Hotel Royal Reforma

Hotels
8.5 (702 reviews)
Amberes 78 Colonia Juarez , Mexico City , mx

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.58
Some concerns were raised about cleanliness, particularly with dirty carpets and outdated bathrooms.
Service
9.55
Guests highlighted the excellent service and friendly staff.
Location
9.59
The location received high praise for being central and accessible.
Room Quality
7.54
Rooms were described as comfortable but occasionally outdated.
Amenities
8.07
Amenities such as the pool and terrace were appreciated, but breakfast options were limited.
Value for Money
9.03
Good value for the price considering the location and comfort.
Food and Beverage
7.58
Breakfast selection was noted as limited.
Overall Experience
9.05
Overall a good experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:06

Property Description

Convenient Location and Surroundings
The Hotel Royal Reforma is ideally situated amidst shopping centers, business districts, and entertainment hubs. With its close proximity to Chapultepec Avenue, Avenida Insurgentes, and Paseo de la Reforma, guests can easily explore the vibrant surroundings.

Modern Amenities and Meeting Space
Each room at the hotel is thoughtfully equipped with modern amenities including free WiFi, cable TV, and a work desk. Additionally, guests can utilize the meeting space that accommodates up to 130 people, making it perfect for business gatherings or special events.

Dining Options and City Views
Indulge in a culinary experience at the on-site restaurant, Spring, offering a delightful selection of Mexican and international cuisine. Unwind at one of the two bars, each offering a unique ambiance - one in the lobby and the other on the terrace with stunning city views.

Experience the best of Mexico City's attractions with ease while staying at Hotel Royal Reforma. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MXN 120 per day.

Location

Guest Reviews

8.5
Based on 702 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 7.58
Overall Experience: 9.05
B
BEATRIZ SONIA couple mx
7
Sin verdadero descanso. Desangelado.
Pros:

La cama muy cómoda. La ropa de cama. La atención del servicio, Los elevadores muy rápidos.

Cons:

El tamaño de la habitación. El baño sin el suficiente mantenimiento. La terraza muy pobre, Se escuchan los ruidos que no están protegidos por las ventanas.

2026-06-24 via Nuitee
M
Martha extended_group co
5
No para descansar
Pros:

Central

Cons:

Olor a cigarrillo, mucho ruido del exterior, TV no servía, personal poco atento

2026-06-20 via Nuitee
B
Bruno extended_group br
9
Pros:

O quarto é bem amplo e confortável. A localização é ótima, bem seguro (fica ao lado da Secretaria de Segurança Pública). O hotel é bem confortável e bonito.

Cons:

O chuveiro estava espalhando mta água e não esquentava muito. O ar-condicionado deixou a desejar um pouco.

2026-06-19 via Nuitee
W
wilson couple co
8
Pros:

Ubicación y limpieza

Cons:

Desayuno no incluido

2026-06-16 via Nuitee
C
Chong solo_traveller cn
9
2026-06-14 via Nuitee
G
Guerreroin solo_traveller mx
10
Pros:

La ubicación

Cons:

.

2026-06-14 via Nuitee
A
Ananyis Maria couple br
10
Me encantó quiero volver a México y sin pensarlo me quedaría ahí tuve un percance al final el día que me iba y ellos fue
Pros:

La ubicación espectacular se puede caminar y es seguro volvería sin pensarlo

Cons:

Que no incluye desayuno y quizás por un poquito más se consigue un hotel con desayuno pero luego espectacular no tengo quejas

2026-06-13 via Nuitee
O
Ortiz solo_traveller mx
10
Pros:

Muchísimo

2026-06-13 via Nuitee
G
Gina solo_traveller mx
4
Valorar por el.precio
Pros:

La ubicación.
Camas cómodas

Cons:

Toalla de medio baño por cada persona, no te proporcionan mas. Regadera sin cortina. Las ventanas a la calle tiene unas rejillas que no se pueden cerrar y entra aire.

2026-06-05 via Nuitee
S
SAHO solo_traveller jp
8
2026-06-04 via Nuitee
N
Nelson solo_traveller ec
10
Pros:

Todo excelente

Cons:

Nada

2026-06-04 via Nuitee
N
Nelson solo_traveller ec
10
Excelente servicio
Pros:

Excelente servicio

Cons:

Todo bien

2026-06-04 via Nuitee
K
Karina family_with_children us
8
Pros:

location

Cons:

Buffet Breakfast I think they need more options, and Variety of breakfast food

2026-06-03 via Nuitee
A
Alberto Castillo solo_traveller mx
9
2da vez en el Royal y un gran acierto!
Pros:

Esta en una zona donde todo te queda cerca, transporte, restaurantes, bares, la alberca estuvo muy bien, el cuarto excelente, y el personal siempre te atiende con mucha amabilidad. La estrella es la terraza se ve increíble la ciudad.

Cons:

Deberían de darle un mejor mantenimiento a la alfombra de los cuartos, ya se ven algo viejas.

2026-06-03 via Nuitee
J
Julio couple gt
7
2026-06-01 via Nuitee
I
Ismael Esaú solo_traveller mx
9
Pros:

la ubicación, la tranquilidad y el servicio.

Cons:

los colchones, no estaban comodos

2026-05-31 via Nuitee
M
Moisés solo_traveller mx
8
2026-05-30 via Nuitee
M
Maria Gpe solo_traveller mx
4
Pros:

Nada

Cons:

Si

2026-05-27 via Nuitee
N
Norma couple co
9
Mexico lindo y querido
Pros:

El servicio

Cons:

Es un poco viejo y le falta algo de mantenimiento

2026-05-26 via Nuitee
D
Deschly solo_traveller pa
7
2026-05-25 via Nuitee