Starhotels Cristallo Palace

Hotels
•
Starhotels
8.3 (5417 reviews)
Via Betty Ambiveri 35 , Bergamo , it
+39 035 312031

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Variety in breakfast options
Upgraded rooms
Cons:
Need for room renovations
Beverage machine issues
Limited breakfast staff during peak times

Categories

Cleanliness
8.11
General sentiment is positive, but some reviews indicate areas for improvement, particularly in the rooms.
Service
8.88
Numerous reviews highlight the friendliness and helpfulness of the staff, especially in providing extra services.
Location
8.82
The hotel's proximity to the airport and city is consistently praised, making it convenient for travelers.
Room Quality
7.57
Mixed reviews suggest the rooms need updates and better maintenance, impacting overall quality.
Amenities
8.1
Some amenities are noted positively, but others such as beverage machines during breakfast have been criticized.
Value for Money
8.06
Opinions vary, with some feeling the price is justified while others suggest the quality should be higher for the cost.
Food and Beverage
8.31
Breakfast is generally well-received, but some reviews point out issues with equipment and service speed.
Overall Experience
8.58
Most guests have a favorable impression, enjoying their stay despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Luxurious Accommodations
Starhotels Cristallo Palace offers modern and comfortable rooms featuring the renowned Starbed, ensuring a restful stay. Guests can enjoy stunning views of Bergamo from some of the rooms, adding a touch of luxury to their experience.

Culinary Delights
Indulge in a culinary journey at L' Antica Perosa restaurant, serving a delightful mix of international and local dishes. After a day of exploring, unwind at the Perry Bar with a refreshing drink in a cozy atmosphere.

Versatile Event Spaces
With 7 state-of-the-art meeting rooms, Starhotels Cristallo Palace is the perfect venue for events of any scale, accommodating up to 450 guests. Whether for business meetings or special occasions, the hotel provides top-notch facilities for a successful gathering.

Ready to experience the perfect blend of comfort, gastronomy, and functionality? Book your stay at Starhotels Cristallo Palace now!

Important information:

All guests, including adults and children, are required to show a photo identification upon check-in.

During weekends the restaurant is closed and food is served expressly from the kitchen in the bar.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

8.3
Based on 5417 reviews
Cleanliness: 8.11
Service: 8.88
Location: 8.82
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.31
Overall Experience: 8.58
D
Domingo • solo_traveller • it
8
2026-07-25 • via Nuitee
E
Eliana • couple • ar
7
2026-07-25 • via Nuitee
G
Gracia de la Paz • family_with_children • es
6
Caro y lejos del centro
Pros:

La primera noche nos dieron una habitación en la 7° planta con muchísimo ruido de motores. No pudimos descansar bien. Al día siguiente pedimos un cambio de habitación y nos dieron otra en la 3° planta sin ruido. El desayuno es aceptable. El personal es amable.

Cons:

Está lejos del centro. Viajábamos sin coche y tuvimos que coger taxi. Hasta el centro de la ciudad alta nos cobraron 20€. Para pasar un día en Leolandia cogimos taxi también porque no había bus directo ni tren y nos cobraron 50€. El bus 1A tiene una parada a 10 minutos andando pero es una zona poco transitada.

2026-07-25 • via Nuitee
M
Marco • couple • it
10
2026-07-25 • via Nuitee
S
Serafina • solo_traveller • it
10
Pros:

Soggiorno eccellente! Hotel pulitissimo, camere confortevoli e personale estremamente gentile e disponibile. Ottima posizione e colazione deliziosa. Ci tornerò sicuramente e lo consiglio vivamente!

2026-07-25 • via Nuitee
S
Serban • solo_traveller • ro
9
2026-07-25 • via Nuitee
J
Jana • solo_traveller • lv
10
Pros:

Very good restaurant, excelent food!

2026-07-25 • via Nuitee
A
Aivaras • couple • lt
9
Pros:

Good place and price at business trip

Cons:

The e windows was closed but the noice outside was still hearing

2026-07-25 • via Nuitee
J
Jindrich • extended_group • cz
10
Very nice hotel
Pros:

Comfy bed
Good breakfast
Perfect location for car rental

2026-07-24 • via Nuitee
M
Mads Toftelund • family_with_children • dk
8
Pros:

Tæt ved lufthavnen, uden at denne kunne høres fra værelset. God størrelse på værelset og meget kompetent og venligt personale.

Cons:

Hotellets restaurant leverede ikke den største madmæssige oplevelse

2026-07-24 • via Nuitee
C
Ciocazanu • solo_traveller • gb
8
2026-07-24 • via Nuitee
G
Giuseppe • couple • it
5
Pros:

Camera ampia

Cons:

Struttura che necessiterebbe di un restyling

2026-07-24 • via Nuitee
Z
zsolt • family_with_children • ro
8
2026-07-24 • via Nuitee
D
D'Arcangelo • solo_traveller • it
10
2026-07-24 • via Nuitee
F
Farhad • couple • fr
10
Pros:

The location is great and the staff very helpful

Cons:

No comments

2026-07-24 • via Nuitee
M
Mattia • solo_traveller • it
9
Ottimo
Pros:

Personale della reception gentile e accogliente. Camera pulita. Colazione ben fornita. Parcheggio gratuito di fronte alla struttura

Cons:

Ho provato il ristorante, non è granché

2026-07-24 • via Nuitee
T
Tobias • extended_group • no
8
2026-07-24 • via Nuitee
M
Mari • couple • br
8
estadia confortavel.
Pros:

cafe da manha e localização excelentes

Cons:

atendimento deixou a desejar.

2026-07-23 • via Nuitee
A
Anes • couple • ba
10
2026-07-23 • via Nuitee
C
Cristian • solo_traveller • it
7
Pros:

posizione con comodo parcheggio

2026-07-23 • via Nuitee