Hotel Metropolitan Tokyo Ikebukuro

Hotels
•
JR-EAST HOTELS
8.8 (4043 reviews)
Toshima-ku, Nishi-Ikebukuro 1-6-1 , Tokyo , jp
+81 3-3980-1111

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Professional services
Outstanding breakfast
Cons:
Small rooms
Carpet cleanliness issues

Categories

Cleanliness
7.94
Carpet is not clean as mentioned in some reviews.
Service
9.41
Excellent and professional services by the staff, as highlighted in several reviews.
Location
9.45
Very good location, close to transport and attractions.
Room Quality
7.9
Rooms are often described as small with some concerns about space.
Amenities
8.93
Amenities like daily cleaning and shower pressure were mentioned positively.
Value for Money
8.39
Generally good value for money, although some noted the price was high.
Food and Beverage
8.94
Breakfast was frequently described as outstanding and complete.
Overall Experience
9.41
Overall positive stays with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:26

Property Description

Panoramic City Views
Enjoy stunning city views from the air-conditioned rooms at Hotel Metropolitan Ikebukuro, providing a picturesque backdrop to your stay.

Diverse Dining Options
Indulge in a culinary journey with 6 restaurants offering Japanese, Chinese, and European cuisines. The Est Italian Restaurant and Ovest Bar on the 25th floor provide not only delicious meals but also breathtaking city vistas.

Relaxation and Wellness
Unwind in the spa bath, take a dip in the 2-lane indoor pool, or stay active at the fitness centre. Complete your relaxation with a visit to the aesthetic salon for a pampering session.

Book your stay at Hotel Metropolitan Tokyo Ikebukuro now to experience luxury, comfort, and convenience in the heart of Tokyo.

Important information:

- Guests booking on behalf of a group are kindly requested to provide the full name of each guest staying in the room. Please use the special request box when booking.

- The property offers early check-in before 15:00 at a fee depending on availability. If you wish to check in before 15:00, please indicate your request at time of booking.

- Guests can request a smoking room, using the special requests box at time of booking. However, it is subject to availability and cannot be guaranteed.


Please note that children under 16 years old, guests with a tattoo and pregnant woman are not permitted to use the fitness room and swimming pool. Both facilities are available at an extra fee, and closed every Tuesday. Opening hours of the facilities are as follows:
Weekdays: 06:00-23:00
Saturdays: 08:00- 22:00
Sundays and holidays: 08:00-20:00
*The fitness room is closed from 30/12 to 03/01 every year.


Narita Airport is located 37 mi from central Tokyo, and there are 4 main transport options into the city.
1) The JR Narita Express Train goes to major stations including Tokyo, Shinagawa, Shibuya, and Shinjuku. Travel time is approximately 1 hour. It is available every 30 minutes until approximately 21:30.

2) The Keisei Skyliner Train offers nonstop service to Nippori and Ueno Train Stations in about 40 minutes.

3) The Airport Limousine Bus offers transport to a variety of major hotels and train stations throughout Tokyo, most of which are within a 2-hour bus ride away. Tokyo City Air Terminal (next to Suitengu Subway Station) is about a 1-hour ride and Tokyo Station is a 75-minute ride away. Please ask the desk staff if the Limousine Bus stops at your hotel or a hotel nearby.

4) The Keisei Access Express Train offers access to all stops on the Asakusa Subway Line, as well as Shinbashi and Shinagawa Stations, with a final stop at Haneda Airport.

Children aged 1–5 years can stay free of charge when using existing bedding.

Breakfast is free of charge for children aged 1–3 years.

Children aged 4–5 years can stay free of charge but incur a breakfast charge when breakfast is included in the rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Fitness center is closed from 2027-01-03 until 2026-12-30
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2500 per day.

Location

Guest Reviews

8.8
Based on 4043 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.41
L
Lan • couple • au
8
2026-07-24 • via Nuitee
L
Louise • family_with_children • gb
10
Excellent stay
Pros:

A super hotel, very convenient with welcoming and kind staff.

