Grand Hotel Suisse Majestic, Autograph Collection

Hotels
•
Autograph Collection
8.8 (1544 reviews)
45, Avenue des Alpes , Montreux , CH
+41 21 966 33 33

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent breakfast
Cons:
Noise in rooms
Old furniture
Bathroom issues

Categories

Cleanliness
7.84
Some comments mentioned issues with room quality which implies a cleanliness concern.
Service
9.31
Numerous comments highlight helpful and friendly staff.
Location
9.35
Consistently praised for its location near attractions.
Room Quality
7.8
Rooms were mentioned as old and some issues with comfort.
Amenities
8.83
Amenities were generally satisfactory but some issues reported.
Value for Money
8.79
Value perceived as good despite some issues in service.
Food and Beverage
9.34
Breakfast highly praised for its quality and view.
Overall Experience
9.11
Overall stay reported as enjoyable with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:43

Property Description

Luxurious Belle-Époque Charm

Lake-View Terrace Dining
Indulge in seasonal cuisine at 45 Grill & Health with a stunning lake view terrace. Savor a wide selection of wines and unwind with a cocktail at the bar's summer terrace or winter garden.

Wellness and Business Amenities
Relax in the fitness room with hammam and sauna, stay productive at the business corner, and take advantage of laundry services. The hotel also offers a cigar lounge with fine spirits.

Prime Location
Conveniently situated in Montreux, opposite the train station, and near the steamboat landing stage, congress center, and shopping area. Experience the epitome of luxury and convenience at Grand Hôtel Suisse Majestic, Autograph Collection.

Important information:

If you are traveling with pets, please note that a surcharge of CHF 60 per pet per stay applies. Please note that a maximum of one pet is allowed per room.

Please note that our breakfast is served from 06:45 AM till 10:45 AM on Saturday and Sunday.

Our Restaurant will be closed from January 5th till January 12th 2026 included. Please note our Bar will be open with limited menu during this period.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8.8
Based on 1544 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.11
C
Chee Boon • solo_traveller • sg
8
Location was great. It’s a pity that customer service falls short of the standards of a top hotel
Pros:

Location was great!

Cons:

Size of room was a little tight. Would b nice if staff at reception could be a little warmer towards guests. On the checkout day, the staff who was assisting with the checkout must be having a bad day…she hardly smiled and didn’t even bother to greet me at all. Shouldn’t customer service be one of the top priorities for hotels?

2026-09-19 • via Nuitee
D
Dana Vraciu • couple • ro
10
Pros:

Everything was perfect!

2026-09-18 • via Nuitee
C
Culturally curious • couple • us
10
Excellent hotel, but a bit pricey.
Pros:

Location: The hotel is located right across from the train station, on the same block as the TI, with a couple of bakeries, coffee shops and grocery stores within the block. But it's a long climb up from the lakefront (where many restaurants and stores are located). The public escalator was not working. Our room had a grand view of the lake. We booked a room with a balcony, which was tiny. So we didn't use the balcony. The restaurant also has excellent views of the lakefront.

Cons:

Our room had a bath tub which was a bit dated and slippery. There should be more handle bars or other safety measures to prevent accidental slips in the bathroom.

2026-09-16 • via Nuitee
H
Heather • couple • au
9
2026-09-16 • via Nuitee
A
Adriano Riccardo • family_with_children • sg
9
tutto al top
Pros:

la posizione vicina al lago veramente comoda

Cons:

la doccia un po troppo piccola per la mia dimensione dovrebbe essere un po piu grande

2026-09-16 • via Nuitee
C
Claire • couple • ch
8
sehr gut
Pros:

Supe Frühstück

Cons:

alles perfekt

2026-09-15 • via Nuitee
B
Barbara • couple • us
8
2026-09-15 • via Nuitee
H
HUONG • family_with_children • us
10
Pros:

excellent

Cons:

Beautiful

2026-09-14 • via Nuitee
M
Marc • couple • us
8
Great stay with a few minor kinks.
Pros:

The location and view from the rooms is unbeatable.

Cons:

Some of the personnel were extremely rude and not accommodating. It felt like you burdened them with very basic requests.

2026-09-14 • via Nuitee
M
Morten • couple • dk
10
2026-09-12 • via Nuitee
G
Gareth • solo_traveller • gb
10
Beautiful hotel in Montreux
Pros:

Perfect location. Stunning views from the rear over lake Geneva

Cons:

Nothing! The stay was superb.

2026-09-11 • via Nuitee
M
Maree • couple • au
10
Delightful
Pros:

The view across Lake Geneva to the alps from our room and balcony was magnificent. Cross the road from the train to the hotel and on the other side of the hotel is the walk along the shore line, where you take a cruise, find a restaurant. The staff were amazing and very helpful with getting us connected to wifi, giving us a voucher for free transport and storing our luggage. Beautiful old hotel with a grand marble staircase. The room was a great size for 5 nights with plenty of storage. We even got a new coffee machine and unlimited coffee pods.

Cons:

The shower over the bath is difficult to access around the shower screen and would be extremely challenging if mobility is an issue.

2026-09-10 • via Nuitee
R
Rainer • couple • us
8
Clean, modern, and comfortable hotel room with city view.
Pros:

The room was decorated and furnished very nicely with updated marble in bath and beautiful chrome fixtures. The room was air conditioned to a comfortable temperature.

Cons:

I would say on the 8th floor the windows towards the city view were rather small (starting from chest high) but this was a small issue.a somewhat larger inconvenience was the fact that the terrace was also a restaurant making it feel that only way one could enjoy the lake view was to have a meal. We opted to walk the boulevard along the lake instead sitting on the park benches to enjoy the view along the way.

2026-09-10 • via Nuitee
J
Juan • couple • es
10
Excelente
Pros:

Es muy limpio, elegante y el olor es espectacular

Cons:

No tengo nada que no me gustara

2026-09-10 • via Nuitee
S
stephen • couple • gb
8
2026-09-10 • via Nuitee
M
Michelle • solo_traveller • gb
10
Beautiful hotel
Pros:

The location is excellent, and the bed was very comfortable ,the views were amazing.

Cons:

Could have done with more coffee pods & cups in the room

2026-09-09 • via Nuitee
E
Erika • solo_traveller • it
8
Tutto ottimo in futuro sceglierò di nuovo questo hotel
Pros:

La posizione vicino alla stazione vicino al centro la vista dalla terrazza

Cons:

Il personale alla reception dovrebbe parlare anche in italiano

2026-09-08 • via Nuitee
P
Paul • family_with_children • gb
10
2026-09-08 • via Nuitee
V
Viktoria • solo_traveller • hu
10
2026-09-08 • via Nuitee
C
Carol • couple • us
7
Not our favoirte place because couldn't get to the lower level where the boat and buses were.
Pros:

Liked how close it was to the train station. Loved the balcony and the lake view!

Cons:

I use a walked and could not get down to the lower street below because the escalator outsde the hotel was broken and the lift on the other side of the stairs was broken. Both had 3 very long sets of stairs available, but I can't do stairs with the walker. The lift was two blocks away from the hotel. This was the lift that was broken. We tried two different elevators in the hotel and could not find a way to get to the outside lower level.

2026-09-07 • via Nuitee