Starhotels Cristallo Palace

Hotels
•
Starhotels
8.3 (5618 reviews)
Via Betty Ambiveri 35 , Bergamo , it
+39 035 312031

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Variety in breakfast options
Upgraded rooms
Cons:
Need for room renovations
Beverage machine issues
Limited breakfast staff during peak times

Categories

Cleanliness
8.11
General sentiment is positive, but some reviews indicate areas for improvement, particularly in the rooms.
Service
8.88
Numerous reviews highlight the friendliness and helpfulness of the staff, especially in providing extra services.
Location
8.82
The hotel's proximity to the airport and city is consistently praised, making it convenient for travelers.
Room Quality
7.57
Mixed reviews suggest the rooms need updates and better maintenance, impacting overall quality.
Amenities
8.1
Some amenities are noted positively, but others such as beverage machines during breakfast have been criticized.
Value for Money
8.06
Opinions vary, with some feeling the price is justified while others suggest the quality should be higher for the cost.
Food and Beverage
8.31
Breakfast is generally well-received, but some reviews point out issues with equipment and service speed.
Overall Experience
8.58
Most guests have a favorable impression, enjoying their stay despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Luxurious Accommodations
Starhotels Cristallo Palace offers modern and comfortable rooms featuring the renowned Starbed, ensuring a restful stay. Guests can enjoy stunning views of Bergamo from some of the rooms, adding a touch of luxury to their experience.

Culinary Delights
Indulge in a culinary journey at L' Antica Perosa restaurant, serving a delightful mix of international and local dishes. After a day of exploring, unwind at the Perry Bar with a refreshing drink in a cozy atmosphere.

Versatile Event Spaces
With 7 state-of-the-art meeting rooms, Starhotels Cristallo Palace is the perfect venue for events of any scale, accommodating up to 450 guests. Whether for business meetings or special occasions, the hotel provides top-notch facilities for a successful gathering.

Ready to experience the perfect blend of comfort, gastronomy, and functionality? Book your stay at Starhotels Cristallo Palace now!

Important information:

All guests, including adults and children, are required to show a photo identification upon check-in.

During weekends the restaurant is closed and food is served expressly from the kitchen in the bar.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Location

Guest Reviews

8.3
Based on 5618 reviews
Cleanliness: 8.11
Service: 8.88
Location: 8.82
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.31
Overall Experience: 8.58
M
manuel • family_with_children • es
9
Para repetir, seguro!!
Pros:

El trato del personal en recepcion.. y del personal de limpieza. Reconocimiento a todos ellos

Cons:

Estar solo una noche

2026-08-08 • via Nuitee
P
Paulina • family_with_children • cl
9
all good and smooth
Pros:

good

Cons:

nothing

2026-08-08 • via Nuitee
N
Nicola • couple • it
10
2026-08-08 • via Nuitee
H
hélène • family_with_children • be
8
Hôtel confortable à côté de l’aéroport
Pros:

Personnel très sympa, hôtel bien situé à deux pas de l aéroport
Très bon petit déjeuné

Cons:

Équipement très vieillots mais propre

2026-08-08 • via Nuitee
D
Denis H • solo_traveller • fr
7
2026-08-08 • via Nuitee
R
Raluca • solo_traveller • ro
9
Pros:

Proximitatea fata de Aeroport

Cons:

Baia cu miros neplăcut!

2026-08-07 • via Nuitee
Y
Yann • solo_traveller • fr
8
2026-08-07 • via Nuitee
I
ILIYA • solo_traveller • bg
7
2026-08-07 • via Nuitee
D
Danielle • solo_traveller • gb
10
Perfect for short Bergamo stays!
Pros:

Loved the fast check in, small but perfectly formed hotel room, the incredible bed, the yummy breakfast and friendly staff

Cons:

Nothing!!

2026-08-06 • via Nuitee
E
Edita • couple • lt
9
2026-08-06 • via Nuitee
A
Antoniq • couple • bg
10
Pros:

all

Cons:

no

2026-08-06 • via Nuitee
B
branchu • couple • fr
10
je recommande ++
Pros:

chambre spacieuse, confortable et bien équipée
petit déjeuner parfait
parking sécurisé

2026-08-06 • via Nuitee
T
Thierry • family_with_children • fr
8
Je recommande cet hôtel au charme vintage calme et bien situé.
Pros:

Le Personnel était souriant, sympathique et bienveillant.
J’ai beaucoup aimé le petit déjeuner sous forme de buffet continental, le choix était très varié et les aliments de qualité. L’hôtel très bien situé son accès facile. Le parking souterrain nous a bien été indiqué par la personne à l’accueil.. tarifs de 15 € par nuit, en supplément pour la place de parking intérieure.

Cons:

Les chambres étaient assez petites pour trois personnes. La salle de bain avec une baignoire, il est vrai que nous trouvons qu’une douche de plain-pied et plus facile et plus commode à utiliser.

2026-08-06 • via Nuitee
F
francesco • couple • it
9
Ho passato un bel soggiorno
Pros:

La gentilezza e la professionalità della hol e degli operai che abbiamo chiamato x un guasto al condizionatore

Cons:

La vasca nel bagno che ormai non usa oiu nessuno perche scomoda e il costo della colazione che comunque non ho fatto perche ci costava 28 euro esagerato

2026-08-06 • via Nuitee
G
Grzegorz • extended_group • pl
9
Pros:

hotel komfortowy, przyjazny personel, hotel choć stosunkowo stary, całkiem przyjemny i urządzony jak trzeba. W pokoju było wszystko czego trzeba, w tym czysta pościel i ręczniki oraz kosmetyki, choć na bookingu napisane, że ręczniki jako dodatkowa usługa, a o kosmetykach nie było wspomniane. Hotel przyjemny i cenowo również bardzo dostępny

Cons:

otoczenie, bo sporo przybyszy spoza Europy, koczujących, ćpających i niezbyt przyjemne zapachy

2026-08-06 • via Nuitee
A
almohnad • couple • it
7
2026-08-06 • via Nuitee
M
Mikko • solo_traveller • fi
9
Pros:

Siisti ja aamupala oli todella hyvä

2026-08-06 • via Nuitee
K
Kostiantyn • family_with_children • ua
8
2026-08-05 • via Nuitee
B
Boschetti • solo_traveller • it
8
2026-08-05 • via Nuitee
J
Jarosław • couple • pl
8
2026-08-05 • via Nuitee