The Savoy Hotel

Hotels
•
Britannia Hotels
6.8 (5510 reviews)
Queens Promenade , Blackpool , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff / helpful reception
Good value for money
Spacious / large family rooms
Convenient location near attractions
On-site parking available
Some efficient staff interactions
Cons:
Unclean rooms / poor housekeeping
Old, tired or dated rooms and bathrooms
No entertainment as advertised
Poor breakfast / limited food options
Lift issues (slow / only one small lift)
Scaffolding and external building works impacting views/parking
Housekeeper entered room without knocking
Lumpy / uncomfortable mattresses

Categories

Cleanliness
5.2
Mixed reports: some guests called the hotel 'clean enough', but multiple complaints mention unclean rooms, dirty plates/cutlery, bins and general poor upkeep — overall below average.
Service
8.5
Generally praised: numerous mentions of friendly, helpful reception and efficient staff. Some service issues (housekeeping walked in, inconsistent room servicing) but staff friendliness is a consistent positive.
Location
8
Good for attractions and expected location; family rooms near Pleasure Beach cited as convenient. Some negatives from scaffolding/limited parking but location is overall a positive.
Room Quality
5
Several guests report tired, dated rooms, small bathrooms, no windows, lumpy mattresses and scaffolding views; a number of rooms described as needing updating.
Amenities
5.6
Amenities are limited: little or no entertainment (contrary to website claims), one small/slow lift, bar/canteen issues (opening times, cashless bar) and limited housekeeping offerings.
Value for Money
8.6
Frequently described as good value or great value for money by multiple guests; considered a strong point despite other shortcomings.
Food and Beverage
5.4
Multiple complaints about breakfast quality (poor scrambled eggs, tinned fruit), limited pastries/fruit and some cleanliness issues in dining; food offering is below expectations.
Overall Experience
8.1
Mixed overall: many guests enjoyed their stay and praised staff/value, but cleanliness, room condition and limited amenities lowered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:47

Property Description

Live Entertainment and Stunning Views
Located on Queen’s Promenade with breathtaking views of Blackpool Beach, The Savoy Hotel offers live entertainment on selected dates, ensuring a vibrant stay for guests.

Dining Experience and Comfortable Rooms
Indulge in traditional British cuisine at Gilberts Restaurant or unwind at the Albany Bar with a drink and snacks. The cosy bedrooms with private bathrooms, tea/coffee facilities, and some with sea views and spa baths, provide a comfortable retreat after a day of exploration.

Convenient Location and Nearby Attractions
Conveniently situated, the hotel is a short drive from South Shore and Pleasure Beach. Take a leisurely stroll to North Pier or enjoy a round of golf at Blackpool North Shore Golf Club.

Book now to experience the perfect blend of entertainment, comfort, and convenience at The Savoy Hotel.

Important information:

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Location

Guest Reviews

6.8
Based on 5510 reviews
Cleanliness: 5.2
Service: 8.5
Location: 8
Room Quality: 5
Amenities: 5.6
Value for Money: 8.6
Food and Beverage: 5.4
Overall Experience: 8.1
B
Ben • couple • de
9
2026-10-13 • via Nuitee
M
Makerfield1 • couple • gb
10
Pros:

Friendly staff very helpful gave us a wonderful room breakfast was great 👍 👌

Cons:

Nothing everything was lovely shame we only had the one night we will stay longer next time thanks

2026-10-13 • via Nuitee
M
mark • couple • gb
1
2026-10-12 • via Nuitee
N
Nicholas • couple • gb
10
Great value for money
Pros:

Good location and clean next too tram stop so easy to get too town great breakfast staff very helpful

2026-10-12 • via Nuitee
F
Frank • family_with_children • gb
3
place needs a keen eye from a mtce point of view to ensure the guests see cleanliness n value for m
Cons:

the place looked abondoned the pelmets in restauraunt were loose at point with others water damaged even the mirrors on doors and wall feature were not clean. lights that had dislodged from internal fittings whlie others had dirt n insects lying inside them. Both rooms did not have soap in basin dispensors and windows where covered in dirt outside,

2026-10-12 • via Nuitee
M
mark • solo_traveller • gb
4
Glum
Pros:

Not much

Cons:

It was like a building site rooms were very basic no breakfast included in the price not much facilities in the room very outdated wouldn’t go back

2026-10-12 • via Nuitee
P
Pamela • solo_traveller • gb
6
Pros:

Spacious rooms

Cons:

Barman rude
No blind in bathroom when there are workmen on scaffolding outside
Beds hard

2026-10-12 • via Nuitee
S
Sutherland • couple • gb
3
Uncomfortable
Pros:

The breakfast

Cons:

The room

2026-10-12 • via Nuitee
R
Richardson • couple • gb
3
Pros:

Staff

Cons:

Food

2026-10-12 • via Nuitee
H
Hugh • solo_traveller • gb
10
2026-10-12 • via Nuitee
L
Louise • solo_traveller • gb
3
Pros:

Reception staff helpful.

Cons:

Room not as advertised.
Noise coming from socket as if live electricity
Dinner not great, bland, no taste to curry, Custard full of lumps,
Ben uncomfortable, pillows so hard,
One bedside light was not working.
Sockets not working to allow charging of devices

2026-10-12 • via Nuitee
S
Sharlene • family_with_children • gb
6
Over good stay just minor things.
Pros:

Easy access easy to get around. Shower was great apart from the noise. Room done what was needed for 1 adult 1 child. Reception staff were fantastic and a great help.

Cons:

Only takes card. Pillows were rock hard bed was the same. Shower & tap made a horrendous noise when your turned them on. Toilet made the same noise when you flushed it.

2026-10-12 • via Nuitee
B
Beddow • couple • gb
9
Pros:

The hotel is in a good location, clean and we would definitely stay here again.

2026-10-11 • via Nuitee
K
Kamaljeet • family_with_children • gb
1
2026-10-11 • via Nuitee
B
barton • couple • gb
10
Fantastic stay in hotel. Would I book again yes I would
Pros:

Location was good. The suite was lovely, staff was very helpful and friendly. The food was good.

Cons:

Nothing everything was great.

2026-10-11 • via Nuitee
A
Ann • family_with_children • gb
10
Very nice and comfortable
Pros:

Nice comfortable room and good location

2026-10-11 • via Nuitee
D
deakin • couple • gb
2
2026-10-10 • via Nuitee
J
Jason • couple • gb
5
2026-10-10 • via Nuitee
R
Richard • solo_traveller • gb
8
Pros:

Great 😃

Cons:

Coming home

2026-10-10 • via Nuitee
F
fellows • couple • gb
1
2026-10-10 • via Nuitee