The Bull Hotel; Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
8.2 (3472 reviews)
Westgate , Peterborough , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Noise from other guests
Dated facilities

Categories

Cleanliness
7.88
While the hotel is generally clean, some mentions of dated facilities and maintenance issues affect this score.
Service
8.35
Staff were described as friendly and helpful, although some service delays were noted during busy periods.
Location
8.89
Multiple reviews highlight the excellent location, close to shops and attractions.
Room Quality
8.04
Rooms are comfortable and spacious, but some are dated and have maintenance issues.
Amenities
7.87
Amenities are decent, but a lack of lifts and some dated facilities were mentioned.
Value for Money
8.33
Good value for the price considering location and general comfort.
Food and Beverage
8.18
Breakfast and bar food were frequently praised, but some service issues impacted the experience.
Overall Experience
8.05
Guests enjoyed their stay overall, despite some noise complaints and occasional service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:30

Property Description

Luxurious Accommodation and Amenities

The Bull Hotel, a 4-star gem in Peterborough, offers elegant rooms with modern conveniences like en suite bathrooms, free Wi-Fi, and complimentary parking. Indulge in spacious rooms featuring Freeview TV, power showers, and plush bathrobes, with many upgraded to executive standards.

Exquisite Dining Experience

Savor a delightful dining experience at The Bull's Brasserie, serving a blend of traditional and continental dishes with a stellar wine selection. Unwind at Pastroudis bar and lounge, offering a variety of beverages and light bites throughout the day.

Historic Charm and Convenient Location

Nestled in a beautifully renovated 17th-century Grade II listed building, The Bull Hotel is conveniently located near Queensgate shopping center and Peterborough Cathedral. With easy access to parks, golf courses, and transportation hubs, a stay at The Bull promises both luxury and convenience.

Book now for a memorable stay at The Bull Hotel!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Location

Guest Reviews

8.2
Based on 3472 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.89
Room Quality: 8.04
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.18
Overall Experience: 8.05
C
Cook • solo_traveller • gb
10
Pros:

I love the bar
All the food was excellent

Cons:

Nothing

2026-09-19 • via Nuitee
G
Gemma • family_with_children • gb
8
2026-09-19 • via Nuitee
S
Sarah • family_with_children • gb
7
2026-09-18 • via Nuitee
S
Sten Morgan • couple • no
10
Pros:

Super beliggenhet, og stor parkeringsplass i bakgården. Fantastisk atmosfære og miljø

2026-09-17 • via Nuitee
N
neil • couple • gb
2
Couldn’t wait to leave after experience with the bar staff spoilt out visit and won’t re book
Pros:

Location was good SOME of the staff were friendly but definitely not the bar staff !!!

Cons:

Difficult one to review this one as initially we thought it was a nice enough old hotel . First all the staff seemed very friendly and accommodating. Our room itself was OK and had everything in iron , ironing board , hairdryer , kettle etc . The room could had done with updating a bit but was of no great issue . The shower was only luke warm at best and the pressure was low on cold tap and hence WC took ages to refill , again , nothing major. There seemed to be a party or some function in the bar we wasn’t aware off so it was very noisey until late - again just a small niggle HOWEVER what I did object to was how the bar was run !
After returning from our night out to see a play at around 10.30 we thought we would have a quick drink and I queued at the side of the bar , waiting my turn , when a young girl behind the bar said ‘ are you waiting for a drink ‘ I replied ‘yes please ‘ in which she rudely said ‘ then go to the front you won’t be served there ‘ . With this we decided not to bother with a drink as I don’t appreciate being spoken to how I was. However out of curiosity I stayed and watched 3 other people get served from where I stood ! I Reapproached the barmaid and asked why they were getting served as I was told I wouldn’t . I wasn’t really given an answer only that they are busy . I went to reception and asked to talk to the manager and was shown the bar manger. I approached him and said what had happened and he said ‘she was right ‘ you can’t get served from the side ( see photo) I explained that 1.how was I to know that ie no signs and looks like a bar 2. Why couldn’t I had been told in a civil matter rather than the way I was spoken to . I then got a most insincere ‘sorry about that ‘ then the most sarcastic’ enjoy the rest of your night ‘ !!! I was fuming !! Absolutely no need to had been spoken to in this manner ! This spoilt our weekend totally and wish we hadn’t booked . I the morning checking out , again , the bloke on reception was pleasant and th

