Grand Hotel Napoca

Hotels
8.7 (2002 reviews)
str. Octavian Goga, nr. 1 , Cluj-Napoca , ro
+40 264 580 715

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Breakfast variety
Aging furniture

Categories

Cleanliness
8.35
Generally clean, but some room complaints indicate issues.
Service
9.15
Staff were very accommodating and helpful.
Location
8.95
Conveniently located near central areas.
Room Quality
8.65
Rooms were upscale and clean despite some dated furniture.
Amenities
8.65
Decent amenities but lacking some essentials like a kettle.
Value for Money
8.65
Good value considering location and services.
Food and Beverage
8.35
Breakfast quality varies; could be improved.
Overall Experience
8.85
Overall positive experience with room for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:40

Property Description

Modern Rooms with All Amenities - The Grand Hotel Napoca offers modern rooms with stylish décor, carpeted floors, air conditioning, and flat-screen TVs. You can even bring along your furry friends for a small additional fee.

Dining Options to Satisfy Every Craving - Indulge in international cuisine from the hotel's restaurant, which features both à la carte and buffet options. For those on-the-go, a packed breakfast is available. Enjoy your meals on the terrace with picturesque views.

Convenient Location for Exploring - Situated near Parcul Central and a short distance from Cluj Arena, this hotel is the perfect base for exploring the city. With customised city tours and easy access to public transportation, your stay at Grand Hotel Napoca will be both comfortable and memorable.

Book your stay at Grand Hotel Napoca now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.7
Based on 2002 reviews
Cleanliness: 8.35
Service: 9.15
Location: 8.95
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.35
Overall Experience: 8.85
G
Gabriel • extended_group • ro
9
Nice location
2026-07-24 • via Nuitee
Y
Yordan Dyankov • extended_group • bg
8
2026-07-23 • via Nuitee
A
Alina • couple • ro
8
2026-07-22 • via Nuitee
V
Virgil • couple • ro
8
2026-07-21 • via Nuitee
D
Diana • couple • ro
10
Pros:

Foarte aproape de centru și liniște

2026-07-21 • via Nuitee
J
Juan Luis • couple • es
9
2026-07-21 • via Nuitee
A
Anna Maria • solo_traveller • ro
9
2026-07-20 • via Nuitee
D
Diana Laufer • couple • il
9
2026-07-20 • via Nuitee
C
COSTEA • solo_traveller • ro
10
2026-07-20 • via Nuitee
O
Oana • extended_group • ro
10
2026-07-19 • via Nuitee
A
Antonio • solo_traveller • it
8
2026-07-19 • via Nuitee
T
Triantafillos • solo_traveller • gr
8
2026-07-19 • via Nuitee
S
Sergiu • solo_traveller • il
9
Cons:

There is no lamp to read a book in bed

2026-07-19 • via Nuitee
V
Vuk Gorstak • solo_traveller • rs
10
Pros:

Location peaceful neighborhood

Cons:

None

2026-07-18 • via Nuitee
C
carmely • solo_traveller • il
9
Pros:

Sejurul a fost excelent.

Cons:

Micul dejun este cam sărac , plictisitor și se repetă zi de zi până la ultimul detaliu.
Ar fi mai plăcut, și interesant ca șeful să mai surprindă din când în când.
De exemplu cu o salată nouă, puțin pește etc etc
Este adevărat că nu ieșim flămânzi dar nici foarte entuziasmați.
Măcar și brânzeturile,zi de zi sunt aceleași, fără nici o schimbare, la fel mezelurile.
Păcat că nu ne este dat să savurăm din bunătățile tradiționale românești de brânzeturi și mezeluri.
Vă rog primiți observația nu ca o critică ci ca o sugestie de perfecționare.
Negreșit voi reveni la Cluj și la Grand Hotel Napoca

2026-07-17 • via Nuitee
G
George Marius • solo_traveller • ro
4
Nu te duci la pomul laudat cu sacul
Pros:

Singurele avantaje ale acestui hotel: aproape de centru, camera relativ mare si vederea din camera, daca stai la etaje superioare.

Cons:

Una din cele mai slabe experiente intr-un hotel de 4 stele din ultimii 5 ani minimum.
Camera mizerabila cu par de la fosti oaspeti, prin baie sau pe mocheta din camera, par de culori diferite ceea ce inseamna ca partea de curatenie se face extrem de slab de perioada buna.
Baia murdara, cosul de gunoi din baie foarte murdar, gauri in pereti de la dibluri scose, in tavan o teava de apa cu dop cum nicaieri n am mai intaonit, televizorul din camera extrem de mic undeva la 50 cm diagonala cu o telecomanda veche si murdara. In camera exista un semn cu exit care sta aprins nonstop iar seara nu poti sa dormi ca e lumina foarte deranjanta, baile de la parter din zona restaurant execrabile, murdare cu mobilier vechi si usi umflate de la umezeala. Overall un hotel extrem de scump la ce ofera, intr un format vechi comunist care arata bine doar pe booking. Imi pare rau ca nu pot pune mai mult de 4 poze pe booking.

2026-07-16 • via Nuitee
S
stelian • solo_traveller • ro
8
2026-07-16 • via Nuitee
S
Simona • family_with_children • ro
10
Perfect
Pros:

Priveliștea a fost deosebită, micul-dejun - excelent, camera spațioasă, personalul foarte amabil.

2026-07-16 • via Nuitee
R
Rodrigo • solo_traveller • pt
8
Pros:

o local e espaço

Cons:

sem ar condicionado

2026-07-14 • via Nuitee
M
Margarit • couple • ro
9
2026-07-13 • via Nuitee