Home2 Suites By Hilton St. Augustine I-95

Hotels
•
Home2 Suites by Hilton
8.4 (734 reviews)
270 Outlet Mall Boulevard , St. Augustine , us
+1 904-826-0200

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Unclean rooms
Poor breakfast quality

Categories

Cleanliness
7.48
Several rooms reported as unclean, stains found in bathrooms and carpets.
Service
9.95
Staff was helpful with attractions; front desk was praised.
Location
9.49
Location was convenient and appreciated by multiple guests.
Room Quality
7.94
Rooms had significant issues reported, including bad odors and discomfort.
Amenities
8.47
Amenities offered but some were inadequate, particularly breakfast options.
Value for Money
7.93
High costs noted, especially in relation to the service provided.
Food and Beverage
6.98
Breakfast options were limited and poorly organized.
Overall Experience
8.95
Mixed reviews with several positive aspects but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:54

Property Description

Modern Amenities
Home2 Suites By Hilton St. Augustine I-95 offers modern amenities including free WiFi, an outdoor swimming pool, and a fitness centre.

Convenient Location
Conveniently situated just 600 metres from St. Augustine Outlets, this 3-star hotel is also close to popular attractions such as Castillo de San Marcos and Spanish Quarter Museum.

24-Hour Service
Guests can enjoy round-the-clock convenience with a 24-hour front desk ready to assist with any needs.

Book your stay at Home2 Suites By Hilton St. Augustine I-95 for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 734 reviews
Cleanliness: 7.48
Service: 9.95
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 8.95
W
Wilson • extended_group • us
1
2026-07-18 • via Nuitee
D
David • family_with_children • us
10
2026-07-16 • via Nuitee
K
Katie • solo_traveller • us
10
2026-07-14 • via Nuitee
G
gary • family_with_children • us
1
Morally bankrupt , untrained and spiteful hotel staff
Pros:

Disgraceful This hotel and booking.com have been remarkably tone deft and absent of moral fiber. Told our family to leave when asking about crib for one year old baby leaving two babies and a senior scrambling for another hotel. Booking.com Customer service from foreign reps was mostly uninterpretable and failed to assist in any fashion.

Cons:

Nothing

2026-07-13 • via Nuitee
A
Alexander • family_with_children • us
10
2026-07-12 • via Nuitee
I
Ildikó • couple • hu
10
Remek!
Pros:

Tiszta, kényelmes! Kedves személyzet!

Cons:

Nem volt ilyen!

2026-07-09 • via Nuitee
D
Dinia • family_with_children • us
2
Cons:

We were move thrice and every room is filthy. One of the rooms has bed that literally smells pee. It is disgusting.

2026-07-08 • via Nuitee
D
Danieli • extended_group • us
8
Good but too expensive.
Pros:

Location and breakfast.

Cons:

The bathroom sink was almost clogged and could have been cleaner.

2026-07-06 • via Nuitee
K
Kenneth • family_with_children • us
4
Not a great or good overall experience.
Pros:

Nothing

Cons:

Everything from check in to check out. Unprofessional. Found roach bug in one of the beds

2026-06-24 • via Nuitee
K
Kathia • solo_traveller • us
10
2026-06-22 • via Nuitee
S
Stephanie • family_with_children • us
10
Our stay was fantastic.
Pros:

The property was clean. Staff was very friendly and accommodating. The breakfast was great as well.

2026-06-11 • via Nuitee
A
alfonso • family_with_children • us
10
Muy cómodo , excelente comida , todo muy limpio , baños , sábanas
Pros:

Todo muy llimpio

Cons:

Todo estuvo bien

2026-06-06 • via Nuitee
D
D • solo_traveller • us
8
2026-06-04 • via Nuitee
H
Hector • solo_traveller • us
10
Pros:

Everything was as expected. We went to your facility in Largo, Fl a while ago. Same quality and efficient service.

2026-06-01 • via Nuitee
M
Minergi • family_with_children • us
7
Pros:

El personal estuvo amigable, el tamaño de la habitación amplia.

Cons:

El aire acondicionado hacía mucho ruido

2026-05-26 • via Nuitee
L
Linnette • couple • us
8
2026-05-20 • via Nuitee
D
David • couple • us
9
Excellent stay - all bases covered well at the hotel
Pros:

Well maintained, easy to get to

2026-05-04 • via Nuitee
M
M • extended_group • us
10
Wonderful stay always
Pros:

Staff, check in process, location, etc

Cons:

N/a

2026-04-28 • via Nuitee
D
David • couple • us
7
Decent choice for a road trip stop.
Pros:

Bed was comfortable. Staff was super kind and helpful. Nice area for a walk. Loved having a full size refrigerator for our perishables we were transporting.

Cons:

Breakfast wasn't great. Floors/carpeting could have been cleaner.

2026-04-26 • via Nuitee
A
Alison • couple • gb
9
2026-04-19 • via Nuitee