2026-07-24 • via Nuitee
T
Thi • family_with_children • be
9
Très bien
Pros:

Literie très confortable, bon emplacement, excellent petit dej et personnel très attentif.

2026-07-23 • via Nuitee
K
Kyame • solo_traveller • ch
10
Pros:

全てよかったです。
ありがとうございました！

Cons:

なし

2026-07-23 • via Nuitee
C
Claudia • solo_traveller • it
10
Pros:

​Struttura fantastica e consigliatissima!
​Il personale è stato eccezionale: gentilissimo, super bravo e sempre disponibile. Hanno dimostrato una cura per gli ospiti davvero rara. L'ultimo giorno, avendo la navetta molto presto alle 6:35, non avremmo fatto in tempo a fare colazione in struttura: senza esitare ci sono venuti incontro e ci hanno preparato una busta con la colazione da asporto da portare via. Un gesto davvero apprezzatissimo!
​Per il resto, l'hotel è super pulito e dotato di tutti i comfort. La posizione è imbattibile: la metropolitana si trova proprio sotto la struttura, il che rende gli spostamenti comodissimi. Inoltre, Ikebukuro la sera è un quartiere meraviglioso: pieno di vita, fantastico per lo shopping e ricco di ottimi ristoranti per tutti i gusti.
​Ritorneremo sicuramente! Super consigliato!

Cons:

Nulla

2026-07-22 • via Nuitee
J
Jerome • solo_traveller • fr
7
Bien mais sans plus
Pros:

Le personnel au top, la situation géographique,

Cons:

Chambre très petite pour les premiers prix, l'épaisseur des murs. On entend le réveil du portable du voisin, hôtel un peu vieillot dans sa décoration.

2026-07-22 • via Nuitee
P
Pak Ho • couple • hk
10
2026-07-21 • via Nuitee
Y
YEHEZKEL • extended_group • il
9
2026-07-21 • via Nuitee
M
Masaya • couple • jp
10
快適
Pros:

ロケーション、スタッフの対応。

Cons:

なし。

2026-07-21 • via Nuitee
怡君 • extended_group • tw
8
地點佳，高樓層視野好，但比較喜歡低樓層的格局。
Pros:

這次被安排23f，視野佳。

Cons:

浴室空間。

2026-07-20 • via Nuitee
L
Liang Hua • couple • sg
7
very comfortable and quiet with a great view because of the high and more exclusive floor
Pros:

only the privacy and quiet of the room on 24th level which we upgraded to at considerable and additional expense

Cons:

bathroom getting old, needs to be modernised, similarly the woodwork in the room very worn and "tired"

2026-07-20 • via Nuitee
T
TING YUN • solo_traveller • us
10
2026-07-18 • via Nuitee
K
Kristine • couple • us
10
This is our home hotel in Tokyo
Pros:

Very convenient location. Close to Ikebukuro train station, lots of dining options around the property, and overall nice hotel.

2026-07-18 • via Nuitee
J
Jean-Michel • family_with_children • fr
10
Hôtel de premier ordre pour un premier voyage à Tokyo
Pros:

Emplacement, le personnel et la qualité de l hôtel

Cons:

Rien

2026-07-17 • via Nuitee
蓉榕 • couple • tw
8
2026-07-16 • via Nuitee
K
KAZUHIRO • family_with_children • jp
10
駐車場もチェックアウト18：00まで利用可能だったのでとてもよかった
Pros:

ベットがからだとあっていた
熟睡できた。

Cons:

ちょっと部屋が狭かった。

2026-07-16 • via Nuitee
H
Hiep • family_with_children • us
7
Staffs are very friendly, clean and beautiful from the front area
Pros:

Near most shopping outlets.
Great dinning areas.

Cons:

Room too small.

2026-07-16 • via Nuitee
石垣 • family_with_children • jp
10
都心で泊まるならここが1番コスパ良し！
Pros:

近さと安さ

Cons:

窓からの景色

2026-07-16 • via Nuitee
J
Joana • couple • fr
10
2026-07-14 • via Nuitee
J
Jon • family_with_children • us
10
2026-07-13 • via Nuitee