The Stratton House Hotel

Room outdated and lack of air con - although unusually hot weather

The extractor for the kitchen was just outside our bedroom window. When it started up at 7.30am, ready for breakfast preparation, it was very load and so woke us up.

Dated. Needs a refurb in the rooms

I had a single room with a tiny TV that didnt work properly. The room smelt musty and of drains, especially in the bathroom. I had to shut the bathroom door to try and alleviate it. Didnt help as the bed is right opposite the bathroom I honestly dont think it was worth the money I paid. The pillows had no real stuffing to them. I dont drunk coffee and there was no teabags. Really disappointed with the room for the price.

Bathroom needs updating and decorating, grubby carpets in room, stairs and corridor, breakfast choice was limited and very slow service

Only one thing I didn't like was the wooden chair in the room it would have been nicer to have a more comfortable chair to sit in

Room was not clean, bed soft, pillows very flat. Extension leads everywhere, could not open window. Shower attached to wall at a height only a child could stand under. Bathroom taps covered in limescale and plug holes dirty. Knob on bathroom radiator on floor and bathroom door did not close properly.

The Inn is very outdated. My room definitely needed a lick of paint and the cleaning could have been more thorough as there was cobwebs and in general the cleaning is very basic in there. The bed is very narrow. The blanket is also extremely narrow. The Inn is very good for short stays however.

Small sink in bathroom, lack of continuity at breakfast, attitude of some members of staff, general atmosphere, a 🙂goes a long way to improve individual perceptions. Local hiring within the bar should not affect residents. There is a dining area which could be used for breakfast and that would be better than their current arrangements.

No flexibility and breakfast starts too late on a working day. Most hotels start breakfast a 0700.

The biggest problem was the bathroom,it was literally a cupboard, you couldn’t open the shower door without hitting the sink , if you sat on the toilet your knees were under the sink and you rested your arms on the sink ,also there was no way of holding the door shut . The other problem was the kitchen extraction pipe right outside the window that droned all the time the kitchen was open from breakfast to end of the evening meal

Was not told where or when breakfast was when I checked in, window in room would not close leading to road noise all night, curtains were not black out, Breakfast only started 08:00 and was cooked only as I went down at 07:45 to see if I could take some cold items with me and was told they only do cooked to order which was no good as I had an appointment and had to leave. Will not return.

The bathroom was virtually unusable. Carpet was stained. The bed had no mattress protector on. The room was in desperate need of refurbishment particularly the bathroom

Location was superb