The Savoy Hotel

Hotels
•
Britannia Hotels
6.8 (5510 reviews)
Queens Promenade , Blackpool , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff / helpful reception
Good value for money
Spacious / large family rooms
Convenient location near attractions
On-site parking available
Some efficient staff interactions
Cons:
Unclean rooms / poor housekeeping
Old, tired or dated rooms and bathrooms
No entertainment as advertised
Poor breakfast / limited food options
Lift issues (slow / only one small lift)
Scaffolding and external building works impacting views/parking
Housekeeper entered room without knocking
Lumpy / uncomfortable mattresses

Categories

Cleanliness
5.2
Mixed reports: some guests called the hotel 'clean enough', but multiple complaints mention unclean rooms, dirty plates/cutlery, bins and general poor upkeep — overall below average.
Service
8.5
Generally praised: numerous mentions of friendly, helpful reception and efficient staff. Some service issues (housekeeping walked in, inconsistent room servicing) but staff friendliness is a consistent positive.
Location
8
Good for attractions and expected location; family rooms near Pleasure Beach cited as convenient. Some negatives from scaffolding/limited parking but location is overall a positive.
Room Quality
5
Several guests report tired, dated rooms, small bathrooms, no windows, lumpy mattresses and scaffolding views; a number of rooms described as needing updating.
Amenities
5.6
Amenities are limited: little or no entertainment (contrary to website claims), one small/slow lift, bar/canteen issues (opening times, cashless bar) and limited housekeeping offerings.
Value for Money
8.6
Frequently described as good value or great value for money by multiple guests; considered a strong point despite other shortcomings.
Food and Beverage
5.4
Multiple complaints about breakfast quality (poor scrambled eggs, tinned fruit), limited pastries/fruit and some cleanliness issues in dining; food offering is below expectations.
Overall Experience
8.1
Mixed overall: many guests enjoyed their stay and praised staff/value, but cleanliness, room condition and limited amenities lowered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:47

Property Description

Live Entertainment and Stunning Views
Located on Queen’s Promenade with breathtaking views of Blackpool Beach, The Savoy Hotel offers live entertainment on selected dates, ensuring a vibrant stay for guests.

Dining Experience and Comfortable Rooms
Indulge in traditional British cuisine at Gilberts Restaurant or unwind at the Albany Bar with a drink and snacks. The cosy bedrooms with private bathrooms, tea/coffee facilities, and some with sea views and spa baths, provide a comfortable retreat after a day of exploration.

Convenient Location and Nearby Attractions
Conveniently situated, the hotel is a short drive from South Shore and Pleasure Beach. Take a leisurely stroll to North Pier or enjoy a round of golf at Blackpool North Shore Golf Club.

Book now to experience the perfect blend of entertainment, comfort, and convenience at The Savoy Hotel.

Important information:

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Location

Guest Reviews

6.8
Based on 5510 reviews
Cleanliness: 5.2
Service: 8.5
Location: 8
Room Quality: 5
Amenities: 5.6
Value for Money: 8.6
Food and Beverage: 5.4
Overall Experience: 8.1
S
Sarah • solo_traveller • gb
7
Pros:

Everything you need for a cheap overnight stay. Comfortable, clean convenient

Cons:

Some features in the bedrooms are a little tired. My room had a weird plug socket system where you had to turn the plug socket on and also flick the light switch above to on for the socket to work

2026-09-19 • via Nuitee
K
Kirsty • couple • gb
3
2026-09-19 • via Nuitee
A
Annemarie • family_with_children • gb
10
2026-09-19 • via Nuitee
J
Jane • couple • gb
9
our best holiday ever we loved this hotel ,can't wait to return
Pros:

