Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness concerns
High prices for some services

Categories

Cleanliness
7.69
Concerns about cleanliness and dated furniture were raised in multiple reviews.
Service
9.16
Many reviews appreciated the friendly and helpful staff.
Location
9.2
Numerous guests highlighted the excellent location of the hotel.
Room Quality
7.65
Feedback indicated issues with room conditions, such as noise and outdated facilities.
Amenities
8.18
Some amenities were lacking like air conditioning and complimentary items.
Value for Money
7.64
Guests felt some aspects were overpriced given the quality of services and amenities.
Food and Beverage
8.19
Breakfast quality was praised, though some guests mentioned high costs.
Overall Experience
8.66
Reflects a generally positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:14

Property Description

Luxurious Accommodation in The Hague City Centre

Sophisticated Accommodation: Novotel Den Haag City Centre offers tasteful rooms in the Haagse Passage shopping arcade. Enjoy 24-hour room service for a comfortable stay.

City-Centric Elegance: Situated opposite the Binnenhof, this 4-star hotel boasts city views and modern amenities like WiFi. Indulge in international cuisine at Gallery61 and unwind at the cozy bar.

Convenient Facilities: Benefit from private parking, meeting rooms, and complimentary access to fitness facilities. With museums and shopping nearby, it's the perfect spot for a leisurely getaway.

Book your stay now at Novotel Den Haag City Centre for a luxurious experience in the heart of The Hague.

Important information:

Please note that limited private parking is possible on site and is subject to availability. The maximum height to access the parking place is 5.7 feet.

Nearby, there are private parking options, subject to availability.

The property does not accept cash as a method of payment (card only).

Please note that guests are required to present the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that breakfast is available free of charge for up to 2 children aged 16 or younger. They will be staying on a sofa bed, which will be used as an extra bed.

Please note that the hotel does not have any ground-floor rooms available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.3
Based on 3628 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
M
Maryam • family_with_children • qa
10
2026-08-08 • via Nuitee
T
Tassadit • extended_group • fr
5
Bon séjour dans l’ensemble franchement pas de frigo c’est un réel problème
Pros:

L’emplacement surtout

Cons:

Pas de réfrigérateur alors que j’en ai besoin pour mes médicaments et eau fraîche
Le garage trop petit et pas ascenseur du garage à l’accueil aucune aide pour monter les valises

2026-08-08 • via Nuitee
G
Gianluca • solo_traveller • nl
8
2026-08-08 • via Nuitee
B
Bang • couple • be
8
2026-08-07 • via Nuitee
R
Ronnie • family_with_children • nl
8
2026-08-07 • via Nuitee
S
Stephan • solo_traveller • dk
9
Pros:

Fantastisk beliggenhed

Cons:

Toilet og bad var i separate rum, men der var ingen håndvask ved toilettet

2026-08-05 • via Nuitee
S
Sasha • solo_traveller • nl
6
Good, except for the pillows
Pros:

Pretty much everything is good for the price. Check in is easy, breakfast is good, the play corner is a nice touch. Good location.

Cons:

The pillows are extremely uncomfortable. The worst pillars I've ever used. Kept me from sleeping at night. I told the front desk and asked for new pillows and they brought me one single, slightly less bad pillow. I wouldn't stay here again just because of the pillows.

2026-08-05 • via Nuitee
D
Domen • family_with_children • si
8
Dobra lokacija, opis hotela in storitev bi mora lbiti bolj natančen
Pros:

Dobra lokacija, v samem centru Haaga. Dobre povezave tudi z javnim prevozom.

Cons:

Čistoča bi lahko bila na višjem nivoju, pod posteljo so bile stare nogavice enega od prejšnjih gostov.
Dostop do parkirišča je z večjim avtomobilom pravi podvig. Iz ozke ulice zavoziš v dvigalo, ki te spusti nadstropje nižje.
Na informacijah nisem nikjer zasledil omejitve o višini in dolžini avta, ki so navedeni na vratih parkinga, kar je zelo zavajujoče.

2026-08-04 • via Nuitee
M
Michel • couple • nl
8
2026-08-03 • via Nuitee
L
Liudmyla • family_with_children • ch
9
2026-08-03 • via Nuitee
K
Katja • solo_traveller • de
7
Pros:

Ein schönes altes Gebäude mit seinem eigenen Charme 15 Gehminuten vom Bahnhof. Die Zimmer sind nett eingerichtet und die Klimaanlage war bei 38 Grad draußen unser Highlight. Es gibt reichlich Restaurants in der Nähe und wer gerne läuft kommt von hier entspannt ins Zentrum und zu zahlreichen Sehenswürdigkeiten. Das Frühstück war ausreichend.

Cons:

Leider gab es nicht, wie in der Beschreibung angekündigt, eine Gemeinschaftsküche. Wir hatten auf einen Kühlschrank gebaut. Der vom Hotel war aber voll und konnte nicht genutzt werden. Zumindest könnten wir unsere Kühlpacks in den Frost packen. Die Kaffeemaschine auf dem Zimmer war leider total verkalkt.

2026-08-03 • via Nuitee
I
Ina • family_with_children • nl
7
Was voor een nacht goed
Pros:

De centrale ligging

Cons:

Krappe kamer voor 3 personen en dat de elektra aan een kant van het bed het niet deed

2026-08-03 • via Nuitee
B
birgit • solo_traveller • de
4
2026-08-02 • via Nuitee
R
Radjan • couple • bq
7
2026-07-25 • via Nuitee
S
Saskia • couple • us
7
Pros:

Great location, very nice staff, and the air conditioning was awesome!

Cons:

There was a very wet spot on the carpet when we arrived, and it was a bit dusty.

2026-07-25 • via Nuitee
A
Ana Maria • solo_traveller • pt
9
Pros:

A localização era muito boa.

2026-07-25 • via Nuitee
R
Radjan • extended_group • bq
7
2026-07-25 • via Nuitee
D
Donders • extended_group • nl
4
2026-07-25 • via Nuitee
N
Nadine • family_with_children • de
7
Zentral mit Abstriche
Pros:

Die Unterkunft liegt sehr zentral, direkt an einer historischen Einkaufspassage. Die Zimmer sind sauber. Das Personal freundlich und das Frühstück ist lecker.

Cons:

Das Hotel ist etwas in die Jahre gekommen. Die Zimmer sind ziemlich klein. Kein Kühlschrank auf dem Zimmer.

2026-07-25 • via Nuitee
M
Mohammed • solo_traveller • de
6
2026-07-24 • via Nuitee