Hotel Metropolitan Tokyo Ikebukuro

Hotels
JR-EAST HOTELS
8.8 (4017 reviews)
Toshima-ku, Nishi-Ikebukuro 1-6-1 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Professional services
Outstanding breakfast
Cons:
Small rooms
Carpet cleanliness issues

Categories

Cleanliness
7.94
Carpet is not clean as mentioned in some reviews.
Service
9.41
Excellent and professional services by the staff, as highlighted in several reviews.
Location
9.45
Very good location, close to transport and attractions.
Room Quality
7.9
Rooms are often described as small with some concerns about space.
Amenities
8.93
Amenities like daily cleaning and shower pressure were mentioned positively.
Value for Money
8.39
Generally good value for money, although some noted the price was high.
Food and Beverage
8.94
Breakfast was frequently described as outstanding and complete.
Overall Experience
9.41
Overall positive stays with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:26

Property Description

Panoramic City Views
Enjoy stunning city views from the air-conditioned rooms at Hotel Metropolitan Ikebukuro, providing a picturesque backdrop to your stay.

Diverse Dining Options
Indulge in a culinary journey with 6 restaurants offering Japanese, Chinese, and European cuisines. The Est Italian Restaurant and Ovest Bar on the 25th floor provide not only delicious meals but also breathtaking city vistas.

Relaxation and Wellness
Unwind in the spa bath, take a dip in the 2-lane indoor pool, or stay active at the fitness centre. Complete your relaxation with a visit to the aesthetic salon for a pampering session.

Book your stay at Hotel Metropolitan Tokyo Ikebukuro now to experience luxury, comfort, and convenience in the heart of Tokyo.

Important information:

- Guests booking on behalf of a group are kindly requested to provide the full name of each guest staying in the room. Please use the special request box when booking.

- The property offers early check-in before 15:00 at a fee depending on availability. If you wish to check in before 15:00, please indicate your request at time of booking.

- Guests can request a smoking room, using the special requests box at time of booking. However, it is subject to availability and cannot be guaranteed.


Please note that children under 16 years old, guests with a tattoo and pregnant woman are not permitted to use the fitness room and swimming pool. Both facilities are available at an extra fee, and closed every Tuesday. Opening hours of the facilities are as follows:
Weekdays: 06:00-23:00
Saturdays: 08:00- 22:00
Sundays and holidays: 08:00-20:00
*The fitness room is closed from 30/12 to 03/01 every year.


Narita Airport is located 37 mi from central Tokyo, and there are 4 main transport options into the city.
1) The JR Narita Express Train goes to major stations including Tokyo, Shinagawa, Shibuya, and Shinjuku. Travel time is approximately 1 hour. It is available every 30 minutes until approximately 21:30.

2) The Keisei Skyliner Train offers nonstop service to Nippori and Ueno Train Stations in about 40 minutes.

3) The Airport Limousine Bus offers transport to a variety of major hotels and train stations throughout Tokyo, most of which are within a 2-hour bus ride away. Tokyo City Air Terminal (next to Suitengu Subway Station) is about a 1-hour ride and Tokyo Station is a 75-minute ride away. Please ask the desk staff if the Limousine Bus stops at your hotel or a hotel nearby.

4) The Keisei Access Express Train offers access to all stops on the Asakusa Subway Line, as well as Shinbashi and Shinagawa Stations, with a final stop at Haneda Airport.

Children aged 1–5 years can stay free of charge when using existing bedding.

Breakfast is free of charge for children aged 1–3 years.

Children aged 4–5 years can stay free of charge but incur a breakfast charge when breakfast is included in the rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Fitness center is closed from 2027-01-03 until 2026-12-30
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2500 per day.

Location

Guest Reviews

8.8
Based on 4017 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.41
C
Carys couple gb
9
2026-07-03 via Nuitee
K
Kay extended_group us
10
We had a great time in Tokyo, the location of this hotel made it easy to explore the city.
Pros:

The amenities were great and good quality.

