Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Small rooms
Noise issues

Categories

Cleanliness
6.25
The hotel had a care home vibe and looked tatty in places.
Service
9.25
The staff were very helpful and attentive, especially during events.
Location
8.25
General location was acceptable, but issues regarding noise were noted.
Room Quality
6.75
The smallest rooms ever with some complaints on coldness.
Amenities
8.25
Facilities at the spa were lovely, enhancing the stay.
Value for Money
7.75
Prices were fair for some amenities, though not for room quality.
Food and Beverage
9.25
The food was amazing; the Christmas dinner received high praise.
Overall Experience
8.25
Overall good experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:23

Property Description

Modern Bedrooms and Free Leisure Facilities
Mercure Manchester Norton Grange Hotel & Spa, only 8 miles from Manchester, offers spacious rooms with bath and shower. Enjoy complimentary leisure facilities including an 18-metre pool, outdoor hydrotherapy pool, thermal suite, and technogym.

Diverse Dining Options
Indulge in Grange Restaurant's formal dining experience with scenic views or opt for Pickwick Bistro's casual ambiance serving light meals and snacks.

Relaxing Beauty Treatments
Unwind in one of the 6 beauty treatment rooms available on-site. Perfect for a pampering session during your stay.

Experience comfort and luxury at Mercure Manchester Norton Grange Hotel & Spa. Book now for a delightful getaway.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

The restaurant is sometimes used for private functions at weekends. This may result in limited dining facilities in the Bistro area. Should you wish to dine at the hotel, please contact the hotel in advance to check the availability and to avoid disappointment.

Please note that the credit card used to book must be presented on arrival. All guests staying must be present at check-in. Guests wishing to pay by cash must provide a valid photo identification at check-in.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for £30 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2409 reviews
Cleanliness: 6.25
Service: 9.25
Location: 8.25
Room Quality: 6.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 9.25
Overall Experience: 8.25
R
Rebecca solo_traveller gb
9
Pros:

Our twin room was really big. The thermal pool was amazing. It was so great having the pool and spa included in our room price.

2026-06-06 via Nuitee
S
Sophiya solo_traveller gb
10
Pros:

The beds were so comfy. The breakfast was lovely and jad a great variety. Staff were so helpful. The spa was amazing.

Cons:

Nothing

2026-06-05 via Nuitee
N
NERSEN solo_traveller gb
9
2026-06-05 via Nuitee
M
Mica couple gb
10
2026-06-04 via Nuitee
B
Borana couple al
10
2026-06-04 via Nuitee
M
Maliki couple gb
10
2026-06-03 via Nuitee
A
April solo_traveller gb
10
Pros:

Beautiful clean and modern

2026-06-02 via Nuitee
U
Umran couple gb
9
2026-06-02 via Nuitee
S
Swelihle Jahile solo_traveller gb
10
N/A
Pros:

N/A

Cons:

N/A

2026-06-01 via Nuitee
I
Ian couple gb
4
Uncomfortable and disappointing
Cons:

Old, tired, bathroom not clean. ( yellow grouting around bathroom), bed v uncomfortable, air conditioning worked but not strong enough or in wrong place to cool room properly

2026-05-31 via Nuitee
Y
Yasmin couple gb
8
2026-05-31 via Nuitee
S
Sarah couple gb
8
We will return on the promise no builders
Pros:

Lovely clean nice size rooms and bathroom comfortable beds

Cons:

Builders drilling at 7.15 in the morning I did not want to be woken by drilling at that time

2026-05-30 via Nuitee
W
William couple im
10
Clean and comfortable with excellent staff
Pros:

Clean tidy and comfortable

Cons:

All ok

2026-05-30 via Nuitee
E
Elaine couple gb
10
Lovely stay - can't wait to come back!
Pros:

Location was perfect, peaceful & beautiful...
The room was a great size & bed/pillows were comfortable, but bed was small for us & with the size of the room - a bigger bed would have really been appreciated.
The staff at reception were so friendly & helpfull & the spa facilities were a lovely added bonus to just a hotel stay...
Can't wait to come back 🤗

Cons:

Small bed (even though it was comfortable)

2026-05-30 via Nuitee
A
Anthony couple gb
9
2026-05-28 via Nuitee
I
Ian couple gb
9
A relaxing stay at the Norton Grange
Pros:

Fantastic breakfast

Cons:

All good thanks

2026-05-28 via Nuitee
S
Stephanie solo_traveller gb
9
Pros:

Spa & food

Cons:

Only half a toilet roll to last our stay

2026-05-27 via Nuitee
P
Pauline solo_traveller gb
9
2026-05-26 via Nuitee
H
helen solo_traveller gb
7
Convenient location
Pros:

all staff very friendly and location was good for where we needed to be
Good choice of breakfast ,lovely big car park

Cons:

Unable to use plug in the bathroom sink ,staff released it when I told them, but it wasn't actually repaired.
Didn't like that i couldn't use the pool untill check in !
I ordered 2 evening meals but they were fetched out 15 min apart

2026-05-25 via Nuitee
F
Fiona couple gb
10
Comfortable great gym/spa great value for money
Pros:

Great spa facilities
Brand new gym which was really well equipped bed so comfy
Outside courtyard area country setting

Cons:

Probably not a great location if you want to go out in Manchester but great location for Middleton Arena

2026-05-25 via Nuitee