Imperial Hotel Galway

Hotels
8.2 (6351 reviews)
Eyre Square , Galway , ie

Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Currency exchange
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.66
Multiple mentions of dirty rooms and cleanliness issues.
Service
9.13
Staff were described as lovely, helpful, and pleasant.
Location
9.67
Consistently praised as perfect and fantastic.
Room Quality
7.62
Complaints about comfort of beds and noise levels.
Amenities
8.65
Decent amenities, but lacked some basics like bottled water.
Value for Money
8.11
Mixed feedback regarding food quality and experiences.
Food and Beverage
7.16
Breakfast complaints noted, with inconsistent quality.
Overall Experience
8.63
Overall experience positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:28

Property Description

Central Location and Comfortable Stay
Located at Eyre Square, the Imperial Hotel in Galway offers a warm and comfortable stay in the city center. Close to Galway University NUIG and transportation hubs, it's the perfect base for exploring the city.

Convenient Parking and Nearby Amenities
Take advantage of off-site parking at a discounted rate in the nearby Hynes Yard Car Park. With Corrib Shopping Centre next door and a taxi rank outside, everything you need is within reach during your stay.

Relaxing Lounge and Outdoor Patio
Unwind in the informal residents lounge or enjoy the sunny days on the outdoor patio. With spacious rooms and modern decor, the Imperial Hotel ensures a relaxing and enjoyable experience for all guests.

Book your stay at the Imperial Hotel in Galway for a memorable and convenient experience.

Important information:

Public parking lot used my Imperial Hotel Galway is HYNES YARD CAR PARK, Merchants RoadGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GWY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 6351 reviews
Cleanliness: 6.66
Service: 9.13
Location: 9.67
Room Quality: 7.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
S
Sinead solo_traveller ie
1
Pros:

Nothing

Cons:

The staff are not very friendly and very abrupt it was over priced

2026-06-06 via Nuitee
H
Helen solo_traveller gb
10
Excellent location
Pros:

Location
Safe
Clean
Friendly helpful staff

Cons:

Having to ring a bell to get in at night

2026-06-06 via Nuitee
S
Steve Peers solo_traveller au
8
Pros:

Great location, friendly staff

Cons:

Night access by buzzer!
Bathroom and room lighting very dim!!

2026-06-05 via Nuitee
A
Anna couple ie
10
2026-06-05 via Nuitee
C
Celimarie family_with_children pr
10
2026-06-04 via Nuitee
C
Celimarie couple pr
10
2026-06-04 via Nuitee
R
ROBERTO extended_group it
9
Perfetto
Pros:

Staff, posizione e comfort della camera

2026-06-04 via Nuitee
C
Catherine solo_traveller nz
8
Pros:

Location, parking

Cons:

Nothing

2026-06-04 via Nuitee
O
Oz-Amanda Couples Glasgow, Scotland
8
Central & Convenient
Pros:

Very centrally located with friendly staff. There is no onsite parking, but a discount is offered at a local car park 3 blocks away. The hotel is older and a little dated, but the rooms are spacious and comfortable enough though showing a bit of wear and tear. Bathroom was also spacious. Breakfast was very busy and was half self serve and half service. The choice and quality were average but acceptable.

2026-06-03 via Tripadvisor
C
Carlos family_with_children pr
10
2026-06-03 via Nuitee
S
Sabine solo_traveller ch
9
Hôtel bien situé où tout est réuni pour passer un agréable séjour
Pros:

Bon rapport qualité prix, très bien situé, personnel sympathique, très grande chambre triple

Cons:

On ne peut pas laisser les valises après le Check out

2026-06-03 via Nuitee
T
Teresa couple es
9
Pros:

Ubicació cèntrica

2026-06-03 via Nuitee
L
Lenora extended_group br
7
2026-06-02 via Nuitee
G
Gerard solo_traveller ie
6
2026-06-02 via Nuitee
C
Craig solo_traveller de
9
Pros:

Fantastic hotel. Can recommend it highly

2026-06-02 via Nuitee
O
O Reilly solo_traveller ie
10
2026-06-01 via Nuitee
S
Sergio solo_traveller it
8
2026-06-01 via Nuitee
J
jean yves family_with_children fr
6
Pros:

Très bon emplacement, propreté, accueil chaleureux grande chambre et lits confortables

Cons:

Salle de bain sans rangements , poser les affaires part terre , pas de pression et difficulté a régler l'eau chaude et eau froide.
Les barmans n'étaient pas sympa contrairement a l'accueil.
Une nuit beaucoup de bruit de 00h a 2h par des occupants d'autres chambres.

2026-05-31 via Nuitee
A
Amy extended_group us
3
Wouldn’t recommend
Pros:

Staff was friendly. Great location

Cons:

Our room smelled very moldy. It was also very tired and a bit rundown.

2026-05-31 via Nuitee
S
Sandra solo_traveller ie
7
2026-05-31 via Nuitee