Hotel Royal Reforma

Hotels
8.5 (720 reviews)
Amberes 78 Colonia Juarez , Mexico City , mx
+52 55 9149 3000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.58
Some concerns were raised about cleanliness, particularly with dirty carpets and outdated bathrooms.
Service
9.55
Guests highlighted the excellent service and friendly staff.
Location
9.59
The location received high praise for being central and accessible.
Room Quality
7.54
Rooms were described as comfortable but occasionally outdated.
Amenities
8.07
Amenities such as the pool and terrace were appreciated, but breakfast options were limited.
Value for Money
9.03
Good value for the price considering the location and comfort.
Food and Beverage
7.58
Breakfast selection was noted as limited.
Overall Experience
9.05
Overall a good experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:06

Property Description

Convenient Location and Surroundings
The Hotel Royal Reforma is ideally situated amidst shopping centers, business districts, and entertainment hubs. With its close proximity to Chapultepec Avenue, Avenida Insurgentes, and Paseo de la Reforma, guests can easily explore the vibrant surroundings.

Modern Amenities and Meeting Space
Each room at the hotel is thoughtfully equipped with modern amenities including free WiFi, cable TV, and a work desk. Additionally, guests can utilize the meeting space that accommodates up to 130 people, making it perfect for business gatherings or special events.

Dining Options and City Views
Indulge in a culinary experience at the on-site restaurant, Spring, offering a delightful selection of Mexican and international cuisine. Unwind at one of the two bars, each offering a unique ambiance - one in the lobby and the other on the terrace with stunning city views.

Experience the best of Mexico City's attractions with ease while staying at Hotel Royal Reforma. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.5
Based on 720 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 7.58
Overall Experience: 9.05
L
lachan • solo_traveller • us
6
Great value but you do get what you pay for.
Pros:

The beds were comfortable and the room was clean. The staff was very nice and helpful.

Cons:

The shower was 8 holes that made it more like a sprinkler than a shower. The window has a metal side that was not closed completely and you can hear all the street noise. There was also a leak to the hallway of the 16th floor where we were staying.

2026-07-19 • via Nuitee
F
francisco catro • solo_traveller • mx
8
Pros:

La hubicacion y la amabilidad de todas las personas que trabajan ahi

2026-07-19 • via Nuitee
G
Gallardo Talavera • couple • mx
10
Pros:

El personal en esta ocasión sí fue muy servicial, en la recepción mucha eficiencia y la habitación hermosa. Muchas gracias Hotel royal Reforma.

2026-07-19 • via Nuitee
L
Laila de la Rosa • solo_traveller • mx
9
Buen hotel con buena ubicación
Pros:

Ubicación excelente en zona rosa, fácil acceso a restaurantes y cafeterías, a unas cuadras del Ángel de la Independencia y 45 min caminando al Zócalo 👍🏻

Cons:

Las almohadas de las camas son algo incómodas, si las cambiaran por otras más suaves se agradecería enormemente

2026-07-17 • via Nuitee
M
Marta Victoria • solo_traveller • gt
8
2026-07-17 • via Nuitee
G
Gloria • solo_traveller • mx
9
Pros:

La cercania a todos lugares y que tenian hielo disponible

Cons:

Las almohadas incómodas, el control remoto de la tv no funcionaba

2026-07-14 • via Nuitee
S
Simra • solo_traveller • us
8
2026-07-14 • via Nuitee
M
Mario Humberto • solo_traveller • mx
10
2026-07-14 • via Nuitee
S
shujuan • couple • mx
10
2026-07-13 • via Nuitee
E
Esteban • couple • cr
7
2026-07-13 • via Nuitee
E
Esteban • extended_group • cr
10
Cumple con las expectativas y mucho más, la vista desde la azotea es muy bonita
Pros:

Muy bien ubicado, cerca de todo en reforma, el personal muy amable, las instalaciones limpias y bonitas, el servicio de limpieza a la habitación impecable.

Cons:

No puedo agregar nada acá

2026-07-08 • via Nuitee
E
Elsie Ortiz • solo_traveller • ec
7
2026-07-08 • via Nuitee
E
Edgar • couple • us
8
2026-07-06 • via Nuitee
B
Baldomero • family_with_children • us
8
2026-07-05 • via Nuitee
R
raul antonio • solo_traveller • us
10
2026-07-02 • via Nuitee
M
Maria • solo_traveller • mx
8
I recommend coffee makers, Microwave and Frigo Bar, very essential for the guess
Pros:

Location and service

Cons:

Location

2026-07-02 • via Nuitee
O
Oscar • couple • us
10
2026-06-30 • via Nuitee
B
BEATRIZ SONIA • couple • mx
7
Sin verdadero descanso. Desangelado.
Pros:

La cama muy cómoda. La ropa de cama. La atención del servicio, Los elevadores muy rápidos.

Cons:

El tamaño de la habitación. El baño sin el suficiente mantenimiento. La terraza muy pobre, Se escuchan los ruidos que no están protegidos por las ventanas.

2026-06-24 • via Nuitee
M
Martha • extended_group • co
5
No para descansar
Pros:

Central

Cons:

Olor a cigarrillo, mucho ruido del exterior, TV no servía, personal poco atento

2026-06-20 • via Nuitee
B
Bruno • extended_group • br
9
Pros:

O quarto é bem amplo e confortável. A localização é ótima, bem seguro (fica ao lado da Secretaria de Segurança Pública). O hotel é bem confortável e bonito.

Cons:

O chuveiro estava espalhando mta água e não esquentava muito. O ar-condicionado deixou a desejar um pouco.

2026-06-19 • via Nuitee