Hotel Casa Tago

Hotels
•
Independent
8.6 (79 reviews)
2 blocks and a half east from, the park Juan Santamaria, Alajuela, Alajuela , Alajuela , CR
506-2431 3121

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Continental breakfast
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Free self parking
See all facilities

Review Highlights

Pros:
Excellent location near the airport and town center
Very friendly and helpful staff (multiple mentions)
Clean rooms and well-kept pool
Good breakfast (tasty, fresh fruit/juice) reported by many
Enclosed parking available
Good value for short/airport stays
Cons:
Some rooms are interior/no-window or have shared bathrooms
No air conditioning reported; rooms can feel stuffy
Wi‑Fi absent in at least one room and a reported broken hairdryer
One guest reported theft and lack of functioning security cameras
Breakfast occasionally described as small/limited
Parking entrance is narrow/steep

Categories

Cleanliness
8.8
Multiple reviews explicitly note rooms, bathrooms and pool as clean or very clean; overall cleanliness is consistently praised.
Service
9.3
Staff repeatedly described as very friendly, helpful and accommodating (specific mentions of reception help, Rebeca, and excellent attention).
Location
9.3
Many reviews highlight the excellent proximity to the airport and town center; ideal for a short stay or transit.
Room Quality
7.3
Mixed comments: some rooms are bright with good mattresses, others are interior/no-window, shared bathroom or basic/small and no air conditioning, so room quality is uneven.
Amenities
7.2
Pool and enclosed parking are positives, but negatives include no Wi‑Fi in at least one room, a broken hairdryer, lack of air conditioning and limited CCTV reported by a guest.
Value for Money
9.1
Multiple guests state the hotel is appropriate and good value for an airport stop; praised as suitable for price and convenient for travel.
Food and Beverage
8.8
Breakfast is often praised as tasty and delicious with fresh fruit/juice, though a few guests found it small or limited on one visit.
Overall Experience
9
Overall positive sentiment: guests feel welcomed and safe, staff and location praised; best suited for short stays or airport transfers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-27 22:20

Property Description

Outdoor Pool and Garden View
Indulge in leisure at the hotel's outdoor pool and take in the serene view from the garden.

Complimentary Breakfast and Free Wi-Fi
Start your day right with a daily continental breakfast and stay connected with the complimentary wireless internet access.

Convenient Amenities and Nearby Attractions
Benefit from the 24-hour front desk, safe deposit box, and free parking. Explore nearby attractions like Juan Santamaría Park and Alajuela Cathedral.

Experience a relaxing stay at Hotel Casa Tago and immerse yourself in the charm of Alajuela. Book now to enjoy these fantastic features and more!

Important information:

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.6
Based on 79 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.2
Value for Money: 9.1
Food and Beverage: 8.8
Overall Experience: 9
W
Walter • solo_traveller • gt
1
De mala gusto no lo recomiendo
Cons:

El jamón para bañarse pésimo, no recogieron la basura no cambiaron las sábanas dejaron las mismas de la noche anterior, no tiene A/C

2026-05-28 • via Nuitee
M
Michael Peter • family_with_children • ch
8
Pros:

Wir waren bereits das zweite Mal in diesem Hotel. Beim ersten Mal hatten wir ein Zimmer mit Balkon und sehr hell. Beim zweiten Mal ein Zimmer im "Innern" ohne Fenster ins Freie sondern in den Gang. Das Hotel liegt aber super für an den Flughafen.

Cons:

Das Morgenessen war inklusive aber sehr klein und wenig.

2026-05-20 • via Nuitee
L
Laurence • extended_group • fr
8
2026-05-16 • via Nuitee
D
Don • couple • us
9
Very Nice, Great breakfast, fabulous staff
Pros:

Nice room after we were moved. Good mattress, clean, airy, windows with nice breezes. Shared bathroom OK, clean with good shower. Great breakfast. Marvelous staff. THANK YOU.

Cons:

First room not so nice, bad mattress.

2026-05-16 • via Nuitee
G
George • couple • ca
6
Ok and will probably stay there again
Pros:

First day breakfast not very good but second day was good

Cons:

Maybe my fault but didn't realize first room stayed in no TV and shared bathroom down the hall.. switched to room for second day night with private bathroom and tv

2026-05-15 • via Nuitee
J
Jochem • couple • nl
9
2026-05-15 • via Nuitee
D
Djamal • solo_traveller • fr
8
Pros:

Bon emplacement de première nuit à proximité de l'aéroport

2026-05-14 • via Nuitee
L
Linda CHENAF • family_with_children • fr
7
2026-05-09 • via Nuitee
J
Jovan • couple • ca
3
Cons:

There was no wifi in the room.

2026-05-09 • via Nuitee
A
Alberto • couple • mx
10
Excelente lugar
Pros:

Ubicación cercana al aeropuerto, adecuada como punto de partida a otros destinos de CR.

Cons:

Todo bien

2026-05-06 • via Nuitee
N
Nadia • solo_traveller • ch
9
Pros:

Lugar bonito en el centro de Alajuela, pocos minutos de negocios y restaurantes y también cerca del aeropuerto. El staff es agradable y atento.

2026-05-05 • via Nuitee
A
Anna • couple • pl
8
2026-05-04 • via Nuitee
M
Mario • solo_traveller • es
10
2026-05-03 • via Nuitee
M
Michael Peter • family_with_children • ch
9
Pros:

Nettes Personal, gute Abendessentips,
Auto im abgeschlossenen Bereich (zwar etwas enge und steile Einfahrt)

2026-05-03 • via Nuitee
C
Carlos • family_with_children • ni
6
Pros:

El señor dispuesto a ayudar en cosas inclusive fuera de responsabilidad del hotel como parqueo de largo plazo o un taller para mi vehículo

Me robaron una maquina CPAC qué deje en recepción al hacer ck in

NINGUNA CAMARA FUNCIONABA !!!!!!!!!!!!

SI LAS CAMARAS FUNCIONARAN ESTOY 100% SEGURO RECUPERO MI MAQUKNA

2026-04-27 • via Nuitee
T
Thomas • solo_traveller • ch
8
Pros:

Zentrale Lage

2026-04-27 • via Nuitee
M
Michel • family_with_children • nl
7
2026-04-26 • via Nuitee
P
Patricio • solo_traveller • de
8
Pros:

Muy bien todo. El personal super amable. Si vas a viajar desde el aeropuerto es mucho mejor quedarte en Alajuela qué en san José. Bonito todo.

2026-04-25 • via Nuitee
A
Ann • couple • nl
6
Prima voor de eerste nacht na aankomst van je vlucht. Maar zeker niet langer blijven.
Pros:

Het is heel dicht op de airport en op loopafstand van allerlei restaurants. Het personeel was zeer vriendelijk.

Cons:

Er was 1 wc met douche voor alle kamers. De kamers zijn heel benauwd omdat er geen airco is.

2026-04-25 • via Nuitee
D
Denise • solo_traveller • us
8
Very friendly staff, good breakfast and location
Pros:

Breakfast very tasty rice and beans, well seasoned, usually very bland. It came with fresh fruit and juice. Receptionist was very helpful with directions. Lovely pool area, nice place to relax and bonus for us smokers, it was allowed in the pool area 😳😁! Room and bathroom were nice and clean. Very good location, close to the square and I felt safe going there by myself at night.

Cons:

Can’t think of anything I didn’t like

2026-04-23 • via Nuitee