Hotel Indigo - Stratford Upon Avon by IHG

Hotels
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Hotel Indigo
9.1 (3735 reviews)
4 Chapel Street , Stratford-upon-Avon , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Breakfast could improve
Heating system issues

Categories

Cleanliness
9.3
Guests consistently remarked about the cleanliness of their rooms and hotel areas.
Service
9.7
Staff were friendly and helpful, making guests feel welcome during their stay.
Location
9.5
The hotel is well-located, convenient to various attractions and necessities.
Room Quality
9
Rooms were spacious and well-equipped, though some guests noted minor discomforts.
Amenities
8.9
Amenities such as parking and room decor were appreciated, although some expected more.
Value for Money
8.8
Overall deemed fair for the quality and experience, despite some thoughts on pricing.
Food and Beverage
8.3
Breakfast quality received mixed feedback, with some items not meeting expectations.
Overall Experience
9.3
Typically viewed as a lovely stay with high likelihood of revisiting.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Central Location near Royal Shakespeare Theatre
Hotel Indigo - Stratford Upon Avon is just a short walk from the renowned Royal Shakespeare Theatre, offering a prime location for theater enthusiasts.

Modern Amenities and Services
Enjoy comfortable non-smoking rooms equipped with flat screen TVs, tea/coffee facilities, and complimentary WiFi. Indulge in 24-hour room service for added convenience during your stay.

The Woodsman Restaurant
Savor a culinary experience at The Woodsman restaurant, known for its sustainable and locally sourced menu, providing a taste of the region's flavors.

Experience the charm of Stratford-Upon-Avon with Hotel Indigo's exceptional offerings and book your stay today for a memorable visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 3735 reviews
Cleanliness: 9.3
Service: 9.7
Location: 9.5
Room Quality: 9
Amenities: 8.9
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
C
Christina • couple • gb
10
2026-06-13 • via Nuitee
A
Amy • couple • us
6
Great location and historic building, but terrible design/layout of new air conditioned rooms
Pros:

Location is great. Car park is a nice feature.

Cons:

Our room was in the newest addition to the hotel. Despite informing the property at the time of booking that my 85 year old mother could not do steps, we were put in a room not only with three steps down/up, but with a very cumbersome fire door at the top of the steps. It was honestly a nightmare trying to wrestle our bags to the room. Additionally, the room was small with far too much furniture- there was no place to open or unpack our bags, which was terribly awkward and disappointing. Also - room lighting left much to be desired as it was dark and hard to see.

2026-06-13 • via Nuitee
P
Paul • couple • gb
9
We had a great few days at the Indego hotel. We even managed to see "The Tempest"
Pros:

The location of the hotel was excellent. The room was quiet. We had a Tudor room in the old part of the hotel. This was very nice. My wife Did struggle with the stair because of a recent broken ankle. So in hindsight we would have been better in the modern part of the hotel that had lifts to all floors.

Cons:

The staff looked after us very well with help with our cases. The breakfast was excellent, the service was great with a good selection of food to choose from. The bar staff were also very good. A nice selection of bar snacks.

2026-06-11 • via Nuitee
S
Steven • solo_traveller • gb
9
Overall, very good and I am staying at the hotel again in August, so looking forward to that.
Pros:

Check in with Helen was really very lovely; professional and friendly. Also the young lady in the cafe was excellent -- again, very professional and friendly.

Cons:

Incredible noise in the dining room on Monday 8 June when work was being done. Quite disturbing.

2026-06-09 • via Nuitee
S
Samantha • family_with_children • gb
8
2026-06-09 • via Nuitee
P
Peter • solo_traveller • nl
9
Mooie plek.
Pros:

Midden in het centrum en toch grote eigen parkeerplaats. Prachtig oud pand, zeer sfeervol.
Mooie badkamer, goede douche.

Cons:

Kleine kamer, klein bed 160 cm.

2026-06-08 • via Nuitee
A
Alice • solo_traveller • gb
9
Very high quality hotel in the centre of Stratford. I would stay there again in a heartbeat!
Pros:

The location was superb and it was very helpful to park on site. The hotel was clean, friendly, welcoming, and comfortable! I loved the cafe and snug at the front which were buzzing after we got back from the theatre.

