Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent rooftop breakfast with great views
Friendly and helpful staff (many positive mentions)
Spacious rooms with good views
Quiet area with parking and near Jewish quarter
Good value for money
Cons:
Air-conditioning issues: not cooling or noisy/difficult to regulate
Occasional unpleasant room smells (cigarette, sewage)
Missing/empty amenities in rooms (no kettle, empty dispensers, no complimentary bottled water)
Reception delays / having to use an app to book restaurant
Location a bit far from the historic centre for some (about 20 min walk)

Categories

Cleanliness
8.2
Mixed: multiple reviews praise very clean rooms, but some guests reported cigarette and sewage smells and a stain under the sink and incomplete replenishment of bathroom dispensers.
Service
9.2
Generally praised for helpful and exceptional staff in many reviews, though a few reports of slow reception service and being redirected to an app for restaurant bookings.
Location
9
Positive: quiet area, near the Jewish quarter, parking available; noted as about a 20-minute walk to the historic centre (a bit removed but walkable).
Room Quality
8
Mixed: many guests found rooms spacious with great views, but several reported air-conditioning problems (not cooling or noisy/difficult to regulate) and occasional insect issues with open windows.
Amenities
7.5
Negative notes: missing in-room kettle, empty shower dispensers, no complimentary bottled water in rooms (minibar-only), and issues with AC controls; otherwise rooftop restaurant and breakfast facilities are strong.
Value for Money
9
Frequently described as good value and recommended for price-to-quality ratio in multiple reviews.
Food and Beverage
9.5
Strong positives: repeatedly praised rooftop restaurant and breakfast (varied, excellent views and quality). A minor complaint about having to reserve via an app for dinner service.
Overall Experience
9.2
Overall positive guest experience driven by excellent breakfast/views, friendly staff and comfortable rooms, tempered by sporadic service lapses and room/amenity issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 05:16

Property Description

Luxurious Accommodation in the Heart of Bucharest

Luxurious Rooms: Experience comfort and style in our luxuriously furnished, air-conditioned, and soundproof rooms with stunning city views. Each room is equipped with modern amenities for a relaxing stay.

Dining Experience: Indulge in a delightful culinary journey at our on-site restaurant offering fusion cuisine and traditional Romanian dishes made from seasonal and market-fresh ingredients. Don't miss our "Breakfast with a view" buffet at the trendy 12 Sky Bar.

Convenience and Events: Benefit from services like airport transfers, concierge assistance, and fully equipped meeting rooms for your corporate events. Explore nearby attractions like the National Museum of Art and Carol Park during your stay.

Book your luxurious stay at Union Plaza Hotel now for an unforgettable experience in Bucharest!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 5122 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9.2
Y
Yarin • couple • il
8
2026-11-07 • via Nuitee
S
Sammie • couple • gb
6
2026-11-06 • via Nuitee
S
Simone • couple • it
7
Il soggiorno è stato piacevole, torneremo.
Pros:

Arredamento, posizione e staff

Cons:

La doccia, bella ma non funzionale. Forse lo scarico non andava bene e si riempiva il bagno di acqua.
I teli della doccia dovrebbero avere una misura più grande.

2026-11-05 • via Nuitee
B
Bashar • couple • iq
8
2026-11-04 • via Nuitee
D
Dan • family_with_children • ro
9
2026-11-03 • via Nuitee
G
Gabriela • solo_traveller • ca
7
Pas trop fonctionnel
Pros:

Lit et oreillers confortables. Le petit déjeuner est excellent et la salle de déjeuner au 12e étage offre une belle vue sur la ville. Bon emplacement à environ 7 minutes à pied de Piata Unirii, autobus à proximité.

Cons:

La porte de la chambre défectueuse, ne pouvait pas être barrée de l'intérieur, le safe ne fonctionnait pas, l'air conditionné plus froid que pour la saison malgré avoir essayé de monter la température, le téléphone ne fonctionnait pas. Chambre en face de l'ascenseur donc assez bruyant avec tout le monde qui passait devant.

2026-11-03 • via Nuitee
C
Christiana • couple • ch
6
The Hotel does not support the brand „Plaza“.
Pros:

Reception was very kind and helpfull. Good location.

