Hotel Metropolitan Tokyo Ikebukuro

Hotels
•
JR-EAST HOTELS
8.7 (4009 reviews)
Toshima-ku, Nishi-Ikebukuro 1-6-1 , Tokyo , JP
+81 3-3980-1111

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent central location near Ikebukuro Station, shops and restaurants
Clean rooms and comfortable beds
Good, varied breakfast
Convenient airport limousine bus access
Friendly/helpful front desk in many reports
Cons:
Rooms are often very small for two people
Insufficient power outlets in some rooms
Occasional service inconsistency (guest ignored)
Minor room issues: stained carpet reported once, bright AC control light, awkward bathroom layout
Security concern about elevator access without key card

Categories

Cleanliness
8.8
Rooms repeatedly described as very clean and comfortable; one mention of a stained carpet lowers perfection but overall cleanliness is strong.
Service
8.5
Front desk and staff frequently praised as friendly and helpful, though there are isolated reports of a staff member ignoring a guest, creating some inconsistency.
Location
9.6
Consistently highlighted as an excellent, very convenient central location across from Ikebukuro Station with abundant shops, restaurants and transport links.
Room Quality
7.6
Rooms are clean and beds comfortable but repeatedly noted as very small for two people; some awkward bathroom layouts and brightness/panel issues reduce the score.
Amenities
8.9
Good breakfast selection, pajamas/slippers provided, airport limousine access and basic conveniences praised; minor complaints about microwave placement and room-service hours.
Value for Money
7.8
Mixed perceptions: convenient location and cleanliness support value, but several guests felt rooms were small relative to price.
Food and Beverage
9.1
Breakfast repeatedly praised for a wide selection of Asian and Western options and considered a strong point of the hotel.
Overall Experience
9.3
Overall stays are very positive with many repeat guests and strong location/cleanliness; minor issues (room size, occasional service inconsistency) noted but do not dominate the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Panoramic City Views
Enjoy stunning city views from the air-conditioned rooms at Hotel Metropolitan Ikebukuro, providing a picturesque backdrop to your stay.

Diverse Dining Options
Indulge in a culinary journey with 6 restaurants offering Japanese, Chinese, and European cuisines. The Est Italian Restaurant and Ovest Bar on the 25th floor provide not only delicious meals but also breathtaking city vistas.

Relaxation and Wellness
Unwind in the spa bath, take a dip in the 2-lane indoor pool, or stay active at the fitness centre. Complete your relaxation with a visit to the aesthetic salon for a pampering session.

Book your stay at Hotel Metropolitan Tokyo Ikebukuro now to experience luxury, comfort, and convenience in the heart of Tokyo.

Important information:

- Guests booking on behalf of a group are kindly requested to provide the full name of each guest staying in the room. Please use the special request box when booking.

- The property offers early check-in before 15:00 at a fee depending on availability. If you wish to check in before 15:00, please indicate your request at time of booking.

- Guests can request a smoking room, using the special requests box at time of booking. However, it is subject to availability and cannot be guaranteed.


Please note that children under 16 years old, guests with a tattoo and pregnant woman are not permitted to use the fitness room and swimming pool. Both facilities are available at an extra fee, and closed every Tuesday. Opening hours of the facilities are as follows:
Weekdays: 06:00-23:00
Saturdays: 08:00- 22:00
Sundays and holidays: 08:00-20:00
*The fitness room is closed from 30/12 to 03/01 every year.


Narita Airport is located 37 mi from central Tokyo, and there are 4 main transport options into the city.
1) The JR Narita Express Train goes to major stations including Tokyo, Shinagawa, Shibuya, and Shinjuku. Travel time is approximately 1 hour. It is available every 30 minutes until approximately 21:30.

2) The Keisei Skyliner Train offers nonstop service to Nippori and Ueno Train Stations in about 40 minutes.

3) The Airport Limousine Bus offers transport to a variety of major hotels and train stations throughout Tokyo, most of which are within a 2-hour bus ride away. Tokyo City Air Terminal (next to Suitengu Subway Station) is about a 1-hour ride and Tokyo Station is a 75-minute ride away. Please ask the desk staff if the Limousine Bus stops at your hotel or a hotel nearby.

4) The Keisei Access Express Train offers access to all stops on the Asakusa Subway Line, as well as Shinbashi and Shinagawa Stations, with a final stop at Haneda Airport.

Children aged 1–5 years can stay free of charge when using existing bedding.

Breakfast is free of charge for children aged 1–3 years.

