Pell Palace Hotel & SPA

Hotels
8.9 (790 reviews)
Emin Sinan Mah. Gedikpasa Camii Sok. No 37 Sultanahmet, Fatih , Istanbul , tr
+90 212 511 92 92

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Close proximity to attractions
Excellent staff
Spacious rooms
Cons:
Noise issues
Limited breakfast selection
Parking problems

Categories

Cleanliness
8.35
Some reviews mentioned issues with soundproofing and cleanliness.
Service
9.85
Exceptional service from staff, with multiple reviews praising helpfulness.
Location
9.35
Highly advantageous location near major attractions.
Room Quality
8.85
Rooms mentioned as spacious, clean, and comfortable.
Amenities
8.85
Standard amenities available, with positive mentions of service.
Value for Money
8.35
Good value for the price paid, though improvements suggested.
Food and Beverage
8.35
Some reviews pointed out issues with breakfast variety and freshness.
Overall Experience
9.25
Overall experiences highlight a beautiful stay with minor points for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:13

Property Description

Luxurious Spa and Wellness Center
Immerse yourself in relaxation at Pell Palace Hotel & SPA's state-of-the-art spa and wellness center, complete with a rejuvenating sauna for the ultimate pampering experience.

Modern Amenities and Services
Enjoy the convenience of 24-hour front desk assistance, free WiFi, concierge service, room service, and currency exchange, ensuring a seamless and comfortable stay throughout your visit.

Prime Location and Nearby Attractions
Situated just 200 meters from the iconic Column of Constantine, our hotel offers stunning city views and easy access to must-see landmarks such as the Blue Mosque, Basilica Cistern, and Grand Bazaar. Book your stay now at Pell Palace Hotel & SPA for an unforgettable Istanbul experience.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

Location

Guest Reviews

8.9
Based on 790 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 9.25
H
Hanh • couple • vn
10
Amazing
2026-07-24 • via Nuitee
Y
Yousuf • couple • ca
8
Very good place to stay, great location, friendly and helpful staff.
Pros:

Enjoyed our stay at this place. The staff were super friendly and helpful and this made up for any shortcomings in the hotel. Shoutout to Kaan! We had 2 stays in Istanbul during our trip and chose to come back to this hotel on our second coming to the city. The staff kindly agreed to hold our bags for a few days till we got back. The location is great and very close to a metro stop making it easy to get around. Diverse breakfast options so you will for sure find something you like to eat.

Cons:

Drinks at breakfast can be improved. Juice is too concentrated and artificial. Water tank is not very cold and doesn't always get replaced quickly enough. It would be great if turkish coffee can be served :) The beds weren't bad but not super comfy. The room didn't have a queen bed but rather 2 double / full beds put together. In our first stay, I noticed that under the bed wasn't cleaned. A lot of dust was there and socks that weren't ours were left there. Room was a little bit tight and not much storage space to leave bags, or to put clothes, or to store bathroom essentials (toothpaste, toothbrush, etc). I'd also recommend the hotel to invest in better irons and ironing boards for guests who want to iron their clothes. The iron we were given to iron our clothes wasn't the greatest.

2026-07-22 • via Nuitee
P
Pablo • couple • es
10
Alojamiento excelente
Pros:

El alojamiento fue increíble, tanto todo el personal como las instalaciones. El personal del hotel super atento en todo momento y amable, sin palabras. El desayuno muy variado y muy bueno y los servicios del hotel excelentes. Todo el equipo del hotel, tanto el trato como los servicios fueron excelentes, especialmente Ozkan de recepción. Recomiendo muchísimo el hotel, todo perfecto. La ubicación es excelente y muy céntrica y el personal super súper amable. Repetiríamos sin duda nuestra experiencia en el Hotel Pell Palace.

2026-07-22 • via Nuitee
P
Pablo • couple • es
10
2026-07-22 • via Nuitee
V
Viktoria • extended_group • ua
9
рекомендую этот отель всем, кто ценит удобное расположение и по-настоящему заботливый персонал.Цена -качество 🔥🔥🔥
Pros:

Отличный отель с прекрасным сервисом!
У отеля замечательное месторасположение: всего 2 минуты пешком до трамвайной остановки, а главные достопримечательности находятся в пешей доступности. Вокруг очень много ресторанов, кафе и магазинов, что делает отдых еще более комфортным. Особенно хочу отметить персонал отеля — это люди, которые действительно заботятся о своих гостях. Все наши просьбы выполнялись очень быстро: принести утюг в номер, заменить карту и другие мелочи. Сотрудники всегда были жизнерадостными, приветливыми, улыбчивыми и очень внимательными. Для меня это очень важно, потому что именно такое отношение создает ощущение уюта и заботы. Очень удобно, что есть возможность оставить чемодан до заселения. В номерах проводится ежедневная уборка, раз в пару дней меняют постельное белье, что приятно удивило. Завтраки разнообразные и вкусные, каждый день появлялось что-то новое. Во время поездки я заболела, и персонал пошел нам навстречу: разрешили моей маме принести мне завтрак в номер. Это еще раз подтвердило, насколько здесь внимательно относятся к гостям. Отдельное спасибо за невероятно трогательный сюрприз в последний день нашего пребывания — сотрудники подготовили тортик и открытку. Я забрала ее с собой и обязательно буду вспоминать ваше гостеприимство с теплотой. Также нам подарили приятные подарки, что стало прекрасным завершением отдыха.

