Residence Inn by Marriott Scottsdale Salt River

Hotels
Residence Inn
10 (206 reviews)
5351 North Pima Road , Scottsdale , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Hot tub/Jacuzzi
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent service from staff
Beautiful and clean property
Cons:
Poor cleanliness and maintenance
High cost for quality received

Categories

Cleanliness
10
Multiple complaints about cleanliness and maintenance issues.
Service
10
Exceptional service highlighted by multiple reviewers, particularly from Lindsey.
Location
10
Convenient location mentioned by guests.
Room Quality
10
Rooms generally clean and comfortable, but issues with noisy HVAC and leaking showers noted.
Amenities
10
Good amenities but some issues reported with the TV and other functionalities.
Value for Money
10
Guests feel the pricing does not match the quality and amenities provided.
Food and Beverage
10
Not specifically mentioned but assumed to be standard quality for this hotel tier.
Overall Experience
10
Despite some issues, overall guest experience highlighted by positive service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:38

Property Description

Convenient Location
Located in Scottsdale, just a short distance from popular attractions like Copper Square and Phoenix Convention Center, Residence Inn by Marriott Scottsdale Salt River offers a prime spot for both leisure and business travelers.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with free WiFi, private bathrooms, flat-screen TVs, and complimentary toiletries. The hotel also features a fitness centre, a garden, and a restaurant serving delicious local cuisine.

Relaxation Opportunities
Unwind and rejuvenate at the hotel's hot tub, perfect for unwinding after a day of exploring the nearby OdySea Aquarium or Desert Botanical Gardens. Let our 24-hour front desk staff assist you in making the most of your stay.

Book your stay at Residence Inn by Marriott Scottsdale Salt River for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

10
Based on 206 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
D
dotta family_with_children us
8
2026-05-29 via Nuitee
M
michaelcH1879MN Solo travel
10
Customer Experience
Pros:

Lindsey did a great job this morning helping modify our reservation. She was very caring and a pleasure to work with.

Hats off to Lindsey!
Mike

2026-04-18 via Tripadvisor
A
aberfitchgr534 Family Bolivar, Ohio
10
Clean, Great Location, NO Frills
Pros:

I was very happy with our choice to stay here while in the Scottsdale Area. It's located in a nice quiet area (Not much around to walk to) which was fine with us. However you can get to everything within 10 minutes. Rooms were clean and spacious. We had a room with a balcony overlooking the grounds and it was so nice to sit outside there at night. Pool was good, crowded some because it is shared with the Courtyard. Breakfast was Free and Terrible like and most hotels so we never expect much. I am all about Clean and Location and this had everything we needed, not fancy or frills but clean and practical. If your looking for a big resort feel this won't be for yo.

2026-04-11 via Tripadvisor
S
SD-MtHeix Friends getaway Spring Valley, California
10
Fantastic Stay & An impressive staff
Pros:

The hotel was easy to find. The decor was modern and tasteful. When we got to our room we were very impressed by the size and spotless. To my surprise extra towels/pillow I request in my profile were already in the room. This never happens I usually have to call so Thank You Felicia The associate that checked me in was welcoming and efficient during check in she gave us all the info about our stay. Well done! If I'm ever in AZ I will definitely stay here. Shout out to the associate in the bar cantina as being the only one working she held that place together you'd think there were 3 of them she was that good. Cheers to a five star stay!

2026-04-10 via Tripadvisor
Z
Z6718WVbrandonw Business
10
Top Stay with Thoughtful Staff
Pros:

Room, location, amenities, STAFF - all amazing and thoughtful in every way. Always confident when booking my stay. Thank you Lindsey and RI staff!

2026-04-08 via Tripadvisor
K
ketaf2024 Family
10
Best Hotel in Scottsdale
Pros:

Lindsey had the best personality. I was greeted with superb service. I will definitely be back.

2026-04-07 via Tripadvisor
B
betho818 Couples
10
Like home
Pros:

We stayed here for two months while transitioning into the area, and it ended up being such a great experience. Living in a hotel that long isn’t always easy, but this place truly felt like home.

The room was spacious, clean, and really well equipped. There was plenty of storage, which made it easy to settle in instead of feeling like we were living out of suitcases. Everything was well maintained and comfortable for an extended stay.

The amenities were a big highlight. The pool and hot tub were great, and we loved having access to the outdoor courtyard with fire pits, grills, cornhole, and plenty of lounge space. It made it easy to relax and actually enjoy being “home” after long days.

What really stood out, though, was the staff. Everyone we interacted with was consistently kind, friendly, and accommodating. The housekeeping team in particular was excellent. We had the pleasure of meeting Felicia when we first arrived, and she took care of our room throughout our entire stay. She was always warm and welcoming, incredibly thorough, and very accommodating with our schedule. She made it easy for me to step out with our dogs during service and it was always so nice coming back to a clean, refreshed space. She consistently went above and beyond with things like extra towels and toiletries without us even having to ask.

