Best Western Premier Chateau Granville Hotel & Suites & Conference Centre

Hotels
•
Best Western Premier
8.1 (1623 reviews)
1100 Granville Street , Vancouver , CA
+1 604-669-7070

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location, walkable to sights and transit
Friendly, helpful staff
Spacious rooms/suites and balconies reported
Good breakfast and restaurant options for many guests
Comfortable beds and clean rooms noted by several guests
Cons:
Neighborhood can be noisy, shady or have drug/activity concerns
Perceived as expensive/pricy with high parking charges
Some rooms have small double beds or uncomfortable sofa beds
Occasional cleanliness/odor issues (urine, secondhand smoke) reported
Limited outlets, no slippers provided, and some areas need updates

Categories

Cleanliness
7.4
Mixed reports — many guests said rooms were clean and comfortable, but several noted odors (urine, smoke) and some washroom maintenance issues.
Service
8.9
Consistently praised — staff described as friendly, helpful and accommodating, with specific positive mentions of room service and helpful front-desk behavior (one isolated negative about a manager).
Location
9.2
Frequent strong positive: 'fantastic' and 'perfect' location within walking distance of sights, transit and venues; a few mentions that the immediate neighborhood can feel shady/noisy.
Room Quality
7.8
Mixed: some spacious suites, balconies and comfortable beds reported, but multiple comments about small double beds, uncomfortable sofa beds and street noise.
Amenities
7.9
Good basic amenities noted (balcony, Netflix access, complimentary waters), but gaps mentioned such as few working outlets, no slippers, parking issues and an older property needing updates.
Value for Money
6.8
Several guests called the hotel 'pricy' or 'too expensive' (including high parking fees and peak-event pricing), indicating weaker perceived value.
Food and Beverage
8.3
Generally positive: multiple mentions of a good breakfast and satisfactory restaurant dinners, though one note of no breakfast lobby and a few mixed comments.
Overall Experience
8.5
Overall positive stays reported (convenient, comfortable, helpful staff), tempered by noise, occasional cleanliness/odor issues and higher prices.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Situated in central Vancouver, just a short 5-minute stroll from the bustling Robson Street shopping area, this hotel offers the perfect blend of convenience and comfort for your stay.

Modern Amenities
Each room at the Best Western Premier Chateau Granville Hotel & Suites & Conference Centre is equipped with digital HD TV, microwaves, and mini-refrigerators. Enjoy stunning city views from the balcony while unwinding in your room.

On-Site Dining and Facilities
Indulge in delicious meals at The Edge Social Grille and Lounge, or take advantage of the well-equipped fitness center during your stay. With a 4-room conference center featuring top-notch audiovisual facilities and complimentary WiFi, this hotel caters to both leisure and business travelers.

Ready to experience the best of Vancouver? Book your stay now at Best Western Premier Chateau Granville Hotel & Suites & Conference Centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 1623 reviews
Cleanliness: 7.4
Service: 8.9
Location: 9.2
Room Quality: 7.8
Amenities: 7.9
Value for Money: 6.8
Food and Beverage: 8.3
Overall Experience: 8.5
G
Gordon • extended_group • us
10
Fantastic stay
Pros:

Smack in the middle of downtown and super convenient to all popular spots in the area. About 15 mins walk to the stadium too if anyone interested in booking for a concert. Staffs are super polite and helpful - great recommendations from them. The surrounding area and its conditions are out of their help but the staffs make it up by being fantastic!

Cons:

Everything is all good! The surrounding area is out of their help but the staffs make it up.

2026-11-07 • via Nuitee
A
Ali • solo_traveller • pk
10
Pros:

Locstion is good

Cons:

Not applicable

2026-11-07 • via Nuitee
I
Ilagan • family_with_children • ca
10
Our stay is awesome room is big and comfy especialy the bathroom is really nice for family
Pros:

Bathroom and location is so perfect

2026-11-07 • via Nuitee
O
Odette • couple • ca
10
It was such a great stay we're considering returning for a mini vacation.
Pros:

Comfort

2026-11-07 • via Nuitee
N
Najada • family_with_children • ca
10
2026-11-07 • via Nuitee
R
Rebecca • family_with_children • ca
6
Medium
Pros:

Central area and the front desk staff were very nice. The room itself was spacious.

Cons:

Loud even with windows shut. The rooms are outdated and unfortunately the pull out bed was unbelievably uncomfortable.

2026-11-06 • via Nuitee
R
renz • family_with_children • ca
8
Pros:

The location was close to everything, and the hotel was clean and comfortable. The staff were also always helpful!

2026-11-03 • via Nuitee
S
Semenyk • couple • ca
10
2026-11-03 • via Nuitee
S
Shokhzod • family_with_children • us
5
2026-11-01 • via Nuitee
D
David • solo_traveller • ca
10
2026-11-01 • via Nuitee
C
Caleb • couple • ca
9
So convenient.
Pros:

Location was fantastic.

Cons:

Nothing at all.

2026-10-29 • via Nuitee
M
Man Ying Mandy • extended_group • hk
9
2026-10-29 • via Nuitee
M
Man Ying Mandy • couple • hk
9
2026-10-29 • via Nuitee
N
Neudorf • solo_traveller • ca
10
Never had a bad experience at a Best Western
Pros:

Breakfast was good, staff was friendly.

Cons:

Free breakfast

2026-10-28 • via Nuitee
K
Kumar • solo_traveller • in
9
Property is at prime location and everything at the hotel is in order, had a wonderful stay!
Pros:

Everything was excellent!

2026-10-27 • via Nuitee
M
Mary Jane • couple • us
8
interesting area. too expensive
Pros:

Spacious room , with separate sitting, TV area

2026-10-24 • via Nuitee
K
Kelsi • family_with_children • ca
10
2026-10-20 • via Nuitee
E
Emerson • solo_traveller • br
9
2026-10-20 • via Nuitee
R
Rayann • family_with_children • ca
9
2026-10-19 • via Nuitee
E
Everton • family_with_children • br
8
Pros:

Espaçoso

Cons:

A localização embora próximo de tudo é uma região estranha da cidade com clubes e mendigos

2026-10-19 • via Nuitee