The Blackstone, Autograph Collection

Hotels
Autograph Collection
8.8 (427 reviews)
636 South Michigan Avenue , Chicago , us

Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful rooms
Cons:
Poor cleanliness
Limited food options

Categories

Cleanliness
8.3
The room was not clean upon arrival, which was surprising.
Service
9.8
The staff was amazing and provided excellent assistance, such as helping with luggage.
Location
9.8
Perfect location near parks and museums, providing great access to attractions.
Room Quality
9.3
The rooms were beautiful and well-preserved with modern amenities.
Amenities
7.8
Limited food options and lack of room service detracted from the experience.
Value for Money
8.8
Considering the overall experience, the value aligns with the quality expected.
Food and Beverage
7.3
Poor food options and service in the restaurant and coffee shop.
Overall Experience
9.3
Overall, a beautiful hotel with some drawbacks in cleanliness and food service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:18

Property Description

Historic Beaux-Arts Building and Stylish Rooms
Experience luxury in a historic French Beaux-Arts building at The Blackstone, Autograph Collection. Indulge in stylish rooms featuring 50-inch LCD TVs, marble bathrooms with premium amenities, and scenic views of the lake in selected rooms.

Gourmet Dining and Free Gym Access
Savor Catalan and Mediterranean dishes at Mercat a la Planxa, the on-site tapas restaurant. Stay active with complimentary access to the 24-hour gym, offering state-of-the-art equipment for your fitness needs.

Prime Location and Free WiFi
Conveniently located in the Chicago Loop, our hotel is a short walk from iconic landmarks like Grant Park, Millennium Park, and the Art Institute of Chicago. Enjoy free WiFi in public areas and explore nearby attractions like the Magnificent Mile and Museum Campus.

Book now to elevate your Chicago experience at The Blackstone, Autograph Collection.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 70 per day.

Location

Guest Reviews

8.8
Based on 427 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 7.3
Overall Experience: 9.3
M
Matthew couple gb
5
2026-07-25 via Nuitee
Y
Yumi couple us
7
Sparkling Clean, Comfortable, and Wonderfully Quiet Room That Allowed Us to Relax and Enjoy Our Stay
Pros:

The location is excellent for visiting the Art Institute, the Field Museum, and many other Chicago attractions. Our room was sparkling clean, comfortable, and wonderfully quiet, allowing us to relax and enjoy our stay. Although we didn't have a lake view, we could see the Sears Tower rising above the Chicago skyline from our window. Perhaps ours wasn't a room with a lake view, but it certainly wasn't a room without a view.

Cons:

Our only complaint was about the front desk service. When we checked in, we were not offered the complimentary bottled water. When I asked about breakfast, the staff member simply replied, "We don't have breakfast service," without mentioning the executive lounge or any other dining options.

In addition, the destination charge was never explained to us. We almost missed the $25 daily credit because we didn't realize it was available until we reviewed our receipt and asked about it. Fortunately, our friend knew how the destination charge worked, so we were able to use it for two tickets to the Chicago History Museum and a $12 credit for snacks and drinks at the café.

2026-07-24 via Nuitee
T
Terence solo_traveller us
10
2026-07-17 via Nuitee
B
Brooke couple us
10
2026-07-11 via Nuitee
S
shamaria couple us
10
Such a wonderful stay
Pros:

I loved everything about the stay. The valet guys was great and fast they helped with my bags. Front desk was professional and treated me so well. I will definitely be booking again. Everyone needs a raise.

2026-07-06 via Nuitee
N
Nery family_with_children us
9
Excelente atención al cliente
Pros:

El personal super amable en todo momento .

2026-07-06 via Nuitee
F
Freedom64821153485 Family
2
Stay at another hotel
Pros:

Terrible experience with the elite lounge, which has terrible food (nothing hot, mostly pre-packaged and bruised fruit) and limited hours (including weekends)

2026-06-17 via Tripadvisor
C
Carrie St. solo_traveller us
9
2026-06-16 via Nuitee
T
taishw Family Concord, Massachusetts
10
Exceptional service and accommodations
Pros:

My mother, sister, niece, and I experienced exceptional service and enjoyed the elegant and creative atmosphere. Shima greeted us at the front desk with warmth and helpful assistance. Everyone we encountered there was just as terrific at hotel is well located and the rooms lovely and comfortable. Highly recommend, and we will be back!

2026-06-14 via Tripadvisor
A
amos couple il
8
2026-06-10 via Nuitee
J
johnzB7514KN Family
10
Truly Exceptional Wedding Experience
Pros:

We had our wedding at the Blackstone and truly could not have asked for a better experience. From start to finish, Carly and the entire staff were incredible to work with throughout the whole process. Every detail was handled with professionalism, responsiveness, and genuine care, which made the planning experience so much less stressful.

On the wedding day itself, everything ran seamlessly. The staff went above and beyond to make sure both we and our guests felt taken care of, and the level of service exceeded our expectations. The venue itself is beautiful, elegant, and perfectly suited for a wedding celebration in Chicago.

2026-05-29 via Tripadvisor
H
Holly couple us
8
Great location, classy hotel
Pros:

We love the Blackstone. We usually book further ahead, but this time was last minute. But the staff at reception were very accommodating and found us a room with a view, but away from the loud music of Latin Fest (which we hadn't realized was happening that weekend).

Cons:

We paid for the Club Level in order to get breakfast but didn't realize it wasn't available on the weekend. No one at reception mentioned that. ("Hey, do you realize that you won't get any of the extras because it's the weekend?"

2026-05-29 via Nuitee
W
wheatonnitz Business Wheaton, DuPage County, Illinois
10
Customer Event
Pros:

The Blackstone is a beautiful hotel located in a great place with plenty to do nearby. The staff was very friendly and the facility was amazing. My room was very quiet and luxurious. We took advantage of the restaurant and enjoyed cocktails with customers. I would recommend this hotel to anyone visiting Chicago.

2026-05-01 via Tripadvisor
K
KatieNKeith solo_traveller us
10
Perfect stay! Beautiful hotel! Great location!
Pros:

It is a beautiful hotel! Perfect location. Loved our stay!

2026-04-22 via Nuitee
M
Madeline couple us
10
2026-04-13 via Nuitee
A
alicewB4441XM Business
10
Nice stay Would Rebook
Pros:

I love the history the hotel makes sure to emphasize and the updated vibe. They include quite a few amenities like a good sized gym, food onsite and are walkable to even more good experiences. I have to say the front of staff handled guests and their unruly children with grace and kindness. And house keeping was top notch where even though I turned down service, they offered assistance multiple times as I was leaving and entering. I would definitely book again.

2026-03-29 via Tripadvisor
S
suds2021 Couples
10
BEST EXPERIENCE EVER!
Pros:

This was the best hotel experience I've ever had!! Incredible staff, clean and comfortable room, great views. Shoutout to Lucy and Greg for making this stay extra special! I booked this hotel for my husbands birthday, and the team went above and beyond to make sure we had a great experience. Will 10000% be back!!

2026-03-24 via Tripadvisor
H
Hanna solo_traveller at
8
2026-03-22 via Nuitee
C
ChicagoJamesB Business Chicago, Illinois
10
Lake view King
Pros:

I stay with The Blackstone for business on a quarterly basis. Always a five star stay.

2026-03-14 via Tripadvisor
R
Richard couple us
9
Pleasant stay.
Pros:

Location and historic building.

2026-03-13 via Nuitee