2026-07-03 via Nuitee
Y
Yukiko family_with_children jp
8
素晴らしい。また利用したいです。
Pros:

フロントスタッフの対応が素晴らしい。予定より早く2時に池袋に到着、チェックインは3時からの予定でしたが、お部屋の用意ができたのでどうそ、とのこと。雨に濡れていたので大変助かりました。

2026-07-02 via Nuitee
F
Frederik solo_traveller au
5
Pros:

Location

Cons:

Hotel is totally outdated. Whole hotel needs an overhaul. Gym is not 24/7 and you need to even pay for the Gym.

2026-07-02 via Nuitee
B
Biju extended_group sg
9
2026-07-02 via Nuitee
K
Kwan Soon couple kr
8
2026-07-01 via Nuitee
O
OH solo_traveller sg
10
Pros:

Service staff is Excellent

Cons:

Nil

2026-07-01 via Nuitee
C
Corisse family_with_children au
9
Fantastic location, great sized room, lovely helpful staff.
Pros:

Fantastic location with a shopping centre, supermarket and train station across the road and loads of restaurants within walking distance as well as onsite.
The room was a great size and well appointed.
The beds were very firm, too firm for me. But I asked at reception after a sleepless first night on a rock hard bed and they put memory foam toppers on the beds for us which made them more bearable.

Cons:

The beds were too firm for us (I had a sleepless first night because of how hard the mattress was - it hurt) but staff were lovely when we asked for any alternative options and put memory foam toppers on the mattresses for us which helped a lot.

2026-06-30 via Nuitee
Z
ZHU extended_group jp
8
2026-06-29 via Nuitee
Z
ZHU solo_traveller jp
8
2026-06-29 via Nuitee
S
Stephenson solo_traveller au
9
Pros:

Very clean, great bar and make sure to take advantage of the all you can eat buffet for dinner

Cons:

A bit small for me, but quite normal for a Japenese hotel room. Shower had a curtain (not a door) we flooded the bathroom floor every morning.

2026-06-28 via Nuitee
Z
Zsolt solo_traveller us
10
Excellent choice, will happily return
Pros:

Great on site facilities and good restaurants and bars. Nice clean rooms, good value.

2026-06-27 via Nuitee
M
Mary solo_traveller au
9
2026-06-25 via Nuitee
S
satomi solo_traveller jp
8
2026-06-24 via Nuitee
A
Alyanna couple ca
10
Would recommend!
Pros:

Stayed in for 7 nights. Room is spacious enough to open two large check in suit cases. They have a laundry room in the building which we utilized. Pajamas were provided every day. It is located right next to the train station which made it super convenient. We added the breakfast and they had decent options. I never missed a day without the miso soup(so good!) it was worth it. Saves us time in the morning and not needed to worry about what and where to get breakast . Their in house bakery was a plus as well, great desert and pastry selection.

2026-06-23 via Nuitee
K
Kevin solo_traveller be
9
Excellent !
Pros:

L'emplacement et le confort : Très bel hôtel et bien situé par rapport à la gare, très propre avec des accommodations pratiques à l'intérieur.

L'honnêteté et le professionnalisme : Le personnel était très sympathique et serviable. Mention spéciale à la dame qui m'a bien aidé pour l'envoi de mes bagages : elle m'a recontacté très rapidement après avoir constaté une erreur de leur côté sur le coût de l'envoi et m'a remboursé le trop-plein immédiatement. Je n'avais rien remarqué car le prix payé me semblait standard. Je salue bien fort son honnêteté et son professionnalisme !

L'accueil en français : Mention également au monsieur à la réception qui m'a bien aidé dans mes démarches en me parlant en français, ce qui est rare et très appréciable au Japon !

Cons:

Pas de point négatif majeur à soulever, globalement très bien !

2026-06-23 via Nuitee
C
Carlos solo_traveller fr
8
Cons:

L'hôtel refuse de délivrer une facture te nous renvoi vers Booking pour l'obtenir ce que vous ne faites pas. Je ne réserverai plus sur Booking pour cette hôtel

2026-06-22 via Nuitee
M
Mary extended_group gr
10
Pros:

Amazing location! Extremely helpful people!

Cons:

Everything was spot on

2026-06-22 via Nuitee
S
Stephane solo_traveller ch
9
Pros:

Emplacement exceptionnel

Cons:

Chambre un peu petite, mais cest normal au japon !

2026-06-21 via Nuitee
D
David solo_traveller au
9
2026-06-21 via Nuitee