Centara Hotel Hat Yai

Hotels
•
Centara Hotels and Resorts
8.4 (2310 reviews)
3 Sanehanusorn Road, Hat Yai , Hat Yai , th
+66 74 352 222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good value for price
Cons:
Outdated facilities
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.86
Comments indicate issues with musty smell and dampness in the room.
Service
9.33
Guests frequently praised the helpful and friendly staff.
Location
9.37
Multiple reviews highlighted the hotel's strategic and convenient location.
Room Quality
7.32
Some reviews mentioned outdated furnishings and issues affecting comfort.
Amenities
8.85
General sentiment reflects standard amenities for a hotel in this category.
Value for Money
8.31
Fair value was indicated, despite some concerns about room maintenance.
Food and Beverage
7.86
Breakfast options were noted as limited, affecting overall impression.
Overall Experience
8.33
Overall sentiment was positive, with areas for improvement identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:17

Property Description

Prime Location above Central Department Store
Centara Hotel Hat Yai offers a prime location above the Central Department Store, providing guests with convenient access to shopping and entertainment options right at their doorstep.

Relaxing SPA Cenvaree and Outdoor Pool
Unwind and rejuvenate at SPA Cenvaree with body massages and beauty therapies, or take a refreshing dip in the outdoor pool while enjoying the panoramic city views.

Culinary Delights at Ginger Restaurant and Sameha Cafe
Indulge in a culinary journey at Ginger Restaurant offering Chinese, Thai, and Japanese dishes, or savor international cuisine at Sameha Cafe. End your day with cocktails and live music at the Lobby Lounge.

Experience luxury and convenience at Centara Hotel Hat Yai - book your stay now for a memorable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HDY

Location

Guest Reviews

8.4
Based on 2310 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.33
T
Teh • couple • my
7
2026-08-15 • via Nuitee
M
mohd fazli fitri • couple • my
10
2026-08-15 • via Nuitee
S
Syariffizal • family_with_children • my
10
Pros:

Great location and very helpful staff

2026-08-14 • via Nuitee
L
Lim • solo_traveller • my
10
Pros:

service真的很好，行李真的我没有亲手拿过都是他们帮我送去房间 staff全部很友好 本来来之前想要那种毛巾动物园就和客服提一提结果她们帮我弄出了一个很豪华的动物园 重点是不收钱 omg 而且基本有什么问题找他们他们都会帮我解决

2026-08-13 • via Nuitee
T
Thoong • extended_group • my
8
Good stay with great location and fantastic staff !
Pros:

Location, polite and helpful staff.

Cons:

Ground floor bit messy and foul smell due to stores cooking beside pick up area.

2026-08-13 • via Nuitee
S
Shirley • couple • my
10
Great stay !
Pros:

Amenities have been improved

Cons:

Air conditioning noisy

2026-08-11 • via Nuitee
C
Chin Kiat • couple • sg
5
2026-08-11 • via Nuitee
K
Kumaran • solo_traveller • my
8
2026-08-10 • via Nuitee
T
Thomas • couple • my
7
2026-08-10 • via Nuitee
S
Siew yee • extended_group • my
9
感觉还好
Pros:

不错

Cons:

我每年都会来住几天～～

2026-08-09 • via Nuitee
K
koh • solo_traveller • sg
8
2026-08-07 • via Nuitee
A
Alicia • couple • my
10
2026-08-06 • via Nuitee
T
Teck Whai • couple • sg
8
2026-08-06 • via Nuitee
A
Alicia • couple • my
9
Pleasant stay
Pros:

It’s clean and location is good

Cons:

Nothing in particular

2026-08-06 • via Nuitee
J
Jagdish • solo_traveller • sa
1
2026-08-05 • via Nuitee
W
Wan JOHARI • solo_traveller • my
10
2026-08-05 • via Nuitee
R
Raimo • extended_group • nl
6
2026-08-05 • via Nuitee
T
tan • solo_traveller • my
10
2026-08-04 • via Nuitee
J
Julien • couple • gb
6
Pros:

Location was great and great staff

Cons:

Not very clean,

2026-08-04 • via Nuitee
T
tan • solo_traveller • my
10
Pros:

可以提早check in, 员工们都很友善

2026-08-04 • via Nuitee