Hotel Metropolitan Tokyo Ikebukuro

Hotels
JR-EAST HOTELS
8.8 (3978 reviews)
Toshima-ku, Nishi-Ikebukuro 1-6-1 , Tokyo , jp

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Professional services
Outstanding breakfast
Cons:
Small rooms
Carpet cleanliness issues

Categories

Cleanliness
7.94
Carpet is not clean as mentioned in some reviews.
Service
9.41
Excellent and professional services by the staff, as highlighted in several reviews.
Location
9.45
Very good location, close to transport and attractions.
Room Quality
7.9
Rooms are often described as small with some concerns about space.
Amenities
8.93
Amenities like daily cleaning and shower pressure were mentioned positively.
Value for Money
8.39
Generally good value for money, although some noted the price was high.
Food and Beverage
8.94
Breakfast was frequently described as outstanding and complete.
Overall Experience
9.41
Overall positive stays with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:26

Property Description

Panoramic City Views
Enjoy stunning city views from the air-conditioned rooms at Hotel Metropolitan Ikebukuro, providing a picturesque backdrop to your stay.

Diverse Dining Options
Indulge in a culinary journey with 6 restaurants offering Japanese, Chinese, and European cuisines. The Est Italian Restaurant and Ovest Bar on the 25th floor provide not only delicious meals but also breathtaking city vistas.

Relaxation and Wellness
Unwind in the spa bath, take a dip in the 2-lane indoor pool, or stay active at the fitness centre. Complete your relaxation with a visit to the aesthetic salon for a pampering session.

Book your stay at Hotel Metropolitan Tokyo Ikebukuro now to experience luxury, comfort, and convenience in the heart of Tokyo.

Important information:

- Guests booking on behalf of a group are kindly requested to provide the full name of each guest staying in the room. Please use the special request box when booking.

- The property offers early check-in before 15:00 at a fee depending on availability. If you wish to check in before 15:00, please indicate your request at time of booking.

- Guests can request a smoking room, using the special requests box at time of booking. However, it is subject to availability and cannot be guaranteed.


Please note that children under 16 years old, guests with a tattoo and pregnant woman are not permitted to use the fitness room and swimming pool. Both facilities are available at an extra fee, and closed every Tuesday. Opening hours of the facilities are as follows:
Weekdays: 06:00-23:00
Saturdays: 08:00- 22:00
Sundays and holidays: 08:00-20:00
*The fitness room is closed from 30/12 to 03/01 every year.


Narita Airport is located 37 mi from central Tokyo, and there are 4 main transport options into the city.
1) The JR Narita Express Train goes to major stations including Tokyo, Shinagawa, Shibuya, and Shinjuku. Travel time is approximately 1 hour. It is available every 30 minutes until approximately 21:30.

2) The Keisei Skyliner Train offers nonstop service to Nippori and Ueno Train Stations in about 40 minutes.

3) The Airport Limousine Bus offers transport to a variety of major hotels and train stations throughout Tokyo, most of which are within a 2-hour bus ride away. Tokyo City Air Terminal (next to Suitengu Subway Station) is about a 1-hour ride and Tokyo Station is a 75-minute ride away. Please ask the desk staff if the Limousine Bus stops at your hotel or a hotel nearby.

4) The Keisei Access Express Train offers access to all stops on the Asakusa Subway Line, as well as Shinbashi and Shinagawa Stations, with a final stop at Haneda Airport.

Children aged 1–5 years can stay free of charge when using existing bedding.

Breakfast is free of charge for children aged 1–3 years.

Children aged 4–5 years can stay free of charge but incur a breakfast charge when breakfast is included in the rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Fitness center is closed from 2027-01-03 until 2026-12-30
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2500 per day.

Location

Guest Reviews

8.8
Based on 3978 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.41
D
Diana couple au
9
2026-06-13 via Nuitee
J
Jerome Sansbury couple nz
9
Pros:

Very high quality service and cleanliness. Easy access to Ikebukuro Station, a good central location for visiting various parts of Tokyo.

2026-06-13 via Nuitee
T
tatsuya solo_traveller jp
10
良い
Pros:

文句はないのですが、チェックインの際にカウンターに待ちが多い時は、対応を見直して下さい。良いホテルです、進められます。

2026-06-11 via Nuitee
T
tatsuya solo_traveller jp
10
Pros:

次も宿泊したい

2026-06-11 via Nuitee
T
tatsuya couple jp
10
良い
Pros:

利便性の良さと、スタッフの良さ

2026-06-11 via Nuitee
M
Miles couple us
8
2026-06-10 via Nuitee
Y
YOKO couple ca
9
2026-06-10 via Nuitee
Y
Yuki solo_traveller au
9
Nice hotel
Pros:

Close to Ikebukuro Station and it was so handy having the Limousine Bus stop right outside. The room was quite spacious for Japan. Room decor is a little dated but everything was in good condition. Helpful staff. The breakfast was abundant but seems to be the same all the time so it could get boring if you were there for more than a few days. Despite the size of the hotels you never have to wait long for a lift.

Cons:

It was all good.

2026-06-10 via Nuitee
C
Christine family_with_children us
10
We’ll be back.
Pros:

Close to the station, dining and shopping. Nice staff, facilities and convenient store. Across from Yamato luggage service. Able to get transport for us to Tokyo station. Love the breakfast. Airport limousine bus stops at the hotel.

2026-06-09 via Nuitee
L
Linda couple au
10
Would recommend
Pros:

Good location, helpful, and friendly staff

2026-06-09 via Nuitee
M
Marcio Kiyoshi solo_traveller br
10
2026-06-08 via Nuitee
P
Pashupati solo_traveller sg
9
2026-06-06 via Nuitee
N
Nicole solo_traveller au
10
Pros:

Perfect location, decent sized rooms and bathroom, comfy beds, and great facilities. Can't fault it for our 5 day stay.

2026-06-05 via Nuitee
T
TSZ PING solo_traveller ca
10
Pros:

Excellent customer service

2026-06-05 via Nuitee
T
TSZ PING solo_traveller ca
10
2026-06-05 via Nuitee
M
Monika couple gb
8
Good value for money
Pros:

Room is quite small and we should have upgraded but by the time we decided to upgrade, it was sold out, so completely our fault!
Room has loads of storage areas so if you utilise them properly, you will find the room much more comfortable

Cons:

Room is a typical small Japanese size

2026-06-05 via Nuitee
M
Monika couple gb
10
Great location- good breakfast!
Pros:

Great location- very close to the station and other amenities

We stayed in 2 different rooms and the smallest room is quite small but has loads of storage so if you are smart with your luggage, you can really get comfortable.

2026-06-05 via Nuitee
W
William couple us
9
Excellent location great fiest impression of Tokyo
Pros:

Excellent location. Very good breakfast buffet. Convenient to metro station. Ikebus stop location

2026-06-05 via Nuitee
L
Luana solo_traveller be
10
2026-06-04 via Nuitee
S
Sylvia couple nl
9
Pros:

De ligging dicht bij het metro station

Cons:

Het restaurant was wat minder prijzig en erg druk

2026-06-04 via Nuitee