Cons:

The barman tipped himself without asking…

2026-11-03 • via Nuitee
R
Raby • couple • gb
7
Ok,clean and modern not much atmosphere lacked in services.
Pros:

All was ok, nothing to like or dislike.

Cons:

See previous answer

2026-11-02 • via Nuitee
S
STEFAN • solo_traveller • ro
9
Pros:

Locația și curățenia

Cons:

Faptul ca ar trebui intervenit in renovarea camerelor pentru cele 4 stele

2026-11-02 • via Nuitee
C
Cristian • solo_traveller • ro
9
2026-11-02 • via Nuitee
אור • family_with_children • il
10
2026-11-02 • via Nuitee
S
Standrew • family_with_children • us
10
Union Plaza Hotel
Pros:

The reception staff was great. My check-in time was not until 15:00 and manage to get a room 2 hours early. I had Room 1105 and had an excellent view of the Parliament. There is a small store and barbershop nearby. Uber or any taxi service is easy for drop off and pick-up from the street. They do have a 10 vehicle parking lot but it's very small. There is plenty of parking on the street.

Cons:

The door is very thin so noise inside and outside does travel quite a bit. The bed is sort of hard for my comfort. But overall, the hotel is quiet, clean and would recommend.

2026-11-01 • via Nuitee
M
Marian • extended_group • ro
5
2026-10-31 • via Nuitee
S
Simion Iulian • solo_traveller • ro
10
2026-10-30 • via Nuitee
M
Mihaela • extended_group • es
8
2026-10-29 • via Nuitee
F
Florinel • couple • ro
6
Raportul calitate/preț nu este unul corect.
Pros:

Mi-a plăcut faptul ca au ținut cont de cererea mea de a îmi selecta o cameră la un etaj superior.

Cons:

Nu mi-a plăcut faptul ca locurile de parcare sunt insuficiente, faptul ca la recepție este o singură persoană și se așteaptă destul de mult. Când ieși din lift, holul dă impresia unui vagon, este un pic subdimensionat pentru un hol al unui hotel de 4 stele.
Camera avea un miros neplăcut care părea ca vine de la baie, chiuveta avea o scurgere care funcționa greu, în sensul ca apa se scurgea cam greu.
Micul dejun a fost unul foarte sărac, sucurile lor de dozator erau diluate cu apă peste măsură, aproape ca nu se simțea gustul de suc și nu estedeloc o exagerare, nu am mai întâlnit așa ceva.
Am ales hotelul pentru poziția lui și pentru restaurantul pe care l am văzut pe Tik tok, însă nu are nimic special, este mic iar priveliștea nu este una wow.
De asemenea, la plecare mi a fost înmânată o factură care nu era pe numele meu, deși am comunicat și predat cheia unde era destul de clar numărul camerei. Mi-am dat seama de eroare după ce aproape am plecat din parcare, am mers și am
Explicat eroarea și până la urmă a fost corectată și mi s-a oferit factura și chitanțele solicitate.
Una peste alta, prețul cerut pentru o noapte de cazare (160 euro cu mic dejun inclus, este unul exagerat pentru ce primești).

2026-10-29 • via Nuitee
D
Dmitrijs • solo_traveller • bg
1
Bad customer service
Pros:

The breakfast and the rooftop was nice.

Cons:

The AC was not working ! It was making very much noise and impossible to sleep! From the reception they couldn’t help and said we have to wait till next day for assistance!

2026-10-28 • via Nuitee
M
mihail • couple • ro
10
2026-10-28 • via Nuitee
C
Cristian • family_with_children • it
5
Unsatisfied
Pros:

I like the position close to downtown

Cons:

I share to reception all what I dislike, first of all the inoperative electrical room key (the know the problem and they assign me that room as well), the shower has licked on the bathroom floor; furthermore the interphone was broken and I couldn't use it to call the reception (always I went down to talk with reception about the problems) and to set the wake-up call every day. I asked to reception to inform the management to get me a partial refund. They asked me to write an email but they don't yet answer me after 6 days.

2026-10-24 • via Nuitee
A
Alexandru • solo_traveller • ro
9
2026-10-23 • via Nuitee