Hôtel Martinez, in The Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
9 (3244 reviews)
73 Boulevard De La Croisette , Cannes , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Immaculate cleanliness
Wonderful staff
Comfortable rooms
Great location
Good breakfast
Cons:
Pricey services
Issues with pet policies

Categories

Cleanliness
9.25
The rooms are mentioned as immaculate and kept clean.
Service
9.25
Staff are described as wonderful and impeccably trained.
Location
9.25
The location of the hotel is praised.
Room Quality
9.25
Rooms are described as very comfortable and luxurious.
Amenities
8.75
Good amenities but with some complaints about the availability.
Value for Money
8.25
Some services are considered overpriced.
Food and Beverage
8.75
The breakfast is well-liked, though some pricing complaints exist.
Overall Experience
9.25
Overall a wonderful experience with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:31

Property Description

Luxurious Accommodations
Hotel Martinez - in the Unbound Collection by Hyatt, located on the prestigious La Croisette Boulevard, offers 5-star accommodations with beautifully renovated guest rooms. Each room exudes a contemporary Art Deco style, featuring marble bathrooms and some with private terraces overlooking the Mediterranean Sea.

Culinary Delights
Indulge in a culinary journey at the hotel's exquisite dining venues. From the 2 Michelin star La Palme d'Or restaurant to the beachfront La Plage du Martinez restaurant serving fresh Mediterranean cuisine, guests can savor a variety of flavors. The Martinez Bar offers a unique experience with a selection of cocktails and live culinary shows.

Relaxation and Recreation
Guests can unwind with spa services including massages and facials, or stay active in the fitness center. Direct access to the private beach and proximity to the shopping area make it a perfect choice for leisure travelers.

Experience luxury and elegance at Hotel Martinez - in the Unbound Collection by Hyatt.

Important information:

We invite you to reserve your mattresses on the beach or the swimming pool by contacting info@hotel-martinez.com / 04 93 90 12 34 and to read our price list.
Reservations for deckchairs are highly recommended.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 3244 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 9.25
M
Miroslava • couple • ch
10
2026-06-06 • via Nuitee
J
JEAN-NOEL • couple • fr
10
2026-06-06 • via Nuitee
B
Bandar • couple • sa
9
2026-06-05 • via Nuitee
G
Gianluigi • family_with_children • it
8
2026-06-04 • via Nuitee
L
Luiz • solo_traveller • br
9
2026-06-04 • via Nuitee
E
Elizabeth • couple • gb
10
2026-06-02 • via Nuitee
M
Mounir • solo_traveller • dz
10
Top des top
Pros:

J’ai aimé tous dans cette hôtel

Cons:

Rien a signaler

2026-06-02 • via Nuitee
C
Caroline • couple • gb
10
2026-06-01 • via Nuitee
D
Dion • extended_group • xk
10
2026-06-01 • via Nuitee
H
hisham • couple • eg
10
2026-06-01 • via Nuitee
S
Smitrax • Couples • Oxford, Oxfordshire, England
8
Enjoyable stay. Room for improvement.
Pros:

We had a 5 night stay to celebrate a special occasion. We usually stay at The Carlton but had a ‘Guest of Honour’ reward available for a Hyatt stay so thought we would experience what it’s like to stay at The Martinez and be treated like one of their most loyal and valued customers…

Guest of Honour redemptions can receive upgrades up to a standard suite level but even though these were available we were given a premium room with partial sea view.

Check in was efficient and friendly and we were walked up to the room. We mentioned our reason for staying and the lady suggested she would arrange something special for us for the following day but nothing materialised. Probably best not to say anything if you’re not going to follow through as it just caused disappointment. There was a bottle of Taittinger was waiting in the room as welcome gift along with a note which is a nice touch.

The room was good overall. The air conditioning was excellent which isn’t always the case in other hotels. The bed was very comfortable. The room was spacious and in relatively good condition with usual signs of wear. The shower was disappointing as it was just a shower head in a bath rather than a walk in rain shower. There was a bit of noise from the bars/clubs on the opposite side of the street (we were 4th floor). Turn down service was disappointment compared to other 5 star hotels we’ve stayed at.

Breakfast was mostly excellent (and included as a guest of honour benefit) with a generous selection. I would have preferred for egg dishes to be made freshly rather than part of the buffet and maybe they could have been ordered but nobody ever asked if we wanted anything other than coffee.

We had drinks on the outdoor terrace which is a lovely spot. When we were there service was slow but friendly and the cocktail (margarita) a bit watery. We didn’t drink there again.

It can get busy at the front of the hotel as there are only really 3 parking spaces and a drop off area yet they let other cars park in the drop off area meaning arriving in a taxi can mean a wait. If you show up in your €500k super car you’re probably okay, if you arrive in a taxi you can expect to be dropped off a bit further away and struggle with your own luggage.

2026-05-30 • via Tripadvisor
Şükran • couple • tr
9
2026-05-30 • via Nuitee
A
Amiirah • solo_traveller • ae
9
2026-05-29 • via Nuitee
V
Violette • couple • fr
10
2026-05-29 • via Nuitee
C
Christian • solo_traveller • it
10
2026-05-29 • via Nuitee
D
dalal • couple • kw
1
A Deeply Disappointing Experience at One of Cannes’ Most Prestigious Hotels
Pros:

Nothing

Cons:

I stayed at Hôtel Martinez Cannes during the Cannes Film Festival and paid approximately €1,900 for less than 10 hours, expecting the privacy, security, professionalism, and impeccable service associated with one of the most prestigious luxury hotels in the world.

Instead, my stay was marked by a series of unacceptable failures. A personal item was damaged, a member of staff entered my occupied room, and basic guest requests were handled with significant delays. These incidents alone would have been disappointing, but what followed was even more concerning.

Management acknowledged shortcomings and proposed loyalty points as a gesture of goodwill. The amount offered changed during discussions, and despite repeated assurances, the promised points were never credited to my account. More importantly, I was never seeking compensation—I was seeking accountability and a genuine commitment to guest care.

In good faith, I gave the hotel a second opportunity to restore my confidence in its hospitality. Unfortunately, the situation deteriorated further. Rather than being treated with professionalism, empathy, and respect, I left feeling dismissed, humiliated, and profoundly disappointed. What should have been a service-recovery effort became an uncomfortable public incident during one of the busiest periods of the Cannes Film Festival, in full view of guests and visitors.

The most troubling aspect of this experience was not the original mistakes. Any hotel can make mistakes. True luxury is revealed by how those mistakes are handled. In my experience, Hôtel Martinez repeatedly failed to demonstrate the discretion, accountability, respect, and guest-focused professionalism that its reputation, pricing, and brand standards promise.

A luxury hotel is not defined by its room rates, location, or prestige. It is defined by how it treats its guests.

2026-05-29 • via Nuitee
T
Tanja • couple • de
10
2026-05-29 • via Nuitee
6
616sharlam • Couples
10
Hotel Martinez amazing
Pros:

This hotel is beautiful and very welcoming. They change out the lobby fresh flowers daily and they are so pretty. Our room and view was spectacular. We were presented with a bottle of champagne and personal greeting in our room.

2026-05-28 • via Tripadvisor
J
Johanne • couple • ca
10
2026-05-28 • via Nuitee
P
Pascal N • solo_traveller • fr
10
Pros:

Luxury and Services

Cons:

To be alone there))

2026-05-28 • via Nuitee