Old Swan Hotel

Hotels
8 (5921 reviews)
Swan Road , Harrogate , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Room quality issues
Cleanliness concerns
Overpriced amenities

Categories

Cleanliness
6.96
Several reviews mentioned cleanliness positively, but some rooms had issues indicating a lack of thorough cleaning.
Service
8.93
Staff were consistently described as friendly and helpful across multiple reviews.
Location
8.97
Location was highlighted positively, being convenient and close to town.
Room Quality
6.92
Mixed sentiments; some rooms had significant issues, affecting overall perception of quality.
Amenities
7.95
Amenities received a mixed response with some lacking, such as in-room facilities, but overall sufficient.
Value for Money
7.91
Generally viewed as reasonable pricing, though some items were noted as overpriced.
Food and Beverage
8.46
Food received positive remarks, particularly regarding breakfast quality.
Overall Experience
7.93
The overall experience was shaped by some negatives but balanced out by positive aspects, leading to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:58

Property Description

Historic Charm and Modern Comforts
Surrounded by picturesque lawns and gardens, The Old Swan was once the famous retreat of Agatha Christie. Originally an 18th-century coaching inn, this historic property seamlessly blends its rich heritage with modern amenities.

Elegant Rooms and Dining Options
The hotel offers modern rooms with en suite facilities, tea/coffee-making amenities, and scenic garden views. Indulge in a culinary journey at the Swan Lounge and Bar or the Wedgewood and Library restaurants, known for their locally sourced delicacies.

Central Location with Famous Neighbors
Located a short stroll from Harrogate town centre, The Old Swan is within walking distance of iconic spots like Betty’s Tearoom. With its proximity to Harrogate Railway Station, convenience meets luxury at this historic gem.

Book now to experience a blend of history and luxury at The Old Swan.

Important information:

Please note that extra beds/cribs can only be accommodated in the Executive Rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

8
Based on 5921 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
V
Victor couple gb
6
Ok but marred by poor WiFi and initial room very unpleasant.
Pros:

Good location

Cons:

Unusable WiFi. Room was dingy and looked out on a wall. Was moved to a better room when I objected.

2026-08-08 via Nuitee
N
Nicholas solo_traveller gb
7
2026-08-08 via Nuitee
M
Michael couple gb
8
2026-08-08 via Nuitee
C
Carolyn couple gb
7
2026-08-07 via Nuitee
J
Jane couple gb
1
Won’t stay again breakfast was not nice at all
Pros:

Nothing

Cons:

Building work going on near our room

2026-08-07 via Nuitee
C
colin couple gb
1
Would not stay there again
Pros:

Breakfast on the booking form 12.50 Hotel charged 14.95 .Poor quality food Breakfast

Cons:

Breakfast could have been better quality nothing hardly left at 9.15 am would not stay there again

2026-08-07 via Nuitee
T
Thomas Carr solo_traveller gb
10
Lovely historic hotel.
Pros:

Lovely large room with everything you need plus more. Good quality furniture and well stocked beverage tray with a good choice of tea and coffee. Decent biscuits! Room was spacious and spotless with a comfortable large bed. Excellent choice at buffet breakfast with quality yoghurt, fruit, croissants and hot food. Very pleasant staff. Easy parking. Great location only mins from Harrogate centre.

Cons:

Everything fine.

2026-08-07 via Nuitee
E
Elissa solo_traveller gb
9
Pros:

No fuss change of room when the one I was allocated smelt of drains

Cons:

Being offered a smelly room

2026-08-06 via Nuitee
N
Nikki-Dee couple gb
9
2026-08-06 via Nuitee
H
Helen couple gb
10
Thoroughly enjoyed our stay and will return.
Pros:

Interesting and very comfortable.

Cons:

No problems

2026-08-06 via Nuitee
Y
Yvonne solo_traveller gb
8
2026-08-06 via Nuitee
E
Elizabeth couple gb
8
2026-08-06 via Nuitee
M
Markus family_with_children de
7
2026-08-06 via Nuitee
N
Norbert family_with_children de
8
Great location for a visit to Harrogate
Pros:

Great location for visit to Harrogate. Traditional hotel atmosphere, the rooms are not super modern but clean and still comfortable and the location is just great: town centre and impressive Valley Gardens just around the corner.

Cons:

You can barely open the windows

2026-08-05 via Nuitee
J
Jennifer solo_traveller gb
8
2026-08-05 via Nuitee
L
Lynda couple gb
9
Excellent traditional hotel close to centre of Harrogate.
Pros:

Excellent hotel for exploring Harrogate. Friendly staff, especially when we had an issue with our room and were upgraded.

Cons:

All good

2026-08-05 via Nuitee
P
Patricia couple gb
7
We love coming to the old swan as it’s full of character and history and good value for money.
Pros:

The location is the loveliest setting away from the busy roads but small walk to town. The breakfast was great as always with lots of choice. Perhaps maybe a better choice of teas as you only had English Breakfast when we stayed. Lovely atmosphere and staff all very attentive and friendly. We came during a busy period with lots of coach tours but we still found it to be a nice quiet hotel. Love that’s it’s steeped in history! Love the Agatha story. We have stayed twice now and come to Harrogate every August and will definitely book again! We love the facade of the hotel and the gardens are well kept. Evening drinks were nice and we enjoyed the blue library room. I think the hotel as a lovely feel with lots to offer. We really enjoyed our stay!
Thank you

Cons:

We really liked everything! We will perhaps book to enjoy afternoon tea next time or evening meal!
The bed was a little soft but otherwise clean and linens good!

2026-08-05 via Nuitee
R
ROBERT solo_traveller gb
7
Pros:

Ample parking,spacious grounds and common areas,great location

Cons:

rooms tired and dated

2026-08-05 via Nuitee
P
Pauline solo_traveller gb
8
Comfortable and pleasant
Pros:

The room was clean and comfortable, the staff were polite and friendly, and the food was good.

Cons:

My room was a bit noisy, and the WiFi was a bit slow

2026-08-04 via Nuitee
O
Onyekpe couple gb
7
Past luxury equipped for the modern day
Pros:

Preserved historic nature

Cons:

Nothing

2026-08-04 via Nuitee