Cairns Colonial Club Resort

Hotels
8.1 (10391 reviews)
18-26 Cannon Street , Cairns , au
+61 7 4053 8800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Family-friendly
Multiple pools
Accommodating staff
Cons:
Cleanliness issues
Some facilities outdated
Food quality inconsistency

Categories

Cleanliness
7.1
Several mentions of dirty or stained items, particularly towels and bugs in rooms.
Service
8.6
Staff were accommodating and responsive to issues.
Location
8.6
Good location for families and close to attractions.
Room Quality
7.6
Overall good size but noted outdated decor and cleanliness issues.
Amenities
8.6
Amenities include multiple pools and restaurants; great for families.
Value for Money
8.1
Reasonably priced for families, though some complained about the overall age of facilities.
Food and Beverage
7.6
Food quality varied; some positive mentions, but also noted as below average in places.
Overall Experience
8.6
Many guests enjoyed their stay despite a few complaints, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Luxurious Accommodation with Tropical Vibes

Resort Style Amenities: Enjoy the outdoor swimming pool, lush garden, and shared lounge for relaxation.

Dining Experience: Indulge in a variety of cuisines at the on-site restaurant, offering Italian, Australian, and international dishes with special dietary options.

Family-Friendly Activities: Kids will love the children's playground, while adults can unwind with a game of table tennis or explore the area with convenient car hire services.

Ready to experience a tropical getaway at Cairns Colonial Club Resort? Book now for an unforgettable stay!

Important information:

Children aged 0–12 years can stay free of charge when using existing bedding.

Please note that there is a 2% charge when you pay with an American Express and Diners Club credit cards, and 1.5% when you pay with Visa and MasterCard credit cards.

Please note that the bar operates seasonally until further notice.

Please note that for group bookings, a nonrefundable prepayment of the full amount is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 10391 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8.6
K
Karen • solo_traveller • nz
7
Basic accommodation but the food in the restaurant was good.
Pros:

Proximity to airport for a late arrival.

Cons:

The signs around the walkways saying be careful walking around at night - made me feel unsafe.

2026-07-25 • via Nuitee
M
Malcolm • couple • au
5
First stayed in 1999 and now a little disappointed.
Pros:

Location

Cons:

Tiny TV in room. Advertising buffet breakfast cheaper for locals than guests on the same marketing board. Tone deaf marketing for paying guests. Rooms were dated.

2026-07-25 • via Nuitee
S
Stevanja • couple • au
8
2026-07-25 • via Nuitee
T
tanya • family_with_children • au
8
Cons:

the dryer. paid $6.20 for a big dryer with a full load and 1/2 the clothes came out damp.

2026-07-25 • via Nuitee
M
Monica Reid • solo_traveller • au
9
2026-07-25 • via Nuitee
D
Debbie • solo_traveller • au
9
Pros:

Very comfortable beds

Cons:

Parking was hit & miss

2026-07-25 • via Nuitee
C
Chermaine • family_with_children • au
7
2026-07-25 • via Nuitee
D
Dmitri • couple • ca
7
Pros:

The room was adequate, and the staff were quite accommodating - they had no issues assigning a quieter room to me as the original one was quite noisy.

2026-07-25 • via Nuitee
K
Kathryn • family_with_children • us
7
Decent option for a tight budget
Pros:

It was nice having three swimming pools, a playground, and a restaurant on site. It was also on the list of hotels that some tour companies pick up at. The bus stop was not terribly far away.

Cons:

It was so hard to get anything dry. Beyond the one towel bar, there are no hooks or places to hang up anything; even the hangers in the closets can’t be moved so everything felt and smelled musty and wet. It was also a longer distance from a grocery store and the Esplanade than we anticipated (which was our fault, not the property’s), which meant additional transportation costs.

2026-07-24 • via Nuitee
C
Campbell • family_with_children • au
7
2026-07-24 • via Nuitee
L
Linda • solo_traveller • nz
9
It was convenient and comfortable
Pros:

Location and the layout

Cons:

Nothing

2026-07-24 • via Nuitee
N
Neil • solo_traveller • au
7
2026-07-24 • via Nuitee
A
anne • couple • au
8
Pros:

Well located for access to botanical gardens gardens & airport

Cons:

Mattress a bit bouncy. Lights on outside at night made the room very bright

2026-07-24 • via Nuitee
Y
Yvonne • solo_traveller • au
7
2026-07-24 • via Nuitee
S
Sandra • couple • au
9
Had a wonderful time. Will definitely be back
Pros:

Nice tropical surroundings

Cons:

No shelving in shower for shampoo etc. and shower panel needs to be wider so water doesn’t run everywhere

2026-07-24 • via Nuitee
C
Cameron • solo_traveller • au
8
2026-07-24 • via Nuitee
S
Sherryn • family_with_children • au
10
2026-07-23 • via Nuitee
K
Kate • extended_group • au
8
2026-07-23 • via Nuitee
M
Meagan • couple • au
8
2026-07-23 • via Nuitee
D
David • solo_traveller • au
9
Pros:

Vibe

Cons:

X

2026-07-23 • via Nuitee