Cairns Colonial Club Resort

Hotels
8.1 (10723 reviews)
18-26 Cannon Street , Cairns , au
+61 7 4053 8800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Family-friendly
Multiple pools
Accommodating staff
Cons:
Cleanliness issues
Some facilities outdated
Food quality inconsistency

Categories

Cleanliness
7.1
Several mentions of dirty or stained items, particularly towels and bugs in rooms.
Service
8.6
Staff were accommodating and responsive to issues.
Location
8.6
Good location for families and close to attractions.
Room Quality
7.6
Overall good size but noted outdated decor and cleanliness issues.
Amenities
8.6
Amenities include multiple pools and restaurants; great for families.
Value for Money
8.1
Reasonably priced for families, though some complained about the overall age of facilities.
Food and Beverage
7.6
Food quality varied; some positive mentions, but also noted as below average in places.
Overall Experience
8.6
Many guests enjoyed their stay despite a few complaints, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Luxurious Accommodation with Tropical Vibes

Resort Style Amenities: Enjoy the outdoor swimming pool, lush garden, and shared lounge for relaxation.

Dining Experience: Indulge in a variety of cuisines at the on-site restaurant, offering Italian, Australian, and international dishes with special dietary options.

Family-Friendly Activities: Kids will love the children's playground, while adults can unwind with a game of table tennis or explore the area with convenient car hire services.

Ready to experience a tropical getaway at Cairns Colonial Club Resort? Book now for an unforgettable stay!

Important information:

Children aged 0–12 years can stay free of charge when using existing bedding.

Please note that there is a 2% charge when you pay with an American Express and Diners Club credit cards, and 1.5% when you pay with Visa and MasterCard credit cards.

Please note that the bar operates seasonally until further notice.

Please note that for group bookings, a nonrefundable prepayment of the full amount is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

8.1
Based on 10723 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8.6
S
Sumeyye • family_with_children • au
5
Pros:

The main pool

Cons:

Very strong smell in the room

2026-09-05 • via Nuitee
K
KarolinaV41 • couple • cz
8
2026-09-05 • via Nuitee
A
Anja • family_with_children • de
8
2026-09-05 • via Nuitee
A
Abhishek • solo_traveller • au
8
2026-09-05 • via Nuitee
M
Mikaela • solo_traveller • au
10
2026-09-05 • via Nuitee
T
Tracey • couple • au
3
Disappointed.
Pros:

Friendly Staff

Cons:

Mould in jug. Swim up bar is only seasonal. It needs to be an over 18 area. Would not recommend nor stay again

2026-09-05 • via Nuitee
S
Sargun • solo_traveller • au
5
Pros:

Really big place with 3 swimming pools and other activities for kids. Breakfast buffet available although we were unable to try it out. Pizza dinner was nice and the cafe offered good food too.

Cons:

Bed was extremely uncomfortable. Blanket provided was not big enough for 2 people at all. It is quite noisy as people talking and walking around outside makes it hard to sleep. Aircon was really loud.

2026-09-05 • via Nuitee
J
Jarrod • solo_traveller • au
6
2026-09-04 • via Nuitee
L
Lazarus • couple • au
10
Very happy and helpful staff, clean and good for resort
Pros:

Very nice and clean area, many facilities

Cons:

Not central considering most activities are in the city

2026-09-04 • via Nuitee
C
Claudia • solo_traveller • it
8
2026-09-04 • via Nuitee
J
Jaimee • couple • au
9
2026-09-04 • via Nuitee
J
Jayashree • solo_traveller • nz
7
Nice location and close to nature
Pros:

Lovely area away from the CBD, but close to the Botanic Precinct and Edgehill.
3 pools meant there was plenty of choice and there was always a pool which wasn't crowded. The whole complex is a massive tropical garden with lots of birds. It was nice to wake up with bird song every morning.
Our apartment was very spacious with a view of the pool.

Cons:

The whole place seems a little tired, and it was a long walk between our apartment and the carpark everyday, as it's a sprawling complex, and easy enough to get lost. Furniture was a little tired and the kitchen was not well equipped.

2026-09-04 • via Nuitee
R
Roberta • couple • au
6
Pros:

The location was ok, I guess it might be good if you have kids. The bar by the pool was ok and the drinks well priced

Cons:

It’s just all a little tired and in need of a good clean, new towels, new carpets, some general renovations. The carpet in the room was damp and filthy

2026-09-04 • via Nuitee
S
Shirley • couple • au
8
Room was great, noisy generator or.motor disturbed sleep.
Pros:

Didn't have breakfast

Cons:

Noise from children's group.

2026-09-03 • via Nuitee
S
Sheridene • solo_traveller • nz
7
Pros:

Central location, comfortable beds.

Cons:

Dated, lacked some items you would expect in your unit.

2026-09-03 • via Nuitee
K
krista • couple • us
8
Pros:

Beautiful grounds

Cons:

Showers weren’t great. Fans were loud.

2026-09-03 • via Nuitee
D
Dianne • couple • au
7
Stay was ok , but very basic , not much choice for eating.. nice pool area for kids
Pros:

Nice spot for families

Cons:

Needs refreshing

2026-09-03 • via Nuitee
T
Tayla • solo_traveller • au
10
2026-09-03 • via Nuitee
B
Bruce • solo_traveller • au
10
2026-09-03 • via Nuitee
K
Kevin • couple • au
8
Pros:

Easy to get around and access Cairns sites

Cons:

The second bed was a sofa bed, although it was advertised as 2 double beds.

2026-09-02 • via Nuitee