Days Inn & Suites by Wyndham Sunnyvale

Hotels
Days Inn
6.8 (452 reviews)
504 Ross Drive , Sunnyvale , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Easy check in and check out
Friendly staff
Affordable pricing
Good breakfast
Clean rooms
Cons:
Housekeeping issues
Noise disturbances
Lack of maintenance
Inconsistent service in dining area
Unkempt exterior

Categories

Cleanliness
5.94
Mixed reviews on cleanliness with reports of unkempt outside areas and maintenance issues.
Service
7.41
Friendly front desk staff and dining area staff were mostly courteous.
Location
7.95
Good location, easily accessible to freeways and city, making it a convenient choice.
Room Quality
6.9
Generally clean rooms described positively, but some issues with amenities.
Amenities
6.43
Amenities like the swimming pool were appreciated but showed signs of neglect.
Value for Money
6.89
Affordable pricing for the location, though some concerns about quality.
Food and Beverage
6.44
Breakfast was good but with limited choices; some complaints about service.
Overall Experience
6.41
A mixed overall experience with some positive aspects but notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:49

Property Description

Convenient Location in Silicon Valley
Days Inn & Suites by Wyndham Sunnyvale is centrally located, offering free WiFi and an outdoor pool for guests to unwind.

Comfortable Rooms and Amenities
Each air-conditioned room features a flat-screen cable TV, a private bathroom with complimentary toiletries, and a hairdryer for your convenience.

Fitness Center and Guest Facilities
Stay active at the on-site fitness center or take advantage of the guest laundry facilities. With free parking available, your stay at Days Inn & Suites by Wyndham Sunnyvale is hassle-free.

Book your stay now at Days Inn & Suites by Wyndham Sunnyvale for a relaxing and convenient experience in Silicon Valley!

Important information:

Guests need to provide a credit card upon check-in for damage deposits, incidentals or any extras they purchase during their stay.

Subject to availability early check in can be request starting at 13:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.8
Based on 452 reviews
Cleanliness: 5.94
Service: 7.41
Location: 7.95
Room Quality: 6.9
Amenities: 6.43
Value for Money: 6.89
Food and Beverage: 6.44
Overall Experience: 6.41
A
Abdullah couple us
1
It was a very bad experience for me.
Pros:

The beds smelled and everything was very old, the shampoo bottles were open, and they asked for a deposit 10 days ago and it still hasn't been credited to my account. The price was excessively high and everything was very old.

2026-07-25 via Nuitee
J
Jeanne joi Lampley solo_traveller us
10
Cons:

No military discount

2026-07-25 via Nuitee
T
Tammy solo_traveller us
6
2026-07-18 via Nuitee
A
Angelique couple us
1
It was so horrible that place should get shut down
Pros:

Well the front desk was rude and short and there toilet over flood and the air conditioner was leaking water and there was roaches

Cons:

It was real dirty stunk and workers there came knocking on the door and wanted to do construction on the closet while we’re in there I said NO

2026-07-16 via Nuitee
D
Drahomir couple cz
6
Splní účel zastávky na jednu noc. Lze využít.
Pros:

Snídaně!, parkování přede dveřmi.

Cons:

Péče o pokoj (nefungující lampičky atd.), péče o čistotu (na Days inn podprůměrná), personál bez osobního přístupu a vstřícnosti, poměr cena/kvalita neodpovídá, pro jednu noc dostačující.

2026-07-10 via Nuitee
V
Victoria couple us
10
Pros:

The laundry room!

2026-07-09 via Nuitee
J
James couple us
10
2026-07-07 via Nuitee
V
Victoria couple us
8
Pros:

The property was very quiet and close to murphy ave! The front desk is always friendly and nice!

Cons:

One of the maids was rude.. even when we had a late check and was charged for it she kept demanding it was at 11am and they dont do late check outs..

