Cairns Colonial Club Resort

Hotels
8.1 (10614 reviews)
18-26 Cannon Street , Cairns , au
+61 7 4053 8800

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Family-friendly
Multiple pools
Accommodating staff
Cons:
Cleanliness issues
Some facilities outdated
Food quality inconsistency

Categories

Cleanliness
7.1
Several mentions of dirty or stained items, particularly towels and bugs in rooms.
Service
8.6
Staff were accommodating and responsive to issues.
Location
8.6
Good location for families and close to attractions.
Room Quality
7.6
Overall good size but noted outdated decor and cleanliness issues.
Amenities
8.6
Amenities include multiple pools and restaurants; great for families.
Value for Money
8.1
Reasonably priced for families, though some complained about the overall age of facilities.
Food and Beverage
7.6
Food quality varied; some positive mentions, but also noted as below average in places.
Overall Experience
8.6
Many guests enjoyed their stay despite a few complaints, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Luxurious Accommodation with Tropical Vibes

Resort Style Amenities: Enjoy the outdoor swimming pool, lush garden, and shared lounge for relaxation.

Dining Experience: Indulge in a variety of cuisines at the on-site restaurant, offering Italian, Australian, and international dishes with special dietary options.

Family-Friendly Activities: Kids will love the children's playground, while adults can unwind with a game of table tennis or explore the area with convenient car hire services.

Ready to experience a tropical getaway at Cairns Colonial Club Resort? Book now for an unforgettable stay!

Important information:

Children aged 0–12 years can stay free of charge when using existing bedding.

Please note that there is a 2% charge when you pay with an American Express and Diners Club credit cards, and 1.5% when you pay with Visa and MasterCard credit cards.

Please note that the bar operates seasonally until further notice.

Please note that for group bookings, a nonrefundable prepayment of the full amount is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

8.1
Based on 10614 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8.6
M
María • family_with_children • es
7
Buscaría una opción más económica
Pros:

Tiene dentro dos restaurantes, carillos pero son una buena opción si necesitas comer algo rápido

Cons:

Las habitaciones son bastante antiguas, necesita una reforma y el precio es desmesurado, como si estuvieses en un resort todo incluido de Punta Cana, pero ni es TI ni es el Caribe

2026-08-22 • via Nuitee
B
Bin-Juda • couple • au
7
Pros:

Location convenient

Cons:

Lots of noise. Found it difficult
To sleep

2026-08-22 • via Nuitee
K
Kyle • solo_traveller • au
7
2026-08-22 • via Nuitee
T
Thalia • couple • au
8
Overall nice stay, would stay again
Pros:

Spacious property and rooms

Cons:

Beds were a little hard

2026-08-22 • via Nuitee
M
Michelle • solo_traveller • au
5
Pros:

Pool

Cons:

Noise

2026-08-22 • via Nuitee
P
Patricia • solo_traveller • au
10
Pros:

Friendly

2026-08-22 • via Nuitee
S
seemal • family_with_children • au
9
2026-08-22 • via Nuitee
L
Lynette • solo_traveller • au
6
It was all I needed for the one night would not do a longer stay
Pros:

Convenient

Cons:

Very average when it came to food.

2026-08-22 • via Nuitee
M
Maurizio Stefano • family_with_children • it
6
2026-08-21 • via Nuitee
S
Sonia • couple • au
7
Pros:

Bar was good

Cons:

Noisy school kids
Parking was too far away

2026-08-21 • via Nuitee
H
Hasrat • couple • au
9
2026-08-21 • via Nuitee
R
Rex • couple • nz
5
average and not good for overseas experience. See Queenslander Motel for improvement.
Pros:

Reception was good

Cons:

TV dropped out regularly. No WIFI for lengthy periods.
Sometimes out all day and night for You-tube or other internet services was hopeless.
All raised with reception. Could not rectify. Very poor service.
pools were cols water as temperatures' during the day were below 28 degrees.

2026-08-21 • via Nuitee
C
Christina • family_with_children • gb
10
Amazing stay for access to marina trips and airport. Loved the pool and price was amazing!
Pros:

Everything was first class

Cons:

Nothing

2026-08-21 • via Nuitee
N
Nicole • couple • de
8
Superschön und familienfreundlich
Pros:

Die freundlichste Rezeption der Welt. Sie waren unglaublich hilfsbereit als meine Tochter vor dem Abflug ihr Handy verlegt hatte!!! Ganz herzlichsten Dank! Familienfreundlich, sehr schöne Anlage, Alles vor Ort perfekt, super Buffet zum Frühstück! Herzlichen Dank an die Rezeptionisten !

Cons:

Die Beleuchtung im Zimmer für alle ist sehr hell und kann nicht gedimmt werden.

2026-08-21 • via Nuitee
S
Suzanne • solo_traveller • fr
7
Pros:

Overall ok for one night but we are glad we weren't staying any longer.

Cons:

We saw several cockroaches in our room.

2026-08-21 • via Nuitee
K
Kim • solo_traveller • au
8
2026-08-21 • via Nuitee
S
SALLY • solo_traveller • au
9
Overall good experience
Pros:

storage of luggage option a big plus, no. of pools, gardens well cared for which made it a lovely setting. Close vicinity to bus stop, helpful staff.

Cons:

Single bed not great at the ends, mould shower floor tiles, dirty ground in tiles in kitchen/bathroom floor

2026-08-21 • via Nuitee
T
Tony • family_with_children • au
5
Cons:

Overpriced outdated rooms

2026-08-21 • via Nuitee
I
imogen • family_with_children • au
5
Not good overall
Pros:

The location, good distance from city and attractions

Cons:

Could only eat food from the resort and the main kitchen was only open from Thursday-Saturday. No where to cook your own food.

2026-08-21 • via Nuitee
S
Steve • couple • au
8
Pros:

Breakfast was great

2026-08-21 • via Nuitee