Hilton Garden Inn Santa Ana, San Jose

Hotels
•
Hilton Garden Inn
8.8 (528 reviews)
City Place, Santa Ana , San José , cr
+506 4037 4242

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Poor customer service
Issues with room amenities

Categories

Cleanliness
8.4
Clean and tidy, though some issues with room amenities.
Service
8.6
Mixed reviews on service; positive improvement after room change.
Location
9.4
Great location with nearby dining options.
Room Quality
8.4
Overall comfortable rooms, but inconsistencies noted.
Amenities
8.9
Adequate facilities, though some equipment needs replacement.
Value for Money
8.9
Decent value considering overall offerings.
Food and Beverage
8.9
Food quality was good but service was inconsistent.
Overall Experience
8.9
A few issues, but generally a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:39

Property Description

Luxurious Accommodation with Spectacular Views

Located in San José, just 45 km from Poas National Park, Hilton Garden Inn Santa Ana, San Jose offers a 3-star experience like no other. Guests can indulge in city views from every room, while enjoying top-notch amenities including an outdoor pool, fitness centre, and terrace.

Delightful Dining Options and Family-Friendly Activities

Savour delicious meals at the on-site restaurant and unwind at the bar. Families will appreciate the children's playground, perfect for keeping the little ones entertained.

Convenience and Comfort at Your Fingertips

With a 24-hour front desk, airport transfers, and free WiFi, your stay is sure to be seamless. Relax in the hot tub, take advantage of the business centre, or explore nearby attractions like Estadio Nacional de Costa Rica and Parque Viva.

Experience luxury and convenience at Hilton Garden Inn Santa Ana, San Jose - book now for an unforgettable stay!

Important information:

When traveling with pets, please note that an extra charge of 20 euros per pet, per stay applies. Please note that the property can only allow pets with a maximum weight of 20 KGs(Medium Size). Please this charge is a No Refundable charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for US$19 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 528 reviews
Cleanliness: 8.4
Service: 8.6
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 8.9
K
Katrin • family_with_children • de
9
Für die erste Nacht in Costa Rica perfekt und ein schönes Ankommen.
Pros:

Betten, Pool und Frühstück

Cons:

nichts

2026-07-26 • via Nuitee
M
Molina González • solo_traveller • cr
8
Pros:

El desayuno y sus diferentes opciones son excelentes. El Gimnasio también.

Cons:

Las camas y las almohadas no son cómodas para dormir.

2026-07-22 • via Nuitee
A
Allan • solo_traveller • br
8
Pros:

O quarto é espaçoso, moderno e confortável

Cons:

Precisa ter no café da manhã um chocolate com leite gelado pra crianças e adaptador pra carregar celular no quarto

2026-07-18 • via Nuitee
B
Becky Matthews • solo_traveller • us
9
2026-07-16 • via Nuitee
B
Brenda • couple • cr
10
Perfect
Pros:

All

Cons:

All

2026-07-16 • via Nuitee
R
Ruth • family_with_children • nl
9
geweldige uitvalsbasis bij San Jose en Goed begin van de vakantie!
Pros:

Personeel was erg aardig, buurtje met restaurants was ook zeer prettig

2026-07-13 • via Nuitee
W
William • couple • cr
10
Con todas las comodidades
Pros:

La habitación Deluxe es espectacular! Tiene de todo y es super amplia. Me gustó la piscina que es temperada, el restaurante y el desayuno.

Cons:

Nada

2026-07-09 • via Nuitee
K
Katharina • couple • se
10
2026-07-04 • via Nuitee
G
Grekstravels • solo_traveller • ni
10
Pros:

El edificio

Cons:

La piscina tenía la plataforma de madera con astillas suelta

2026-07-03 • via Nuitee
Y
Yolynette • family_with_children • pr
10
2026-06-29 • via Nuitee
V
Vasquez • solo_traveller • cr
9
2026-06-28 • via Nuitee
Y
Yuyan • couple • cr
10
2026-06-24 • via Nuitee
K
Karla • couple • cr
8
Muy linda y buena
Pros:

La habitación muy cómoda y limpia, no me agradó desayuno, el resto de alimentación

Cons:

El desayuno muy típico, tenía otra espectativa más amplia

2026-06-22 • via Nuitee
H
Harold • couple • cr
8
2026-06-18 • via Nuitee
E
Esteban • couple • cr
8
2026-06-16 • via Nuitee
M
Maria • extended_group • gt
9
2026-06-14 • via Nuitee
E
Esteban • couple • cr
9
2026-06-06 • via Nuitee
M
Miguel • solo_traveller • pa
8
Pros:

Tamaño de habitacion

2026-06-02 • via Nuitee
A
alancostarica • solo_traveller • us
10
2026-06-01 • via Nuitee
A
Aicnatsid • couple • do
8
2026-05-30 • via Nuitee