Children aged 4–5 years can stay free of charge but incur a breakfast charge when breakfast is included in the rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Fitness center is closed from 2027-01-03 until 2026-12-30
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Location

Guest Reviews

8.7
Based on 4009 reviews
Cleanliness: 8.8
Service: 8.5
Location: 9.6
Room Quality: 7.6
Amenities: 8.9
Value for Money: 7.8
Food and Beverage: 9.1
Overall Experience: 9.3
N
NADINE • couple • be
8
C’est la quatrième fois que nous y venons
Pros:

Emplacement et personnel

Cons:

Chambre au 6eme étage pour deux trop trop petite

2026-10-31 • via Nuitee
D
David • solo_traveller • us
10
Nice hotel in a great, convenient location
Pros:

The hotel is well located close to Ikebukero Station and lots of restaurants and stores. It is a great area but not overwhelming like Shibuya.

2026-10-31 • via Nuitee
Y
Ya'ara • couple • il
10
נהנינו מאוד
Pros:

חדר מרווח ונח, איזור שקט, נוף, מים חמים וזרם מצויין באמבטיה למרות ששהינו בקומה 19.

Cons:

לא מספיק שקעי חשמל להטענה.

2026-10-31 • via Nuitee
A
Antonio • couple • es
9
2026-10-31 • via Nuitee
R
Ronald • solo_traveller • us
9
Nice, conveniently located modern hotel in Tokyo
Pros:

The breakfast was great as it had a wide selection of Asian and western foods available. The room was very clean and there was plenty of hot water. The pajamas and slippers provided were a nice touch. The location was great since it is right across the street from the Ikebukuro Station, one of the major Tokyo stations. Also, there were plenty of stores, shopping, restaurants, combinis, and cafes nearby. And, of course, the train station has a plethora of shopping, department stores, eateries, etc.

Cons:

The room was very small for two people, which is to be expected in Japan. Still, hard to get used to even though we've traveled there before. The size works better for solo travelers.

2026-10-30 • via Nuitee
B
Boon Huat • extended_group • my
8
每次来东京都会入住
Pros:

方便 有机场大巴

2026-10-30 • via Nuitee
K
Karin • couple • au
9
Fabulous location, very comfortable, clean hotel
Cons:

Room service going a little later than 9pm

2026-10-30 • via Nuitee
D
Dieu • couple • au
10
Pros:

Hotel has a great central location, near to the train station and shops

Cons:

Would prefer that the microwave be not on the ground level. Sometimes there are too many people walking about and make it hard to carry the food back to the lift.

2026-10-30 • via Nuitee
V
Virginia • extended_group • us
8
Pros:

Good location for shopping

Cons:

Asked a staff member for help and got ignored just after another lady walked up after me that wasn’t foreign

2026-10-30 • via Nuitee
J
Jennifer • couple • us
10
2026-10-30 • via Nuitee
C
Christian • family_with_children • se
9
2026-10-29 • via Nuitee
J
Jenny • couple • ca
10
2026-10-29 • via Nuitee
K
Kuuleipulama • couple • us
10
Best location to shops, train, and foods
Pros:

Rooms were very clean and bed was comfortable king size room and the location to train station amazing

Cons:

I did not like the green light displayed on the ac control panel, it was to bright at night

2026-10-29 • via Nuitee
T
Tenesha M • family_with_children • us
7
Hotel close to everything
Pros:

The hotel was in a fantastic location. It was close to several shops, restaurants, subway, etc. It was also beside the 7 eleven and Dennys

Cons:

The hotel was quite small. The carpet was stained, and the dark decor made the room feel much smaller than it actually was. I was also concerned about security because the elevator was accessible to the general public without a key card. Guests could enter directly from the street and access any floor without going through the lobby. While nothing happened. It was still a concern. Additionally, the shower and sink shared the same handle control, and there was a raised step that you had to navigate to enter the bathroom, which was somewhat inconvenient.

2026-10-26 • via Nuitee
C
Carina • family_with_children • at
7
2026-10-25 • via Nuitee
K
KAZUYO • family_with_children • jp
10
2026-10-25 • via Nuitee
D
Denis • extended_group • be
9
2026-10-25 • via Nuitee
H
Helen • couple • gb
10
2026-10-25 • via Nuitee
S
Supasiri • family_with_children • th
8
We like it and we will come back agian.BYE😀
Pros:

I like it because it is near Tobu.And it is near a train station.
VERY GOOD!!

Cons:

Room is very small and very expansive.

2026-10-24 • via Nuitee
張 • couple • tw
9
2026-10-23 • via Nuitee