Grand Hotel Napoca

Hotels
8.7 (1976 reviews)
str. Octavian Goga, nr. 1 , Cluj-Napoca , ro

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Breakfast variety
Aging furniture

Categories

Cleanliness
8.35
Generally clean, but some room complaints indicate issues.
Service
9.15
Staff were very accommodating and helpful.
Location
8.95
Conveniently located near central areas.
Room Quality
8.65
Rooms were upscale and clean despite some dated furniture.
Amenities
8.65
Decent amenities but lacking some essentials like a kettle.
Value for Money
8.65
Good value considering location and services.
Food and Beverage
8.35
Breakfast quality varies; could be improved.
Overall Experience
8.85
Overall positive experience with room for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:40

Property Description

Modern Rooms with All Amenities - The Grand Hotel Napoca offers modern rooms with stylish décor, carpeted floors, air conditioning, and flat-screen TVs. You can even bring along your furry friends for a small additional fee.

Dining Options to Satisfy Every Craving - Indulge in international cuisine from the hotel's restaurant, which features both à la carte and buffet options. For those on-the-go, a packed breakfast is available. Enjoy your meals on the terrace with picturesque views.

Convenient Location for Exploring - Situated near Parcul Central and a short distance from Cluj Arena, this hotel is the perfect base for exploring the city. With customised city tours and easy access to public transportation, your stay at Grand Hotel Napoca will be both comfortable and memorable.

Book your stay at Grand Hotel Napoca now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.7
Based on 1976 reviews
Cleanliness: 8.35
Service: 9.15
Location: 8.95
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.35
Overall Experience: 8.85
V
Viorica • couple • ro
10
O experiență frumoasă ce va fi repetată în curând.
Pros:

Amplasarea aproape de punctele de interes, parcarea generoasă, curățenia din camera, amabilitatea personalului de la recepție.

2026-07-02 • via Nuitee
D
Diana • solo_traveller • ch
10
2026-06-30 • via Nuitee
A
Ann • family_with_children • be
5
😒
Pros:

parking inclusief

Cons:

Restaurant, bedden, oud hotel behalve inkom.
kamer wad niet zoals weergegeven werd.
op balkon kon geen stoel staan

2026-06-29 • via Nuitee
P
PopaDan • solo_traveller • ro
10
2026-06-29 • via Nuitee
D
Delia • couple • ro
10
2026-06-27 • via Nuitee
P
Petar • couple • bg
7
Pros:

Hotel is nice. Parking is good.

Cons:

Breakfast is not very good.

2026-06-25 • via Nuitee
P
Petar • couple • bg
7
2026-06-25 • via Nuitee
I
Iulian • solo_traveller • ro
8
2026-06-23 • via Nuitee
E
Elisa • extended_group • it
10
2026-06-23 • via Nuitee
M
Marius-Cristian • couple • ro
9
2026-06-22 • via Nuitee
F
Ferenc • solo_traveller • ro
10
2026-06-22 • via Nuitee
V
VASILE • couple • ro
7
Cazare ok daca nu ai alta opțiune
Pros:

Locatia,langa parc relativ aproape de centru si stadion

Cons:

Mobilierul vechi,mocheta obosita cu miros specific neplacut,AC insuficient

2026-06-22 • via Nuitee
C
Claudia • solo_traveller • ro
10
2026-06-21 • via Nuitee
T
Trebma • solo_traveller • fr
7
2026-06-21 • via Nuitee
M
Manoiu • couple • ro
10
2026-06-20 • via Nuitee
A
Ana Nicoleta • solo_traveller • ro
7
O
Pros:

The staff is very professional. They are all very polite and very helpful, and really do their job very well. Breakfast was very good. Very clean. Nice park across the street.

Cons:

The curtains are so tiny they cannot keep the sun out - it does not help that there is a blackout double if they are all cut too small. No chance to sleep after 5am. There is also in the room, on the hallway, an exit sign with bright green light. Not the place to go if light during the night is an issue. The hotel would also benefit from renovation.

2026-06-19 • via Nuitee
O
Oancea • solo_traveller • ro
8
2026-06-19 • via Nuitee
T
Tudoran • solo_traveller • ro
10
2026-06-18 • via Nuitee
G
Gucianu • couple • ro
10
2026-06-18 • via Nuitee
E
Elena • extended_group • ro
4
Este ultima dată cand ne cazăm la acest hotel.
Pros:

-Am ales hotelul DOAR pentru poziție, și nu doar acum! Cred că pe asta se bazează și ei și de aceea NU fac nicio îmbunătățire - de atația ani.

Cons:

Mic dejun - ca in urmă cu 20-30 ani - mancare de cantină, prezentare ultra-învechită, personal de servire dezagreabil (aspect vestimentar neangrijit, aspect general neangrijit - prezențe dezagreabile - ce mai - ... nu intru in detalii ca să nu jignesc);
Cafea - de foarte proastă calitate);
Ceaiuri - puține și fără aromă - deci calitate îndoielnică.
Pat fără veioze!!!
Mapa de birou - veche, uzata, si conținut invechit și murdar!
Și mai ales - cameră neaierisită, cu miros pregnant de detergenți ieftini.
Am fost cazați la et.6 - dar eu urc/cobor numai pe scari (pentru miscare) - la fiecare etaj era cate o plantă neangrijită, chinuita in vase de plasic oribile.
TOTUL la acest hotel este vechi și sărăcăcios!

2026-06-18 • via Nuitee