Best Western Premier Chateau Granville Hotel & Suites & Conference Centre

Hotels
•
Best Western Premier
8.4 (1714 reviews)
1100 Granville Street , Vancouver , ca

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Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Secured parking
Garage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Dirty surroundings
Noisy nights
Lack of amenities

Categories

Cleanliness
7.23
Several mentions of dirty surroundings and maintenance issues.
Service
9.7
Numerous comments about friendly and helpful staff.
Location
8.24
Convenient location but concerns about safety and cleanliness in the area.
Room Quality
7.69
Mixed feedback with some guests appreciating comfort but noting outdated rooms.
Amenities
7.72
Lack of in-room amenities noted, but some positive comments on facilities.
Value for Money
8.68
Mentioned as affordable and central, though some felt overpriced.
Food and Beverage
8.23
Complimentary breakfast was missing which was disappointing.
Overall Experience
9.7
Overall positive experiences with many guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:26

Property Description

Convenient Location
Situated in central Vancouver, just a short 5-minute stroll from the bustling Robson Street shopping area, this hotel offers the perfect blend of convenience and comfort for your stay.

Modern Amenities
Each room at the Best Western Premier Chateau Granville Hotel & Suites & Conference Centre is equipped with digital HD TV, microwaves, and mini-refrigerators. Enjoy stunning city views from the balcony while unwinding in your room.

On-Site Dining and Facilities
Indulge in delicious meals at The Edge Social Grille and Lounge, or take advantage of the well-equipped fitness center during your stay. With a 4-room conference center featuring top-notch audiovisual facilities and complimentary WiFi, this hotel caters to both leisure and business travelers.

Ready to experience the best of Vancouver? Book your stay now at Best Western Premier Chateau Granville Hotel & Suites & Conference Centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 32.55 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1714 reviews
Cleanliness: 7.23
Service: 9.7
Location: 8.24
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.7
J
Jawlty • solo_traveller • ch
7
Xoxo
Pros:

The location was great. Everything was easily reachable on foot, and the Underground station was nearby, making it very convenient to get to and from the airport.
The room was spacious enough and clean.

Cons:

The sofa bed was a bit old and quite noisy whenever you moved around at night, but it served its purpose.

2026-06-13 • via Nuitee
B
BHALLA • couple • in
10
Pros:

Staff

2026-06-12 • via Nuitee
R
Rodrigo De la Maza R • solo_traveller • cl
9
Excelente ubicación y calidad.
Pros:

Inmejorable ubicación.
Excelente vista. Muy buena relación precio/calidad/ubicación.
Dependencias cómodas.

Cons:

Nada

2026-06-12 • via Nuitee
T
Tahmida • extended_group • ca
10
2026-06-12 • via Nuitee
M
Megan Ruth • couple • au
8
2026-06-11 • via Nuitee
W
WICHAYA • family_with_children • th
9
2026-06-08 • via Nuitee
N
Ngo Minh Thanh • solo_traveller • vn
10
Pros:

The staff were friendly and helpful. The hotel rooms were neat, tidy, clean and well-equipped.

Cons:

It would be great if the blanket for the sofa bed were the same as the blanket for the main bed and kept ready in the wardrobe.

2026-06-07 • via Nuitee
H
Hill • extended_group • us
10
2026-06-04 • via Nuitee
L
Louise • couple • nl
8
Perfectly fine stay for exploring Vancouver
Pros:

Very nice view from our room, appreciated the coffee machine and microwave, very clean and kind & welcoming staff.

Cons:

The location is great for exploring downtown, however the street the hotel is located on is a bit rugged in some places. Groups of homeless people etc.

2026-06-02 • via Nuitee
D
Dale Palmer • solo_traveller • au
10
2026-06-02 • via Nuitee
L
Lisa • extended_group • ca
10
Pros:

Really nice room.

Cons:

Paying extra for parking is a pain but I understand.

2026-05-28 • via Nuitee
R
RyanKubeska • Business • Vancouver, British Columbia
10
Perched on the top of the "chateau"
Pros:

The young lady working the front desk, I believe her name starts with M or G, is AMAZING at her job. So polite, professional, patient and welcoming, in an authentic & genuine manner. Her efforts did not go unnoticed. I have stayed at many Best Westerns across North America, this one is pretty standard. My 15th floor room had a stunning view and was pretty well appointed. I'd rate the cleanliness of my room 4/5, so it wasn't great, but not poor either. Location is about as central downtown Vancouver as one could ask for in a safe (but loud) area.

2026-05-27 • via Tripadvisor
S
Stephen • solo_traveller • au
8
Little gem
Pros:

Great proactive attention from management and staff. Well located to city and transport services.

Cons:

Only one lift operating resulted in wait times(i am sure that was only a short term repair problem)

2026-05-26 • via Nuitee
C
Cliff • family_with_children • ca
8
Better than Sure Stay Best Western
Pros:

The location was close to the attractions we wanted to explore, as well as the shopping.
It had a great view of the skyline.
The managers and hosts were very pleasant and friendly.
It was very clean and well kept.
They also accommodated us for our parking as we didn't realize there was a fee for parking as well as our vehicle was tall.

Cons:

The hide-a-bed was horrible! The mattress...was awful!!!! Sleeping on the floor would have been a better option.
We also had to ask for extra pillows and an extra blanket, which we got scoffed at.
The parking was almost a no go as our vehicle was a tad tall...6'7".

2026-05-26 • via Nuitee
L
Linda • family_with_children • ca
9
2026-05-25 • via Nuitee
S
Sohayla • family_with_children • us
10
Wonderful stay
Pros:

Great location. Very clean and nice.

Cons:

nothing

2026-05-22 • via Nuitee
M
Michael • solo_traveller • nz
10
2026-05-22 • via Nuitee
4
417ellag • Solo travel • Bristol, England
8
Does what is say’s on the tin
Pros:

Does what it says on the tin, great room amenities, nice and clean, well located to access anything in town.

2026-05-20 • via Tripadvisor
W
William • solo_traveller • au
9
2026-05-20 • via Nuitee
L
Laurelle • solo_traveller • ca
10
Pros:

It was close to the venue we were going to see.

Cons:

Na no

2026-05-20 • via Nuitee