
9.2
Breakfast was good but overall dining experience is inconsistent.
Overall Experience
7.7
Overall experience marked by dissatisfaction with room and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:44

Property Description

Welcome to Hotel Holiday, your sanctuary in the heart of Sarajevo where luxury meets convenience.

Unwind in Style
Indulge in our top-notch spa services that include soothing massages, revitalizing body treatments, and rejuvenating facials. Every moment spent here is a step closer to tranquility.

Gourmet Delights
Savor delightful dishes at Caffe Inn, featuring a garden-view ambiance and a welcoming bar/lounge. With 24-hour room service, culinary satisfaction is just a call away.

Business and Pleasure
Stay connected with complimentary Wi-Fi, and for business travelers, we offer a fully equipped business center, along with multiple meeting rooms for your events.

Immerse yourself in the vibrant culture of Sarajevo while enjoying modern comforts—book your stay at Hotel Holiday today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7.8
Based on 60 reviews
Cleanliness: 6.7
Service: 8.7
Location: 10
Room Quality: 5.7
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 9.2
Overall Experience: 7.7
J
Jennifer couple us
8
historical significance overrides a little drabness
Pros:

The people were very friendly and helpful.

Cons:

I have stayed here before, but I feel like maybe HH is in store for a little TLC. The breakfast and the eating area were kind of a mess, and everything felt a little drab.

2026-06-13 via Nuitee
J
Jonathan solo_traveller us
10
The perfect place to stay in Sarajevo!
Pros:

Friendly and helpful staff, professional atmosphere, historic and comfortable accommodations.

2026-06-13 via Nuitee
M
Michaela couple de
7
Das Hotel ist OK, aber nichts besonderes
Pros:

Das Badezimmer wurde täglich gereinigt, aber die Krümel am Teppichboden waren den gesamten Aufenthalt noch immer dort.
Das Frühstück war zufriedenstellend, aber nichts besonderes.
Vom Hotel in die Altstadt benötigt man 25-30 Minuten.

Cons:

Das Personal könnte freundlicher sein. Insbesondere die Kellner sind nicht gerade zuvorkommend . Auch an der Rezeption ist man schnell überfordert.

2026-06-12 via Nuitee
A
Andrea Lorenzoni solo_traveller it
7
Pros:

Hotel molto grande, vecchio stile. Le camere sono però abbastanza moderne e spaziose. Si trova abbastanza vicino al centro, a circa 10/20 minuti a piedi, quindi facile da raggiungere. Il personale è stato molto gentile.

Cons:

Io avevo la camera al 7imo piano e il WiFi prendeva poco o niente.

2026-06-12 via Nuitee
S
Shahrukh family_with_children no
7
Fint hotell, helt ok
Pros:

Beliggenhet ift. togstasjonen var super. Vi kom fra Mostar og skulle bare ha en seng og sove i før vi dro videre til flyplassen dagen etter. Da passet det seg veldig bra med beliggenhet som er mindre enn 5min å gå fra togstasjonen.

Cons:

Bide fungerte ikke. Litt rar lukt inne på rommet, men ikke noe som var "urenslig"

2026-06-12 via Nuitee
L
Lejla solo_traveller ba
10
2026-06-11 via Nuitee
Y
Yach solo_traveller fr
3
Pros:

Proximité tramway et mall
Chambre propre

Cons:

Sourire absent (sauf personnel d'entretien)
Accueil froid

2026-06-09 via Nuitee
R
Robert extended_group si
7
2026-06-09 via Nuitee
I
Irina family_with_children ba
10
2026-06-09 via Nuitee
S
Stefanob0403 solo_traveller it
9
Pros:

albergo di grandi dimensioni, si può arrivare nel centro storico con una passeggiata di 1,5/2 km.
Attualmente garage chiuso per lavori, cmq ci hanno fatto sistemare le moto fronte hotel sotto porticato.
Camere grandi e pulite. Colazione modesta.
Reception accogliente.

Cons:

Colazione modesta

2026-06-09 via Nuitee
K
Kalajdzini solo_traveller ch
7
2026-06-08 via Nuitee
S
sebastien solo_traveller fr
5
mediocre
Pros:

L'hôtel a une valeur historique et architecturale certaine, que tout le monde connait. Il est facile d'accès depuis la gare et le tramway. On peut facilement diner dans le quartier (surtout que le restaurant de l'hôtel ne fonctionne pas). Dans la chambre : literie et moquette neuve. Je salue particulièrement le réceptionniste de nuit (un homme d'origine indienne dont je ne connais pas le nom) : il a été très patient et accueillant avec moi alors que j'avais 2h de retard et que j'étais passablement épuisé.

