The Blackstone, Autograph Collection

Hotels
•
Autograph Collection
8.8 (437 reviews)
636 South Michigan Avenue , Chicago , US

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful rooms
Cons:
Poor cleanliness
Limited food options

Categories

Cleanliness
8.3
The room was not clean upon arrival, which was surprising.
Service
9.8
The staff was amazing and provided excellent assistance, such as helping with luggage.
Location
9.8
Perfect location near parks and museums, providing great access to attractions.
Room Quality
9.3
The rooms were beautiful and well-preserved with modern amenities.
Amenities
7.8
Limited food options and lack of room service detracted from the experience.
Value for Money
8.8
Considering the overall experience, the value aligns with the quality expected.
Food and Beverage
7.3
Poor food options and service in the restaurant and coffee shop.
Overall Experience
9.3
Overall, a beautiful hotel with some drawbacks in cleanliness and food service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:18

Property Description

Historic Beaux-Arts Building and Stylish Rooms
Experience luxury in a historic French Beaux-Arts building at The Blackstone, Autograph Collection. Indulge in stylish rooms featuring 50-inch LCD TVs, marble bathrooms with premium amenities, and scenic views of the lake in selected rooms.

Gourmet Dining and Free Gym Access
Savor Catalan and Mediterranean dishes at Mercat a la Planxa, the on-site tapas restaurant. Stay active with complimentary access to the 24-hour gym, offering state-of-the-art equipment for your fitness needs.

Prime Location and Free WiFi
Conveniently located in the Chicago Loop, our hotel is a short walk from iconic landmarks like Grant Park, Millennium Park, and the Art Institute of Chicago. Enjoy free WiFi in public areas and explore nearby attractions like the Magnificent Mile and Museum Campus.

Book now to elevate your Chicago experience at The Blackstone, Autograph Collection.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.8
Based on 437 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 7.3
Overall Experience: 9.3
T
Theresa • couple • us
10
Gorgeous room, great place!
Pros:

The room was stunning- pricy but stunning ad perfect location for us. Can be a bit street noisy but overall - we will be back

Cons:

Sliding bathroom door was a bit "sticky" to move, only had very minimal towels/Toilet paper, wish the refrig was stocked so I could use bottled water for coffee pot

2026-09-15 • via Nuitee
J
Jean-David • couple • ch
10
Extra
Pros:

Emplacement parfait pour découvrir Chicago
Très calme
Chambre spacieuse et bien équipée
Literie très bonne
Personnel très gentil

2026-09-07 • via Nuitee
K
Kenia • solo_traveller • us
5
2026-09-02 • via Nuitee
C
Chandra • couple • us
8
2026-08-28 • via Nuitee
H
Hiroki • couple • jp
1
Economically terrible.
Pros:

雰囲気と部屋の大きさ。

Cons:

セキュリティデポジットの300ドルを返してくれない上、ブッキングドットこむを通じて返すと約束した600ドルも未だ返ってこない!

2026-08-25 • via Nuitee
K
Kahlil • solo_traveller • us
5
This place is for senior 60+ travelers only!
Pros:

The location is great. If you are 60+ you would love it. But the is historical and then there is outdated and old and unfortunately this was outdated and old. It does not feel like a luxury hotel. Next time I will stay somewhere else. It is the same pricing of much nicer and newer luxury hotels in the area.

Cons:

old in a not so great way. I love architecture and history but this place has been made much effort in updating in ways that still makes for a great experience. Severly outdated to the point the place felt dead.

2026-08-24 • via Nuitee
L
Longboard Jim • couple • us
8
Great location but don't expect modern conveniences.
Pros:

We had an upgraded room with an amazing view of the lake, museums and the park.

Cons:

The staff were ok but really indifferent and the facilities are older.