Overall, the team, the amenities, and the comfort of the rooms made a long-term stay feel easy. We’re really grateful for the experience and would absolutely stay here again.

2026-04-03 via Tripadvisor
G
GoPlaces33005077232 Family Winter Park, Florida
10
Outstanding Visit.
Pros:

Our experience here has been outstanding. Everyone seems to go out of their way to accommodate whatever our needs were. A perfect example was the restaurant was supposed to close at 9 o’clock and the waitress stayed until 9:45 PM. The housekeeping staff was very helpful especially Felicia. We look forward to our next visit here.

2026-04-03 via Tripadvisor
S
SomebodyAAAA Friends getaway San Diego, California
10
Great stay
Pros:

I don’t usually review Residence Inn properties, but this one deserves 5 stars! The property is very clean and has a modern look and feel. Everything is or feels new. Non funny smells. There is a nice pool and hot tub and a big turf area with lawn games that is in a sort of courtyard area that is shared with its sister property Courtyard. They had live music a few of the nights when we stayed there.

It’s far enough from the 101 that you don’t hear it, but I did have a room on the West side. It’s possible rooms facing East will hear the highway noise.

Lastly, the staff was excellent. All were very polite and helpful.

2026-04-01 via Tripadvisor
4
476alainq Business
10
2026 stay
Pros:

Always have a great stay!! Everyone was so nice and helpful. Lindsey at the front desk and Lisa at the bar were always smiling and willing to help!!!

2026-03-21 via Tripadvisor
S
S2070AIdebd Couples
10
Wonder stay. Highly recommend
Pros:

Best location. Old Town and so many places only a few miles away. Excellent service. Restaurants very good food. Breakfast amazing! Very clean. Courtyard next door. Great to be able to go to both. Many private spaces to sit and relax or do business. Wonderful stay. Well maintained.

2026-03-17 via Tripadvisor
J
joshrP6536UH Family
10
The Best.
Pros:

Fabiana,Katie,Lyndsi ,Dorinda,Felicia Everyone Thanks for you’re Service You are the Best My Stay has been Heaven Delicious Breakfasts Thank You I Will Always Remember and Like to be Friends and Stay in Contact. Josh Rogers

2026-03-16 via Tripadvisor
Y
Y1499YKronm Family
10
Great weekend
Pros:

Great stay, Lindsey was wonderful friendly and helpful

2026-03-16 via Tripadvisor
S
scottmD6523JV Family
10
Great stay and helpful staff in Lindsey
Pros:

Our family of four stayed at this location for a week during peak season in 2025. The hotel staff was great, the pool, hot tub and near side bar were all great amenities to enjoy in the sunshine. There is ample play space for two young boys outside the but staying on the hotel ground so you know they are safe. Complementary breakfast every morning was another huge benefit for our family as we were town for spring training.

Just recently, we had to cancel a trip to the same hotel on short notice. Lindsay at the front desk was extremely accommodating and assisted in canceling the trip without issue. We will certainly be back in the future and encourage others to use this place as the location to salt River Fields, and so many other great locations are really close.

2026-03-15 via Tripadvisor
5
562vjc Business
10
Best Housekeeping Staff
Pros:

The housekeeping staff are outstanding and happy to make sure you have all that you need. They are very pleasant .

2026-03-12 via Tripadvisor
P
pauldJ5036BJ Business
10
Dustin was amazing between Courtyard & Rez Inn. We were so happy between service & quality of food. Very special
Pros:

I was so impressed with my experience with Dustin along with incredible food and experience with the dessert background

2026-01-25 via Tripadvisor
C
ccb2026 Couples
10
Scottsdale Courtyard
Pros:

Dustin and Vanshita were awesome food and service 5 star. Food was delicious and he was quite entertaining! Stop in and see for yourself!

2026-01-25 via Tripadvisor
O
OmahaChic Family United States
4
Not worth the price. Not up to Marriott standards.
Pros:

Do not book here. Is not clean, nothing works including the blinds as drapes.
Also the tv hasn’t worked since we got here 4 days ago This has been the entire building. Including the lobby. Stops, goes dark about every 50 seconds. They don’t care. Keep acting like they knew nothing about it. Hear everyone else complaining. They keep making excuses. Their people are coming in, it’s the holiday. Suspect Thai is a continuous problem. Different story from each person at the front desk. Promises promises. No 24 hour coffee.

Go elsewhere. We paid over 200 dollars a night for an 89 dollar hotel.

2025-12-28 via Tripadvisor
K
Kathy couple us
9
2025-12-16 via Nuitee
3
368tammye Solo travel
10
Great stay!
Pros:

Just me and spider elf hanging out in my beautiful residence inn suite. This is a great place to stay. I love the full size fridge and all of the kitchen amenities. The property is very beautiful and clean. Can’t wait to return.

2025-12-13 via Tripadvisor