Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Hotels
•
Independent
8.4 (157 reviews)
53 Persiaran Gurney, George Town, Penang, 10250 , George Town , MY
60-4-2229988

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Excellent service
Spacious and comfortable rooms
Cons:
Outdated room amenities
Slow internet connection

Categories

Cleanliness
8.85
Nasir, the room attendant, kept everything spotless with daily cleaning, fresh towels, linens, and bath amenities.
Service
8.85
Omar at reception was very helpful with the e-tab registration, and staff were generally friendly and helpful.
Location
8.85
Favorable location within walking distance to Gurney Plaza and delicious food from Hawker Centres and eateries.
Room Quality
7.85
The interior felt outdated, reminiscent of the 1990s, but the suite was spacious and comfortably furnished.
Amenities
7.85
Facilities were adequate, although some technologies were outdated, like the television.
Value for Money
7.85
Overall good value but affected by certain outdated amenities.
Food and Beverage
8.85
Wide variety of breakfast options that were delicious, with choices from various cuisines.
Overall Experience
8.25
Overall excellent stay, memorable moments by the sea.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 22:54

Property Description

Welcome to Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL, where luxury meets convenience in the heart of George Town.

Indulge in Relaxation: Pamper yourself at our full-service spa, offering rejuvenating massages. Dive into our outdoor pool or unwind in the hot tub, with a well-equipped health club ensuring your wellness needs are met.

Culinary Delights: Savor exquisite cuisine at any of our four on-site restaurants, or enjoy 24-hour room service. Whether you wish to indulge in a full breakfast or sip cocktails at our poolside bar, we have something for every palate.

Comfort & Connectivity: Each of our 368 air-conditioned rooms features modern amenities like complimentary Wi-Fi and minibars, ensuring you feel right at home. Business travelers will appreciate our dedicated business center and round-the-clock airport shuttle service.

Don’t miss out on an exceptional stay; book your getaway at Gurney Bay Hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 157 reviews
Cleanliness: 8.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 8.25
A
Aarrgghh • solo_traveller • my
9
2026-06-13 • via Nuitee
B
Bader • solo_traveller • om
10
Pros:

الغرف نظيفة ومرتبة وواسعة

Cons:

90٪ من اصناف بوفيه الافطار اكلات اسيوية ولا يناسب الخليجيين، يجب على الفندق التركيز على تعدد الاصناف

2026-06-13 • via Nuitee
K
KEN • solo_traveller • au
8
2026-06-12 • via Nuitee
N
NORA WAHIDAH • couple • my
10
A have great holiday with nice view and good customer service from all of staff
Pros:

The most important for me is staff. I have lovely experience with a staff, smiling face and helpful.

2026-06-11 • via Nuitee
T
Taavakumaran • solo_traveller • my
8
2026-06-11 • via Nuitee
E
Eswari • family_with_children • qa
10
2026-06-10 • via Nuitee
G
George • couple • gb
8
A good relax
Pros:

Great entrance, very well trained, helpful and professional staff, big pool, huge rooms and an amazing spread for breakfast! Our favourite hotel of the trip.

Cons:

Jacuzzi was broken the whole time which was disappointing.

2026-06-10 • via Nuitee
K
Kong • extended_group • my
10
2026-06-09 • via Nuitee
S
Sui • solo_traveller • sg
8
2026-06-09 • via Nuitee
A
AzniNainie • solo_traveller • my
9
Pros:

Everthings is good

Cons:

No

2026-06-09 • via Nuitee
J
Jim • couple • sg
8
All the staffs are very friendly, efficient at breakfast buffet.
Pros:

It’s big and room very spacious and convenient to go places

Cons:

I wish they have a standing shower instead of bath tub.

2026-06-08 • via Nuitee
A
Abdul • solo_traveller • my
8
2026-06-08 • via Nuitee
D
Damgaard • couple • dk
9
Amazing hotel, value for money
Pros:

The staff was incredible. The room was big and spacious. Breakfest was nice. The room and hotel was very clean

Cons:

The bathrooms could need a bit of touch up, though it was still nice and spacious

2026-06-08 • via Nuitee
N
NurHanis Yahaya • solo_traveller • my
10
Pros:

Lokasi yang cantik,tenang dan senang untuk ke mana saja..staff Hotel semua membantu..sarapan semua sedap2,parking kereta pun tersedia..serius nanti mesti repeat lagi..

2026-06-08 • via Nuitee
A
ayulydia89 • family_with_children • my
9
2026-06-08 • via Nuitee
J
Jeva • family_with_children • my
8
Nice hotel can be more better
Pros:

The location..food n the room

Cons:

Cafe staff n cleaness of the room

2026-06-08 • via Nuitee
S
Shaun • couple • sg
9
2026-06-08 • via Nuitee
F
FatimaHamidSalleh • couple • my
9
Pleasant
Pros:

The location was superb.
Staff is very attentive.
Spread of breakfast was tasty.

Cons:

None

2026-06-07 • via Nuitee
S
Sundram • couple • sg
8
2026-06-07 • via Nuitee
C
C H • solo_traveller • sg
9
So satisfied with my stay. Can't wit to be back.
Pros:

- Professional and friendly staff
- Location
- Hotel well-kept despite its age
- Excellent rates considering its location

Cons:

NA

2026-06-07 • via Nuitee