NH Collection Venezia Grand Hotel Dei Dogi

Hotels
NH Hotels
9 (154 reviews)
Fondamenta Madonna Dell'Orto 3500, Venice, VE, 30121 , Venice , IT

Pets allowed

Facilities

Meeting rooms
Express check-out
Area shuttle (surcharge)
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful and historic hotel
Cons:
Cleanliness issues
Average food quality

Categories

Cleanliness
7.5
A guest reported finding a bug in their bed, which negatively impacted the cleanliness perception.
Service
10
Numerous guests praised the service as exceptional, highlighting the staff's friendliness and attentiveness.
Location
9.5
The hotel is conveniently away from crowds but still within reasonable walking distance to attractions.
Room Quality
8.5
Most rooms were noted as beautiful, but some guests experienced mustiness in specific rooms.
Amenities
9.5
Guests appreciated the well-maintained gardens and convenient transportation options.
Value for Money
9
The overall quality of the hotel and amenities makes it a good value considering its location and service.
Food and Beverage
8
While breakfast offers a variety, some found it lacking in quality.
Overall Experience
10
Overall, guests reported a memorable experience with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:38

Property Description

Experience the elegance of NH Collection Venezia Grand Hotel Dei Dogi, your luxurious escape in the heart of Venice.

Breathtaking Views & Serenity
Relax in our beautiful garden as you soak in stunning views of the Venetian landscape, creating the perfect backdrop for your stay.

Exceptional Dining Options
Savor exquisite meals at Il Giardino Segreto or enjoy the convenience of room service. Our bar/lounge is ideal for unwinding with a drink after a day of exploration.

Modern Comforts & Amenities
With 64 plush air-conditioned rooms featuring minibars and Smart televisions, along with complimentary Wi-Fi and concierge services, we ensure your comfort is our top priority.

Book your unforgettable stay with us now and immerse yourself in the charm and beauty of Venice!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 154 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 10
J
Johanna extended_group at
9
Näxhstes mal komme ich wenn es warm ist und ich in dem wunderschönen Garten sitzen kann und auch dort frühstücken kann
Pros:

Ein bisschen abseits vom Touristentroubel. Abgelegen. Nicht von Massen überrannt.

Cons:

Zimmer war eiskalt

2026-05-23 via Nuitee
B
Bilgin couple ge
10
2026-05-22 via Nuitee
R
Roberto solo_traveller mx
10
2026-05-22 via Nuitee
A
Alina extended_group it
8
Pros:

Interior design of the hotel
Tranquil area
Vaporetto station is 2 mins walk
Environment
Magical garden

Cons:

The staff attitude
Overpriced bar for its level and service
Room size

2026-05-21 via Nuitee
W
WILLY solo_traveller br
10
2026-05-20 via Nuitee
S
Sylvia extended_group us
8
2026-05-18 via Nuitee
J
Jamil couple us
6
Pros:

On the positive side, I’d like to highlight the wonderful garden and the fact that the back side of the hotel overlooks a large lagoon. It became one of our favorite places to relax after long walks or after breakfast. The palace itself is very beautiful, but it does need renovation.

Cons:

The hotel is not worth the money. It is very far from the center, and you have to walk a lot. Especially if, like us, you prefer to return to the hotel during the day to rest a bit, then this hotel is definitely not for you. This is not a five-star hotel. The rooms are old, with worn carpets and outdated furniture.

The bed was extremely uncomfortable — the mattress was very hard, and the pillows felt like they were stuffed with cotton and should have been replaced long ago. There was only one small bottle of water for two people, so we had to buy and carry water to the room ourselves.

Our room overlooked the canal. We stayed in Venice for five nights, and unfortunately it was impossible to open the windows because mosquitoes immediately flew in, making it impossible to sleep at night. The air conditioning was basically useless — it did not cool the room at all. The nights were hot and stuffy, with mosquitoes buzzing constantly.

The breakfast at the hotel was very poor and extremely limited. For a five-star hotel, this is honestly embarrassing.

Our room was located above the bar, and every evening until 11 PM we could hear loud music.

At check-out, they also tried to charge us an extra 90 euros.We love Venice, and this was our fourth visit, but I would not return to this hotel.

2026-05-18 via Nuitee
B
Ben Amor couple de
10
Pros:

Sauberkeit 10/10
Personal 10/10

2026-05-17 via Nuitee
A
aleksei couple gr
5
2026-05-11 via Nuitee
M
Mai solo_traveller vn
10
2026-05-10 via Nuitee
B
Bindu extended_group us
10
Tranquil base from which to explore Venice. Wonderful breakfast
Pros:

Beautiful location. Tranquil

2026-05-03 via Nuitee
S
Sandra extended_group br
10
Excelente
Pros:

O atendimento, a localização, o café da manhã, o maravilhoso jardim.

