Jumeirah Capri Palace

Hotels
Jumeirah
9.2 (262 reviews)
Via Capodimonte,14 , Anacapri , it

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and welcoming atmosphere
Great restaurant options
Exceptional location
Cons:
Noisy rooms
Inconsistent service quality

Categories

Cleanliness
9.53
Service and cleanliness were consistently praised across multiple reviews, reflecting high standards.
Service
9
The service was complimented for being sweet and trying its best, but indicated a need for improvement.
Location
10
The hotel's location received multiple positive mentions as incredible and welcoming.
Room Quality
8.04
Some reviews indicated noisy rooms, which detracted from the overall experience.
Amenities
9.49
Amenities were largely referred to as wonderful, especially the restaurants.
Value for Money
8.52
There are mentions of high prices, affecting perceived value.
Food and Beverage
9.48
Food quality received positive feedback with excellent restaurants being highlighted.
Overall Experience
9.53
The overall consensus is positive, with some issues noted but a strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 14:38

Property Description

Luxurious Accommodations
Experience elegance and modernity in our air-conditioned rooms with stunning views of either the hills or the sea. Enjoy the comfort of soft bathrobes, slippers, and top-notch amenities for a relaxing stay.

Culinary Delights
Indulge in a gastronomic journey at our various restaurants, including the Michelin-starred L'Olivo serving Mediterranean cuisine. Savor seafood delicacies at the exclusive beach club Il Riccio, offering a unique dining experience near the Blue Grotto.

Wellness and Relaxation
Unwind at our award-winning Capri Medical Spa, offering a range of treatments from fitness sessions to beauty treatments. Take advantage of the wellness centre, sauna, and Turkish bath for a rejuvenating retreat.

Experience the epitome of luxury at Capri Palace Jumeirah. Book now for an unforgettable stay!

Important information:

Please note that the shuttle service is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Dec 10, 2025 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 262 reviews
Cleanliness: 9.53
Service: 9
Location: 10
Room Quality: 8.04
Amenities: 9.49
Value for Money: 8.52
Food and Beverage: 9.48
Overall Experience: 9.53
F
Ferdinando couple it
10
2026-06-11 via Nuitee
K
Krisztian couple hu
10
2026-06-11 via Nuitee
C
carlobW5873EF NONE
10
my wonderful stay at Jumeirah Capri Palace
Pros:

I had a wonderful stay at Jumeirah Capri Palace. What made the experience truly memorable was the exceptional level of service throughout my visit. Every member of the team was professional, attentive, and genuinely welcoming, making me feel valued from arrival to departure.

The property is beautiful, with outstanding attention to detail, elegant surroundings, and a relaxing atmosphere. I particularly appreciated the seamless organization, the high standards of hospitality, and the warm, authentic approach of the staff.

Thank you to the entire team for delivering such a memorable experience. I look forward to returning in the future and would gladly recommend Jumeirah Capri Palace to friends and colleagues.

2026-06-06 via Tripadvisor
‏Khalifa couple qa
10
2026-06-02 via Nuitee
S
Sarah couple gb
10
Amazing staff, beautiful hotel, beautiful island.
Pros:

The service was impeccable.

Cons:

Spa was overpriced.

2026-05-28 via Nuitee
C
C5827ZYrussellh NONE
10
Best staff in the world
Pros:

Stunning resort, quiet yet buzzing when you wanted it to be. Above all, the best staff in the world, sit back and enjoy your stay, they will take care of everything seamlessly. First class property.

2026-05-25 via Tripadvisor
R
R6273GUyassera NONE
10
Memorable experience
Pros:

My stay at the Jumeirah Capri Palace was nothing short of extraordinary. From the moment I arrived, the service was impeccable, with a team that went above and beyond to ensure every detail was perfect. The atmosphere is breathtaking, and the food throughout my stay was simply exquisite. It was a flawless experience, and I cannot recommend this hotel highly enough for anyone looking for the ultimate escape in Capri.

2026-05-25 via Tripadvisor
1
175mikelm NONE
10
Blessed and filled with joy!
Pros:

Fantastic experience from the moment we stepped on the island. Joyful, friendly, kind and caring staff - that did even the little things with joy. It was a truly blessed time to spend with family!

