Hostal Doña Carlota Hotel

Hotels
8.9 (42 reviews)
305 Presidente Venustiano Carranza , Cuatrociénegas de Carranza , mx

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
Sun terrace
See all facilities

Review Highlights

Pros:
Excellent location
Charming house decor
Friendly staff
Cons:
Issues with water heater
Missing basic amenities
No restaurant on-site

Categories

Cleanliness
8.29
Issues were raised about basic amenities being missing, impacting cleanliness perception.
Service
9.76
Staff offered assistance during water heater issue, indicating good service.
Location
9.8
Guests appreciated the proximity to the city center and main restaurants.
Room Quality
8.75
Charming house style noted, but missing basic items affected overall quality.
Amenities
7.78
Lack of basic amenities like soap dish, glasses, and a restaurant were highlighted.
Value for Money
9.24
Good price noted, but amenities situation may affect perceived value.
Food and Beverage
8.29
Continental breakfast service was mentioned but not provided.
Overall Experience
9.26
Overall experience impacted by location and service, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:39

Property Description

Garden Oasis: Nestled in Cuatrociénegas de Carranza, Hostal Doña Carlota Hotel offers a serene garden and a charming terrace for guests to unwind and relax.

Comfortable Accommodations: The hotel's rooms are thoughtfully equipped with a desk and a flat-screen TV, ensuring a comfortable stay for all guests. Each room also boasts a private bathroom with a refreshing shower and complimentary toiletries.

Family-Friendly Atmosphere: With the convenience of family rooms, Hostal Doña Carlota Hotel welcomes guests of all ages to enjoy a memorable stay in Cuatrociénegas de Carranza.

Secure your stay at Hostal Doña Carlota Hotel now and indulge in a tranquil retreat with top-notch amenities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 150 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 42 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.8
Room Quality: 8.75
Amenities: 7.78
Value for Money: 9.24
Food and Beverage: 8.29
Overall Experience: 9.26
C
Camarero ocampo extended_group mx
9
Buena...cuatrocienegas es un verdadero paraíso los lugares visitados
Pros:

No había servicio de desayunos..tampoco personal..pero con llave entrada y salida de la habitación fue genial.

Cons:

Renivar el tapete del cuarto que nos tocó..peligroso pues. Estaba ya muy raido

2026-06-25 via Nuitee
G
Gonzalez couple mx
9
Nos gustó mucho la habitación rústica
Pros:

No hubo desayuno, nos gustó mucho el lugar.

Cons:

No aplica

2026-06-13 via Nuitee
G
Greta Laura couple mx
9
Muy cómodo
Pros:

Muy limpio , cómodo y céntrico

Cons:

Muy bien

2026-04-13 via Nuitee
Z
Zulema family_with_children mx
10
Tranquila, Segura y muy buena Ubicación.
Pros:

Su ubicación excelente muy céntrico y cerca de la plaza principal de los restaurantes del lugar, la estancia super tranquila descansamos muy a gusto y seguros, además la decoración muy bonita y acogedora.

Cons:

No hubo detalles que no me gustaran.

2026-04-06 via Nuitee
C
Claudia Verónica solo_traveller mx
10
2026-03-19 via Nuitee
A
Angélica Daniela family_with_children mx
10
Pros:

Habitacion super grande el baño tambien, todo muy acogedor

Cons:

Todo perfecto!

2026-01-30 via Nuitee
F
Federico couple mx
9
2026-01-15 via Nuitee
T
trousselle strozzi couple mx
7
2025-12-22 via Nuitee
E
Efrén couple us
7
Close to the center and charming but needs some improvements
Pros:

Close to the city center and where the main restaurants are. It is an old charming house and it is decorated with that style and we liked that.

Cons:

The cable TV did not work when we arrived and was fixed the next day but the hotel run out of fuel for the water heater and we did not have hot water from our second night and the last day. The staff offered another room for bathing. There was no glasses or water on the room and no soap dish on the bathroom sink. We think those items are basic in a guest room. There was no restaurant on the hotel and you have to park on the street and sometimes the street was full of cars so your have to park farther away.

2025-10-23 via Nuitee
Z
Zertuche family_with_children mx
9
Pros:

Muy buena ubicación, el precio excelente, el personal fue muy amable en todo momento contaba con wifi y el lugar era muy bonito.

2025-10-15 via Nuitee
C
Cesar couple mx
8
Pros:

Lo mejor fue la ubicacion, muy centrico.

Cons:

Podria mejorar el mantenimiento a las tuberias del baño.

2025-10-13 via Nuitee
B
Betty
10
Servicio no disponible
Pros:

Todo muy bien, lo único es que te manejan con desayuno continental y pues ese servicio no lo ofrecen ellos

2025-08-01 via Nuitee
L
Luis Cesar
10
Pros:

Excelente

2025-07-20 via Nuitee
M
Moncho friends
10
Pros:

El sistema de atención es interesante

2025-07-16 via Nuitee
I
Indira
6
Agradable, accesible
Pros:

Buscábamos un lugar donde descansar, después de todo un día de paseo y este cumplió con las expectativas. Habitación está climatizada y pudimos dormir sin pasar frío. Tiene áreas de oportunidad, no tiene ventilación,y la humedad se concentra mucho en el baño y huele la habitación, el techo tiene algunas telarañas. Las camas estaban limpias, pero en la habitación si había algo de polvo. Necesitan actualizar fotos, porque si está muy cambiado a cómo se ve en la página.

2025-02-04 via Nuitee
S
Sheila family with young children us
10
Charming place with great staff!
Pros:

I actually wasn’t able to get there in time to sleep there but I did need to store my luggage there. The staff was incredibly kind to let me store my luggage past my reservation time. The rooms are clean and beautiful. The pictures don’t do this charming space justice. It’s central to the plaza and wineries.

2024-12-24 via Nuitee
K
Karina group us
10
Exceptional
2024-10-14 via Nuitee
S
Sofia
10
Pros:

Muy bonito y limpio el lugar.
Excelente opcion!
Claro que volveria en mi siguiente viaje.
Esta muy comodo y limdo el lugar.
Y muy buen servicio

2024-02-06 via Nuitee
R
Ricardo family
10
Pros:

Habitaciones bien acondicionadas

2024-01-11 via Nuitee
J
Johana family with young children de
9
Nice rustical room with good location
Pros:

Very nice and rustical house. We loved it! A walking distance to the main square.

Cons:

The heating function of my air conditioner was not working in room 4. However we had enough blankets so was ok.

2023-12-18 via Nuitee