Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Staff Service Variability
Room Quality Issues

Categories

Cleanliness
8.95
General sentiment indicates that the room quality was below expectations, affecting overall cleanliness perception.
Service
9.72
Mixed feedback on staff service; while some were praised, others received criticism, especially at the front desk.
Location
10
Excellent location noted; convenient access to shopping, dining, and transport.
Room Quality
8.91
Rooms described as a bit dated and cramped, needing improvements.
Amenities
9.94
A variety of amenities available; gym equipment and wine sales were positively highlighted.
Value for Money
9.4
Perception of moderate value primarily due to additional fees for amenities.
Food and Beverage
9.95
The breakfast was praised, though it had a bias toward Asian tastes.
Overall Experience
9.94
The general sentiment reflects a positive stay, despite some service hiccups and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:47

Property Description

Luxurious Accommodation in Busan

Prime Location and Convenience
Located just a 5 minutes' walk from Seomyeon Subway Station, Lotte Hotel Busan offers easy access to transportation and an underground shopping arcade for added convenience.

Exclusive Amenities
Indulge in luxury with an on-site duty-free store, indoor and outdoor pools, sauna, and fitness center. Premier room guests enjoy free access to the Fitness Club, adding value to your stay.

Culinary Delights
Savor a variety of cuisines at the hotel's restaurants, including a buffet breakfast at La Seine and dessert at The Lounge. With Japanese, Chinese, and Korean options available, there's something to please every palate.

Experience the epitome of luxury and convenience at Lotte Hotel Busan. Book your stay now for an unforgettable experience.

Important information:

Starting January 1, 2025, additional fees will apply for sauna and fitness center use.
[2025 Sauna Fee Information]
Room Fee: KRW 25,000 per person (per night) Room Types Subject to Fee: Superior Room/Deluxe Room
※ Check-in Location: 1st Floor Front Desk (Check-in: 3:00 PM / Check-out: 11:00 AM)
※ Fitness Center (Fitness Center, Sauna, Swimming Pool): Closed on the fourth Wednesday of every month. Operating hours may vary depending on weather conditions. Please contact the fitness center for detailed operating hours. Facilities(except swimming pool) are closed the fourth Wednesday of every month. (Please check the link below for In/outdoor operation time)
※ Minors may use the Club Lounge during alcohol service hours when accompanied by an adult guardian.
※ Club Lounge access available: Club Deluxe Double/Twin Room, Club Premier Double Room, Club Premier Suite Double Room All guests are required to present a valid photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply. Guests under the age of 18 must be accompanied by a parent or legal guardian.

Mandatory Identity Verification at Check-in
At Lotte Hotel Busan, we are committed to providing a safe environment for our guests and ensuring the accuracy of all reservations. Therefore, identity verification is mandatory at check-in.

※[Information on shortening swimming pool facilities for 26 years]
Period: July 17-18 and 24-25
Aqua Haven and indoor swimming pool, sauna, and fitness are not available due to full party events after 17:00.

[Notice Regarding Reduced Operating Hours for Fitness and Swimming Pool Facilities in July 2026]
Dates: July 17 (Fri) – 18 (Sat), July 24 (Fri) – 25 (Sat)
Due to a pool party event starting at 5:00 PM, Aqua Haven, the indoor pool, sauna, and fitness center will be unavailable.
※It is closed on the fourth Wednesday of every month for sauna and fitness.
※September 30, 26 (Wednesday) is the date of closure of the entire auxiliary facility.
The fourth Wednesday of every month is a regular closure day for our fitness facilities (sauna, fitness center, and golf course).
※On Wednesday, September 30, the indoor pool, Aqua Haven, sauna, fitness center, and golf course will all be closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUS

Location

Guest Reviews

9.6
Based on 3439 reviews
Cleanliness: 8.95
Service: 9.72
Location: 10
Room Quality: 8.91
Amenities: 9.94
Value for Money: 9.4
Food and Beverage: 9.95
Overall Experience: 9.94
E
Erica • couple • au
8
2026-10-31 • via Nuitee
A
AKIKO • extended_group • jp
8
釜山を満喫
Pros:

お部屋は広くて清潔でした。

Cons:

洗面所は鍵が無かったです。

2026-10-31 • via Nuitee
鄭綠儀 • couple • tw
10
Pros:

與樂天百貨相通，地點很讚
服務很好
客房玻璃很乾淨，視野很棒

Cons:

房價

2026-10-31 • via Nuitee
Y
YOKO • couple • jp
7
2026-10-31 • via Nuitee
T
Thomas • couple • de
9
Top Wahl für Busan City.
Pros:

Alles bestens. Zimmer, Lage, angeschlossene Mall mit vielen Einkaufs- und Essensmöglichkeiten. Und die U-Bahn ist ebenfalls direkt am Hotel.

Cons:

Nichts.

2026-10-31 • via Nuitee
H
Ho • extended_group • tw
10
2026-10-31 • via Nuitee
M
Ma Jennylyn • family_with_children • au
7
Needs to pay extra to access all services
Pros:

Very clean, smells really nice
Breakfast buffet had a lot of options
A short walk from Seomyeon station, Seomyeon market and the hotel is within the Lotte World Department store complex.

Cons:

The facilities list were a bit misleading. You need to pay extra to use the pool, sauna etc. The gym can only be used by one person in the booking and additional payment applies for another person.

They should put on the advertisement, ‘with extra cost’ to those services. If I knew we couldn’t access the pool without paying extra, I would’ve stayed somewhere else as it was already expensive to stay here.

2026-10-30 • via Nuitee
D
Deanne • solo_traveller • ca
8
2026-10-30 • via Nuitee
אלטיט • family_with_children • il
9
חדר נקי ומסודר מיטות נוחות הלטבי יפה והסביבה טובה
Pros:

חדר נקי ומסודר מיטות נוחות הלובי יפה והסביבה טובה

2026-10-29 • via Nuitee
S
Savvas • solo_traveller • se
10
2026-10-29 • via Nuitee
F
Filipa • family_with_children • pt
10
2026-10-29 • via Nuitee
S
Sabine • solo_traveller • at
8
Tolles Hotel in Busan
Pros:

Der Pool war fantastisch; Frühstück mit außergewöhnlich grosser Auswahl und Qualität; tolle Lage

Cons:

Badezimmer sind in die Jahre gekommen; Personal spricht teilweise sehr schlecht Englisch, ist aber sehr hilfsbereit

2026-10-29 • via Nuitee
光裕 • family_with_children • tw
8
2026-10-28 • via Nuitee
C
Claudio • family_with_children • br
10
2026-10-28 • via Nuitee
M
Michael • couple • us
10
2026-10-28 • via Nuitee
C
Christina • extended_group • tw
7
2026-10-28 • via Nuitee
J
Jimena • couple • mx
9
2026-10-27 • via Nuitee
A
Anita • couple • tw
8
2026-10-27 • via Nuitee
A
AVIGAIL • couple • il
10
Pros:

מלון מפנק, מיקום מצוין- מעל מטרו, צוות אדיב, ארוחת בוקר מצויינת ומגוונת, חדרים נקיים.

2026-10-27 • via Nuitee
A
Anshu • family_with_children • au
10
Pros:

Excellent
Centrally located
Very helpful staff

2026-10-27 • via Nuitee