2026-05-17 via Tripadvisor
C
Clalg Couples Moscow, Central Russia
10
Sublime experience
Pros:

Our stay at Jumeirah Capri Palace was exceptional from start to finish. We were welcomed with warm, attentive service, and the hotel combines refined luxury with the authentic charm of Capri, all set in a stunning Mediterranean atmosphere with beautiful views and elegant design.
The experience was elevated by its impressive art collection and outstanding dining, the 2-Michelin-star restaurant with creative, flawless cuisine and impeccable service. Across the entire property, every detail felt carefully curated.
What stood out most was the consistently high level of hospitality professional, thoughtful, and genuinely welcoming throughout our stay. A truly memorable Capri experience we would happily recommend and repeat.

2026-05-15 via Tripadvisor
J
jiawen couple cn
6
2026-05-12 via Nuitee
R
Rachel couple us
10
2026-05-09 via Nuitee
E
Eva couple de
9
Pros:

Wunderschöne Hotelanlage und außergewöhnliches Frühstück

2026-04-30 via Nuitee
G
Gerhard solo_traveller at
9
Pros:

Sehr aufmerksames und freundliches Personal.
Geburtstagstorte mit Luftbaloons wurden für meine Frau auf das Zimmer gestellt. Dies war eine äußerst freundliche Geste

Cons:

Schlechter WLAN Empfang auf dem Zimmer

2026-04-30 via Nuitee
J
Jane couple gb
10
AMAZING! Everything from start to finish.
2026-04-27 via Nuitee
M
Mustafa couple tr
9
Pros:

Kahvaltı harika, tüm personel güler yüzlü ve konuksever..

2026-04-27 via Nuitee
5
598christint Family
10
An Unforgettable Five-Star ⭐️⭐️⭐️⭐️⭐️Escape on the Amalfi Coast with Michelin-Star Dining at L’Olivo! ⭐️⭐️
Pros:

We recently had the pleasure of staying at the Capri Palace, and it was an exceptional experience from beginning to end.
From the moment we arrived, the service set the tone for something truly special. Every staff member we encountered was warm, attentive, and effortlessly professional, creating an atmosphere that felt both elegant and genuinely welcoming rather than formal or distant.
A heartfelt mention goes to Eljon (apologies if the spelling is off), who welcomed us each morning at breakfast. His deep knowledge of the beautifully prepared dishes elevated the entire breakfast experience and added a personal touch that made each morning memorable he is truly an asset to the hotel. Veronica, who served us at both lunch and dinner in the outdoor setting, was equally wonderful gracious, attentive, and consistently a joy to interact with.
Our room was stunning, featuring a private patio with breathtaking views over the Amalfi Coast. It was the kind of setting that makes you pause repeatedly just to take it all in. It’s also worth noting that guests should be sure to request an updated room, as many of the Amalfi-view accommodations have recently been beautifully renovated and feel especially fresh and elevated.
The hotel’s location is ideal secluded enough for complete relaxation, yet perfectly positioned for exploring the island with ease.
A standout highlight of our stay was dining at the hotel’s two-Michelin-star restaurant, L’Olivo. The experience was nothing short of extraordinary refined, creative, and flawlessly executed from start to finish. It absolutely lives up to its reputation and is a destination in its own right.
Another thoughtful touch that deserves mention is the seamless logistics: the hotel arranges drivers who meet you at the port, transport your luggage directly up to the property, and then return it for your ferry departure. It removes all stress from arrival and departure and reflects the level of care the hotel puts into every detail.
It’s rare to find a property where every element is so carefully considered and consistently delivered at such a high level. We cannot recommend the Capri Palace highly enough it was an unforgettable and truly remarkable stay. Thank you from: The Tenpenny's, Steskel's, Keatons, & Schumaker's!

2026-04-26 via Tripadvisor
J
June family_with_children us
10
2026-01-19 via Nuitee
V
Valentina couple ua
8
2025-11-03 via Nuitee
F
francesca family_with_children it
10
2025-10-11 via Nuitee
J
Jill
8
Pros:

Breakfast was very good. Room was spacious and bed and linens were nice. The lounge was very bougie.

2025-10-06 via Nuitee