Hotel Metropole Interlaken

Hotels
8.1 (1625 reviews)
Höheweg 37 , Interlaken , ch

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Beautiful views
Cons:
Construction noise
Missing basic amenities
Slow check-in
Food limitations

Categories

Cleanliness
7.6
Cleanliness received mixed reviews; while some mentioned clean rooms, issues like small bed sheets not being changed were noted.
Service
8.6
Most reviews praised the friendly and helpful staff, though there were mentions of some unhelpful behavior at the front desk.
Location
9.1
Numerous reviews highlighted the hotel's prime location and scenic views.
Room Quality
8.1
Rooms were described as nice and spacious, but some amenities like a kettle were lacking.
Amenities
7.6
Basic amenities were missing, and ongoing construction affected the overall experience.
Value for Money
8.1
Value perception was generally positive due to location and room size, despite some issues with cleanliness.
Food and Beverage
7.1
Limited food options were mentioned, especially noted on arrival.
Overall Experience
8.6
Mixed reviews overall, but positive sentiments on location and service helped maintain a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:19

Property Description

Luxurious Accommodation in Interlaken
The 4-star Metropole Swiss Quality hotel in Interlaken offers stunning views of the Jungfrau mountains and complimentary Wi-Fi throughout.

Modern Fitness Facilities and Relaxation
Guests can enjoy the hotel's updated sauna, well-equipped fitness room, and unwind in the cozy lounge with a business corner and self-service coffee/tea station.

Convenience and Comfort
With public parking and a private garage, the Metropole Swiss Quality Hotel ensures a hassle-free stay for all guests.

Experience the beauty of Interlaken and book your stay at the Metropole Swiss Quality Hotel today!

Important information:

Please inform the hotel if you are traveling with children and include their ages.

Please inform the property in advance about the number of guests arriving with you.

The minimum age to access the fitness room is 16 years old and the minimum age to access the sauna is 18 years old.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.1
Based on 1625 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8.6
A
Audrey solo_traveller fr
10
Highly recommend
Pros:

The hotel is in tbe perfect location, just a 5-minute walk away from Interlaken West station. The view from the rooms is absolutely amazing. The hotel is modern and clean, and the room spacious.

Cons:

Quite expensive for a 4-star hotel but this is Switzerland, I expected high prices.

2026-09-04 via Nuitee
B
bandri couple kw
7
2026-09-04 via Nuitee
A
ABDULRAHMAN couple sa
10
2026-09-03 via Nuitee
P
Patrycja solo_traveller gb
10
A fantastic hotel made even more special by its exceptional staff and outstanding service!
Pros:

I had an absolutely amazing stay at Hotel Metropole Interlaken and would happily recommend it to anyone visiting Interlaken.
The hotel itself was wonderful — the room was very clean, comfortable and cosy, the bed was incredibly comfortable, and the view from the balcony was simply breathtaking. The location is also perfect, making it very easy to explore everything Interlaken has to offer.
However, what truly made my stay special was the exceptional service. The entire reception team and hotel staff were fantastic — genuinely friendly, welcoming and always willing to go the extra mile to accommodate your needs and requests. You really feel that the team cares about making your stay as enjoyable as possible.
A special mention absolutely has to go to Avani at reception. She has such an amazing personality and a genuinely positive energy that is almost contagious. She is always smiling, warm, incredibly friendly and seems to be constantly radiating happiness. Her attitude and level of service made such a wonderful impression on me.
It is rare to come across someone who can make you feel so welcome simply through their kindness and positive attitude. The service I received from Avani was truly outstanding and honestly one of the reasons I wanted to come back.
In fact, I enjoyed my stay so much that I booked another stay at the hotel just one month later — which probably says everything!
Thank you to the entire team, and especially Avani, for making my stay so memorable. I’m already looking forward to coming back! ❤️

2026-09-02 via Nuitee
C
Crow couple ca
9
We were celebrating our 30th wedding anniversary and they made it very rememberable.
Pros:

The location and view are out of this world. The breakfast you get with your stay has everything and more to eat. My highlight was the top of the met restaurant on the top floor. We ate there the first night and thought it was costly but the food was awesome and hot. After eating at other restaurants in Interlaken we soon realized our restaurant had a little better prices but way better food. And like I said it has the best view in interlaken. As you sit there you can watch the parasailing landing at the park across the road. The staff were so gracious and kind.

Cons:

Switzerland is pricey, so it could always be a little cheaper.

2026-09-02 via Nuitee
M
Mahir couple tr
9
The experience was more than wonderful, and the hotel's location was important.
2026-08-31 via Nuitee
M
Mahir couple tr
9
The experience was more than wonderful, and the hotel's location was important.
Pros:

The hotel is beautiful, its location is excellent, and the view from the balcony is wonderful. I recommend it in every way.

2026-08-31 via Nuitee
M
Mohit solo_traveller in
10
2026-08-31 via Nuitee
M
majid family_with_children gb
7
Cons:

hotehl is a bit tired and needs a freshen up

2026-08-31 via Nuitee
S
Saad family_with_children qa
7
2026-08-31 via Nuitee
E
Eysa couple sa
10
2026-08-29 via Nuitee
O
Olivia solo_traveller ch
8
2026-08-28 via Nuitee
N
NOURAH couple kw
9
2026-08-28 via Nuitee
L
Levente solo_traveller hu
9
2026-08-27 via Nuitee
A
Aziza couple bh
10
2026-08-26 via Nuitee
E
Eunhee solo_traveller kr
9
2026-08-25 via Nuitee
M
Mohammad family_with_children eg
10
2026-08-25 via Nuitee
S
salim couple om
10
إقامة رائعة في قلب انترلاكن
Pros:

الموقع جميل جدا في قلب انترلاكن و حوله الأسواق و المطاعم
المنظر من البلكونه خيالي
الفطور ممتاز مقارنة بالفنادق الأخرى
يوجد موقف سيارات في الخلف يكلف 9 فرانك باليوم
الموظفين كانوا متعاونين

Cons:

لا يوجد تكييف ولاكن الجو كان بارد

2026-08-24 via Nuitee
E
edward family_with_children gb
6
Pricy for what it is. Good views,location
Pros:

Location, cleanliness, views

Cons:

Fantastically expensive for what it is . Appreciate that is the general level in Interlaken but even then it seens overpriced. For £400+ a night, it didn’t even include a breakfast.

2026-08-24 via Nuitee
A
Abdallah couple sa
10
2026-08-24 via Nuitee