Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness concerns
High prices for some services

Categories

Cleanliness
7.69
Concerns about cleanliness and dated furniture were raised in multiple reviews.
Service
9.16
Many reviews appreciated the friendly and helpful staff.
Location
9.2
Numerous guests highlighted the excellent location of the hotel.
Room Quality
7.65
Feedback indicated issues with room conditions, such as noise and outdated facilities.
Amenities
8.18
Some amenities were lacking like air conditioning and complimentary items.
Value for Money
7.64
Guests felt some aspects were overpriced given the quality of services and amenities.
Food and Beverage
8.19
Breakfast quality was praised, though some guests mentioned high costs.
Overall Experience
8.66
Reflects a generally positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:14

Property Description

Luxurious Accommodation in The Hague City Centre

Sophisticated Accommodation: Novotel Den Haag City Centre offers tasteful rooms in the Haagse Passage shopping arcade. Enjoy 24-hour room service for a comfortable stay.

City-Centric Elegance: Situated opposite the Binnenhof, this 4-star hotel boasts city views and modern amenities like WiFi. Indulge in international cuisine at Gallery61 and unwind at the cozy bar.

Convenient Facilities: Benefit from private parking, meeting rooms, and complimentary access to fitness facilities. With museums and shopping nearby, it's the perfect spot for a leisurely getaway.

Book your stay now at Novotel Den Haag City Centre for a luxurious experience in the heart of The Hague.

Important information:

Please note that limited private parking is possible on site and is subject to availability. The maximum height to access the parking place is 5.7 feet.

Nearby, there are private parking options, subject to availability.

The property does not accept cash as a method of payment (card only).

Please note that guests are required to present the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that breakfast is available free of charge for up to 2 children aged 16 or younger. They will be staying on a sofa bed, which will be used as an extra bed.

Please note that the hotel does not have any ground-floor rooms available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.3
Based on 3665 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
R
Rianne • family_with_children • nl
9
2026-10-24 • via Nuitee
C
Candy • couple • nl
6
Great Location, updates necessary
Pros:

Location was great. staff were very friendly and accommodating.

Cons:

room are a bit old, carpet could use a good cleaning or replacement. we found some long hair in our bed. bed Is not very comfortable, a bit on the hard side. We ordered a standard room, but this room did not have a fridge/tea and coffee facilities, so we updated to a room with fridge/tea and coffee. In my opinion this should be a standard for any hotel.

2026-10-24 • via Nuitee
J
Jacoba • family_with_children • es
9
2026-10-23 • via Nuitee
L
Lady La Strada • family_with_children • nl
8
Goed hotel op geweldige centrale locatie
Pros:

Prachtige locatie in hartje Den Haag. Prettige ruime kamers en alles netjes. Sfeervolle lobby beneden.

Cons:

Prijzig ontbijt van circa 26,- Dan zijn er in de omgeving voldoende alternatieven.

2026-10-23 • via Nuitee
M
Maidlin • family_with_children • de
7
Cons:

Unser Zimmerfenster lag direkt gegenüber der Klimaanlage/ Lüftung auf dem Dach. Alle 30 min ging die an und es war so laut,das man kein Fenster öffnen konnte.

2026-10-23 • via Nuitee
A
Anam • solo_traveller • om
10
Great experience
Pros:

Clean and nice and in the center

Cons:

I liked everything

2026-10-22 • via Nuitee
D
davidtjhin • family_with_children • id
10
Pros:

location, cleanliness, friendly staff, amenities

2026-10-22 • via Nuitee
C
Ciprian • couple • xk
10
2026-10-22 • via Nuitee
M
Michiel • family_with_children • nl
9
2026-10-20 • via Nuitee
J
Jacolien • family_with_children • nl
8
2026-10-19 • via Nuitee
P
Powergal • family_with_children • ca
9
Pros:

Love the location

Cons:

All was great

2026-10-18 • via Nuitee
S
Stephan • family_with_children • ch
9
Pros:

Sehr gut

2026-10-17 • via Nuitee
R
Rudy • family_with_children • nl
9
2026-10-16 • via Nuitee
H
HEIDI • family_with_children • be
8
Het hotel ligt perfect (centraa)l voor een bezoek aan Den Haag. Correcte prijs-kwaliteitsverhouding.
Pros:

Mooie kamers, lekker ontbijt met veel keuze
Zeer vriendelijk personeel

2026-10-16 • via Nuitee
S
simone • family_with_children • nl
10
Pros:

Position is greart, and room was large and cleaned

Cons:

No major issues, the room was strangly organized with the bathroom separated from the WC

2026-10-16 • via Nuitee
A
andrea • solo_traveller • it
6
Pros:

Posizione e colazione 10

Cons:

Camera fredda (ho dovuto chiedere un termosifone elettrico, wc separato dal bagno, doccia attappata . La condotta interna del sistema clima è molto rumorosa per condensa, disturba il sonno e annulla i benefici di una insonorizzazione esterna perfetta

2026-10-15 • via Nuitee
S
Scotti1000 • couple • gb
9
A lovely city centre hotel.
Pros:

Great central location. Parking at the hotel was available but limited in quantity. Room was great and breakfast was as you would expect in a good hotel. Food and beer in the bar/restauarant area was great!

2026-10-15 • via Nuitee
M
Marianne • family_with_children • nl
9
Pros:

Top locatie, goed ontbijt, vriendelijk personeel

2026-10-13 • via Nuitee
B
Berberoğlu • couple • tr
4
Bir daha kesinlikle bu oteli tercih etmem.
Pros:

Lokasyon

Cons:

4 yıldız hak etmiyor. İşletim sistemi sorunlu, personel eğitimsiz , odalarında birçok eksik var.

2026-10-10 • via Nuitee
N
Nezih Can • couple • at
10
2026-10-10 • via Nuitee