Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great value for money
Cons:
Issues with service regarding points

Categories

Cleanliness
9.39
Standard quality for this hotel tier.
Service
9.99
Specific sentiment regarding the request for Expedia points.
Location
9.4
Standard quality for this hotel tier.
Room Quality
9.98
Room is very comfortable and pretty.
Amenities
9.38
Standard quality for this hotel tier.
Value for Money
9.34
Best hotel in my whole trip so far on this price.
Food and Beverage
9.39
Standard quality for this hotel tier.
Overall Experience
9.96
Overall satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:40

Property Description

Luxurious Accommodation
Rosewood Guangzhou offers air-conditioned rooms with modern amenities ensuring a comfortable stay for guests. The elegant decor and cozy ambiance provide a relaxing retreat after a day of exploring the city.

Wellness and Dining
Guests can enjoy the convenience of a fitness centre to stay active during their stay. The on-site restaurant serves delicious meals, while the indoor pool offers a refreshing break. Whether it's a workout session or a culinary delight, the hotel caters to all needs.

Convenient Location
Located near popular attractions such as Guangzhou Opera House and Canton Tower, Rosewood Guangzhou provides easy access to key landmarks. With multilingual staff ready to assist, guests can explore the vibrant city hassle-free.

Experience luxury and comfort at Rosewood Guangzhou. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CNY 16 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 16 years old stay for CNY 266 per person per night when using an existing bed.
    People 3 years old and over stay for CNY 600 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 193 reviews
Cleanliness: 9.39
Service: 9.99
Location: 9.4
Room Quality: 9.98
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.96
K
KUIN MAI • couple • my
9
Memorable stay
Pros:

The view is to die for, and the room is big and most comfortable

Cons:

Nothing

2026-07-03 • via Nuitee
F
fabien • extended_group • fr
10
2026-07-03 • via Nuitee
S
Sandy • couple • hk
9
Overall a well designed hotel
Pros:

Decor and location

Cons:

The check in lobby is too small, the front door porters and concierge not very attentive and service is mediocre

2026-07-01 • via Nuitee
J
Jiarui • extended_group • us
9
2026-06-27 • via Nuitee
T
Tu Ai • solo_traveller • au
8
2026-06-27 • via Nuitee
S
Shivya • family_with_children • in
7
Just okay regret not staying again at four season
Pros:

Location staff

Cons:

Rooms very small prices so high
Gloomyyyyy environment

2026-06-23 • via Nuitee
E
Eric Gabin • solo_traveller • cm
8
2026-06-20 • via Nuitee
R
Roberto • solo_traveller • ch
8
2026-06-19 • via Nuitee
Z
Zafer • solo_traveller • cn
8
2026-06-19 • via Nuitee
H
Hesham • solo_traveller • eg
10
2026-06-15 • via Nuitee
O
Omar • couple • sa
10
2026-06-13 • via Nuitee
D
donnytrvl • Couples
6
Service not up to par
Pros:

Having recently completed a two-night stay at the Rosewood Guangzhou, the experience was a study in contrasts. While the property excels in architectural ambition and raw culinary quality, it falls short of the seamless, high-end hospitality one associates with the Rosewood brand, particularly when compared to its ultra-premium global flagships in Hong Kong and London

The Pluses
Prime Location & Architecture:** The hotel is exceptionally well-located in Zhujiang New Town, immediately adjacent to K11 and within walking distance of the Guangzhou Opera House. The building itself is an architectural marvel, and the common areas are beautifully decorated, offering a striking, sophisticated aesthetic from the moment you arrive.

Superb Food Quality:** The kitchen staff clearly know what they are doing. The quality of the breakfast buffet was top-tier, showcasing premium ingredients and excellent execution.

The Minuses
Room Quality: While the public spaces feel grand, the guest rooms tell a different story. The fixtures and fittings feel noticeably cheaper and lack the premium, meticulous craftsmanship found at Rosewood Hong Kong or London. Given that room rates are highly premium for the city, the hard product in the rooms simply does not match the price point.

Casual Atmosphere at Lingnan House: While the food at Lingnan House was very good, delivering strong and interesting Cantonese cuisine, the environment severely detracted from the meal. The atmosphere and service felt more akin to a casual hotel buffet than a premium, flagship Chinese restaurant. It lacked the polish, quiet sophistication, and attentive pacing that defines the dining experience at Hong Kong’s The Legacy House or the Mandarin Oriental Shenzhen.

Patchy Service & Lack of Refinement:Service throughout the stay was highly variable. While some staff members were excellent, the overall execution lacks consistent five-star polish. This stands in stark, unfavorable contrast to peer luxury properties in the region like the Mandarin Shenzhen, which delivers a notably more refined, elegant, and seamless hospitality experience across both its dining venues and lounges. At breakfast for example each day getting a coffee resulted in a lot of chasing and at least a ten minute wait for it to arrive.

The Main Gripe: Zero Priority for In-House Guests: The most disappointing aspect of the stay was the total lack of differentiation or priority given to hotel guests.
> This failure in guest recognition is institutional. Prior to our arrival, we reached out to the concierge and the bar team to secure a table, only to be given the exact same rigid script that any outside visitor would receive regarding minimum spends and mandatory bottle service.
> When we went up on our first evening for a nightcap at the main bar, Too High, we were told it was full and made to wait outside for 10 minutes. Upon finally entering, we discovered a massive area of completely empty tables, only to be told again that those were strictly reserved for bottle service. Unlike the sophisticated, effortlessly managed atmosphere of a venue like Scarfes Bar or DarkSide in Hong Kong, this felt less like a premium hotel lounge and more like a cheesy nightclub operation. Fortunately, our individual waiter eventually relented and allowed us to sit in the largely empty zone—but an in-house guest should never have to rely on a staff member's pity to get a drink. To add to the disappointment, the cocktails themselves were strictly mediocre.
> A similar issue plagues the Lobby Lounge. Securing a seat is an unmanaged scramble. The hotel makes no distinction between staying guests and outside visitors popping in exclusively to take selfies and order a single drink.

Verdict
Rosewood Guangzhou has the bones and the culinary talent to be an absolute flagship property. However, management urgently needs to sort out its guest recognition policies, elevate the dining ambiance, and reign in the nightlife commercialization. Until in-house guests are prioritized over transient foot traffic, it struggles to deliver anything like a luxury experience.

2026-06-12 • via Tripadvisor
F
Fatuma • solo_traveller • tz
10
So nice it was so good
2026-06-10 • via Nuitee
V
Vadim • couple • ru
10
2026-06-10 • via Nuitee
F
Fatimah • family_with_children • sa
10
راحة فخامه
Pros:

كل شيء جميل ونظيف وطاقم العمل رائعين ومحترفين اجمل فندق سكنت فيه

2026-06-10 • via Nuitee
A
Arman • solo_traveller • kz
10
Pros:

Расположение, кровать, вид из окна

2026-06-10 • via Nuitee
S
Sebastien • family_with_children • re
10
2026-06-05 • via Nuitee
A
Adam • couple • au
8
2026-05-28 • via Nuitee
J
Jiaqing • couple • my
10
2026-05-25 • via Nuitee
D
Dirk • couple • nl
10
best hotel ever
Pros:

This was the best hotel i have ever stayed in, all the small details are right. and the views are amazing! also the staff is great.

Cons:

nothing

2026-05-25 • via Nuitee