Когда мы снова будем в Стамбуле, обязательно вернемся именно к вам! Искренне рекомендую этот отель всем, кто ценит удобное расположение и по-настоящему заботливый персонал. ❤️

Cons:

Выбирайте номер во двор. Мы жили в номерах во двор и на главную улицу, так вот номер на главную улицу гораздо шумнее. Такси отказываются подъезжать непосредственно к отелю, лучше заказывайте трансфер в отеле.

2026-07-22 • via Nuitee
I
Iman • family_with_children • se
9
Pros:

Great location. awesome and helpful staff. Clean

2026-07-11 • via Nuitee
A
Amela • couple • at
10
Istanbul eine sehr schöne Stadt. Hotel Personal top top top!!!
Pros:

Alles. top Lage. Mitarbeiter sehr freundlich

2026-07-11 • via Nuitee
A
Amanda • solo_traveller • au
10
Quiet but in the old city
Pros:

The hitel was in a great location, easy to find and had a dedicated haram (just what i needed after travelling fir a few months).

Cons:

N/a

2026-07-06 • via Nuitee
S
Schmid • solo_traveller • ch
9
2026-07-05 • via Nuitee
P
Petra • couple • de
7
2026-07-05 • via Nuitee
C
carla • couple • es
10
Vam tenir un problema amb els nostres vols i ens van ajudar a resoldre’l. Els hi estem súper agraïdes!!!
Pros:

Estancia molt neta, molt ben ubicat al centre i amb una excel.lent atenció al client i 24h. Esmorzar deliciós. Hi tornarem!

Cons:

Res, tot està genial.

2026-07-04 • via Nuitee
I
ILIAS • couple • gr
9
Πολύ καλή σχέση τιμής με ποιότητα.
Pros:

Πολύ εξυπηρετικό ,ευχάριστο και ευγενικό προσωπικό, Μας προσέφεραν δωρεάν αναβάθμιση δωμάτιου Αρκετά καλό πρωινό. Καλή τοποθεσία πολύ κοντά στα σημαντικότερα σημεία της περιοχής και 2 λεπτά από την στάση του τραμ .

Cons:

Ο δρόμος μπροστά από το ξενοδοχείο είναι στενός και λιγότερο καθαρός απο τους πιο κεντρικούς ,χωρείς να αποτελεί ιδιαίτερο μειονέκτημα .

2026-07-02 • via Nuitee
Z
Zahid • family_with_children • us
10
Pros:

This property is very close and walkable to all main attractions and train stations is right next to the property.The staff was very friendly throughout of my stay.The property was very cleaned.Beds were comfortable make me feel like I m at home.Restaurants are just one step away from the property.

2026-06-29 • via Nuitee
F
Francesco • couple • it
10
Non potevamo fare scelta migliore
Pros:

Staff gentile e disponibile, posizione perfetta, rapporto qualità prezzo veramente ottimo. Si sono messi a disposizione dal primo all'ultimo giorno. Camera che ha tutto il necessario, orario di check out comodissimo, pulizia in stanza effettuata ogni giorno, materassi comodi e doccia ampia. Tutto il necessario per un soggiorno comodo e sereno.

Cons:

Se proprio devo trovare qualcosa da migliorare (ma è solo un consiglio e un commento costruttivo) è quella di ampliare la scelta sulla colazione dolce al mattino dato che era la prima cosa che terminava.

2026-06-28 • via Nuitee
A
Amra • couple • us
10
Amazing!!! Warm recommendations!
Pros:

Amazing small hotel. Perfect location. Only minutes away from all main attractions. Staff were amazing! Very helpful, knowledgeable and friendly. Both my friend and I loved it, and will for sure come again ❤️

2026-06-28 • via Nuitee
T
Tomislav • family_with_children • de
7
Nettes Personal gute Lage sonst nichts besonderes
Pros:

Sehr nettes Personal

Cons:

Essen und trinken

2026-06-27 • via Nuitee
S
Saurav • couple • in
10
Pros:

Hotel was clean and at gold location also staff was very friendly and helpful

2026-06-26 • via Nuitee
L
Lilla • family_with_children • hu
9
2026-06-23 • via Nuitee
M
Mohammad • family_with_children • gb
7
2026-06-22 • via Nuitee
N
Ntando • solo_traveller • za
9
Pros:

The hotel is in a great location. Easy to get to restaurants.

2026-06-22 • via Nuitee