Imperial Hotel Galway

Hotels
8.2 (6262 reviews)
Eyre Square , Galway , ie

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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Currency exchange
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.66
Multiple mentions of dirty rooms and cleanliness issues.
Service
9.13
Staff were described as lovely, helpful, and pleasant.
Location
9.67
Consistently praised as perfect and fantastic.
Room Quality
7.62
Complaints about comfort of beds and noise levels.
Amenities
8.65
Decent amenities, but lacked some basics like bottled water.
Value for Money
8.11
Mixed feedback regarding food quality and experiences.
Food and Beverage
7.16
Breakfast complaints noted, with inconsistent quality.
Overall Experience
8.63
Overall experience positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:28

Property Description

Central Location and Comfortable Stay
Located at Eyre Square, the Imperial Hotel in Galway offers a warm and comfortable stay in the city center. Close to Galway University NUIG and transportation hubs, it's the perfect base for exploring the city.

Convenient Parking and Nearby Amenities
Take advantage of off-site parking at a discounted rate in the nearby Hynes Yard Car Park. With Corrib Shopping Centre next door and a taxi rank outside, everything you need is within reach during your stay.

Relaxing Lounge and Outdoor Patio
Unwind in the informal residents lounge or enjoy the sunny days on the outdoor patio. With spacious rooms and modern decor, the Imperial Hotel ensures a relaxing and enjoyable experience for all guests.

Book your stay at the Imperial Hotel in Galway for a memorable and convenient experience.

Important information:

Public parking lot used my Imperial Hotel Galway is HYNES YARD CAR PARK, Merchants RoadGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GWY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 6262 reviews
Cleanliness: 6.66
Service: 9.13
Location: 9.67
Room Quality: 7.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
T
Tina • couple • ca
6
Pros:

It is in a great location. No parking on site have to unload and go to a park aid. All good. But our room was 121. Ask not to be on that side of the building because it’s a garbage load up so loud with trucks and dumping of bottles extra I know it’s a city but our first with traveling for a month. Extremely loud that side of the building 😊

2026-05-23 • via Nuitee
E
Evelyn • family_with_children • gb
9
Enjoyable
Pros:

Excellent choice of food for breakfast

Cons:

Great location very well situated

2026-05-23 • via Nuitee
J
Jun • extended_group • us
6
Great Location
Pros:

Great location. Good breakfast and very nice staff. Our triple room was quite large and clean. Bedding was comfy. Good value.

Cons:

It’s just the rooms are real bare bones and no frills. Needs updating.

2026-05-23 • via Nuitee
J
jean-marie • couple • fr
7
Hôtel correct pour une nuit seulement
Pros:

Situation centrale .
Literie de qualité
Discount au parking public à proximité
Gentillesse du personnel
Taille importante de la chambre

Cons:

Chambre sombre et impersonnelle.
La seule fenêtre est opaque et ne peut être ouverte que très partiellement.
Bruit très important des ventilations extérieures.
Très mauvaise insonorisation intérieure
Température trop élevée de la chambre inréglable .

2026-05-23 • via Nuitee
S
Stephane • couple • fr
7
Pros:

L’emplacement en centre ville
Les équipements

Cons:

Mal insonorisé
Ambiance salle petit déjeuner moyenne

2026-05-23 • via Nuitee
O
Olivier • couple • fr
9
2026-05-22 • via Nuitee
J
John • couple • gb
7
Great location in the centre of Galway. Easy access for the bars and restaurants in this vibrant City.
Pros:

Good location, easy check in. Helpful staff. Good discount for car park 5 mins walk away.

Cons:

Hotel is fine but is getting a bit worn looking. Everything is clean and OK just could do with a make over.

2026-05-22 • via Nuitee
H
Helen • extended_group • ca
10
Great!
Pros:

Location, friendly staff, clean rooms.

2026-05-22 • via Nuitee
V
VINCENT • extended_group • fr
9
Pros:

La bienveillance des employés, leur gentillesse

2026-05-21 • via Nuitee
M
Mortti • couple • fi
10
2026-05-21 • via Nuitee
G
Gerard • couple • us
10
2026-05-21 • via Nuitee
T
Tracy • extended_group • us
8
Great hotel
2026-05-21 • via Nuitee
J
Judit • solo_traveller • hu
9
2026-05-21 • via Nuitee
O
Oliver • couple • de
8
2026-05-20 • via Nuitee
R
Ray • solo_traveller • ie
10
2026-05-20 • via Nuitee
L
Lydia • couple • us
10
Comfortable and convenient
Pros:

I loved the size of the room and the bathrooms. For a city location it was spacious and comfortable. Very clean as well.

Cons:

I felt wasteful that the room had both a double and a single bed, but I didn't specify I'd be there with my spouse so I appreciate the options honestly.

2026-05-20 • via Nuitee
P
Pietilä • couple • fi
8
2026-05-20 • via Nuitee
J
Jason • couple • gb
9
2026-05-20 • via Nuitee
V
Verena • couple • ch
7
Pros:

Sehr gutes Essen und freundliches Personal

Cons:

Zimmer war gegen den Hinterhof! Dadurch Sehr lärmige Abluft

2026-05-20 • via Nuitee
K
Karen • couple • us
7
Good spot for a few days
Pros:

Location

Cons:

Musty smell in bathroom

2026-05-20 • via Nuitee