Tru By Hilton Chattanooga Hamilton Place, Tn

Hotels
•
Tru by Hilton
8.4 (921 reviews)
7008 Shallowford Rd , Chattanooga , US
+1 423-541-4900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good value
Cons:
Noise issues
Inconsistent service

Categories

Cleanliness
7.81
The hotel was clean, but there were issues with dirty beds and a lack of customer service.
Service
9.28
Staff was friendly and provided great service, although there were some issues with communication.
Location
7.82
Bad location with heavy traffic and noise complaints.
Room Quality
7.77
Spacious rooms, but issues with comfort and noise levels.
Amenities
8.8
Good amenities provided, including breakfast and recreational activities.
Value for Money
8.76
Great price for the facilities offered.
Food and Beverage
8.31
Breakfast was enjoyable but had some inconsistencies with service.
Overall Experience
8.68
A generally pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:03

Property Description

Modern Accommodations with Free WiFi
Tru By Hilton Chattanooga Hamilton Place, Tn offers air-conditioned rooms with private bathrooms and complimentary WiFi. Each room is equipped with a TV with cable channels, bed linen, and towels for a comfortable stay.

Fitness Centre and Shared Lounge
Guests can stay active at the on-site fitness centre or relax in the shared lounge area. The hotel also provides free private parking for convenience.

Buffet Breakfast and Recreational Activities
Start your day with a delicious buffet or American breakfast at the accommodation. For leisure, guests can enjoy playing billiards or utilize the business centre. With a welcoming staff available at the reception, your needs are always taken care of.

Book your stay at Tru By Hilton Chattanooga Hamilton Place, Tn for a memorable experience in Chattanooga.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 921 reviews
Cleanliness: 7.81
Service: 9.28
Location: 7.82
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
R
Rogers • couple • us
4
If someone would just clean that would be good
Pros:

Location

Cons:

Dirty and grimy. All spaces were dirty. There was wet, toilet paper stuck to the wall in the bathroom in our room. The air-conditioning unit was quite dirty and covered with hair. Honestly, I don’t know how someone missed just wiping the walls off in the bathroom? Just some basic cleaning would be great.

2026-10-29 • via Nuitee
S
Sarah • couple • us
8
I’d definitely stay again just not near the elevators!
Pros:

Great location and close to several restaurants. Room were clean and breakfast was good.

Cons:

My room was right next to the elevators and I kept hearing noises that woke me up all night. Pretty noisy in that aspect.

2026-10-28 • via Nuitee
S
Stephanie • couple • us
7
2026-10-27 • via Nuitee
L
Lori` • couple • us
6
Pros:

Bed was comfortable, room was clean

Cons:

Out of many breakfast items, (yogurt, pancake batter, milk) including coffee with 2 hours to go, I brought it to the hostess attention, she was overwhelmed.

2026-10-27 • via Nuitee
C
Catherine • couple • us
6
2026-10-27 • via Nuitee
J
Julie • solo_traveller • us
9
Pros:

Clean and in a nice area

2026-10-23 • via Nuitee
T
Teresa • family_with_children • us
6
Probably won’t stay again due to all the door slamming. It was constantly distracting
Pros:

Clean, nice room and hardwood floors were nice. Pool table was nice out front and they offer coffee all day

Cons:

Doors slammed everytime you walk out of room. Very loud. Coffee was cold later in day. No way to keep it warm

2026-10-23 • via Nuitee
Z
Zaida • family_with_children • us
7
Pros:

Breakfast was fine. Room was good size.

Cons:

A fire alarm went off. The staff didn't have a clue how to compensate for the inconvenience. A discount would had been nice.

2026-10-23 • via Nuitee
D
Douglas • extended_group • us
10
2026-10-22 • via Nuitee
S
STANLEY R • couple • us
10
Staying 3 nights, we were given 4 towels, but only 2 washcloths.
Pros:

The breakfast was good, and the hours we were able to enjoy the breakfast were good.

Cons:

There wasn't a microwave in the room. If I wanted to microwave leftovers from a restaurant, I would have had to go downstairs. The probability of getting burnt trying to carry it back to the room caused me to not be able to bring anything back from a restaurant.

2026-10-22 • via Nuitee
H
Herman • family_with_children • us
3
2026-10-20 • via Nuitee
S
Sören • extended_group • de
9
2026-10-20 • via Nuitee
D
Deborah • family_with_children • us
2
Not a good value!
Pros:

Nothing

Cons:

No coffee maker,microwave no ice machine on the floor ..paying $140.00 in a monday

2026-10-19 • via Nuitee
A
amanda • family_with_children • us
7
Pros:

Breakfast was good. Staff was friendly. The room was clean.

Cons:

You can hear door shutting. The 1st night we didn't sleep well due to doors shutting all night long. The 2nd night was much better though. We had other family staying as well and they complained about how loud yhe doors are. I would recommend staying on the 4th floor. If you stay below that you will hear lots of doors shutting.

2026-10-19 • via Nuitee
A
Ashleigh • family_with_children • us
3
Probably wouldn’t book a Tru again just based on this experience
Pros:

Breakfast was mediocre at best. Check in/out staff was nice. Location is nice. Lobby was cute.

Cons:

We had room 101 and I would tell them to just not offer that room. Everytime the backdoor or stairwell door shuts, it shakes the whole room. It was so loud, and constantly being opened/closed. It woke us up multiple times. We asked for a sign at least to shut quietly and they did put it up but nobody reads signs. It needs some sort of stopper on it to make it quieter. Our light colored socks were black within 2 minutes of having our shoes off as well so we had to mop our floor and went ahead and cleaned the bathroom and Lysol’ed the whole room just in case.

2026-10-19 • via Nuitee
B
Brittnee • couple • us
1
2026-10-16 • via Nuitee
L
Lauren • family_with_children • us
9
2026-10-15 • via Nuitee
J
josiny • couple • us
9
2026-10-13 • via Nuitee
D
David • solo_traveller • us
10
Great Hotel and Location
Pros:

The facility look and felt new.

Cons:

Nothing negative

2026-10-13 • via Nuitee
R
Reggie • couple • us
9
Pros:

Clean, coffee and tea available casual comfortable

2026-10-12 • via Nuitee