Tru By Hilton Chattanooga Hamilton Place, Tn

Hotels
•
Tru by Hilton
8.4 (877 reviews)
7008 Shallowford Rd , Chattanooga , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good value
Cons:
Noise issues
Inconsistent service

Categories

Cleanliness
7.81
The hotel was clean, but there were issues with dirty beds and a lack of customer service.
Service
9.28
Staff was friendly and provided great service, although there were some issues with communication.
Location
7.82
Bad location with heavy traffic and noise complaints.
Room Quality
7.77
Spacious rooms, but issues with comfort and noise levels.
Amenities
8.8
Good amenities provided, including breakfast and recreational activities.
Value for Money
8.76
Great price for the facilities offered.
Food and Beverage
8.31
Breakfast was enjoyable but had some inconsistencies with service.
Overall Experience
8.68
A generally pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:03

Property Description

Modern Accommodations with Free WiFi
Tru By Hilton Chattanooga Hamilton Place, Tn offers air-conditioned rooms with private bathrooms and complimentary WiFi. Each room is equipped with a TV with cable channels, bed linen, and towels for a comfortable stay.

Fitness Centre and Shared Lounge
Guests can stay active at the on-site fitness centre or relax in the shared lounge area. The hotel also provides free private parking for convenience.

Buffet Breakfast and Recreational Activities
Start your day with a delicious buffet or American breakfast at the accommodation. For leisure, guests can enjoy playing billiards or utilize the business centre. With a welcoming staff available at the reception, your needs are always taken care of.

Book your stay at Tru By Hilton Chattanooga Hamilton Place, Tn for a memorable experience in Chattanooga.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 877 reviews
Cleanliness: 7.81
Service: 9.28
Location: 7.82
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
J
James • solo_traveller • us
7
2026-05-19 • via Nuitee
M
Michael • couple • us
1
Cons:

Whinning dog next room.
Manager never returned my several phone calls as promised!

2026-05-16 • via Nuitee
F
Fanny • family_with_children • us
8
2026-05-15 • via Nuitee
A
Amanda • family_with_children • us
8
Perfect stay for a quick overnight!
Pros:

We liked how close it was to the ballpark we were playing at. We liked the activities in the lobby for kids as well!

Cons:

Our check in was delayed two hours due to the room not being ready. Also, we let the attendant know about breakfast items needing replenishment and were ignored.

2026-05-14 • via Nuitee
P
Patrick • solo_traveller • fr
9
Excellent hôtel
Pros:

Tout Accueil rapide et efficace

Cons:

Rien

2026-05-13 • via Nuitee
R
Richard • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-05-13 • via Nuitee
D
DERRELL • couple • us
10
2026-05-13 • via Nuitee
N
nora • family_with_children • us
9
2026-05-10 • via Nuitee
S
ShadySpot • Business • Etowah, Tennessee
8
Close to the mall.
Pros:

The hotel appears to be fairly recently refurbished. It was clean. I had a king room, the mattress was a little too hard for me, but otherwise nice. Be advised that they only clean the room every other day. You can ask for fresh towels at the desk. The free WiFi was decent for a hotel. The location is good, close to Hamilton Place mall. It may be a little tricky getting across Shallowford road during heavy traffic times. Be patient, usually someone will let you in.
The breakfast was pretty good. I did like the yogurt. Decent pastries. The pancakes were also good.
I would stay here again.

2026-05-09 • via Tripadvisor
A
Adam • solo_traveller • us
10
2026-05-09 • via Nuitee
G
Gravemann • solo_traveller • us
9
Pros:

Very clean and nice room

Cons:

The bed was hard

2026-05-09 • via Nuitee
M
Mickie • solo_traveller • us
9
2026-05-05 • via Nuitee
D
David • couple • us
10
Perfect for short stay.
Pros:

Plenty of choices

Cons:

Nothing

2026-05-05 • via Nuitee
C
Castor • couple • us
6
It was okay, We would not stay there again simply because the room was small, no microwave
Pros:

The location is perfect for traveling.

Cons:

The room could have included a second chair. When you have two people in the room it doesn't make sense to have a small desk area and one chair. Also, a fan in the bathroom should be mandatory,

2026-05-05 • via Nuitee
S
sierrabZ6360VC • Family
2
PEE STAINS UNDER SHEETS
Pros:

This hotel was absolutely DISGUSTING. When we first got there we were given keys to a room with pee stains on the mattresses. We asked to be moved to a different room and were told we had to wait for thirty minutes. When we came back we were given a new room and so we checked the mattresses again and both beds had huge pee stains on them as well. The front desk lady then came up and looked and said she would give us another room. We were given another room with the same issue PEE STAINS everywhere on both mattresses. She told us they were due for new mattresses after giving us three rooms. I would recommend not getting a room here unless you want to sleep with pee under you the whole night. We did not stay and asked for a refund immediately

2026-05-04 • via Tripadvisor
J
Jeanette • solo_traveller • us
10
2026-05-04 • via Nuitee
A
Allison • extended_group • us
8
For what I needed it for just an overnight stay was perfect
Pros:

Breakfast was very good. Room was clean. Free water dispenser

Cons:

I did not like being on the first floor.

2026-05-03 • via Nuitee
R
richard • couple • us
8
good location great staff.
Pros:

very nice.....will certainly be back. thanks.

Cons:

little deferred maintenance in the room.

2026-05-03 • via Nuitee
R
Ronnie • couple • us
10
Had a very good breakfast
Pros:

Great location to get on interstate

2026-04-30 • via Nuitee
2
27clearblue • extended_group • us
10
Nice place to stay
Pros:

Great location, close to restaurants, stores, and interstates. Plenty of available parking so you can get close to one of the doors, and you don't have to walk far to bring bags in. Clean rooms, nice breakfast (great yogurt, too), the hotel was quiet, the staff was friendly, and check-in and check-out were easy. A nice place to stay.

Cons:

The AC unit in the room rattled. At night, when all is quiet, it was a little bothersome. My friends in another room said their AC didn't rattle, so this was likely nothing widespread.

2026-04-29 • via Nuitee