Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Hotels
•
Independent
8.4 (157 reviews)
53 Persiaran Gurney, George Town, Penang, 10250 , George Town , MY
60-4-2229988

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
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Review Highlights

Pros:
Excellent service
Spacious and comfortable rooms
Cons:
Outdated room amenities
Slow internet connection

Categories

Cleanliness
8.85
Nasir, the room attendant, kept everything spotless with daily cleaning, fresh towels, linens, and bath amenities.
Service
8.85
Omar at reception was very helpful with the e-tab registration, and staff were generally friendly and helpful.
Location
8.85
Favorable location within walking distance to Gurney Plaza and delicious food from Hawker Centres and eateries.
Room Quality
7.85
The interior felt outdated, reminiscent of the 1990s, but the suite was spacious and comfortably furnished.
Amenities
7.85
Facilities were adequate, although some technologies were outdated, like the television.
Value for Money
7.85
Overall good value but affected by certain outdated amenities.
Food and Beverage
8.85
Wide variety of breakfast options that were delicious, with choices from various cuisines.
Overall Experience
8.25
Overall excellent stay, memorable moments by the sea.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 22:54

Property Description

Welcome to Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL, where luxury meets convenience in the heart of George Town.

Indulge in Relaxation: Pamper yourself at our full-service spa, offering rejuvenating massages. Dive into our outdoor pool or unwind in the hot tub, with a well-equipped health club ensuring your wellness needs are met.

Culinary Delights: Savor exquisite cuisine at any of our four on-site restaurants, or enjoy 24-hour room service. Whether you wish to indulge in a full breakfast or sip cocktails at our poolside bar, we have something for every palate.

Comfort & Connectivity: Each of our 368 air-conditioned rooms features modern amenities like complimentary Wi-Fi and minibars, ensuring you feel right at home. Business travelers will appreciate our dedicated business center and round-the-clock airport shuttle service.

Don’t miss out on an exceptional stay; book your getaway at Gurney Bay Hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 157 reviews
Cleanliness: 8.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 8.25
C
Chuan Peng • extended_group • my
9
Value for money
Pros:

Location of the hotel is strategic.

Cons:

Furnitune is a bit old

2026-05-23 • via Nuitee
M
Masoud Alaamri • solo_traveller • om
9
Pros:

كل شي كان جميل

Cons:

الافطار موعده ينتهي الساعه 10
ولكن لا توجد مشكله بهذا السبب

2026-05-23 • via Nuitee
J
Jia Hui • couple • my
10
2026-05-23 • via Nuitee
S
sugarngift • solo_traveller • my
10
2026-05-23 • via Nuitee
Z
Zu Yao • family_with_children • us
8
Love it! Would go back!
Pros:

This is a well maintained hotel. The breakfast buffet is great, with lots of selections. Love the marble floor and the spiral stairs up the second floor.

Cons:

The bar is virtually empty though open. I wonder what happened to the crowd... No music, no customer. Something needs to be done to attract people to go there at night.

2026-05-23 • via Nuitee
H
Hazlinie • solo_traveller • my
10
2026-05-23 • via Nuitee
A
Alladin • family_with_children • fr
8
2026-05-23 • via Nuitee
T
Teik huat • family_with_children • my
9
2026-05-22 • via Nuitee
H
Hamid • solo_traveller • my
9
2026-05-22 • via Nuitee
B
Berrimi • couple • dz
9
2026-05-22 • via Nuitee
A
Alex • couple • gb
7
Pros:

Very good breakfast, lobby area is cool. Room was big and bed very comfortable. Nice view from the room. Staff were good too

Cons:

The room smelled a bit of cigarettes. Furnishings were dated. Pool area not very good.

2026-05-22 • via Nuitee
A
AI CHU • couple • my
9
Great stay, will visit again.
Pros:

Our room was big and comfortable on high floor. We enjoyed the breakfast spread in the morning and also the lovely pool. Location was also very ideal with many eateries around.

2026-05-21 • via Nuitee
D
Daud • family_with_children • my
8
2026-05-21 • via Nuitee
I
Ibrahim • extended_group • my
8
Pros:

The staff very superb excellent ! But aircond in our room not to cold but excellent.

2026-05-21 • via Nuitee
N
Nelson • couple • my
10
2026-05-21 • via Nuitee
R
RH • solo_traveller • th
9
Pleasant and good value
Pros:

Spacious rooms, overall good value for money

Cons:

Electric sockets and light switches should be upgraded incl clear indicators. I had to turn on bedside lamp to charge my phone?

Rooms need some T&C

2026-05-20 • via Nuitee
A
ana • solo_traveller • my
8
2026-05-20 • via Nuitee
F
Fatima • couple • gb
9
Brilliant hotel with superb service.
Pros:

Brilliant hotel with superb service.

Cons:

Not applicable.

2026-05-19 • via Nuitee
Y
Yen Kok • solo_traveller • my
9
Pros:

整体上都很满意

Cons:

没有

2026-05-19 • via Nuitee
A
Ahya' • family_with_children • my
9
Lovleybstay with family. Handy park in front
Pros:

Breakfast, bed

Cons:

Bidet

2026-05-19 • via Nuitee