2026-06-30 via Nuitee
C
Carrie solo_traveller us
6
First time in Sunnyvale
Cons:

The door was hard to open as it seemed to be broken. The door let light/sound in all around the frame of the door. It didn't seem secure at all very loose when latched shut (you could shake it back and forth had alot if play - but it didn't open when it was pulled back/forth that was a plus) I did notify the front desk of this. We put pillows down in front of the door to keep some of the light/sound out and to keep the room cool as the air was running. The toilet paper was cheap. The towels were scratchy like they didn't have enough softner or maybe too much bleach/detergent. The pillows were horrible way too soft (im glad we brought our own). From our bathroom you can hear the traffic). The staff was very helpful and nice. The outside area was clean, the room was clean as well. The breakfast consisted of waffles, hard boiled eggs, bread, yogurt, donuts, apple juice, coffee (not good also no creamer). I may come back if I got a different room where the door was more secure. The price and location was right. It had a pool that was very clean. HOPEFULLY THEY FIX THE DOOR ON ROOM 217.

2026-06-28 via Nuitee
R
Rigo couple us
8
2026-06-23 via Nuitee
R
Rocio solo_traveller mx
6
Pros:

Es una estancia con buen espacio de estacionamiento

Cons:

La limpieza la tienes que solicitar según una chica que trabaja ahí, a lo cuál se me hizo raro porque al siguiente día que llegue todo estaba OK, pero al tercer día ya no hicieron la limpieza hasta que lo fui a solicitar. También de que el desayuno que incluye, solo es huevo y café. Eso si esta complicado ya que como turista no hay lugares muy cerca para comprar algo diferente en cuestión de desayuno.

2026-06-13 via Nuitee
J
Judy couple us
3
Worst part of the trip.
Pros:

Bed comfortable

Cons:

Bad neighborhood
Roach in room
Outlets poor
Parking bad
Breakfast incomplete

2026-06-02 via Nuitee
C
Christine family_with_children us
10
Pros:

The room was huge

2026-05-31 via Nuitee
R
Renata extended_group us
6
Clean and comfortable stay with excellent housekeeping, but the front desk experience felt inconsist
Pros:

What I liked most was the cleanliness of the room and bathroom. Everything was very clean and well maintained, and housekeeping did an excellent job. The bed was comfortable, and the suite itself felt organized and pleasant during my stay.

I also appreciated that my belongings were respected by housekeeping. Even though I had asked not to have the room cleaned because my personal items were spread around, they carefully made the bed and cleaned the bathroom without disturbing my things.

Check-out was quick and easy, and I also appreciated that my luggage was stored safely after check-out until I returned later in the day.

Cons:

What I didn’t like was the inconsistency at the front desk. The check-in process felt disorganized because the receptionist assisting me seemed unfamiliar with basic procedures and had to repeatedly ask another staff member for help. I also received almost no information about the hotel during check-in, such as Wi-Fi details, breakfast information, amenities, or check-out policies unless I specifically asked.

Another issue was that housekeeping entered and cleaned my suite even after I placed the “Do Not Disturb / No Cleaning” sign on the door and personally requested no service. Although nothing was disturbed and the cleaning itself was excellent, my request should still have been respected.

2026-05-26 via Nuitee
L
Lord Ian family_with_children us
7
2026-05-22 via Nuitee
K
Kennen solo_traveller us
10
Peaceful, comfortable, and clean.
Pros:

Room was very clean, spacious, and comfortable.

Cons:

It looks like some renovations are taking place. There appears to be various colors of paint spots on the outside walkways. The outdoor rubber mats in front of the entry doors are worn out and should be replaced. There was also a gap between the bottom of the door and the thresh hold plate. I rolled up one of my own towels to block this gap.

2026-05-22 via Nuitee
M
Malhotra solo_traveller us
1
2026-05-01 via Nuitee
T
Tammy solo_traveller us
7
2026-04-24 via Nuitee
P
parvin family_with_children us
7
It was decent,
Pros:

It was clean inside but outside wasn’t clean

Cons:

No elevator

2026-03-31 via Nuitee
M
magaly family_with_children us
1
Stay at your own risk
Pros:

Nothing

Cons:

Dingy and old sheets and towels. Room phone didn't work, under construction, constant noise. Roaches in microwave, broken outlets.. no cribs available. Clerk didn't understand English. Too pricey for all the negatives. Bathroom window missing screen and would not lock. Toilet leaked.

2026-03-21 via Nuitee