Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Hotels
•
Independent
8.4 (157 reviews)
53 Persiaran Gurney, George Town, Penang, 10250 , George Town , MY
60-4-2229988

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Excellent service
Spacious and comfortable rooms
Cons:
Outdated room amenities
Slow internet connection

Categories

Cleanliness
8.85
Nasir, the room attendant, kept everything spotless with daily cleaning, fresh towels, linens, and bath amenities.
Service
8.85
Omar at reception was very helpful with the e-tab registration, and staff were generally friendly and helpful.
Location
8.85
Favorable location within walking distance to Gurney Plaza and delicious food from Hawker Centres and eateries.
Room Quality
7.85
The interior felt outdated, reminiscent of the 1990s, but the suite was spacious and comfortably furnished.
Amenities
7.85
Facilities were adequate, although some technologies were outdated, like the television.
Value for Money
7.85
Overall good value but affected by certain outdated amenities.
Food and Beverage
8.85
Wide variety of breakfast options that were delicious, with choices from various cuisines.
Overall Experience
8.25
Overall excellent stay, memorable moments by the sea.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 22:54

Property Description

Welcome to Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL, where luxury meets convenience in the heart of George Town.

Indulge in Relaxation: Pamper yourself at our full-service spa, offering rejuvenating massages. Dive into our outdoor pool or unwind in the hot tub, with a well-equipped health club ensuring your wellness needs are met.

Culinary Delights: Savor exquisite cuisine at any of our four on-site restaurants, or enjoy 24-hour room service. Whether you wish to indulge in a full breakfast or sip cocktails at our poolside bar, we have something for every palate.

Comfort & Connectivity: Each of our 368 air-conditioned rooms features modern amenities like complimentary Wi-Fi and minibars, ensuring you feel right at home. Business travelers will appreciate our dedicated business center and round-the-clock airport shuttle service.

Don’t miss out on an exceptional stay; book your getaway at Gurney Bay Hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 157 reviews
Cleanliness: 8.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 8.25
E
Eva • family_with_children • be
7
Prijs kwaliteit top
Pros:

Mooie grote kamer, zeer uitgebreid ontbijt.

Cons:

Airco stond overal veel te hard.

2026-07-26 • via Nuitee
F
FAROUK • couple • au
10
Excellent
Pros:

Very satisfying and excellent service and clean and food and facilities and location

Cons:

Locate jacuzzi to an open area

2026-07-25 • via Nuitee
K
Kumiko • solo_traveller • jp
8
2026-07-25 • via Nuitee
M
Masahiro • solo_traveller • jp
8
2026-07-25 • via Nuitee
E
Erika • family_with_children • nl
7
Comfortable but dated
Pros:

Although it is quite dated, the rooms are spacious, clean and comfortable. The hotel is also very spacious. Great breakfast with a wide variety of food choices

Cons:

It is very dated and it is not like in the pictures. The pool area is fair but it is not cozy at all

2026-07-25 • via Nuitee
E
Edweena • family_with_children • au
5
2026-07-25 • via Nuitee
A
Anna • extended_group • my
9
Enjoyable
Pros:

Location

Cons:

Nothing

2026-07-25 • via Nuitee
B
badar • family_with_children • my
9
شكرا لفريق العمل الرائع ولإدارة الفندق المميزة لا أتذكر الأسماء
Pros:

الموقع والإطلالة البحرية والموظفون وخصوصا الإدارة تتابع جميع التفاصيل مع النظافة وسرعة الخدمات ولطف الموظفين وحسن تعاملهم والنظام المحكم لكل تفاصيل الخدمات

Cons:

طابور انتظار الإفطار نتيجة قلة الطاولات والكراسي مقارنة بعدد النزلاء

2026-07-25 • via Nuitee
J
James • solo_traveller • gb
9
Pros:

Staff and facilities

2026-07-24 • via Nuitee
S
Sylvia • solo_traveller • au
8
Pros:

Central

2026-07-24 • via Nuitee
R
ravi • solo_traveller • my
9
2026-07-24 • via Nuitee
M
Marlyn • extended_group • my
8
2026-07-23 • via Nuitee
S
Sharpfit • solo_traveller • sg
10
Relaxing and great location
Pros:

Good location, near shopping malls, nice views

Cons:

Nil

2026-07-23 • via Nuitee
N
Nnis • solo_traveller • jp
8
2026-07-23 • via Nuitee
A
Al Naamany • solo_traveller • om
9
Suleiman SMS
Pros:

The location of the Gurney Bay Hotel it is near to Gurney Plaza mall about 1.2km working distance and other seafood Restaurant near by about 800m. The check in was very fast and thanks to Mr. Hafiz who make it smooth, the breakfast 🥞 was excellent with many things Western, India food many of live dishes eggs Paroota pan cake and others. The room service was excellent and clean as on the pictures.

Cons:

Everything was excellent nothing to address

2026-07-22 • via Nuitee
C
Chee Keong • couple • my
9
2026-07-22 • via Nuitee
C
Christopher • solo_traveller • gb
9
Nice hotel a little away from the centre of the city
Pros:

Good variety of food

Cons:

Some buffet items not very hot

2026-07-22 • via Nuitee
L
liufa953 • solo_traveller • nz
9
Great stay
Pros:

Friendly staff. Great location. The buffet was great with a large variety of options and good quality food.

Cons:

Aircon was a bit loud in the room.

2026-07-21 • via Nuitee
N
Noraida • couple • my
10
I cant repeat again stay here
2026-07-21 • via Nuitee
X
Xavier • solo_traveller • au
10
2026-07-21 • via Nuitee