Hôtel Martinez, in The Unbound Collection by Hyatt

Hotels
Unbound Collection by Hyatt
9 (3323 reviews)
73 Boulevard De La Croisette , Cannes , fr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Immaculate cleanliness
Wonderful staff
Comfortable rooms
Great location
Good breakfast
Cons:
Pricey services
Issues with pet policies

Categories

Cleanliness
9.25
The rooms are mentioned as immaculate and kept clean.
Service
9.25
Staff are described as wonderful and impeccably trained.
Location
9.25
The location of the hotel is praised.
Room Quality
9.25
Rooms are described as very comfortable and luxurious.
Amenities
8.75
Good amenities but with some complaints about the availability.
Value for Money
8.25
Some services are considered overpriced.
Food and Beverage
8.75
The breakfast is well-liked, though some pricing complaints exist.
Overall Experience
9.25
Overall a wonderful experience with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:31

Property Description

Luxurious Accommodations
Hotel Martinez - in the Unbound Collection by Hyatt, located on the prestigious La Croisette Boulevard, offers 5-star accommodations with beautifully renovated guest rooms. Each room exudes a contemporary Art Deco style, featuring marble bathrooms and some with private terraces overlooking the Mediterranean Sea.

Culinary Delights
Indulge in a culinary journey at the hotel's exquisite dining venues. From the 2 Michelin star La Palme d'Or restaurant to the beachfront La Plage du Martinez restaurant serving fresh Mediterranean cuisine, guests can savor a variety of flavors. The Martinez Bar offers a unique experience with a selection of cocktails and live culinary shows.

Relaxation and Recreation
Guests can unwind with spa services including massages and facials, or stay active in the fitness center. Direct access to the private beach and proximity to the shopping area make it a perfect choice for leisure travelers.

Experience luxury and elegance at Hotel Martinez - in the Unbound Collection by Hyatt.

Important information:

We invite you to reserve your mattresses on the beach or the swimming pool by contacting [email protected] / 04 93 90 12 34 and to read our price list.
Reservations for deckchairs are highly recommended.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCE

Location

Guest Reviews

9
Based on 3323 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 9.25
E
Eden couple il
10
2026-08-07 via Nuitee
E
Eden couple il
10
2026-08-07 via Nuitee
E
Eva couple ee
10
Pros:

One of my favorite hotels in the world. Love the beautifully renovated rooms, the breakfast, the beach club (be sure to book a sunbed in advance!)

Cons:

train track view from the room

2026-08-06 via Nuitee
M
M6114FVkimb NONE
10
Amazing Hotel!
Pros:

I highly recommend Hotel Martinez! Our stay was fabulous! The staff is so helpful and nice, the rooms were beautiful and so clean! The beach club is wonderful! I would come back again!

2026-07-27 via Tripadvisor
J
jfranzoni Couples Troy, Michigan
2
pretentious people
Pros:

went there for breakfast, walked into the lobby and the first thing i got were "suspicious eyes" from a tall Herman Munster looking guy. i said that i was here for breakfast, and he or another worker pointed me to the dining room. so my wife and i walk over to the hostess and i say two for breakfast, and then comes the dumbest question in the history of hospitality "what is your room number" she says. and i state that we are not staying at the hotel, and she comes back with the BS statement that they are fully committed for breakfast. now mind you the ding room is 50 percent empty and its 10AM so breakfast is one more hour. so she lied to us. hey General Manager im confused. how many people like myself do you turn away a day trying to be "EXCLUSIVE"? i did some quick math, somewhere around ten a day i figure at 200 euros a pop over 365 days is somewhere around 750000 euros of lost revenue. and its not like this place is a five star hotel, its a "Hyatt" so say 3 star is more like it. oh and while im at it, have a little more respect when an American walks into your Hotel, and you know where im going with this. pretentious wanna be hotel. AVOID!

2026-07-27 via Tripadvisor
Y
Y8243JYdannyg NONE
10
Celebrity Treatment
Pros:

Hotel Martinez is worth every penny to stay in the heart of Cannes. A special mention to Romain and Nadir, the guest relations manager for ensuring we were taken care of and the special gift they left us on our way out. We will always remember our time as a family at Martinez.

2026-07-24 via Tripadvisor
_
_H6130JD NONE
2
The Worth hotel we ever stayed
Pros:

Please avoid this hotel if you expect the level of service and hospitality that a luxury hotel should provide.

Our flight from Berlin was cancelled due to severe weather, and there were no alternative flights available that day. We provided official proof and explained that the situation was completely beyond our control. Despite this, Hotel Martinez charged us for both nights.

We were not asking for a refund. We accepted paying for the first night and even offered to extend our stay by one additional night instead of paying for a night we were physically unable to use. The hotel refused every possible compromise and simply hid behind its “hotel policy.”

This is not luxury hospitality. Luxury is about taking care of guests when unexpected situations happen. Here, there was absolutely no flexibility, no understanding, and no willingness to help.

The disappointments didn’t end there.

The hotel promotes its private beach, but it is not included in the room rate. On top of that, when we arrived, every sunbed was already fully booked, making the beach unavailable despite the additional cost.

