Tru By Hilton Columbia Greystone

Hotels
•
Tru by Hilton
8.8 (960 reviews)
185 Stoneridge Drive , Columbia , US
+1 803-756-4140

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
8.15
Several reviews mentioned issues with room cleanliness, such as hairs and poor bathroom sanitation.
Service
9.99
Staff were frequently described as friendly and accommodating, particularly with early check-in.
Location
9.16
Location praised for proximity to events, making transportation easy.
Room Quality
8.61
Some complaints regarding basic room quality, such as the absence of a toilet lid.
Amenities
8.64
Amenities were generally rated well, although breakfast and cleanliness were cited as concerns.
Value for Money
9.1
Mixed reviews on pricing; some unhappy with unexpected charges, but still considered a fair value.
Food and Beverage
7.65
Notably negative feedback regarding breakfast options and quality.
Overall Experience
9.12
Overall, guests reported a satisfactory experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:27

Property Description

Modern Accommodation with Convenient Amenities
Tru By Hilton Columbia Greystone in Columbia provides a comfortable stay with a fitness centre, free WiFi, and non-smoking rooms. Enjoy the shared lounge and snack bar during your visit.

Delicious Breakfast and Leisure Activities
Start your day with a buffet or American breakfast. Unwind by playing billiards on-site or visit nearby attractions like EdVenture Children's Museum and Columbia Museum of Art.

Accessible Location and Exceptional Service
Conveniently located near South Carolina State Museum, this 3-star hotel also offers a 24-hour front desk, business centre, and a welcoming atmosphere for guests.

Book your stay at Tru By Hilton Columbia Greystone for a memorable experience in Columbia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Guest Reviews

8.8
Based on 960 reviews
Cleanliness: 8.15
Service: 9.99
Location: 9.16
Room Quality: 8.61
Amenities: 8.64
Value for Money: 9.1
Food and Beverage: 7.65
Overall Experience: 9.12
T
thomas • couple • us
7
Great for one night
Pros:

Clean, good location, parking, comfortable

Cons:

Cost and breakfast

2026-09-18 • via Nuitee
V
Violeta • family_with_children • us
8
2026-09-17 • via Nuitee
L
Latoya • couple • us
9
Cons:

I didn't like the pillows

2026-09-15 • via Nuitee
R
Reginald • couple • us
9
2026-09-13 • via Nuitee
M
Monique • family_with_children • us
10
2026-09-12 • via Nuitee
M
Marvin • extended_group • us
10
2026-09-12 • via Nuitee
J
Jamael • solo_traveller • us
9
Comfortable, clean stay, with the basics.
Pros:

Room was clean. Well stocked.

Cons:

Breakfast and the coffee and in room amenities like a microwave and coffee maker.

2026-09-12 • via Nuitee
J
Jonathan • couple • us
8
2026-09-09 • via Nuitee
D
DiDonato • solo_traveller • us
10
Pros:

Friendliness

Cons:

Didn't exchange towels

2026-09-07 • via Nuitee
J
Jeffrey • couple • us
10
Tru hotels are priced right and always comfortable.
Pros:

The location

Cons:

Nothing we enjoyed our stay.

2026-09-06 • via Nuitee
M
mcbeth • solo_traveller • us
10
2026-09-04 • via Nuitee
T
Tina • solo_traveller • us
10
Pros:

The staff was friendly, the GM was wonderful. The place was so clean.

Cons:

Little small. And no pool.

2026-09-01 • via Nuitee
W
William • solo_traveller • us
10
2026-08-31 • via Nuitee
B
Bruce • solo_traveller • us
9
We like this location and I will book this hotel next time if I go to this area again.
Pros:

Clean and quiet.

2026-08-31 • via Nuitee
R
Roger • couple • us
9
2026-08-30 • via Nuitee
S
Shirley • family_with_children • us
10
Our stay at Tru made us feel comfortable and we would definitely come back.
Pros:

Clean and organized and it smelled fresh. The staff were friendly, helpful and professional!! Shout out to Mr Wright, Lisa, Dwight and Lashawn. They were all exceptional and made us feel at home. The breakfast, lounge space, room appointments, and the location was a plus. Close to everything, Ft Jackson, downtown etc.

Cons:

No complaints

2026-08-29 • via Nuitee
J
Jeff • couple • us
5
If the humidity level in the rooms could be fixed, the hotel would be perfect.
Pros:

The staff were very nice. Martha was very nice at breakfast. Dwight was also a great help. Everything was very clean. The lobby was very nice to use.

Cons:

The rooms were very humid. We switched rooms for the second night, and while the humidity level was better in the second room, it was still too humid.

2026-08-24 • via Nuitee
K
Kaylen • family_with_children • us
10
2026-08-23 • via Nuitee
C
Cosio • couple • us
10
2026-08-14 • via Nuitee
C
Crosby • couple • us
10
2026-08-14 • via Nuitee