Alpine Village Inn

Hotels
7.8 (3199 reviews)
1005 Edelweiss Strasse , Helen , US
+1 706-970-8271

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Garden
Pets allowed
Private parking
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Room improvements needed

Categories

Cleanliness
6.08
Multiple reviews mentioned dirty floors and issues with cleanliness.
Service
9.55
Staff received compliments for being friendly and helpful.
Location
10
Many reviews highlighted the convenient location and walking distance to attractions.
Room Quality
7.04
Mixed sentiments on room quality; issues with noise, old property, and lack of hot water.
Amenities
7.57
Amenities were lacking; disruptions from noise and issues reported with appliances.
Value for Money
7.53
Concerns raised about receiving less than expected based on pricing.
Food and Beverage
6.08
Lack of provided meals or breakfast reported in reviews.
Overall Experience
8.57
Overall experience varied; some enjoyed their stay, others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:15

Property Description

Charming Alpine Village Inn in Helen

Tranquil Garden and Free Parking
Experience serenity at Alpine Village Inn's garden and enjoy the convenience of free private parking during your stay.

Cozy Rooms with City Views
Relax in well-appointed rooms featuring a seating area, flat-screen TV, and private bathroom. Some units offer picturesque city views and a patio for a delightful experience.

Prime Location near Helen Festhalle
With attractions like Anna Ruby Falls and Smithgall Woods nearby, Alpine Village Inn is the perfect choice for nature lovers. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 3199 reviews
Cleanliness: 6.08
Service: 9.55
Location: 10
Room Quality: 7.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 6.08
Overall Experience: 8.57
D
Dallas • solo_traveller • us
10
Highly recommended. They’ll take good care of you.
Pros:

The proprietor was awesome. She was very kind and very cool.

Cons:

No problems at all.

2026-09-19 • via Nuitee
K
Ken • solo_traveller • us
2
Don’t stay there
Pros:

Nothing

Cons:

No ice machine and toilet needs to be replaced

2026-09-19 • via Nuitee
R
Renata Hatfield • solo_traveller • us
10
Pros:

Great customer service, easy location walking distance close to the main street, comfortable bed!!

2026-09-19 • via Nuitee
W
William • family_with_children • us
1
Never felt comfortable.
Pros:

Walkable to Helen Main Street and attractions.

Cons:

I’m not sure what’s happening at this property, but the overall atmosphere felt unsettling. There appeared to be a revolving door of people visiting staff at all hours of day/night. Just relieved to check out without any issues.

2026-09-18 • via Nuitee
P
Paul • family_with_children • us
6
Pros:

Location was excellent, staff was friendly.

Cons:

The room smelled like it was a smoking room that they tried to mask the smell of cigarettes....didn't work.

2026-09-17 • via Nuitee
E
Edd • extended_group • us
8
Great little town and a great little place to stay.
Pros:

Cool little place that is very conveniently located.

Cons:

Really, not much.

2026-09-17 • via Nuitee
P
Paul • couple • us
7
We would stay there again, but for the price it’s kind of rough. We were there for opening weekend of Octoberfest, thoug
Pros:

Location was perfect as we visited the festhalle two nights and the parade route ran right in front of us. Really beneficial since it was pouring rain.

Cons:

Older property. My wife described it as quaint. She liked it, but take that as you will. Not sure about maid service. We went and got more towels ourselves. I guess they only come after checkout.

2026-09-17 • via Nuitee
M
Michelle • solo_traveller • us
1
Pros:

Arrived to getting the wrong key, shower curtain moldy, pillows stained, place outdated, no one at office the numbers on the 2 both mailboxes were full, 1st night saw a cockroach, trash in common area never picked up, no turn down service, AC started leaking on the floor, toilet dirty, reached out thru booking.com never heard anything from either of them, not fire extinguishers for 2 out of 5 units, looks like staff lives on some units. Do not stay there. I liked nothing.

Cons:

I liked nothing (see liked). If I had not driven down 15 hours from PA. I would have left. Plus had plans with other people staying there. This place is gross in all ways.

2026-09-16 • via Nuitee
C
Cory • couple • us
7
2026-09-15 • via Nuitee
C
Carol • couple • us
2
Room was dated, dingy and stained. Toilet didn’t stop running, shower handle about to fall off, bed was lumpy. Staff onl
2026-09-15 • via Nuitee
S
Shane • couple • us
10
2026-09-15 • via Nuitee
S
Steve • solo_traveller • us
3
If all you're after is location
Pros:

Location.

Cons:

Bed was horribly soft and worn. There were not electrical outlets on both sides of the bed. Foot traffic from the unit above was awful. And the water supply was backward in the shower.

2026-09-15 • via Nuitee
A
Austin • solo_traveller • us
5
2026-09-14 • via Nuitee
K
Katie • couple • us
10
Everyone was super friendly and accommodating and the location was PERFECT!!!
Pros:

So close to everything!!!

Cons:

Nothing

2026-09-14 • via Nuitee
D
David • couple • us
6
Our stay was fine, but I believe the hotel was overpriced for what we got.
Pros:

Location ad Convenience

Cons:

Overpriced, poor parking

2026-09-14 • via Nuitee
B
Billie • solo_traveller • us
3
Pros:

Location

Cons:

Bed was old and soft. Room old. No ice machines
No soda machines. No ammenities. Towels and washcloths stained. Unsure if bedding was clean.

2026-09-14 • via Nuitee
B
Boozer • solo_traveller • us
3
Pros:

I liked the location but I never met the front desk. The door was always locked. I called the number on the door, that's all the communication I got. The bed was hard. The bathroom door wouldn't completely close. I would not recommend the place to anybody.

2026-09-12 • via Nuitee
P
Penny • extended_group • us
4
Cons:

No water and found bugs

2026-09-10 • via Nuitee
C
Carson • couple • us
10
2026-09-09 • via Nuitee
T
Tammy • couple • us
4
You get what you pay for!!!!!
Pros:

Close walking range and the AC worked well

Cons:

There was Ants all over the sink, Spider webs in corners, only had One bathe towel and 2 face towels and blood found on the flat sheet.

2026-09-08 • via Nuitee