The Bull Hotel; Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
8.2 (3337 reviews)
Westgate , Peterborough , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Noise from other guests
Dated facilities

Categories

Cleanliness
7.88
While the hotel is generally clean, some mentions of dated facilities and maintenance issues affect this score.
Service
8.35
Staff were described as friendly and helpful, although some service delays were noted during busy periods.
Location
8.89
Multiple reviews highlight the excellent location, close to shops and attractions.
Room Quality
8.04
Rooms are comfortable and spacious, but some are dated and have maintenance issues.
Amenities
7.87
Amenities are decent, but a lack of lifts and some dated facilities were mentioned.
Value for Money
8.33
Good value for the price considering location and general comfort.
Food and Beverage
8.18
Breakfast and bar food were frequently praised, but some service issues impacted the experience.
Overall Experience
8.05
Guests enjoyed their stay overall, despite some noise complaints and occasional service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:30

Property Description

Luxurious Accommodation and Amenities

The Bull Hotel, a 4-star gem in Peterborough, offers elegant rooms with modern conveniences like en suite bathrooms, free Wi-Fi, and complimentary parking. Indulge in spacious rooms featuring Freeview TV, power showers, and plush bathrobes, with many upgraded to executive standards.

Exquisite Dining Experience

Savor a delightful dining experience at The Bull's Brasserie, serving a blend of traditional and continental dishes with a stellar wine selection. Unwind at Pastroudis bar and lounge, offering a variety of beverages and light bites throughout the day.

Historic Charm and Convenient Location

Nestled in a beautifully renovated 17th-century Grade II listed building, The Bull Hotel is conveniently located near Queensgate shopping center and Peterborough Cathedral. With easy access to parks, golf courses, and transportation hubs, a stay at The Bull promises both luxury and convenience.

Book now for a memorable stay at The Bull Hotel!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LTN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3337 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.89
Room Quality: 8.04
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.18
Overall Experience: 8.05
L
Ligia couple gb
9
2026-07-04 via Nuitee
F
Frances solo_traveller gb
7
Pros:

On a very hot weekend, bar staff filled water bottles on request and put ice in them because taps were running warm.

Cons:

Car park was difficult to find.

2026-07-03 via Nuitee
D
Dawn solo_traveller gb
9
Great place to stay
Pros:

Great location with a car park in the city centre. Friendly and helpful staff. Lovely spacious room and super bathroom

2026-07-03 via Nuitee
N
Nick couple gb
1
Would never go back
Pros:

Location

Cons:

It is advertised as rooms with A/C. The A/C was non existent. Room was like a hot box. Food was poor. Bar man was miserable.

2026-07-02 via Nuitee
M
Matthew solo_traveller lu
8
2026-07-02 via Nuitee
M
Matthew couple gb
10
2026-07-02 via Nuitee
N
nicholas couple gb
7
Good location friendly staff and nice bar. Bit dated
Pros:

Having grown up in Peterborough I’ve known the Bull for years. V handy as in centre of town. Bar is always nice and we thought bar food superb. Brilliant female singer on Saturday night

Cons:

Much of decor is v dated - I’m sure some hasn’t changed since I grew up in Peterborough in the 80s and even the refurbished rooms had a look from about thirty years ago! Next time we’ll ensure we ask for ground or first floor room as going up two floors with no lift on a hot weekend was not fun!

2026-07-02 via Nuitee
C
Coish solo_traveller gb
9
Pros:

The bedroom (296) with great air con!
And the convenience of the car park.

Cons:

Breakfast service in the buffet was slow - we preferred the bar service on our second day.

2026-07-01 via Nuitee
R
Richard solo_traveller gb
8
2026-07-01 via Nuitee
0
001Tony solo_traveller gb
8
2026-07-01 via Nuitee
H
Hattam solo_traveller gb
8
Pros:

The hotel was nice, but the rooms are a bit dated in décor. This didn't detract from our stay.

Cons:

The rooms were comfortable but a little dated.

2026-07-01 via Nuitee
N
Neil couple gb
9
A tranquil oasis in the centre of Peterborough. A gem of a hotel. Would highly recommend it.
2026-06-29 via Nuitee
J
Julia couple gb
9
An excellent stay, very comfortable and very good value for money.
Pros:

Room was excellent, air conditioning was wonderful during this recent hot weather, bed very comfortable, also the bath! Breakfast was excellent - all well cooked, hot, and those serving were very attentive, yet not too much so. Manager was also very helpful when we had a minor issue.

Cons:

The minor issue was that we booked online via booking.com but couldn't manage to book breakfast online. When we arrived we asked the receptionist whether we could have breakfast in the morning, and she said yes of course, its £12 each, just turn up. We did this, had a fabulous breakfast but were then charged £15 per head because she hadn't told us she needed to book us in and hadn't booked us in for it. We told the manager this, and he promptly apologised, said he would see that staff all know this, issued us a refund of £6, and also told us that if we had managed to book breakfast online it would have been £10 per head, and booked at the hotel it is £12 per head, and just turn up and eat is £15 per head. All useful to know. We would definitely return again - it is a fantastic hotel.

2026-06-29 via Nuitee
S
Steve solo_traveller es
9
A great find!
Pros:

The bar / lounge area was lovely!! The feeling of a rural country pub in a town centre location, extremely welcoming bar staff and clientele around, loved it!

The breakfast team were in high numbers, lovely, welcoming and extremely polite and helpful!

Cons:

Paying for my stay upon arrival - I much prefer to settle my stay and extras upon check out.

Breakfast team - a lack of management with staff at six's & seven's a little - but I honestly enjoyed observing it all :-)

A lot of corridor and bedroom noise with comings and goings from midnight - 3am. Granted it was a Friday

2026-06-29 via Nuitee
J
Julia solo_traveller gb
5
Pleasant hotel but not great during a heatwave!
Pros:

The location of the hotel was great for me as it was easily walkable from the station and close to the cathedral. My room was alright for size and everything was very clean. The hotel lobby area was very pleasantly cool and air-conditioned and as I was there while it was crazily hot, this was a relief.

Cons:

It's not the hotel's fault that I was there during a mega-heatwave but the room was unbearably hot even with the fan going. There was no air-con and the temperature in the room was being added to continually by the heated towel rail in the bathroom being on at full blast with no way to turn it off - this led to me being extremely uncomfortable during my one night there.

2026-06-29 via Nuitee
S
sarah couple gb
10
2026-06-28 via Nuitee
J
Joanne couple gb
8
Really lovely hotel but shame about the wrong details given . I would stay here again though
Pros:

Wonderful ambience inside the hotel and great location. Bar area was so cosy and the air conditioned public areas downstairs were amazing as it was so hot outside. The staff without exception were all so welcoming and friendly.

Cons:

This was not the property fault but an error on booking.com. We booked a standard twin room which said it had air conditioning in the details. On getting to our room we indeed had neither of these things and as the hotel was full were unable to change rooms. As it was so hot we barely slept!!
It would seem that standard rooms do not have air conditioning for anyone else looking to book here.

2026-06-28 via Nuitee
V
Vijaya solo_traveller gb
10
Pros:

Clean and traditional

Cons:

Car Parking is congested. Unsafe to come in

2026-06-28 via Nuitee
P
Peter couple gb
8
A pleasant short stay
Pros:

Comfortable, friendly staff and conveniently situated for where we needed to be.

Cons:

Traditional but updated

2026-06-28 via Nuitee
A
Anne solo_traveller fr
8
2026-06-28 via Nuitee