2026-08-24 • via Nuitee
K
kevinnS7468LU • Friends getaway • San Francisco, California
8
Decent stay
Pros:

This hotel has a very fancy lobby but on the weekends doesn’t provide breakfast to elite members; they provide 750 points in lieu of breakfast. They didn’t post that or my 1000 points welcome gift and I had to call Marriott customer service to get it posted. The room was decent, but nothing spectacular for the price. If you like staying in old hotels with history this is the place for you, but I can’t say it was that amazing for what you pay for. I must say though that their Spanish restaurant in the lobby had some impressive food that I used up my food and beverage credit for! They did honor my 4pm late checkout without issue.

2026-08-20 • via Tripadvisor
E
Edoardo • extended_group • it
8
Bella struttura storica
Pros:

Hotel antico ristrutturato. Hall molto bella, sebbene un po’ buia. La nostra camera vista lago era enorme e bella. Bel centro fitness.

Cons:

Tutto bello se piacciono le strutture storiche, ma nulla di eccezionale. Personale in generale gentile, ma non tutti. Caffè/bar nella struttura abbastanza di bassa qualità per gli standard US.

2026-08-15 • via Nuitee
H
HotRevs • Family • Leicester, Leicestershire, England
6
Thanks Sheema
Pros:

Decent hotel in a superb location. The hotel is based in a historic building. Room size was okay, bathroom and shower quite nice. Parking was expensive but understandable given the location. Sheema at reception was a star. Coffee shop not the best.

2026-07-26 • via Tripadvisor
M
Matthew • couple • gb
5
2026-07-25 • via Nuitee
Y
Yumi • couple • us
7
Sparkling Clean, Comfortable, and Wonderfully Quiet Room That Allowed Us to Relax and Enjoy Our Stay
Pros:

The location is excellent for visiting the Art Institute, the Field Museum, and many other Chicago attractions. Our room was sparkling clean, comfortable, and wonderfully quiet, allowing us to relax and enjoy our stay. Although we didn't have a lake view, we could see the Sears Tower rising above the Chicago skyline from our window. Perhaps ours wasn't a room with a lake view, but it certainly wasn't a room without a view.

Cons:

Our only complaint was about the front desk service. When we checked in, we were not offered the complimentary bottled water. When I asked about breakfast, the staff member simply replied, "We don't have breakfast service," without mentioning the executive lounge or any other dining options.

In addition, the destination charge was never explained to us. We almost missed the $25 daily credit because we didn't realize it was available until we reviewed our receipt and asked about it. Fortunately, our friend knew how the destination charge worked, so we were able to use it for two tickets to the Chicago History Museum and a $12 credit for snacks and drinks at the café.

2026-07-24 • via Nuitee
T
Terence • solo_traveller • us
10
2026-07-17 • via Nuitee
B
Brooke • couple • us
10
2026-07-11 • via Nuitee
S
shamaria • couple • us
10
Such a wonderful stay
Pros:

I loved everything about the stay. The valet guys was great and fast they helped with my bags. Front desk was professional and treated me so well. I will definitely be booking again. Everyone needs a raise.

2026-07-06 • via Nuitee
N
Nery • family_with_children • us
9
Excelente atención al cliente
Pros:

El personal super amable en todo momento .

2026-07-06 • via Nuitee
F
Freedom64821153485 • Family
2
Stay at another hotel
Pros:

Terrible experience with the elite lounge, which has terrible food (nothing hot, mostly pre-packaged and bruised fruit) and limited hours (including weekends)

2026-06-17 • via Tripadvisor
C
Carrie St. • solo_traveller • us
9
2026-06-16 • via Nuitee
T
taishw • Family • Concord, Massachusetts
10
Exceptional service and accommodations
Pros:

My mother, sister, niece, and I experienced exceptional service and enjoyed the elegant and creative atmosphere. Shima greeted us at the front desk with warmth and helpful assistance. Everyone we encountered there was just as terrific at hotel is well located and the rooms lovely and comfortable. Highly recommend, and we will be back!

2026-06-14 • via Tripadvisor
A
amos • couple • il
8
2026-06-10 • via Nuitee