Park Plaza Apart Hotel

Hotels
8.6 (3478 reviews)
Huerfanos 545 , Santiago , cl
+56 2 2822 5400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean environment
Excellent location
Comfortable rooms
Attentive staff
Cons:
Room maintenance issues
Limited food options
Inadequate kitchen supplies

Categories

Cleanliness
8.54
Several reviews highlighted cleanliness positively. However, there were concerns about a dirty item noted, leading to a slight deduction.
Service
8.9
Mixed feedback regarding staff proficiency, but several reviews indicated attentive and competent service overall.
Location
9.25
Numerous mentions of excellent location, convenient access to tourist spots and amenities.
Room Quality
8.2
Generally good feedback, but specific issues were mentioned with room maintenance, lowering the score.
Amenities
8.73
Positive feedback for comfort and facilities, though some reviewers pointed out specific needs for better kitchen items.
Value for Money
8.69
Users felt the pricing was fair for the quality received, despite some comments on amenities.
Food and Beverage
7.74
Concerns were raised regarding the complimentary service being less than expected, justifying a lower score.
Overall Experience
8.72
A generally positive experience, despite specific issues affecting some factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:36

Property Description

Luxurious Apartments with City Views

Park Plaza Apart Hotel in the heart of Santiago offers fully-equipped, modern apartments with free Wi-Fi. The air-conditioned apartments boast a kitchenette, microwave, and LCD TV. Enjoy stunning city views from selected units, and indulge in the spaciousness of duplex apartments with separate dining and seating areas.

Convenient Location and Accessibility

Situated a short drive from the International Airport and close to the vibrant Bellas Artes neighborhood, guests can easily explore the cultural and gastronomic scene of Santiago. With free parking available (subject to availability), your stay at Park Plaza Apart Hotel is both convenient and stress-free.

Unwind and Explore

Whether you're relaxing in the comfortable apartments, enjoying city views, or exploring the nearby attractions, Park Plaza Apart Hotel offers the perfect blend of luxury and convenience for your stay in Santiago. Book now for an unforgettable experience.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3478 reviews
Cleanliness: 8.54
Service: 8.9
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.72
C
Cinthia • solo_traveller • cl
10
2026-07-24 • via Nuitee
P
Pilar • couple • cl
10
2026-07-24 • via Nuitee
P
Pedro • solo_traveller • cl
7
Pros:

Muy buena ubicacion, sector tranquilo.

Cons:

Lava manos tapado.
Pedestal de ducha, suelto y desague semi tapado, se junta agua en la ducha al mometo de ducharse.

2026-07-23 • via Nuitee
M
MARIA • family_with_children • cl
7
SEGURIDAD
Pros:

UBICACION Y SEGURIDAD

2026-07-22 • via Nuitee
B
Belén • couple • cl
10
2026-07-22 • via Nuitee
D
Diego • solo_traveller • ar
9
Pros:

Excelente todo el personal y la empatia

2026-07-21 • via Nuitee
L
Lesdy • solo_traveller • cr
9
2026-07-21 • via Nuitee
L
Leticia • solo_traveller • br
5
Lugar bem arrumado com vista para a cordilheira, porém necessário ficar atento ao cartão para não ser cobrado a mais
Pros:

Muito bem arrumado

Cons:

Me cobraram uma taxa por usar cartão de débito.

2026-07-20 • via Nuitee
P
Phillip • couple • us
8
Great location apartment loaded with necessities
Pros:

The location was great for central access to the city. The apartment was great. Everything you need is already there. It made making breakfast so convenient.

Cons:

The laundry area was very busy when we tried to do our laundry

2026-07-20 • via Nuitee
H
Hernandez • solo_traveller • cl
10
2026-07-20 • via Nuitee
J
Jeanette • couple • cl
9
Descanso acogedor
Pros:

Ubicación, espacio en la habitación

Cons:

Se escucha todo el ruido que viene desde el pasillo

2026-07-16 • via Nuitee
B
Barbara Sthefanie • couple • br
9
2026-07-16 • via Nuitee
M
Mouren • family_with_children • cl
10
Pros:

Buena atención y todo impecable un 10

2026-07-15 • via Nuitee
M
Michelle • family_with_children • cl
9
Centrico, cómodo y conveniente lugar!
Pros:

La ubicación, atención del personal y precio razonable.

Cons:

Algunos detalles en la mantención del lugar.

2026-07-15 • via Nuitee
P
Priscila • extended_group • br
10
Excelente custo benefício! Superou minhas expectativas.
Pros:

Minha experiência foi maravilhosa! Eu amei o hotel, principalmente pela excelente localização, que facilitou muito todos os nossos passeios.
Outro detalhe que fez toda a diferença foi o carinho da equipe: todos os dias deixavam um lanchinho no quarto, um mimo que nos fez sentir muito bem recebidos.
Com certeza voltaria a me hospedar aqui e recomendo para quem busca conforto, praticidade e um atendimento atencioso.

2026-07-13 • via Nuitee
G
Gonzalo • couple • ar
10
2026-07-13 • via Nuitee
J
June • solo_traveller • gb
7
Great base from which to explore the city of Santiago.
Pros:

The location was great and excellent value for money

Cons:

It was very noisy, even on the uppermost floor and although there was a kitchen, there was minimal equipment. The furniture was not comfortable to relax on.

2026-07-13 • via Nuitee
F
Fernando Antonio • solo_traveller • br
9
Pros:

Localização, funcionários atenciosos.

Cons:

Devido ser no centro ouve-se alguns barulhos de veículos e de pessoas a noite, tirando isto tudo perfeito.

2026-07-12 • via Nuitee
Y
yaakov • solo_traveller • il
7
2026-07-12 • via Nuitee
D
DAR_74 • couple • cl
10
Maravillosa
Pros:

La limpieza, ubicación y el ambiente del departamento.

2026-07-11 • via Nuitee