Hotel Metropolitan Tokyo Ikebukuro

Hotels
•
JR-EAST HOTELS
8.8 (3922 reviews)
Toshima-ku, Nishi-Ikebukuro 1-6-1 , Tokyo , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Professional services
Outstanding breakfast
Cons:
Small rooms
Carpet cleanliness issues

Categories

Cleanliness
7.94
Carpet is not clean as mentioned in some reviews.
Service
9.41
Excellent and professional services by the staff, as highlighted in several reviews.
Location
9.45
Very good location, close to transport and attractions.
Room Quality
7.9
Rooms are often described as small with some concerns about space.
Amenities
8.93
Amenities like daily cleaning and shower pressure were mentioned positively.
Value for Money
8.39
Generally good value for money, although some noted the price was high.
Food and Beverage
8.94
Breakfast was frequently described as outstanding and complete.
Overall Experience
9.41
Overall positive stays with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:26

Property Description

Panoramic City Views
Enjoy stunning city views from the air-conditioned rooms at Hotel Metropolitan Ikebukuro, providing a picturesque backdrop to your stay.

Diverse Dining Options
Indulge in a culinary journey with 6 restaurants offering Japanese, Chinese, and European cuisines. The Est Italian Restaurant and Ovest Bar on the 25th floor provide not only delicious meals but also breathtaking city vistas.

Relaxation and Wellness
Unwind in the spa bath, take a dip in the 2-lane indoor pool, or stay active at the fitness centre. Complete your relaxation with a visit to the aesthetic salon for a pampering session.

Book your stay at Hotel Metropolitan Tokyo Ikebukuro now to experience luxury, comfort, and convenience in the heart of Tokyo.

Important information:

- Guests booking on behalf of a group are kindly requested to provide the full name of each guest staying in the room. Please use the special request box when booking.

- The property offers early check-in before 15:00 at a fee depending on availability. If you wish to check in before 15:00, please indicate your request at time of booking.

- Guests can request a smoking room, using the special requests box at time of booking. However, it is subject to availability and cannot be guaranteed.


Please note that children under 16 years old, guests with a tattoo and pregnant woman are not permitted to use the fitness room and swimming pool. Both facilities are available at an extra fee, and closed every Tuesday. Opening hours of the facilities are as follows:
Weekdays: 06:00-23:00
Saturdays: 08:00- 22:00
Sundays and holidays: 08:00-20:00
*The fitness room is closed from 30/12 to 03/01 every year.


Narita Airport is located 37 mi from central Tokyo, and there are 4 main transport options into the city.
1) The JR Narita Express Train goes to major stations including Tokyo, Shinagawa, Shibuya, and Shinjuku. Travel time is approximately 1 hour. It is available every 30 minutes until approximately 21:30.

2) The Keisei Skyliner Train offers nonstop service to Nippori and Ueno Train Stations in about 40 minutes.

3) The Airport Limousine Bus offers transport to a variety of major hotels and train stations throughout Tokyo, most of which are within a 2-hour bus ride away. Tokyo City Air Terminal (next to Suitengu Subway Station) is about a 1-hour ride and Tokyo Station is a 75-minute ride away. Please ask the desk staff if the Limousine Bus stops at your hotel or a hotel nearby.

4) The Keisei Access Express Train offers access to all stops on the Asakusa Subway Line, as well as Shinbashi and Shinagawa Stations, with a final stop at Haneda Airport.

Children aged 1–5 years can stay free of charge when using existing bedding.

Breakfast is free of charge for children aged 1–3 years.

Children aged 4–5 years can stay free of charge but incur a breakfast charge when breakfast is included in the rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Fitness center is closed from 2027-01-03 until 2026-12-30

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2500 per day.