2026-05-01 via Nuitee
T
Tatiana couple us
10
2026-04-28 via Nuitee
T
Teresa solo_traveller es
9
Pros:

Merece la pena perderse por el jardín. Es precioso. Nos dieron una habitación más pequeña de lo contratado, reclamamos y nos cambiaron a una mejor sin problema. La ubicación es perfecta si quieres huir de la masificación de San Marcos. Andando o en el vaporetto te desplazas sin problema. Las camas muy cómodas.

Cons:

Que tuviéramos que reclamar para que nos cambiasen de habitación. No reponian amenities y alguna toalla.

2026-04-27 via Nuitee
B
Blažena couple cz
10
2026-04-24 via Nuitee
J
jonida family_with_children gb
10
Pros:

Absolutely beautiful hotel, in a great location. The staff was also amazing, very friendly and professional. Special thanks to Philip who welcomed us, our 8 year old son really enjoyed the discussions wit him ☺️

Cons:

Nothing, everything was great

2026-04-20 via Nuitee
guillemot solo_traveller de
8
Pros:

Sehr gute Lage in ruhigem und sehr hübschen Bezirk. Sehr wenige Gehminuten zur Vaporetto-Haltestelle Orto. Ganze Stadt fußläufig oder per Vaporetto leicht erreichbar. Traumhaft angelegter, gepflegter und großer Garten bis zur Lagune mit verschiedenen Sitzgelegenheiten und überdachten Tischen. Opulente Eingangshalle und schöne Speiseräume, netter Barbereich. Sehr gutes Frühstücksbuffet. Abends zwei Speisekarten zur Auswahl, eine normalpreisige Karte und zwei hochpreisige Gourmet Tasting Menus.
Zimmer hübsch eingerichtet, Bad geräumig.
Freundliches Personal.

Cons:

Das Premiumzimmer mit Kanalblick entpuppte sich als Zimmer mit Lagunenblick im Nebengebäude am Ende des Gartens und war wegen niedriger Fenster sehr düster und hatte Stufen zum Bad. Auf Nachfrage bekamen wir ein Zimmer im Hauptgebäude zum Kanal hin zur Auswahl (Nr. 103), das heller und freundlicher war, allerdings auch deutlich beengter und für die gebuchte Premiumkategorie sicher erheblich zu klein, ohne Sitzgelegenheit und mit nur einem Fenster. Wir haben dies in Kauf genommen wegen der besseren Lichtverhältnisse.
Der Toilettensitz war lose, wurde auf unseren Hinweis hin repariert. Die Vorhänge hingen auf einer Seite teilweise herunter. Das Bad hatte keine Ventilation, die Klimaanlage im Zimmer konnten wir nicht betätigen.
Für die absurd hohen Zimmerpreise sind das inakzeptabel Details.
Die Getränkepreise in der Bar waren überzogen, allerdings gab es großzügiges Knabberzeug dazu.
Für Bier gab es keine passenden Gläser.

2026-04-19 via Nuitee
M
museumfinder Family Eugene, Oregon
10
Superb Customer Service: Location Idyllic
Pros:

This was our third stay at the hotel and Mame made the trip exceptional. During our week-long stay at the NH Palazzo dei Dogi, one of the highlights of our experience was Mame, who took care of us each day.

Her kindness and professionalism stood out immediately. Mame provided exceptional service. She was attentive without ever being intrusive, anticipated what we might need, and even remembered our daily orders, which made us feel incredibly cared for.

It’s rare to encounter someone who embodies true hospitality so naturally. Mame created a warm and welcoming atmosphere that elevated our entire stay. She is a true asset to the hotel, and we are so grateful for the care she showed us each day.

2026-04-18 via Tripadvisor
T
TerryLancaster9 NONE Menorca, Balearic Islands
10
An Elegant Oasis in Venice
Pros:

A wonderful hotel with warm & welcoming staff. Very classy and elegant interior with the unusual bonus (for Venice) of a tranquil garden to enjoy. The Hotel is in a quiet area but well connected with boat services to anywhere in the area.

2026-04-15 via Tripadvisor
P
peachygal2000 Couples Atlanta, Georgia
2
Mosquitos
Pros:

My husband and I had an awful experience here, unfortunately. Our room was filled with countless mosquitos. Any time we were in our room, we chased mosquitos. Each night, we stayed awake late trying to rid our room of these bugs so we could eventually go to sleep. On average, we caught around 20 or more every night, but learned the hard way they were never completely gone- we woke up every morning with many bites. We called for help after the first night and were given a plug-in repellent, which did no good at all. Sadly, we missed out on daily housekeeping because we had to control the number of times our room door was opened and left open (to prevent entry to more mosquitos). Part of a great getaway is the pampering that comes with daily cleaning and turn-down services, which we had to forfeit. This was a big milestone birthday celebration and our first time in Venice. Unfortunately, our special trip was overtaken by hunting mosquitos, being bitten throughout the night and being unable to relax in our room. Would I stay here again? Absolutely not. And I would not recommend it to others.

2026-04-14 via Tripadvisor