Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent rooftop breakfast with great views
Friendly and helpful staff (many positive mentions)
Spacious rooms with good views
Quiet area with parking and near Jewish quarter
Good value for money
Cons:
Air-conditioning issues: not cooling or noisy/difficult to regulate
Occasional unpleasant room smells (cigarette, sewage)
Missing/empty amenities in rooms (no kettle, empty dispensers, no complimentary bottled water)
Reception delays / having to use an app to book restaurant
Location a bit far from the historic centre for some (about 20 min walk)

Categories

Cleanliness
8.2
Mixed: multiple reviews praise very clean rooms, but some guests reported cigarette and sewage smells and a stain under the sink and incomplete replenishment of bathroom dispensers.
Service
9.2
Generally praised for helpful and exceptional staff in many reviews, though a few reports of slow reception service and being redirected to an app for restaurant bookings.
Location
9
Positive: quiet area, near the Jewish quarter, parking available; noted as about a 20-minute walk to the historic centre (a bit removed but walkable).
Room Quality
8
Mixed: many guests found rooms spacious with great views, but several reported air-conditioning problems (not cooling or noisy/difficult to regulate) and occasional insect issues with open windows.
Amenities
7.5
Negative notes: missing in-room kettle, empty shower dispensers, no complimentary bottled water in rooms (minibar-only), and issues with AC controls; otherwise rooftop restaurant and breakfast facilities are strong.
Value for Money
9
Frequently described as good value and recommended for price-to-quality ratio in multiple reviews.
Food and Beverage
9.5
Strong positives: repeatedly praised rooftop restaurant and breakfast (varied, excellent views and quality). A minor complaint about having to reserve via an app for dinner service.
Overall Experience
9.2
Overall positive guest experience driven by excellent breakfast/views, friendly staff and comfortable rooms, tempered by sporadic service lapses and room/amenity issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 05:16

Property Description

Luxurious Accommodation in the Heart of Bucharest

Luxurious Rooms: Experience comfort and style in our luxuriously furnished, air-conditioned, and soundproof rooms with stunning city views. Each room is equipped with modern amenities for a relaxing stay.

Dining Experience: Indulge in a delightful culinary journey at our on-site restaurant offering fusion cuisine and traditional Romanian dishes made from seasonal and market-fresh ingredients. Don't miss our "Breakfast with a view" buffet at the trendy 12 Sky Bar.

Convenience and Events: Benefit from services like airport transfers, concierge assistance, and fully equipped meeting rooms for your corporate events. Explore nearby attractions like the National Museum of Art and Carol Park during your stay.

Book your luxurious stay at Union Plaza Hotel now for an unforgettable experience in Bucharest!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 5122 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9.2
S
Sami • solo_traveller • il
10
2026-08-29 • via Nuitee
A
Arif • solo_traveller • no
6
Pros:

Everything is very nice

Cons:

Nothing

2026-08-29 • via Nuitee
V
Vitalii • solo_traveller • ua
8
Pros:

Розташування, привітний персонал.

Cons:

Бетонна стеля в номері. Відсутність хоча б пляшки води.

2026-08-29 • via Nuitee
T
Tali Revital • solo_traveller • il
8
2026-08-29 • via Nuitee
O
Oana Georgeta • solo_traveller • ro
10
2026-08-28 • via Nuitee
A
Alexandru • solo_traveller • fr
1
Pros:

Good breakfast

Cons:

Terrible staff

2026-08-27 • via Nuitee
H
Heluise • solo_traveller • br
8
2026-08-26 • via Nuitee
P
Panagiotis • couple • gr
8
2026-08-25 • via Nuitee
M
Mario • couple • br
10
Um lugar para descansar e desfrutar de uma vista incrível!
Pros:

Tudo! Conforto, atendimento, café da manhã e da vista! Conseguimos entrar algumas horas antes e sair uma hora depois! Os funcionários são muito atenciosos.

Cons:

Nada!

2026-08-25 • via Nuitee
A
Andrei • couple • ro
10
Pros:

The staff is the best, we had parking at any time, the room was big. Everything was perfect!

2026-08-25 • via Nuitee
I
Itay • solo_traveller • il
5
2026-08-24 • via Nuitee
F
Felicia • solo_traveller • ro
9
Pros:

Micul dejun foarte bun. Patul confortabil.

Cons:

La 4 stele te aștepți sa ai mai multe facilități in camera. Un fierbător de apă, un expressor, cafea, ceaiuri. Papuci, facilități de călcat. Minibarul nu avea lista de preturi. Comunicarea cu recepția greoaie.

2026-08-24 • via Nuitee
A
Ana Maria • solo_traveller • ro
10
2026-08-23 • via Nuitee
D
dorin alexandru • couple • ro
10
2026-08-23 • via Nuitee
S
Stefan12345 • solo_traveller • pl
8
Pros:

Bardzo miła obsługa kelnerska przy śniadaniu świetny widok z restauracji.

2026-08-23 • via Nuitee
R
Rachael • solo_traveller • gb
6
2026-08-22 • via Nuitee
H
Hedi ben aharon • solo_traveller • il
10
2026-08-21 • via Nuitee
E
Erkki • family_with_children • ee
10
2026-08-21 • via Nuitee
W
WALLA • couple • il
8
2026-08-21 • via Nuitee
A
Ana-Maria • couple • jp
10
2026-08-20 • via Nuitee