Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Small rooms
Noise issues

Categories

Cleanliness
6.25
The hotel had a care home vibe and looked tatty in places.
Service
9.25
The staff were very helpful and attentive, especially during events.
Location
8.25
General location was acceptable, but issues regarding noise were noted.
Room Quality
6.75
The smallest rooms ever with some complaints on coldness.
Amenities
8.25
Facilities at the spa were lovely, enhancing the stay.
Value for Money
7.75
Prices were fair for some amenities, though not for room quality.
Food and Beverage
9.25
The food was amazing; the Christmas dinner received high praise.
Overall Experience
8.25
Overall good experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:23

Property Description

Modern Bedrooms and Free Leisure Facilities
Mercure Manchester Norton Grange Hotel & Spa, only 8 miles from Manchester, offers spacious rooms with bath and shower. Enjoy complimentary leisure facilities including an 18-metre pool, outdoor hydrotherapy pool, thermal suite, and technogym.

Diverse Dining Options
Indulge in Grange Restaurant's formal dining experience with scenic views or opt for Pickwick Bistro's casual ambiance serving light meals and snacks.

Relaxing Beauty Treatments
Unwind in one of the 6 beauty treatment rooms available on-site. Perfect for a pampering session during your stay.

Experience comfort and luxury at Mercure Manchester Norton Grange Hotel & Spa. Book now for a delightful getaway.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

The restaurant is sometimes used for private functions at weekends. This may result in limited dining facilities in the Bistro area. Should you wish to dine at the hotel, please contact the hotel in advance to check the availability and to avoid disappointment.

Please note that the credit card used to book must be presented on arrival. All guests staying must be present at check-in. Guests wishing to pay by cash must provide a valid photo identification at check-in.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Location

Guest Reviews

8
Based on 2574 reviews
Cleanliness: 6.25
Service: 9.25
Location: 8.25
Room Quality: 6.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 9.25
Overall Experience: 8.25
M
Montagu • couple • gb
10
Relaxing and rather special
Pros:

Staff great. Leisure Suite exceptional

Cons:

The faux flames which sometimes herald some celebrations or events

2026-09-19 • via Nuitee
T
Tim • couple • gb
7
Did the job
Pros:

The room and the bed

Cons:

On arrival at my room there was a half eaten birthday cake outside the door, not a big problem but when I returned back to the hotel after an evening out the cake was still there 4-5 hours later

2026-09-18 • via Nuitee
M
Mar • solo_traveller • es
8
Cons:

No bottled water in the room.

2026-09-18 • via Nuitee
D
Denise • couple • au
9
2026-09-17 • via Nuitee
T
Tracie • solo_traveller • gb
7
Good hotel
Pros:

Nice large room. Clean. Nice coffee machine.

Cons:

Shower head holder didnt work so had to physically hold the shower head, not easy to wash hair .Breakfast food was good variety but Luke warm at best. Some of the staff have very poor english. So makes asking for infomation difficult

2026-09-16 • via Nuitee
S
Sean • couple • gb
8
2026-09-14 • via Nuitee
S
Sandie • solo_traveller • gb
9
Pros:

Friendliness of staff both in the hotel and in the spa

Cons:

The steam room was not working, a note did eventually appear on the door but from locals this has been a few weeks. Also cleanliness in spa area could be better, some black mould patches noticeably more since our last visit in April. Cobwebs on ceilings in bedroom. Sausages and bacon very over cooked, hard. Bed wasn't as comfy as normal

2026-09-13 • via Nuitee
O
Ogden • couple • gb
10
2026-09-13 • via Nuitee
S
Sarah • extended_group • gb
10
2026-09-12 • via Nuitee
E
Emma • solo_traveller • gb
8
Pros:

Good sized room and great gym and spa facilities

Cons:

Not enough plugs in room

2026-09-10 • via Nuitee
C
Chris • solo_traveller • gb
7
Served its purpose
Pros:

Good facilities and well located

Cons:

The room was a bit bland and could have done with fridge

Breakfast could have been hotter

2026-09-09 • via Nuitee
E
Eram • solo_traveller • gb
8
2026-09-08 • via Nuitee
E
Elisabete • solo_traveller • gb
5
Nao irei voltar nao vale o dinheiro
Pros:

O percurso spa é ótimo

Cons:

Empregados nada sorridentes, comer muito razoavel e caro as batatas estavam super.rijas impossível nao partir um dente.
A carne pedimos meio passada estava crua
O hotel tem decoração muito antiga e sem graça os.elevedores.fazem barulho parecem.saidos do filme wrong turn.

Ainda por.cima havia 1 casamento e passámos o jantar.todo com.os convives a entrar pelo restaurante dentro bêbados e a fazer barrulho. Super desagradável
O ginasio e spa fecha cedo demais eram.8pm e ja nn se podia ir nem.á piscina nem ao ginásio paguei 193 libras para uma experiência desgostosa

2026-09-07 • via Nuitee
J
Julie • solo_traveller • gb
10
2026-09-06 • via Nuitee
R
Roxanne • couple • gb
9
Cosy, welcoming, rooms smelt lovely and very clean
Pros:

All the staff very friendly and welcoming, food menu is brilliant for vegetarians and vegans

Cons:

Pool ceiling could do with a refurb, water pressure in bathroom wasn’t the best in our 3rd floor room

2026-09-06 • via Nuitee
M
michelle • solo_traveller • gb
8
2026-09-03 • via Nuitee
M
Majida • couple • gb
6
Pros:

Spa facilities were really good although it can get really busy. Good location to escape the city.

Cons:

In a standard room, there is no mini fridge. Air con doesn’t cool the room. Would’ve been nice to have a smart tv so we could watch Netflix. Tv only had basic channels. Cleaners did not clean our room they just made the bed and changed the towels. Some of the spa facilities were not working or starting up which was a shame on our last day.

2026-09-01 • via Nuitee
R
Ruby • couple • gb
1
Awful, it stinks so bad, it’s not clean.
Pros:

Nothing

Cons:

As you can see from the photos the room wasn’t hoovered beforehand and there was tobacco on the floor. There was then Corona crate wrappers on the floor which is disgusting. We paid £175 for a single night, so for this quality it was disappointing. There was no bath, like guaranteed in the booking. Left over red wrapper on the floor. A spider in the only light the room had. No working heating, staff left windows wide open when there was a storm on the weekend so it was freezing. It stunk. The bathroom wasn’t even cleaned properly. It was nothing like the pictures guaranteed as your room.

2026-08-31 • via Nuitee
A
Alan Douglas • family_with_children • gb
1
2026-08-31 • via Nuitee
H
HARSIMRAN • couple • gb
9
2026-08-31 • via Nuitee