Grand Hotel Napoca

Hotels
8.7 (2035 reviews)
str. Octavian Goga, nr. 1 , Cluj-Napoca , RO
+40 264 580 715

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Breakfast variety
Aging furniture

Categories

Cleanliness
8.35
Generally clean, but some room complaints indicate issues.
Service
9.15
Staff were very accommodating and helpful.
Location
8.95
Conveniently located near central areas.
Room Quality
8.65
Rooms were upscale and clean despite some dated furniture.
Amenities
8.65
Decent amenities but lacking some essentials like a kettle.
Value for Money
8.65
Good value considering location and services.
Food and Beverage
8.35
Breakfast quality varies; could be improved.
Overall Experience
8.85
Overall positive experience with room for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:40

Property Description

Modern Rooms with All Amenities - The Grand Hotel Napoca offers modern rooms with stylish décor, carpeted floors, air conditioning, and flat-screen TVs. You can even bring along your furry friends for a small additional fee.

Dining Options to Satisfy Every Craving - Indulge in international cuisine from the hotel's restaurant, which features both à la carte and buffet options. For those on-the-go, a packed breakfast is available. Enjoy your meals on the terrace with picturesque views.

Convenient Location for Exploring - Situated near Parcul Central and a short distance from Cluj Arena, this hotel is the perfect base for exploring the city. With customised city tours and easy access to public transportation, your stay at Grand Hotel Napoca will be both comfortable and memorable.

Book your stay at Grand Hotel Napoca now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Location

Guest Reviews

8.7
Based on 2035 reviews
Cleanliness: 8.35
Service: 9.15
Location: 8.95
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.35
Overall Experience: 8.85
C
Cris1867 • solo_traveller • ro
10
2026-10-13 • via Nuitee
R
Roxana • couple • ro
8
A fost in regula
Pros:

Pozitia centrala, curatenia

Cons:

Mobilierul e învechit, sapunul lichid de la cada mergea greu

2026-10-12 • via Nuitee
F
Florin • solo_traveller • ro
9
Este suficient pt tranzit fără mari așteptări
Pros:

Poziția / parcarea / micul dejun

Cons:

Senzația ca orice ar face, tot hotel vechi este.

2026-10-11 • via Nuitee
S
Simona • solo_traveller • fr
4
Un peu décevante par rapport aux attentes d’un Hotel 4 étoiles
Cons:

Personnel du restaurant pas très agréable.

2026-10-10 • via Nuitee
V
Valeriy • solo_traveller • ua
8
Pros:

Всё

2026-10-09 • via Nuitee
R
Reuven • solo_traveller • il
8
Pros:

מלון נחמד ולא מעבר לכך, חדר אוכל טוב צוות לבבי חניה בשפע, מיקום בסדר במרחק סביר ממרכז העיר

2026-10-07 • via Nuitee
S
stéphanie • family_with_children • fr
8
Pros:

Les chambres spacieuses, la vue et le service du petit déjeuner. Les petits plus, comme les produits d'hygiène de bonne qualité, la propreté des chambres.

Cons:

Un accueil un peu plus chaleureux (enregistrement un peu expéditif). Le hall (les escaliers) mérite une rénovation. Mais à l'intérieur c'est très bien.

2026-09-18 • via Nuitee
B
beziade • couple • fr
7
Choix par défaut
Pros:

Propreté

Cons:

Réception peu efficace

2026-09-17 • via Nuitee
J
Jozsef • couple • ro
7
Közepes minőség prémium áron
Pros:

Reggeli jó, parkoló jó ,személyzet kedves

Cons:

Zajos hely,külsőleg ,belsőleg
A szoba szűk, tv régi ,a fények gyengék,túlarazott

2026-09-17 • via Nuitee
A
Anton • solo_traveller • de
10
Würde ich wieder buchen
Pros:

Sehr freundliches und hilfsbereites Personal, sehr gute Lage, sehr gutes Frühstück.

2026-09-17 • via Nuitee
S
Sorin Cristian • solo_traveller • ro
10
2026-09-17 • via Nuitee
W
Wickman • solo_traveller • se
8
Nice hotel close to city centre
Pros:

Nice and calm hotel. Good breakfast and nice staff.

Cons:

Nothing.

2026-09-16 • via Nuitee
O
Oana • solo_traveller • ro
9
Sejurul meu a fost unul minunat!
Pros:

Mi-a plăcut amabilitatea și disponibilitatea personalului, curățenia din cameră.
Am apreciat în mod deosebit amplasarea excelentă a hotelului.
Raportul calitate/preț a fost unul corect.

Cons:

Cred că ar trebuie înnoit mobilierul.
De asemenea, fie ar trebui înnoită carpeta, fie renunțat la ea.
Balconul aferent camerei ar putea fi amenajat un pic.

2026-09-16 • via Nuitee
Özgül • solo_traveller • tr
8
Pros:

Konum benim için çok uygundu, eski şehir merkezine yakındı

Cons:

Odada merkezi klima vardı. Perdeler kısa ve ince olduğu için sabah 07.00de tamamen aydınlık oluyordu.

2026-09-14 • via Nuitee
S
Sebastian • couple • ro
10
A fost un sejur frumos si relaxant, multumesc intregului personal pentru amabilitate! REVENIM!
Pros:

Joi si vineri, la bar/terasa a fost un Domn angajat care merita tot respectul meu!
Comunicare, intelegere si foarte mult bun simt, un angajat care atrage clientii premium si respecta cuvantul "servicii".
Vreau sa-i multumesc si pe aceasta cale, pentru cele 2 zile petrecute numai pe terasa.
FELICITARI!

Cons:

Parerea mea este ca se poate extinde ora pentru micul dejun pana la 11, fiind WK ... cam asa este in Bucuresti, Mamaia, Poiana Brasov ... dar nu este o problema.
Doar intr-o singura dimineata l-am prins la final 9.50.
Iar sambata sera am petrecut in oras, fiind "fortat" de amabilitatea D-lui de la bar ... care nici macar nu a deschis ferestrele terasei ... asa ca am descoperit CHE GUEVARA, o locatie care isi respecta clientii si ne-am cheltuit banii toata ziua, plus seara.
In plus dupa nota lasata la pranz, au insistat sa rezerve o masa foarte buna de 8 persoane ... numai pt 2 persoane asa au castigat inca o nota buna pentru serviciile oferite.
Imi pare sincer rau, dar am ales hotelul si pentru terasa ... eu fiind fumator de trabuc.

2026-09-14 • via Nuitee
B
Botoucharov • solo_traveller • bg
8
2026-09-14 • via Nuitee
F
Fio • solo_traveller • hr
9
2026-09-13 • via Nuitee
F
Fagas • couple • ro
10
A fost un sejur excelent!
Pros:

Curățenia.

Cons:

Totul a fost super dar la 4 **** mă asteptam la SPA

2026-09-13 • via Nuitee
J
Jean Cristian • solo_traveller • dk
10
2026-09-12 • via Nuitee
G
gigel • solo_traveller • ro
1
2026-09-11 • via Nuitee