Cons:

My friends complained the AC was a bit loud but I had no issue with it at all (just flagging for those that are noise sensitive) and the car park was expensive in my view.

2026-06-08 • via Nuitee
P
patricia • couple • gb
9
A very comfortable stay
Pros:

Location is excellent for the theatre and central Stratford. Plenty of parking attached. The staff were all brilliant - exceptionally helpful and pleasant.

Cons:

Nothing

2026-06-07 • via Nuitee
P
Phil • couple • gb
10
Excellent hotel and perfect location
Pros:

Everything about this hotel was exceptional. It has a real character. The location is perfect for the theatre and all other attractions. The staff were friendly and helpful. The food at breakfast was very good and there was a lot of choice

Cons:

Nothing

2026-06-07 • via Nuitee
J
Joy • couple • gb
7
2026-06-07 • via Nuitee
A
Amy • couple • gb
10
2026-06-07 • via Nuitee
T
Tim • solo_traveller • gb
10
A very pleasurable stay in an exceptionaly well-run hotel.
Pros:

There are many decent, comfortable hotels, but this one stands out from the rest. The reception staff are always efficient and obliging; the rooms (in which everything works) are spotless and the cleaning staff are extremely kind; but today I shall single out the waiting and kitchen staff for special praise.
Breakfast this morning was particularly busy: on a Sunday, everyone wants the same slot. Keeping a full room organised, fed and happy must be a herculean task, but it went without a hitch. The waiting team were unfailingly courteous, prompt and thoughtful, the manager calm and approachable under stress, and my breakfast (made to my order, not grabbed from a buffet, thank goodness) was beautifully cooked and presented. My second pot of tea arived in an instant, despite the busy atmosphere. And instead of little factory-packed parcels of butter, it seemed that each pat had been individually cut and wrapped. As the lady next to me at the toaster said, can you think of any other hotel where you've experienced that?

Cons:

Not a single thing.

2026-06-07 • via Nuitee
S
Stephen • couple • gb
8
Convenient and part of Tudor Stratford. Loved the Shakespeare touches.
Pros:

Lovely bathroom great character and great value

Cons:

Nothing

2026-06-07 • via Nuitee
A
Anne • extended_group • gb
10
2026-06-07 • via Nuitee
C
Claire • family_with_children • gb
9
Lovely breakfast and a wonderful location for the theatre and convenient for the station.
Pros:

Lovely breakfast and a wonderful location for the theatre and convenient for the station. Spacious room with a view of the garden and the Guild church.

Cons:

Nothing - we were very pleased with our stay.

2026-06-07 • via Nuitee
P
Patricio • solo_traveller • gb
5
King room with a really Poor view
Cons:

King room with a really poor view

2026-06-07 • via Nuitee
M
Mark • couple • au
8
Great location, stunning decor, great restaurant.
Pros:

Great staff, lovely decor. Combination of historical building with modern rooms.

Cons:

Breakfast was below average. Coffee was awful.

2026-06-05 • via Nuitee
P
Pat • couple • gb
8
Characterful, quality hotel in middle of Stratford upon Avon.
Pros:

Characterful hotel with great facilities in the middle of town. Excellent restaurant.

Cons:

Taps in bathroom leaked, and shower tap came off in my hand. Pillows very hard for me. Shame the breakfast bread tasted like supermarket bread, unlike our bread at dinner which was absolutely delicious and home made.

2026-06-05 • via Nuitee
P
Patrick • couple • gb
9
A great hotel to base yourself at if theatre-going in Stratford upon Avon with exceptional surroundings and top class se
Pros:

Excellent restoration into a comfortable and characterful hotel. Public areas were stylish and well furnished. The garden area is a gem. The restaurant is excellent and currently probably the best in Stratford; Sunday lunch is particularly recommended. Staff service throughout is exceptional.

Cons:

Just one dislike; the unimaginative bread selection at breakfast. Given the rise of independent bakeries across Britain this is almost unforgivable in what is otherwise a splendid hotel.

2026-06-05 • via Nuitee
A
Alison • couple • gb
10
2026-06-04 • via Nuitee