Imperial Hotel Galway

Hotels
8.2 (6401 reviews)
Eyre Square , Galway , ie

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.66
Multiple mentions of dirty rooms and cleanliness issues.
Service
9.13
Staff were described as lovely, helpful, and pleasant.
Location
9.67
Consistently praised as perfect and fantastic.
Room Quality
7.62
Complaints about comfort of beds and noise levels.
Amenities
8.65
Decent amenities, but lacked some basics like bottled water.
Value for Money
8.11
Mixed feedback regarding food quality and experiences.
Food and Beverage
7.16
Breakfast complaints noted, with inconsistent quality.
Overall Experience
8.63
Overall experience positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:28

Property Description

Central Location and Comfortable Stay
Located at Eyre Square, the Imperial Hotel in Galway offers a warm and comfortable stay in the city center. Close to Galway University NUIG and transportation hubs, it's the perfect base for exploring the city.

Convenient Parking and Nearby Amenities
Take advantage of off-site parking at a discounted rate in the nearby Hynes Yard Car Park. With Corrib Shopping Centre next door and a taxi rank outside, everything you need is within reach during your stay.

Relaxing Lounge and Outdoor Patio
Unwind in the informal residents lounge or enjoy the sunny days on the outdoor patio. With spacious rooms and modern decor, the Imperial Hotel ensures a relaxing and enjoyable experience for all guests.

Book your stay at the Imperial Hotel in Galway for a memorable and convenient experience.

Important information:

Public parking lot used my Imperial Hotel Galway is HYNES YARD CAR PARK, Merchants RoadGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GWY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 6401 reviews
Cleanliness: 6.66
Service: 9.13
Location: 9.67
Room Quality: 7.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
C
Collette solo_traveller ie
4
Overpriced
Pros:

It was underwhelming

Cons:

The cost the breakfast

2026-07-04 via Nuitee
D
Donald solo_traveller gb
9
Very enjoyable stay.
Pros:

Good sized room and very comfortable bed.

2026-07-04 via Nuitee
M
Michelina couple au
10
We enjoyed our time in Galway and the hotel was a part of the experience.
Pros:

Lovely hotel in a great location. Very helpful staff.

Cons:

Location of carpark. Can’t be helped though.

2026-07-02 via Nuitee
L
Leigh extended_group za
7
Great stay and great location!
Pros:

Great location!

2026-07-02 via Nuitee
J
Jack couple gb
9
Well positioned location in the centre of the city.
Pros:

Everything about the property was clean and well presented. The staff were friendly and very helpful.

Cons:

The different extensions to the building meant that there were different levels on the walk to our room at the back of the hotel. But that was a small thing in relation to the overall pleasant experience.

2026-07-01 via Nuitee
P
PABLO solo_traveller cl
9
Pros:

Pieza amplia , camas cómodas , toallas suaves

Cons:

Iluminación del dormitorio y baño muy baja intensidad

2026-07-01 via Nuitee
Y
Yi-Ning solo_traveller tw
8
2026-07-01 via Nuitee
D
Delaney solo_traveller ie
10
Pros:

The room wAs great

2026-06-29 via Nuitee
R
Rafferty solo_traveller no
7
2026-06-29 via Nuitee
T
tero solo_traveller fi
9
Pros:

Excellent location. Spacious room.

2026-06-28 via Nuitee
A
Andrew extended_group ca
8
Overall, good.
Pros:

Location. Check in and out staff.

Cons:

Once off the elevator the perfume smell daily was awful. The hallways and carpet need updating.

2026-06-28 via Nuitee
R
Rosemarie extended_group us
8
2026-06-28 via Nuitee
M
mckenna couple ca
10
2026-06-28 via Nuitee
G
Geraldine solo_traveller ie
10
Great hotel and location
Pros:

Staff were amazing, from front desk to bar to the amazing girls on breakfast duty

2026-06-27 via Nuitee
J
Jenny couple gb
7
Location and room good, but parking is far away and extra €12, and room almost half the price last minute
Pros:

Spacious room, good temperature, central location

Cons:

I booked months in advance and this ended up costing me £80 more than if I had booked the same day. Stressful experience loading luggage into our car outside where lorry driver was reversing too close and didn’t think we should use the bay. The car parking is an additional charge and 5 mins walk away which is not practical with luggage. Breakfast not included even though we paid so much money for the room. Very disappointing

2026-06-27 via Nuitee
B
Barbara solo_traveller us
10
A delightful first-time visit!
Pros:

Perfect location, outstanding reception staff, delicious breakfast, clean, comfortable room.

Cons:

Nothing. It was just right.

2026-06-27 via Nuitee
O
O shea solo_traveller ie
9
2026-06-26 via Nuitee
P
Pat solo_traveller ie
7
Pros:

Very central

2026-06-26 via Nuitee
R
Rose solo_traveller gb
10
2026-06-26 via Nuitee
J
Judith solo_traveller us
9
2026-06-26 via Nuitee