2026-09-17 • via Nuitee
S
Scott • couple • gb
10
Great place to stay, lovely hotel.
Pros:

Lovely accommodation and perfectly situated in the city centre

2026-09-17 • via Nuitee
G
Geraint • solo_traveller • gb
9
Pros:

Great location with free parking

Cons:

TV didn't work

2026-09-17 • via Nuitee
C
Colin • couple • gb
8
2026-09-17 • via Nuitee
M
Michelle • solo_traveller • gb
10
Pros:

Everything it was close to Everything and the hotel was lovely and clean and the was amazing

Cons:

Nothing

2026-09-16 • via Nuitee
R
Ran • extended_group • fr
9
2026-09-16 • via Nuitee
J
jack • solo_traveller • gb
8
Very commutable and suited what was require
Pros:

Very rustic

Cons:

Decor, but that’s subjective

2026-09-16 • via Nuitee
A
Alexander • couple • gb
8
Nice stay
Pros:

Location was good

Cons:

Room keys difficult to work especially in toilets etc

2026-09-15 • via Nuitee
P
Piet_aus_HiB • extended_group • de
9
Gerne wieder.
Pros:

Altehrwürdiges britisches Hotel in gutem Zustand und zentraler Lage mit gemütlichen Zimmern, freundlichem Personal und abwechslungsreichem Frühstück zu einem fairen Preis.

2026-09-15 • via Nuitee
S
Steven • couple • gb
8
Pros:

We went to see the cathedral, it was close to that

Cons:

The road layout around the hotel is very confusing if you’ve never been there before

2026-09-15 • via Nuitee
M
Max • solo_traveller • gb
9
2026-09-14 • via Nuitee
A
Aistė • extended_group • lt
8
Decent place for an overnight stay
Pros:

Great location, close to the city centre and 10 mins away from the train station. The hotel seems to have a very lively bar downstairs (we arrived late, but would have loved to try it otherwise!). The room was quiet and clean; a bit dated, but it had everything needed for basic comfort. The price was very reasonable.

Cons:

Breakfast at the hotel was really pricey, so we did not book it. The beds weren't the most comfy because the mattresses were very soft, but they were fine for the night.

2026-09-14 • via Nuitee
R
Richard • solo_traveller • gb
5
Ok if your on a night out and have low expectations
Pros:

Not much

Cons:

Parking unavailable cost me £17 at local multi storey. Breakfast was not included. Staff very dismissive.
Won't stay again.

2026-09-14 • via Nuitee
S
Shafaie • solo_traveller • gb
8
2026-09-14 • via Nuitee
G
Gill • couple • es
10
Pros:

Lovely old coaching inn. Good food, friendly, efficient staff.

2026-09-13 • via Nuitee
A
Amanda • couple • gb
8
A very pleasant one night stay, on our way home from the Eurotunnel.
Pros:

Excellent directions when I rang the lady on reception, after we got stuck in the one way system.
The young man in the bar, and who took our dinner order, was very chatty and pleasant.
The food was delicious, and the portions were huge!
Our room was very comfortable and the bathroom looked newly fitted and clean.
A lovely old style coaching inn, with an amazing history.

Cons:

The postcode that we were given on Booking.com is incorrect, which caused us to get stuck in the one way system near the hotel. The correct one, which I can't remember right now, ends with an X I think. Ring the hotel directly for the right one.
Take care when turning into, and exiting, the car park, as although the car park itself is roomy enough, the entrance and exits are on very tight turns, with cars parked down one side, and pedestrians appearing from nowhere!
I realise there's not much that can be done about that, it's just a heads up.

2026-09-13 • via Nuitee