Park Plaza Apart Hotel

Hotels
8.6 (3413 reviews)
Huerfanos 545 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Tour desk
Non-smoking throughout
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Clean environment
Excellent location
Comfortable rooms
Attentive staff
Cons:
Room maintenance issues
Limited food options
Inadequate kitchen supplies

Categories

Cleanliness
8.54
Several reviews highlighted cleanliness positively. However, there were concerns about a dirty item noted, leading to a slight deduction.
Service
8.9
Mixed feedback regarding staff proficiency, but several reviews indicated attentive and competent service overall.
Location
9.25
Numerous mentions of excellent location, convenient access to tourist spots and amenities.
Room Quality
8.2
Generally good feedback, but specific issues were mentioned with room maintenance, lowering the score.
Amenities
8.73
Positive feedback for comfort and facilities, though some reviewers pointed out specific needs for better kitchen items.
Value for Money
8.69
Users felt the pricing was fair for the quality received, despite some comments on amenities.
Food and Beverage
7.74
Concerns were raised regarding the complimentary service being less than expected, justifying a lower score.
Overall Experience
8.72
A generally positive experience, despite specific issues affecting some factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:36

Property Description

Luxurious Apartments with City Views

Park Plaza Apart Hotel in the heart of Santiago offers fully-equipped, modern apartments with free Wi-Fi. The air-conditioned apartments boast a kitchenette, microwave, and LCD TV. Enjoy stunning city views from selected units, and indulge in the spaciousness of duplex apartments with separate dining and seating areas.

Convenient Location and Accessibility

Situated a short drive from the International Airport and close to the vibrant Bellas Artes neighborhood, guests can easily explore the cultural and gastronomic scene of Santiago. With free parking available (subject to availability), your stay at Park Plaza Apart Hotel is both convenient and stress-free.

Unwind and Explore

Whether you're relaxing in the comfortable apartments, enjoying city views, or exploring the nearby attractions, Park Plaza Apart Hotel offers the perfect blend of luxury and convenience for your stay in Santiago. Book now for an unforgettable experience.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3413 reviews
Cleanliness: 8.54
Service: 8.9
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.72
M
Miwa • solo_traveller • us
9
Pros:

Great walkable location. Excellent set of amenities like full size fridge, microwave, hot water kettle and paper towels. Great shower temperature and pressure. We loved the loft because it was spacious and different and we had two balconies. They promised a check in after midnight for our late flight and they delivered.

Cons:

The rooms are in an adjacent building with separate security which felt secure but awkward, and their lobby restrooms were out of service. We were not fan of the bed which sank. No housekeeping.

2026-05-29 • via Nuitee
S
Sergio • solo_traveller • cl
9
Cumple con mis espectativas
Pros:

El desayuno podría ser mejorado en calidad mas que en cantidad

2026-05-29 • via Nuitee
M
melih • couple • tr
3
2026-05-28 • via Nuitee
M
Miriam • solo_traveller • ar
10
Pros:

La ubicación y la higiene

2026-05-28 • via Nuitee
A
Alex • couple • br
10
2026-05-27 • via Nuitee
U
Ulloa • solo_traveller • cl
9
2026-05-27 • via Nuitee
J
J • couple • de
8
Good option in central Santiago
Pros:

Staff were friendly, room was clean, bed was comfortable, location was good

Cons:

Aged a bit compared to the photos, windows could have been cleaner, can’t really open the curtains because directly opposite of another building

2026-05-26 • via Nuitee
F
Felipe • solo_traveller • cl
8
2026-05-26 • via Nuitee
M
medina gonzalez • couple • cl
10
Pros:

Orden y limpieza

2026-05-25 • via Nuitee
V
Vincent • solo_traveller • ca
10
2026-05-25 • via Nuitee
Y
Yanara • solo_traveller • cl
10
2026-05-24 • via Nuitee
E
Emilio • couple • ar
10
Cómodo, práctico
Pros:

Excelente calidad y precio, muy buena ubicación

Cons:

Todo bien dentro de la oferta

2026-05-23 • via Nuitee
N
Nieściur • solo_traveller • pl
7
2026-05-23 • via Nuitee
F
flores castillo • solo_traveller • cl
1
Pros:

Me cancelaron sin aviso alguno

Cons:

Cancelación de reserva sin aviso alguno

2026-05-20 • via Nuitee
M
Monika • couple • pl
10
2026-05-20 • via Nuitee
S
Sheila • couple • gb
10
Great hotel, great location, great value for money ✔️
Pros:

Nice airy apartment with use of a kitchenette, staff were friendly and the daily breakfast/lunch tray was a great bonus 😊

2026-05-20 • via Nuitee
H
Hugo • solo_traveller • cl
7
Bueno
Pros:

Ubicacion

Cons:

Faltan algunas cosas de cocina , mantel para secar y jabón para lavar loza . Jabón en el baño ojalas líquido

2026-05-18 • via Nuitee
G
gabriel • couple • cl
5
Cons:

El precio publicado en la página de Booking no fue el que se terminó pagando

2026-05-18 • via Nuitee
S
Sergio • solo_traveller • cl
9
Muy bien!
Cons:

Podría mejorarse el desayuno

2026-05-17 • via Nuitee
C
Camila Natalia • solo_traveller • cl
10
Comodidad y confort
Pros:

Todo

2026-05-17 • via Nuitee