Hôtel Martinez, in The Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
9 (3347 reviews)
73 Boulevard De La Croisette , Cannes , FR

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Immaculate cleanliness
Wonderful staff
Comfortable rooms
Great location
Good breakfast
Cons:
Pricey services
Issues with pet policies

Categories

Cleanliness
9.25
The rooms are mentioned as immaculate and kept clean.
Service
9.25
Staff are described as wonderful and impeccably trained.
Location
9.25
The location of the hotel is praised.
Room Quality
9.25
Rooms are described as very comfortable and luxurious.
Amenities
8.75
Good amenities but with some complaints about the availability.
Value for Money
8.25
Some services are considered overpriced.
Food and Beverage
8.75
The breakfast is well-liked, though some pricing complaints exist.
Overall Experience
9.25
Overall a wonderful experience with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:31

Property Description

Luxurious Accommodations
Hotel Martinez - in the Unbound Collection by Hyatt, located on the prestigious La Croisette Boulevard, offers 5-star accommodations with beautifully renovated guest rooms. Each room exudes a contemporary Art Deco style, featuring marble bathrooms and some with private terraces overlooking the Mediterranean Sea.

Culinary Delights
Indulge in a culinary journey at the hotel's exquisite dining venues. From the 2 Michelin star La Palme d'Or restaurant to the beachfront La Plage du Martinez restaurant serving fresh Mediterranean cuisine, guests can savor a variety of flavors. The Martinez Bar offers a unique experience with a selection of cocktails and live culinary shows.

Relaxation and Recreation
Guests can unwind with spa services including massages and facials, or stay active in the fitness center. Direct access to the private beach and proximity to the shopping area make it a perfect choice for leisure travelers.

Experience luxury and elegance at Hotel Martinez - in the Unbound Collection by Hyatt.

Important information:

We invite you to reserve your mattresses on the beach or the swimming pool by contacting [email protected] / 04 93 90 12 34 and to read our price list.
Reservations for deckchairs are highly recommended.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCE

Location

Guest Reviews

9
Based on 3347 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 9.25
C
Christophe • solo_traveller • fr
7
2026-10-29 • via Nuitee
B
bruno • solo_traveller • fr
9
Pros:

Très bien

Cons:

Tout

2026-10-28 • via Nuitee
I
Igor • couple • il
9
2026-10-28 • via Nuitee
A
Abderazak • couple • fr
10
2026-10-25 • via Nuitee
N
Norah • couple • sa
10
2026-10-24 • via Nuitee
K
Katja • family_with_children • at
10
Pros:

Aufgrund eines Filmdrehs wurden wir im Carlton Hotel untergebracht. Das Martinez Hotel war so zuvorkommend. Hat uns vorab informiert..alles für uns bereit gestellt und noch einmal entschuldigt, weil der Aufenthalt bei ihnen nicht geklappt hat. Das Carlton Hotel war teurer und das Martinez hat alle Kosten übernommen.

2026-10-23 • via Nuitee
L
Lety • couple • it
9
2026-10-22 • via Nuitee
B
Belis • family_with_children • tr
1
A deeply disappointing experience, handled far below the standards expected of Hôtel Martinez.
Pros:

The location of the hotel is excellent. Unfortunately, everything else about our experience was extremely disappointing.

Cons:

Unfortunately, our stay was extremely disappointing and far below what one would expect from a hotel of this standing.

We discovered numerous tiny insects in our room — in the bathtub, on the towels, on the bed and even underneath the pillows. We have photos and videos documenting the situation. Finding insects in and around the bed was particularly disturbing, especially as I was travelling with my child.

We were eventually moved from our original room to another room, but by then the experience had already caused considerable discomfort and concern. There were also other details that felt completely inconsistent with a five-star hotel, including cleanliness issues in the corridors and elevators and even the absence of proper espresso cups in the room, with only paper cups provided.

What disappointed me most, however, was the hotel’s response. After discussing the matter with Guest Relations, we were offered Hyatt points, which I declined, and ultimately only a 30% reduction for one night. Considering the seriousness of the hygiene issue and the fact that it directly affected our stay, I found this response inadequate.

I had expected the hotel to take full responsibility for the affected nights and handle the situation in a manner consistent with the reputation and standards of Hôtel Martinez. Unfortunately, that did not happen.

This was not a minor inconvenience or simply a room that did not meet our preferences; it was a genuine hygiene issue. For a hotel of this category and price level, both the incident itself and the way it was resolved were deeply disappointing.

2026-10-21 • via Nuitee
J
Jean Francois • solo_traveller • fr
10
2026-10-20 • via Nuitee
C
Chebbi • couple • fr
6
J ai passé un bon séjour
Pros:

La chambre

Cons:

Une des hôtesses au service repas qui m a mépriser

2026-10-19 • via Nuitee
N
Nugraheni Yun Mahasti • couple • id
10
2026-10-18 • via Nuitee
N
Natacha • couple • fr
10
Pros:

Tout etait parfait

2026-10-18 • via Nuitee
R
Rasha • couple • ae
10
Pros:

Hospitality cleanses

Cons:

Prices

2026-10-18 • via Nuitee
R
Rasha • couple • ae
9
2026-10-18 • via Nuitee
J
Jonah • extended_group • il
10
Best hotel
Pros:

Excellent hotel

2026-10-16 • via Nuitee
M
Magalie • couple • fr
9
Magnifique
Pros:

Mythique !

Cons:

Tout est parfait

2026-10-15 • via Nuitee
N
Nadezhda • family_with_children • dk
5
Cons:

# Disappointing Experience Despite the Hotel's Prestigious Reputation

Unfortunately, our stay at Hôtel Martinez did not fully meet our expectations, primarily due to the considerable disruptions caused by a filming production, as well as certain aspects of the service.

Prior to our arrival, we received an email informing us that access to the areas surrounding the hotel might be more challenging than usual and that, depending on filming requirements, the main entrance might occasionally be replaced by a side entrance.

Based on this communication, we understood that the inconvenience would be limited mainly to access arrangements. However, the reality turned out to be quite different.

A substantial part of the hotel was affected by the filming. The lobby was frequently inaccessible, the outdoor garden and seating areas were not always available, and the restaurants were also subject to restrictions. At times, we had to enter and move around the property using alternative entrances, which significantly impacted the atmosphere and overall experience.

**What was particularly disappointing was that none of these additional limitations had been communicated to us in advance.**

The dining arrangements were another source of frustration. On the day of our arrival, we asked whether we could have lunch inside the hotel but were informed that this was not possible due to the filming. Instead, we were directed to the beach restaurant. Unfortunately, it was raining that day, making the prospect of dining by the beach far from ideal.

On another evening, when we wished to have dinner at the beach restaurant, we were told that it was unavailable due to a private event. This meant that, on different occasions, both the hotel's indoor and beach dining options were restricted for reasons entirely unrelated to our preferences.

We also experienced a disappointing interaction with a member of staff during breakfast, I believe on the second morning of our stay.

2026-10-15 • via Nuitee
L
Lina • extended_group • se
10
Fantastiska dagar i underbar och vacker miljö och omgivning
2026-10-12 • via Nuitee
R
Romain • couple • fr
10
2026-10-12 • via Nuitee
M
Michele • couple • it
10
2026-10-11 • via Nuitee