Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Food and Beverage
Room Size
Cons:
Cleanliness
Room Quality
Value for Money
Amenities

Categories

Cleanliness
6.38
Several reviews mentioned issues with the cleanliness of the rooms, including dirtiness and hairs found in beds.
Service
9.85
Positive comments on staff professionalism and helpfulness.
Location
9.89
Consistently praised as fantastic and very convenient.
Room Quality
6.84
Mixed feedback regarding room comfort, with several complaints about conditions like heat and smell.
Amenities
7.87
While some amenities are noted as satisfactory, issues like poor lift service are mentioned.
Value for Money
7.83
Guests felt the price paid was not justified by the quality and conditions experienced.
Food and Beverage
9.88
Breakfast was well-received and noted positively.
Overall Experience
7.85
Overall sentiment includes a mix of positive and negative experiences, leading to an average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:42

Property Description

Luxurious Suites with Prime Location

Modern Suites with Top Amenities
Step into luxury with flat-screen TVs, marble bathrooms, and kitchenettes in every suite. Enjoy the convenience of a coffee maker, work desk, and ironing facilities during your stay.

Fitness and Business Facilities
Stay active in the spacious fitness room equipped with TVs or catch up on work at the business center. Valet parking adds an extra level of convenience to your visit.

Exclusive Dining Experience
Start your day with a complimentary breakfast at the Club Manhattan lounge and unwind in the evening with cocktails in a cozy setting.

Experience the ultimate blend of luxury and convenience at The Manhattan Club. Book now for an unforgettable stay!

Important information:

Please note, guests must be at least 21 years old to book.

Please note, the maximum occupancy includes children and adults.

Any guests booking more than 10 rooms will be treated as a group and must go through Group Reservations as there are mandated portage fees.

Please note any ADA requests need to be communicated to the hotel prior to booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 5649 reviews
Cleanliness: 6.38
Service: 9.85
Location: 9.89
Room Quality: 6.84
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 9.88
Overall Experience: 7.85
G
Grega family_with_children ee
9
2026-06-20 via Nuitee
M
Monica family_with_children us
10
Wonderful, 100% satisfied, will come back again
Pros:

It has two bathrooms, which makes it a great option for family travel.

And the room decor is a bit out date, but the furniture quality is great. And the location is wonderful, walk distance to most places. The room was cleaned every day during our stay, and the staff member who looked after us was very nice and friendly.

We truly enjoyed our stay here. The excellent service was a big part of what made our trip so enjoyable. We would definitely recommend this place to others and would love to stay here again on our next trip.

Cons:

The hotel only has two guest elevators, and one of them was out of service during our stay. Fortunately, there were still two other elevators available for internal use, so the impact was minimal and we didn’t experience significant delays.

2026-06-20 via Nuitee
J
Julie couple us
9
2026-06-20 via Nuitee
D
Dr. Neuwirth Gábor solo_traveller hu
10
Újra Manhattan szívében
Pros:

Kiváló elhelyezkedés!

Cons:

A liftek túlterheltek!

2026-06-20 via Nuitee
E
ebru couple tr
8
2026-06-20 via Nuitee
G
Giada family_with_children it
9
Pros:

Posizione magnifica, personale molto gentile e camera sempre pulita. check in in tarda serata senza problemi, tutto molto gradevole nell'insieme

Cons:

Aggiungerei solo qualche foto reale alla pagina booking, in quanto sono presenti solo render pubblicitari che, in quanto tali, non rappresentano in pieno l'aspetto reale. ad ogni modo tutto ok!
Stanno fortunatamente facendo lavori sull'impianto ascensore, che non è così terribile come descritto in alcune recensioni, ma che comunque necessita effettivamente di un miglioramento

2026-06-19 via Nuitee
A
AS family_with_children it
8
Great location, modern property, big rooms
Pros:

Close to Central Park and subway, nice facilities, they stored our luggage, big and modern room

Cons:

Picky about outside food in their Member's Lounge, even during one of their "community events"

2026-06-19 via Nuitee
L
Lloyd and Amy couple us
9
Great location, easy access to many subway options
Pros:

Very convenient location and just above the mayhem of Times Square. Spacious room and super strong shower with plenty of hot water!

Cons:

Free bottled water would have been nice

2026-06-19 via Nuitee
C
Claudia couple ch
9
WONDERFUL and would stay again!
Pros:

Everything was perfect.
Rooms, comfort everything.
Air conditioning and room temperature was perfect for beginning of summer
Easy walk to a lot of main city sites.
Reall happy with our stay!