When we walked into the Savoy we were greeted by 2 very friendly members of staff and we were checked in very quickly and given key cards to gain access to the toom .The room we were given was superb ,i booked a twin room for 2 of us and we were given a family room ,2 double beds and a single bed ,I asked in advance if we could possibly have a room with a bath and that was given to us with an overhead shower . The room was very spacious with a seating area and the bathroom was spacious too a lovely deep bath with plenty of hot water and the shower was very powerful . The room was light and there were plenty of lights too & plenty of pillows ,and things like tea ,coffee ,sugar ,milk .There was a nice clean newish looking kettle too .The TV was a good size too .The room was lovely and warm too . We weren't worried where our room was in the hotel and as it was we were given a room in the middle looking across to other rooms so the windows were frosted so we had plenty of privacy ,and there were small widows at the top of each window to let fresh air in if needed . The hotel was in a quiet area of blackpool north from the tower has free onsite parking aswell as free on road parking in bays running along the side of the hotel . Free wifi throughout hotel too which was easy to connect too .
There is a small lift to all floors can only hold 5 people and not for use if you have large mobility scooters or prams etc .
You room isn't cleaned whilst you are staying so if you need anything like tea ,coffee ,milk , toilet roll etc you just ask at reception .
There are tram and bus stops right outside the hotel so you don't have to worry about walking or taking your car ,the trams run about every 15 mins ,We were in Blackpool for 5 days so we bought 7 day saver tickets that were £25 each and we could get on and off the trams and buses in Blackpool all day every day . The hotel is an old building and still retains old features inside it really is beautiful .

Cons:

The Bathroom was a little smelly smelt like BO ,possibly coming from the overflow pipe in the bath . The bed mattresses were a bit lumpy you could feel the springs but it didn't spoil our holiday and we managed to sleep

2026-09-18 • via Nuitee
D
David • couple • gb
10
Very enjoyable . Pity about the weather
Pros:

Near Blackpool centre
Very quiet

Cons:

Nothing

2026-09-18 • via Nuitee
G
Glynn • solo_traveller • im
7
2026-09-18 • via Nuitee
D
David Stephen • couple • gb
9
Choose the Savoy for a bargain sea- front break.
Pros:

The Savoy was perfect for a mid- week stay for a senior couple such as ourselves to enjoy a quiet 3 day break . I enjoyed the breakfast and the service . Our small room was fine. Plenty of hot water . Staff at reception were welcoming . The seafront hotel location is very convenient for trams and bus services . It’s possible to arrive early and leave bags in a safe storeroom at reception .

Cons:

No real issues or serious complaints . We do not nit pick to find faults . The hotel has ongoing exterior renovations. But it is good to see investment in the building . The outside smoking and vaping area needs a good tidy up . On the 3 rd of my stay I could seem not connect my device to hotel wi-fi . It was fine for first 24 hours .

2026-09-18 • via Nuitee
A
Andrew • solo_traveller • gb
1
Avoid at all cost
Pros:

Nothing. Avoid at all cost

Cons:

Noel is dirty, cracks around door in bedroom, no house keeping done. Shower was like somebody was spitting on you

2026-09-18 • via Nuitee
D
David • solo_traveller • gb
10
2026-09-17 • via Nuitee
G
Gemma • family_with_children • gb
4
2026-09-17 • via Nuitee
S
Steven • family_with_children • gb
10
2026-09-15 • via Nuitee
T
Tracy • couple • gb
6
2026-09-15 • via Nuitee
S
Surendar • couple • gb
4
Had high expectations, didn’t turn out
Pros:

Cleanliness & value for money

Cons:

Beds not comfortable, not guaranteed for sleeping as premier inn & Travelodge hotel, in my view I don’t think it’s recommended to my friends & family members

2026-09-14 • via Nuitee
A
Andrew • solo_traveller • gb
7
Simple and reasonably priced
Pros:

Location and I have a relationship with this particular hotel having worked here when I lived in Blackpool some 35 years ago

Cons:

It has lost its “sparkle” as once a premium venue. As with many larger hotels in Blackpool it is beginning to show signs of age and disrepair. However it’s ideal for my needs as it’s location is close to where my family live

2026-09-14 • via Nuitee
P
Peter • couple • gb
8
Enjoyed very much will be back next time we go to Blackpool
Pros:

Very friendly staff and respectful guests

2026-09-14 • via Nuitee
L
Louise • couple • gb
10
Wonderfil
Pros:

Amazing staff, very welcoming. This hotel despite having scaffolding and repairs done to extetiria of building everything was spotless. Hard job for housekeeping to keep up with.

Cons:

There was nothing to not like. Old buildings take alot of up keep. Its was nice to see that this is a priority! Yet still perfectly clean with lovely staff!

2026-09-14 • via Nuitee
A
A Forrest • couple • gb
10
2026-09-14 • via Nuitee
W
william • couple • gb
6
Not up to previous stays
2026-09-14 • via Nuitee
I
ingrid • solo_traveller • gb
10
Old & chic.
Pros:

Bed and spacious room.

Cons:

Dining was unfortunately on a schedule 6pm no later.

2026-09-14 • via Nuitee
A
Andrew • solo_traveller • gb
6
2026-09-13 • via Nuitee