Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Pleasant location
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.63
Some issues with cleanliness were mentioned, including lipstick on glasses and minor cleanliness in rooms.
Service
9.1
Staff were described as wonderful, friendly, and attentive, especially towards families.
Location
8.64
The setting was appreciated for its beauty and tranquility.
Room Quality
8.09
Rooms were comfortable and met expectations for a hotel of this rating.
Amenities
8.62
Good facilities including spa and pool were appreciated, although there were some complaints about specific amenities.
Value for Money
8.08
Generally a good value considering the amenities, though some felt more could be offered.
Food and Beverage
7.63
Mixed reviews on food quality, particularly breakfast; some items were deemed inedible.
Overall Experience
8.6
Overall, guests had a positive experience, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:42

Property Description

Experience History and Luxury
Step into the enchanting Blackwell Grange Hotel, a 17th Century mansion exuding charm and elegance. The Georgian façade sets the tone for a truly special stay, surrounded by the serene County Durham countryside.

Relaxation and Wellness
Unwind after a day of adventures in the leisure club with a heated pool, jacuzzi, gym, and rejuvenating spa treatments. Perfect for easing away the stresses of travel or business meetings.

Culinary Delights
Indulge in a gastronomic journey at Havelock's Restaurant, where our expert chefs craft exquisite dishes using the finest ingredients. Immerse yourself in a world of flavors and wines, ensuring a dining experience to remember.

Experience luxury, relaxation, and exquisite dining at Blackwell Grange Hotel - book your stay now for an unforgettable escape.

Important information:

The hotel may be hosting a function until 01:00 at the latest.

Please note that dine-in is available upon request and has to be confirmed by the property.

WEDDINGS -Property only ever host one bride per day, regardless of the party size, so we can ensure that they receive our full attention.

Guests are advised the same card that was used to make the booking will be required to take the payment.

From the 1st August 2022, we will no longer accept cash payments for bedroom bookings. Debit/Credit cards will still be accepted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Location

Guest Reviews

8.3
Based on 1490 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
B
Barry66 • extended_group • gb
8
Nice hotel and grounds near Croft Circuit - will be back
Pros:

room is clean and functional. nicely presented.

Cons:

Not knowing it was Prom night before we arrived!

2026-09-16 • via Nuitee
K
Kerry • family_with_children • gb
6
Convenient with a lovely restaurant
Pros:

Dinner in the restaurant was good as always.

Cons:

The noise!!! A wedding and a party just under our room with a 7 year old. It was extremely noisy and no one had a great sleep.

2026-09-15 • via Nuitee
R
Ruth • couple • au
7
Good
Pros:

Beautiful location and great food

Cons:

Beds were uncomfortable and clearly old. Matress toppers and more cushioning needed for the mattresses

2026-09-14 • via Nuitee
B
Bernadette • couple • gb
7
Fine
Pros:

Lovely building

Cons:

Residents bar shut very early

2026-09-14 • via Nuitee
M
Martin • couple • gb
8
Really nice staff in a lovely old building in very well kept grounds
Pros:

Lovely old building very nice inside

Cons:

The room needed a refresh

2026-09-13 • via Nuitee
M
Mark • family_with_children • gb
5
Im afraid we will not return
Pros:

Nice location

Cons:

Dinner was awful. Service slow. Food very poor. Waitress brought menus for pudding then disappeared and we eventually gave up.

2026-09-13 • via Nuitee
E
Emma • family_with_children • gb
10
Really great hotel and staff. Food was excellent
Pros:

We came for a wedding and all your staff were friendly, helpful and cheerful

Cons:

N/a

2026-09-13 • via Nuitee
W
William (Liam) Johnston • solo_traveller • gb
10
Pros:

Very nice venue. Lovely food. Comfortable room.

2026-09-12 • via Nuitee
N
Nicholas • couple • gb
9
2026-09-12 • via Nuitee
C
Cookie • solo_traveller • gb
8
May not return
Pros:

The room was pleasant and tastefully decorated.

Cons:

The bathroom was tiny and inadequate for us. Stand in bath shower was not good and the toilet cistern didn't refill efficiently.
A decent bathroom is important to us and this was far from it.
Also ..... the restaurant menu was poor. It was difficult to find fresh healthy food or smaller portions. The sizzlers were very oily, the lamb shanks too big, and there was no white fish - only oily sammon.

2026-09-10 • via Nuitee
S
Simone • family_with_children • gb
3
Not worth it, filthy and dated
Pros:

Nice setting, parking

Cons:

Filthy, dated, old, no USB sockets, TV smaller than my hand, various issues in room, carpet everywhere

2026-09-09 • via Nuitee
L
Lorna • solo_traveller • gb
8
Pleasant one night stay.
Pros:

Lovely place to stay, nice atmosphere, pleasant staff. Enjoyed the swimming pool.

Cons:

Litter on the Front lawn was the first impression on arrival. Whilst in the reception area there was music playing in the next room and it happened to be the uncensored version of a cee lo green song where the chorus is "f**k you"... highly inappropriate for a 4* hotel especially with my 5 yr old listening !!

2026-09-07 • via Nuitee
R
Ros • solo_traveller • gb
8
2026-09-07 • via Nuitee
D
dale • solo_traveller • gb
7
all good.
Pros:

the cruzcampo

Cons:

the wifi was not great

2026-09-07 • via Nuitee
E
Elizabeth • couple • gb
5
We enjoyed our stay but I don't think we will be returning. Breakfast was lovely.
Pros:

We stayed in The Carriage House in a superior king room & it was really nice, I couldn't fault the room.

Cons:

I emailed the hotel on 25th August, 5 days before we arrived to book at table in Havelocks for 8pm & never received a response. When we arrived the restaurant was fully booked so we had no other choice than to order room service from a very limited Sunday menu.

2026-09-04 • via Nuitee
C
Christine • family_with_children • gb
8
Pros:

Nice and old feel

2026-09-01 • via Nuitee
L
Lisa Jayne • family_with_children • gb
10
2026-09-01 • via Nuitee
C
Craig • family_with_children • gb
10
2026-08-31 • via Nuitee
B
Bruce • solo_traveller • gb
8
Great location set out on a grand scale. Will visit again just on a quieter day
Pros:

Great location set out on a grand scale. Not expensive & breakfast included in the price.

Cons:

Was very busy on the one night I was there & limited seating in the public areas & had to eat at the bar

2026-08-31 • via Nuitee
D
David • solo_traveller • gb
9
2026-08-31 • via Nuitee