Cons:

The elevators need to be upgraded, which we saw the hotel was already working on.
Was not so bad but we just used the service elevators.
If someone was in a big hurry could be an issue.

2026-06-19 via Nuitee
S
Steven solo_traveller us
5
Never will ever recommend this overrated facility
Pros:

The hotel check-in staff were very good, However:
1, I could not control the Air conditioner. When I got back from dinner my room was feerzing and I could not shut-off the Air- The thermostat was Impossible to control. I shut it off and it conditioned to operate and I had to sleep In my pants and a sweater.
The TV. remote is Impossible to figure out I could not get to stations I wanted to watch like cnbc?
It always ended up on the same old movie stations.
You should have written Instructions in the room on how to operate some of the features?
The coffee machine had only one small regular coffee and no fixings .
I got no sleep and was up all morning freezing, not able to kill time on the tv . Not enough coffee to wake -up.
Went upstairs on the breakfast floor just to get a cup of coffee. and the staff their were pr..ks. When I began to make a cup of coffee they told me very nasty it was "8$ for a cup of coffee for the same coffee I had in the room"
When I said I was told by the check-In associate that there was coffee all day upstairs. the continental breakfast set-up like what most Holiday In have I told was $35$? I gave them my room # grabbed a small cup of coffee and checked -out minutes later and cancelled my afternoon meeting got my car out of the parking lot across the street and couldn't get back fast enough to New Jersey.
Next time I will stay at an IHG Hotel as I have been a Platinum member for many years and I usually stay at the Intercontinental. A friend of mine who has a time Share at The Manhatten Club told me to try it. You had a special for that night that cost $360+ which was a rip-off for the experience.
I stayed there because the location was very close to the person I had the meeting with on Central Park South.

Sorry this is a negative review I don't remember ever writing one because I usually appreciate everyone's efforts!!

Regards,

Steve

Cons:

See above.It was much more than 2-3 sentences

2026-06-19 via Nuitee
I
Inggie Tbh solo_traveller ph
8
Great location
Pros:

Location is great!

Cons:

Elevator broken and had to use the back. It takes so long and most of the time its full. Room temperature isnt regulated. Hot in one bedroom apartment -- bedroom warm while main living room was so cold. Rooms are so dark too.

2026-06-18 via Nuitee
Z
zdenek family_with_children cz
8
Pros:

Lokalita a příjemní zamestnanci

Cons:

Tahne okny a 3 -4 osoba ma k dispozici jen deky. Malo vytahu behem spicek.

2026-06-18 via Nuitee
J
Jaidiip extended_group in
10
Beautiful
Pros:

Wonderful location nice spacious room

Cons:

Nothing as such

2026-06-18 via Nuitee
S
Stephen family_with_children gb
8
2026-06-18 via Nuitee
J
Jody family_with_children us
10
2026-06-18 via Nuitee
D
Dmitriy solo_traveller kg
5
Pros:

Отель чистый, расположен в хорошем месте. Персонал приветливый, корректно вежливый, как и положено.

Cons:

Перед заездом уточнил у Jerry есть ли в номере платные напитки или закуски. Он сказал, что нету. При выезде с нас сняли за бутилированную воду 17.42$, это было неприятно (3 бутылки, как мне сказали при выезде)
Берут 500$ депозит. Пока прошло 5 рабочих дней, но депозит ещё не вернули, а за воду уже сняли.

Кровать удобная, раскладной диван ужасный.

2026-06-17 via Nuitee
M
Marian C. couple us
9
Pros:

Only one main elevator was working, but service elevators were available. Overall, very pleased with property.

We did not use breakfast service, but coffee on 26th floor was nice. Also, enjoyed 26th floor to watch end to NBA championship game w/food and drink service serving late into the evening.

Cons:

Overall, main lobby was not as glitzy as other hotels, but the experience turned out to be very satisfying. Staff were friendly and attentive. We felt comfortable coming and going with friendly rapport and greetings from staff monitoring the property. Valets were attentive to securing airport transportation. Room maids cleaning rooms were friendly and attentive too. Very pleased with our stay!

2026-06-17 via Nuitee
E
Egidio couple br
9
Pros:

Localização

2026-06-17 via Nuitee
D
Davoudgoleh couple us
8
2026-06-17 via Nuitee
A
abdililah couple es
3
2026-06-16 via Nuitee