Hilton Garden Inn Windhoek

Hotels
•
Hilton Garden Inn
8.6 (1682 reviews)
Reverend Michael Scott Street , Windhoek , na

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Great central location
Good breakfast options
Comfortable beds and spacious rooms
Helpful/friendly staff in many cases
Access to rooftop pool via neighbouring Hilton
Cons:
Inconsistent service / unfriendly reception staff
Slow/disorganized check-in and management issues
AC noise and dry air in some rooms
Limited bread variety at breakfast; isolated reports of poor breakfast or unexpected charges

Categories

Cleanliness
9
Multiple reviews praise cleanliness and tidy bathrooms; a few mention 'clean but not spotless' but overall rooms and bathrooms reported as clean.
Service
7.5
Mixed feedback: several guests commend helpful and friendly staff, but there are repeated complaints about unfriendly reception, ignored requests (breakfast staff) and disorganized/slow check-in and management issues.
Location
9.5
Consistently noted as excellent and central — repeatedly described as a great/very good location and convenient for sightseeing and airport transfer.
Room Quality
8.5
Rooms described as spacious with comfortable king beds and good showers; some minor negatives: slightly dated bathrooms, thin sofa-bed mattress, and dry air/AC noise in a few rooms.
Amenities
8.4
Good on-site bar and access to a rooftop pool (via adjacent Hilton); some guests noted the bar lacked atmosphere and that certain amenities (pool access) were through the neighbouring property.
Value for Money
8
Mostly seen as well priced and convenient, but a few negative experiences (unexpected breakfast charges, no promised upgrade) reduce perceived value for some guests.
Food and Beverage
8.6
Breakfast frequently praised as very good with many hot options; criticisms include limited bread variety and at least one report of poor breakfast selection.
Overall Experience
9.3
Overall positive stays thanks to location, comfortable rooms and good breakfast, tempered by inconsistent service experiences; net impression across reviews is favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 05:26

Property Description

Luxurious Accommodation
Experience comfort and elegance at Hilton Garden Inn Windhoek. Each room features modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom.

Dining and Entertainment
Savor delicious meals at the on-site restaurant or unwind with a refreshing drink at the bar. Guests can also enjoy a buffet or Full English/Irish breakfast to start their day right.

Convenient Location
Situated just 200 meters from Curt von Francois Statue, our hotel is close to popular attractions like Warehouse Theatre and Alte Feste Museum. With a garden, terrace, and 24-hour front desk, Hilton Garden Inn Windhoek ensures a memorable stay for every guest.

Book your stay at Hilton Garden Inn Windhoek now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 1682 reviews
Cleanliness: 9
Service: 7.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.4
Value for Money: 8
Food and Beverage: 8.6
Overall Experience: 9.3
G
GLEN KWABENA • solo_traveller • ae
7
2026-09-05 • via Nuitee
P
Pippa • solo_traveller • gb
2
Rude staff - Stay at the main Hilton
Cons:

Rude staff - Stay at the main Hilton

2026-09-05 • via Nuitee
D
Domenico • extended_group • it
9
2026-09-04 • via Nuitee
C
CHRISTOPHER • solo_traveller • bw
9
2026-09-04 • via Nuitee
T
Tatenda • solo_traveller • zw
8
Cons:

The rooms are smaller comparing to Hilton Hotel next door

2026-09-04 • via Nuitee
T
Tariro • couple • zw
4
Cons:

They did not clean the rooms on time and did not change linen at all till the day l checked out

2026-09-03 • via Nuitee
G
Goncalves • extended_group • gb
7
2026-09-03 • via Nuitee
T
Tariro • solo_traveller • zw
4
2026-09-03 • via Nuitee
M
Moyo • solo_traveller • za
10
2026-09-03 • via Nuitee
O
orli • solo_traveller • il
8
Pros:

מיקום מצוין

Cons:

ארוחת בוקר, צפוף, לא מולאו חסרים בזמן.

2026-09-02 • via Nuitee
O
orli • couple • il
8
2026-09-02 • via Nuitee
M
Magdalena • family_with_children • pl
8
2026-09-02 • via Nuitee
C
Chipiwa • couple • zw
2
I didn’t enjoy it
Pros:

Location

Cons:

The cleaning crew does not do a proper job at all. It’s always dirty

2026-09-02 • via Nuitee
S
Susan • extended_group • au
9
2026-09-01 • via Nuitee
L
Letwin • couple • zw
9
2026-09-01 • via Nuitee
S
sadok • solo_traveller • id
9
Pros:

C’est un très bonne hôtel et bien situé.
La nourriture est excellente et le service est très bien.
Les chambres sont propres et la literie est confortable.

Cons:

La chambre manquait un peu d'équipement tel qu’un séchoir. Sinon aucun inconvénient à signaler.

2026-08-31 • via Nuitee
C
Chengpeng • extended_group • cn
8
The hotel has a great location, modern facilities, and friendly, attentive staff.
Pros:

The hotel is well located, close to the German-style church, the Independence Monument, and the National Assembly. The facilities are modern and well-equipped.

Cons:

No.

2026-08-31 • via Nuitee
C
Cecilia • couple • it
9
2026-08-31 • via Nuitee
A
Anna V • solo_traveller • zw
8
My stay was amazing though it could be better if the above raised concerns are addressed.
Pros:

Breakfast was good,variety would be better though next time and the food should be hot at all times as well.

Cons:

My iron was not working but they quickly got me a new one. I ordered room service but they took time to remove the plates outside my door as I saw the plates outside the following day.

2026-08-31 • via Nuitee
M
Marine • solo_traveller • mu
7
2026-08-30 • via Nuitee