Starhotels Cristallo Palace

Hotels
•
Starhotels
8.3 (5690 reviews)
Via Betty Ambiveri 35 , Bergamo , IT
+39 035 312031

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Variety in breakfast options
Upgraded rooms
Cons:
Need for room renovations
Beverage machine issues
Limited breakfast staff during peak times

Categories

Cleanliness
8.11
General sentiment is positive, but some reviews indicate areas for improvement, particularly in the rooms.
Service
8.88
Numerous reviews highlight the friendliness and helpfulness of the staff, especially in providing extra services.
Location
8.82
The hotel's proximity to the airport and city is consistently praised, making it convenient for travelers.
Room Quality
7.57
Mixed reviews suggest the rooms need updates and better maintenance, impacting overall quality.
Amenities
8.1
Some amenities are noted positively, but others such as beverage machines during breakfast have been criticized.
Value for Money
8.06
Opinions vary, with some feeling the price is justified while others suggest the quality should be higher for the cost.
Food and Beverage
8.31
Breakfast is generally well-received, but some reviews point out issues with equipment and service speed.
Overall Experience
8.58
Most guests have a favorable impression, enjoying their stay despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Luxurious Accommodations
Starhotels Cristallo Palace offers modern and comfortable rooms featuring the renowned Starbed, ensuring a restful stay. Guests can enjoy stunning views of Bergamo from some of the rooms, adding a touch of luxury to their experience.

Culinary Delights
Indulge in a culinary journey at L' Antica Perosa restaurant, serving a delightful mix of international and local dishes. After a day of exploring, unwind at the Perry Bar with a refreshing drink in a cozy atmosphere.

Versatile Event Spaces
With 7 state-of-the-art meeting rooms, Starhotels Cristallo Palace is the perfect venue for events of any scale, accommodating up to 450 guests. Whether for business meetings or special occasions, the hotel provides top-notch facilities for a successful gathering.

Ready to experience the perfect blend of comfort, gastronomy, and functionality? Book your stay at Starhotels Cristallo Palace now!

Important information:

All guests, including adults and children, are required to show a photo identification upon check-in.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Location

Guest Reviews

8.3
Based on 5690 reviews
Cleanliness: 8.11
Service: 8.88
Location: 8.82
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.31
Overall Experience: 8.58
A
annarita • couple • it
7
2026-10-31 • via Nuitee
C
Corinne • family_with_children • mt
10
2026-10-31 • via Nuitee
P
Petar • couple • hr
7
Pros:

Place is decent, perfect for one to two nights. Room was clean.

Cons:

Hotel has a lot of amenities, but good luck dealing with staff at the bar, waiting time goes above and beyond. Pillows are uncomfortable. Breakfast is ok, nothing special for the price.

2026-10-31 • via Nuitee
A
Aleksandar • couple • bg
10
2026-10-31 • via Nuitee
I
Ionut • family_with_children • ro
9
2026-10-31 • via Nuitee
C
Christiane • couple • fr
8
nous n'avons passé qu'une nuit mais j'ai pu apprécié le fait que l'on ai répondu à toutes nos attent
Pros:

tout était très correct, personnel aimable, très agréable, services au top

2026-10-31 • via Nuitee
J
Jan • couple • sk
9
2026-10-31 • via Nuitee
J
Janne • family_with_children • fi
8
2026-10-30 • via Nuitee
W
Weltenbummler21 • family_with_children • at
6
2026-10-30 • via Nuitee
S
Stefano Piero • couple • it
8
2026-10-30 • via Nuitee
P
piero • solo_traveller • it
9
2026-10-30 • via Nuitee
Z
Zagorka • extended_group • rs
7
2026-10-30 • via Nuitee
T
Teresa • couple • pl
10
Pros:

Miło ,czysto sympatycznie ,blisko lotniska

2026-10-29 • via Nuitee
A
Alberto • couple • it
8
2026-10-28 • via Nuitee
V
Veronika • family_with_children • hu
10
2026-10-28 • via Nuitee
A
Alicja suska • couple • it
10
2026-10-28 • via Nuitee
Z
Zagradi • couple • it
8
2026-10-28 • via Nuitee
A
Agnieszka • couple • pl
10
Pros:

Największy atut to bliskość lotniska. Bardzo miła obsługa w restauracji.

2026-10-27 • via Nuitee
I
International Dance • couple • hr
2
Jako hako lose
Pros:

Nista

Cons:

Jednokrevetnu sobu sam uzeo i dobio sobu u nekom hodniku na prolazu gdje je bilo uzasno hladno i puse na sve strane.
Prehladio se i razbolio.

2026-10-27 • via Nuitee
I
International Dance • solo_traveller • hr
2
Poslovni put ali jako lis smjestaj a jako skup.
Pros:

Nista!

Cons:

Jako hladno u sobi.
Dosli smo na veceru i cekali sat vremena konobara
Narucili hranu da bi za sat i 20 rekli da im pec ne radi i ostali gladni!
Sljedecu vecer ista prica!
Naplacuju boravišnu prije nego druga osoba dode i da dokumente i sl.
Sve u svemu jako los hotel!

2026-10-27 • via Nuitee