Cons:

Les prestations ne correspondent pas aux 4 étoiles affichées. La piscine et tout l'espace "bien-être" vantés dans le fascicule de l'hôtel n'existent plus. La fenêtre de la chambre n'est pas isolé phoniquement : on entend tout ce qui se passe dans la rue, qui est la plus grande avenue de la ville. Le petit-déjeuner est servi dans une salle lugubre qui ressemble à une cantine scolaire et qui n'a pas de fenêtre. On vous pose des boites de conserve directement sur le buffet, le café est servi dans des tasses promotionnelles Nescafé et avec des cuillères en plastiques. Le matériel et le mobilier du petit déjeuner est très usé. Le hall d'entrée est à peine éclairé, et n'est qu'une simple lieu de stockage de nombreux fauteuils et canapés aux styles divers. Le bar ouvert tout la journée n'a aucune décoration ni ambiance, le personnel est indifférent. Dans les couloirs, une ampoule sur 2 ne fonctionne pas.
On peut laisser ses bagages pendant la journée après avoir rendu les clés, mais les valises sont laissées au hasard à la réception, sans ticket, à la vue de tous.

2026-06-08 via Nuitee
R
Ramon Mauricio family_with_children es
7
Better try an American Brand of hotels
Pros:

- The stories behind the story of the hotel.
- The rooms are renovated so they are ok.

Cons:

- Super old
- Needs total renovation
- There are heavy constructions at the entrance so it’s dirty.
- There is tight space to park.

2026-06-07 via Nuitee
Łukasz extended_group dk
8
Pros:

Hotel sam w sobie, ze względu na historię i wydarzenia, jakich był świadkiem, jest wyjątkowym miejscem na mapie Sarajewa - właśnie dlatego wybrałem go na ten pobyt.
Bardzo uprzejmy i pomocny personel.
Świetna lokalizacja: blisko dworca kolejowego, muzeów, kilku centrów handlowych. Tuż obok jest przystanek tramwajowy, z którego można dojechać do Baščaršiji (choć spacer tam też jest bardzo przyjemny i niezbyt męczący) oraz przystanek autobusowy, z którego odjeżdża autobus 200E na lotnisko. Stadion olimpijski jest również niedaleko.
Plus, że śniadanie jest serwowane już od godz. 6 - ważne, jeśli ma się np. bilet na pociąg do Mostaru o 7:15.
Darmowy parking.

Cons:

Wystrój wnętrz trochę z poprzedniej epoki, choć ma to też pewien urok.
Bardzo mało miejsc parkingowych.
Śniadanie dosyć nudne, zwłaszcza przy dłuższym pobycie.

2026-06-07 via Nuitee
F
fatih çoban solo_traveller tr
10
2026-06-06 via Nuitee
M
Mike solo_traveller ba
10
2026-06-06 via Nuitee
M
Mike solo_traveller ba
10
2026-06-06 via Nuitee
J
jan couple au
10
Easy in the heart of the city.
Pros:

Central

2026-06-06 via Nuitee
D
Daniel couple de
8
2026-06-05 via Nuitee
D
Daniel couple de
8
hochinteressantes Hotel mit unglaublicher Geschichte
Pros:

Historie und Architektur des Hauses, beeindruckende Lobby, Frühstückszeiten bis 11 Uhr am Wochenende, Ausblick, Steckdosen am
Bett, bequemes Bett mit Kissenauswahl, Sitzgelegenheit im Zimmer, genügend Ablageflächen, Größe des Zimmers, gut funktionierende Klimaanlage, Kaffe-und Teebar, zuverlässiger Zimmerservice, WLAN war ok

Cons:

Duschwanne war sehr eng, Badboden wird beim Duschen nass, Bar in Lobby und Restaurant dauerhaft(?) geschlossen, Beschreibung daher irreführend, Frühstück war mäßig (Auswahl ok, aber z.T. lieblos dargeboten, krümelig, fleckig),

2026-06-05 via Nuitee