Location

Guest Reviews

8.8
Based on 3922 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.41
B
Brandon • couple • au
10
Excellent staff and convenient stay
Pros:

The staff were so accommodating and lovely, never had a bad day staying here in my 8 day stay, my room was cleaned daily and it was a 4 minute walk from the train station super convent and exceptionally cheap price

Cons:

Nothing

2026-05-28 • via Nuitee
C
Claire • extended_group • us
10
Service was excellent and location being close to the train station was definitely a plus.
Pros:

Mariko from guess services was so helpful. We were trying to get furikake that is a popular item to give as gifts and she got all the information we needed to get it.

2026-05-28 • via Nuitee
K
Kim • couple • au
10
2026-05-28 • via Nuitee
M
MEI-CHUN • couple • tw
10
Pros:

服務好，地點佳，房間乾淨舒適

2026-05-27 • via Nuitee
G
Gail • couple • us
10
2026-05-26 • via Nuitee
M
Min • couple • tw
10
2026-05-26 • via Nuitee
M
michael • family_with_children • us
8
Good location and nice hotel but if you are a gym buff be prepared to pay to use the facility
Pros:

Location was excellent. Staff very courteous and professional. Hotel was very nice and rooms were comfortable. Would stay at this location again!

Cons:

Gym was a membership only place so guests at the hotel had to pay a fee just to use facility. In other 4-5 star hotels if there is a gym it is included for the guest.

2026-05-26 • via Nuitee
S
Ser • solo_traveller • sg
9
Pros:

Location and room

2026-05-26 • via Nuitee
C
Caballero • couple • es
8
if you need any place next to the airport is good.
Pros:

Breakfast free and good. Next to the airport

Cons:

The bed it was too heavy. I can't sleep.

2026-05-26 • via Nuitee
6
613jeremyh • Business • London, England
6
Well located hotel
Pros:

This is a perfectly located hotel next to a major Tokyo station. The lobby is grand with multiple restaurants on site. The rooms are small and dated - could use an update when compared to other 4/5 star properties. However, it does what it says on the tin. It’s clean and has good A/C. I’m not sure I’d stay here again - but it did the trick.

2026-05-25 • via Tripadvisor
H
Heinrich • couple • de
8
2026-05-25 • via Nuitee
B
Baluyut • solo_traveller • us
10
Pros:

Staff, cleanliness, bathroom.

Cons:

It was a bit expensive.

2026-05-25 • via Nuitee
T
Tracey • solo_traveller • au
8
2026-05-25 • via Nuitee
C
Carla • solo_traveller • es
10
La comodidad
Pros:

La localización tan cerca de la estación y lo bien equipada que estaba la habitación. Tienen muy buena calidad de atención y servicio

Cons:

Me gustó todo

2026-05-24 • via Nuitee
T
TSZ PING • solo_traveller • ca
10
Pros:

Excellent customer service

2026-05-24 • via Nuitee
R
Roger • extended_group • us
9
2026-05-22 • via Nuitee
N
nicolas • extended_group • fr
8
Pros:

L’emplacement,la literie ,le personnel

Cons:

J’étais à côté de la pièce pour laver son linge et j’entendais les machines tournées et les vibrations du sèche linge

2026-05-22 • via Nuitee
P
Paige • couple • gb
9
Great location, clean room and nice breakfast
Pros:

Great location close to Ikebukuro station, shops and restaurants. Clean big rooms and nice breakfast

2026-05-21 • via Nuitee
V
vadmaster • solo_traveller • nl
9
Pros:

I had a great stay at Hotel Metropolitan Tokyo Ikebukuro and would happily stay here again.

The hotel was very clean and well maintained, and the staff was polite, professional, and helpful throughout my stay. The service was smooth and reliable from check-in to check-out.

The location is very convenient, close to Ikebukuro Station with excellent access to public transportation. There are also plenty of restaurants, cafés, shops, and convenience stores nearby.

Overall, a very comfortable and convenient place to stay in Tokyo.

2026-05-21 • via Nuitee
O
OI WEN • couple • us
10
2026-05-21 • via Nuitee