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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Fruits
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Pet bowls
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Fitness/spa locker rooms
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Pet basket
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience the elegance of the 4-star Principal York, with modern rooms equipped with all the amenities you need for a comfortable stay. From flat-screen Smart TVs to rain showers, we have thought of everything to make your stay unforgettable.
Gourmet Dining
Indulge in a culinary journey at The Refectory Kitchen and Terrace, where fresh and seasonal dishes are served with a local twist. Don't miss out on the traditional afternoon tea in the charming Garden Room, and start your day right with a full English buffet breakfast.
Convenient Location
Located next to York Train Station, our hotel offers easy access to transportation for your adventures in York and beyond. Explore the historic city center, visit York Shambles, or enjoy a day at York Racecourse - all just minutes away from our doorstep.
Book your stay at the Principal York now for a truly memorable experience.
The breakfast price is for pre-booked breakfasts only. Guests will be charged extra for breakfasts that are not pre-booked.
When booking for 9 rooms or more, different policies and additional supplements will apply. Guest will be required to sign an additional form.
Please note that the credit / debit card used at the time of the booking needs to be presented upon check-in.
A deposit may be required at the property.
Location
Guest Reviews
El hotel es precioso, tiene muy buena ubicación, la comida riquísima, la atemción de todos es excepcional y so te todo James del salón garden... nos hizo disfrutar de la cena... es de esos hoteles de los que no te quieres ir ...
Que les falta tener cargadores de usb modernos. Para tipo grande y tipo c. Nos dió trabajo recargar equipos ....
The staff were absolutely delightful, the reception and lounge area was gorgeous. Our accessible room was okay. The breakfast was plentiful, especially as I'm a fussy eater.
The cupboard door, in the room, to access the coffee making facilities was broken. The iron had black all over it meaning to use it you had to iron over a towel.
Access to room, size of room and layout.
Staff were very nice,pleasant and helpful.
I think glass drinking vessels in bathrooms are dangerous. Where the kettle was situated was not appropriate.
Toilet area lacked a toilet brush. The entrance area from the door ( wood ) needed to be washed for a lot of foot fall.
Restaurant was fairly basic for choice.
The building is stunning, iconic. Ceilings, decor, general public and lounge areas are exceptional. The staff were very helpful. Locality and access to the train station - plus an easy walk into York. They offer large umbrellas to hire, £2 for 48hrs.
There is a 13m pool, a sauna and a steam room which add to the experience.
Water was provided in the fridge.
I also really liked the gents toilets, old fashioned British, classic.
The breakfast was nice; the buffet location and selection were ideal for setting up for the day wandering around York.
The view from our (second) room in the Sidings looked over the front of the hotel and side of the railway station which was pretty cool. (We were move to the 3rd floor, car park side).
The first room we were allocated (in the Sidings, ground floor, facing the road and Royal Mail depot) was horrendous - almost unfit to offer as a room - especially at the price we paid. The bed was very small, the room was very small and dark. The bathroom needs updating.
The bathroom in our second room also needs updating; bath over flow was broken, shower screen seal mouldy, skirting and floor dusty.
The carpet in the hallway, to walk from the main hotel past the Convention Centre really did smell very bad.
More cereal choices for breakfast would have been a bonus.
Everything was so perfect. The room, the staff, the location, the atmosphere, and the surroundings were far beyond my expectation. The price was so reasonable.
The location is like next to the central train station, and it's super convenient. The building's so gorgeous and stunning. It's surrounding with tress, and they also have lots of parking space. Building facade looks old and historic, but the Interior design was new and modern.
I went there before the check-in time, and they let me check in but they would like me to collect the key at 15.00 as typical. So I need to leave the bag there, surprisingly, when I got back to collect the bag, they just told me that they put it in the room already. It was so nice and impressive.
The room was so spacious, with everything you need for a hotel; towels, shampoo, lotion, tea, coffee, kettle, water, glasses, bathrobes, hangers, hairdryer, iron, fridge, and off course bed and pillows.
The staff was super nice, and helpful. Allow me to repack the bags many times after checked out. I was so appreciated.
Nice atmosphere and has character
All good
The location was great
Over the top smell of bleach in the room.
The roadworks which went on all night meant we did not get much sleep because of the noise. We unfortunately were on the roadside.
Right next to the York train station, The Milner is an elegant and comfortable hotel walking distance from the city centre. An in house restaurant, lovely lounge areas and friendly staff. Room was roomy, nice view and large bathroom.
Great location and facilities. We stayed a really busy time during graduation and had a quite last minute booking. I had one of the smaller rooms in the new wing - I had stayed before and had had a better room. But the stay was lovely - the bars/restaurants facilities and location cant be beaten.
Our room had a slight damp smell when we checked in at first but the staff sorted it out straight away and it was gone once air com had been looked at.
Hotel location was brillant
The food let the hotel down in peacheys bar and grill for evening meal and breakfast
Great size room. Great location.
Breakfast. Buffet style. Vegan sausages in with the bacon 🫣 Coffee was weak and the staff seemed inexperienced. Stuff finished on the buffet such as yogurt and took 10 minutes to bring more. Parking costs on top of hotel charges.
Amazing staff who could not do enough for you...I'm a wheelchair user and hotels can be a challenge, I was made to feel like a VIP instead of an inconvenience.... highly recommend
If I have to pick a fault, the evening meal in the restaurant was not as good as we were expecting.
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