At reception, there wasn’t even complimentary bottled water for guests, which is a basic courtesy at many luxury hotels.

Breakfast was also disappointing. Even something as simple as avocado came with an extra charge, despite the very high room rates.

The hotel itself is beautiful, but beautiful buildings alone do not create a five-star experience. Service does.

For the price they charge, we expected empathy, flexibility, and genuine hospitality. Instead, we experienced rigid policies and a complete lack of customer care.

Unfortunately, this was one of the most disappointing luxury hotel experiences we have ever had. We will not return, and based on our experience, we cannot recommend Hotel Martinez to other travelers.

2026-07-22 via Tripadvisor
S
Saken couple ru
7
Pros:

Завтраки прекрасны!

Cons:

К сожалению, основная проблема это пляж, для отеля такого уровня, просто не прилично то, что гости вынуждены отдельно бронировать места на пляже, если повезет и они будут доступны! Очень неудобно выпрашивать лежаки и зонтики, когда ты приехал в отель такого уровня…

2026-07-22 via Nuitee
A
abdulaziz couple sa
9
2026-07-21 via Nuitee
D
Darja couple ae
9
2026-07-20 via Nuitee
M
MEHMET couple tr
5
Biraz zorlandık
Cons:

Sorunlar yaşadık Resepsiyon hepsini biliyor

2026-07-20 via Nuitee
D
Darja couple ae
9
2026-07-20 via Nuitee
9
929fadic NONE California
10
BEst service in Cannes
Pros:

Absolutely great hotel , we have been there almost 20 times and they never disappoint , it make you feel welcome every time and you just arrived at home

2026-07-18 via Tripadvisor
2
25matejj NONE
10
Great experience
Pros:

Amazing hotel in Cannes it is in the top 3 of hotels. The service is impeccable and the staff is super friendly. I will definitely return soon.

2026-07-18 via Tripadvisor
I
Iqbal couple ae
9
2026-07-17 via Nuitee
A
Alessio couple it
10
2026-07-17 via Nuitee
L
LionKing711 Family Los Angeles, California
10
A Masterclass in Hospitality: Why Hotel Martinez Remains Our Ultimate Cannes Sanctuary
Pros:

Returning to the Hotel Martinez every year is more than just a vacation for us—it has become a homecoming. Year after year, this iconic property proves why it is, without a doubt, one of the greatest hotels in the world.
What truly elevates the Martinez from a luxury stay to an unforgettable experience is its peerless level of service. The staff doesn’t just provide impeccable service; they treat us like family, constantly going above and beyond the call of duty to ensure every single day is seamless, pleasant, and deeply memorable.
The Heart of the Martinez: An Unrivaled Team
Every touchpoint of this hotel is staffed by individuals who define the gold standard of hospitality. We want to extend our deepest gratitude to:
The Front Desk & Bellmen: From the very first moment of arrival, their warm welcomes, efficiency, and genuine care set a beautiful tone for the entire stay.
The Concierge Team: Absolute magicians. No request is too big or too small, and their local expertise and flawless execution make navigating Cannes effortless.
The Breakfast Team & Stand Hosts: Starting our mornings with them is an absolute joy. Their vibrant energy, attentiveness, and warmth make breakfast a highlight of the day. Thank you!
A New Highlight: Exceptional On-Site Dining
While we have always loved the hotel, this year we decided to explore the on-site dining options for dinner more extensively. It was a revelation. The culinary experience was spectacular—beautifully executed, incredibly flavorful, and accompanied by the same world-class service we have come to expect throughout the property.
Leadership That Shines
None of this happens by accident. To the Executive Team: you are doing an extraordinary job. The passion, training, and dedication you instill in your staff shine through in every single interaction. It is clear that leadership here leads by example, creating a culture of excellence that is palpable the moment you step through the doors.
To everyone at Hotel Martinez, thank you for another magical year. We are already counting down the days until we return home to you next year.

2026-07-16 via Tripadvisor
Y
Yana couple de
10
2026-07-16 via Nuitee
1
1uptraveler1738 Couples New York City, New York
10
Should be 10 stars!
Pros:

Magnificent hotel, wonderful staff from top to bottom. Bravo to General Manager Cotteray. Excellent service at every level. The hotel is immaculate, the staff are elegant and pleasing. Every detail is managed to perfection. The location is a 10, the beach service is top, probably the best on the Crosseite. The room was perfect. Thank you .. 10 stars ⭐️ if I could, 5 is not enough!

2026-07-15 via Tripadvisor
M
Mnatsakanyan family_with_children cy
2
Pros:

Location

Cons:

I was very disappointed with my experience. I booked an expensive premium room, but the room I was assigned faced the train tracks and was not what I expected. I arrived at 18:00 yet I was told to wait because my room was still not ready.

The room I had booked was of poor quality, so I had no choice but to pay an additional €1,600 to upgrade to a better room.

Considering that I spent over €12,000 on my stay, I expected much better service and accommodation. This experience did not meet the standards I would expect from a hotel at this level.

2026-07-15 via Nuitee