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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Breakfast in the room
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Currency exchange
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the epitome of comfort and style in our 1,080-room hotel featuring botanical-inspired design and modern amenities for a sustainable stay.
Culinary Excellence
Indulge in a gastronomic journey at our curated culinary concepts including an all-day dining restaurant, artisanal lounge and bar, and internationally acclaimed dining options like Shisen Hanten and Osteria Mozza.
Grand Events and Meetings
Host your special occasions or business conferences in style with over 26,000 square feet of versatile event space, two pillarless ballrooms, and state-of-the-art audio-visual capabilities.
Book now to elevate your stay at Hilton Singapore Orchard, where luxury meets convenience in the heart of Singapore's vibrant shopping and dining district.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
A Great Daycation in the Heart of Orchard Road
I recently tried the Hilton Singapore Orchard's One-Day Pass, and it turned out to be an excellent way to experience one of Singapore's premier hotels without booking an overnight stay. It's also a great option if you have a long layover or simply want a relaxing daycation in the city.
The hotel's biggest advantage is its unbeatable location right on Orchard Road. Everything is within walking distance from Takashimaya and Paragon to 313 Somerset, Plaza Singapura, and the MRT station, making it an ideal base for shopping or sightseeing.
I stayed in a King Premium City View room overlooking Orchard Road, with views of the Apple Store, luxury boutiques, and several well-known hotels. The room was spacious, thoughtfully designed, and equipped with modern conveniences including a king-sized bed, work area, Nespresso machine, minibar, electric kettle, large television, and an impressively spacious safe. The bathroom featured both a separate shower and bathtub with Crabtree & Evelyn amenities.
The Executive Lounge was another highlight, offering complimentary refreshments throughout the day along with business facilities and a private meeting room. The hotel also features several dining options, including the Michelin-starred Shisen Hanten, Osteria Mozza, Ginger Lily, and Chatterbox, although I unfortunately didn't have enough time to try them during my visit.
There were only a couple of minor drawbacks. Because of the hotel's size, finding your way around can initially be confusing. The property has multiple wings, elevators, and different lobby levels, so it took me a little while to figure out the most efficient route to my room. The swimming pool also felt relatively small considering the hotel has more than 1,000 rooms, and guests looking for spa facilities should note that none are available. On the plus side, there are two well-equipped fitness centers that are open 24 hours a day.
Overall, I found the One-Day Pass to be excellent value. It offers access to many of the hotel's facilities without the cost of an overnight stay and is especially useful if you want to relax, freshen up before an evening flight, or simply enjoy a luxury hotel experience for the day. Thanks to its prime location, comfortable accommodations, and Hilton's consistently high standards of service, I'd happily recommend Hilton Singapore Orchard for both daycation visitors and overnight guests alike.
Städningen och frukosten
Hård madrass att sova på, hade ont i ryggen varje morgon efter att ha sovit
Absolutely loved the Hilton on orchard. Hotel itself is beautiful and modern with stunning views and perfectly located in the heart of orchard road. Attached to a shopping mall and lots of great shops and yummy restaurants.
N/a
Thank you Shazwan!, Good work - your attention to detail made a difference.
قربه من شارع أورتشارد
It’s very near shopping mall
The bathroom was very smelly
The location is excellent, right in the heart of Orchard Road and very convenient for shopping, restaurants, and exploring the area.
Our family connecting rooms were spacious, comfortable, and exactly what we needed as a family with children. The internal connection between the rooms made the setup particularly convenient.
Check-in was quite slow and took longer than expected, which was disappointing after arriving from a flight.
Accessing the hotel Wi-Fi was also unnecessarily complicated. For a hotel of this level, we expected internet access to be simple, quick, and straightforward without additional hassle.
The hotel is expensive. While the prime Orchard Road location naturally comes at a premium, we felt the overall value for money could have been better considering the price.
Location was excellent
Breakfast was also very good. Too much variety
Nothing
Very nice, close to everything you need
All perfect
Locatie
If you’re gonna do something for one person in a group, you have to do it for everybody else, if all individuals are equally yoked.
So today I had an incident where I was checking back into the hotel after being gone for 2 or 3 days ,so yes I had two separate reservations.
The first reservation was a good experience being that I was traveling for government capacity. Our group was upgraded to executive privileges as gold members.
Today, as we were checking back in as a group of four, one out of four of us was given these privileges again. Their excuse to the other three of us was holiday weekend and capacity . However, if I was able to cough up $180 (2 days)I can get access but I was just told holiday weekend and capacity.
I didn’t like how the situation was handled. I will not stay here again for official government travel. It was highly unprofessional and disrespectful, if you’re gonna do it for one do it for all or don’t do it at all for the whole group.
I booked four rooms for my family two months in advance, expecting a relaxing vacation. Instead, I have spent the majority of my time simply waiting to be served by the staff.
The check-in experience was entirely unacceptable. The front counters were left completely empty, forcing guests to stand around for over half an hour waiting for assistance. Even at 5:00 PM—well past standard check-in time—only two of our four rooms were ready. Furthermore, despite booking months ahead of time, our family was scattered across completely different floors. The hotel's excuse was that they were "full," which is a severe failure in basic reservation management and planning.
Once you are finally in your room, the service does not improve. Calls to the reception and the bell desk go completely unanswered. It is glaringly obvious that there is a massive shortage of staff, or at the very least, extreme inefficiency in how the current staff is managed.
It is clear that this hotel is biting off far more than it can chew. Management should not accept a volume of bookings that completely exceeds their bandwidth to serve guests effectively. If you value your vacation time and expect basic hospitality, I highly recommend booking elsewhere.
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