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Facilities
Property facilities
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Free WiFi
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Luggage storage
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Concierge service
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Elevator
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Conference space
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Safe-deposit box at front desk
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Free newspapers in lobby
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Front desk (limited hours)
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Smoke-free property
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Free reception
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Free self parking
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Banquet hall
Review Highlights
Categories
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Property Description
Convenient Amenities
Enjoy complimentary wireless internet and concierge services at Keppel's Head Hotel. Stay connected and well taken care of during your stay.
Delicious Dining and Socializing
Savor a satisfying meal at the hotel's restaurant and mingle with other guests at the daily complimentary reception. Unwind with your favorite drink at the bar/lounge, creating unforgettable memories.
Event Spaces and Smart Rooms
Host your event in the hotel's flexible conference space and meeting room. The 30 guestrooms feature Smart televisions, complimentary wireless internet, and well-equipped bathrooms with complimentary toiletries. Perfect for leisure or business travel.
Plan your stay at Keppel's Head Hotel in Portsmouth, steps away from major attractions and amenities. Experience the historical charm and modern comforts during your visit.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Check-in & Check-out
Contactless check-out is available
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Guest type
Essential workers only - NO
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General
Professional property host/manager
Property policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
-
Check-in & Check-out
Contactless check-out is available
-
Guest type
Essential workers only - NO
-
General
Professional property host/manager
-
Check-in & Check-out
Contactless check-in is available
-
Pets
Service animals are allowed
Location
Guest Reviews
Breakfast great
Location great
Enjoyable stay
Exeptional location.brilliant hotel. Efficient and so close to the ferry terminal.
I think there was a curfue as I was given one room key.I got an early cinema seat.
Very near the historic dockyard, the location was fantastic! Also adjacent to to the modern shopping centre which had some great restaurants and shops
Staff poor. On arrival asked where we could get tickets for the historic dockyard and were directed to the bus station which was incorrect. The ticket office was in a different location, 200 yards away. Unbelievable! The room was small and the mattress was cheap with no firmness. Apart from some cheap shower gel in the shower or shampoo there was also no soap by the sink. Asked at reception and none was forthcoming until the next day. The air conditioning unit was “awaiting service” At breakfast the milk in our cornflakes was sour. Taken away with no apology. Our room was not serviced and we were assured that the carpet had been vacuumed. Absolutely untrue. How this tired hotel is 3 star is unbelievable.
Good location for ferries and terminals
A little dated
I like smallish hotels with character and Keppels Head didn't disappoint, with its Georgian heritage and maritime history. The location, so close to Gunwharf Quay, bus and train stations is a major asset for anyone travelling with heavy luggage, as is the hotel lift to all floors in the hotel lobby. Female staff were really friendly, polite and helpful and my basic room was quiet, spacious and comfortable with a spotless ensuite and lovely big, bath towels. Welcome bottled water was provided alongside the usual kettle, tea, and coffee. Breakfast was table service (a rarity these days) in a spacious restaurant area, and buffet choices were adequate rather than exciting. Cooked breakfast was ample. Overall, excellent value.
I know it's difficult in older premises, but more power points in the room would have bee appreciated, and the all-in -one hot/cold water basin tap was not very good at delivering cold water. But, these are minor quibbles.
Fabulus location
Room decor tired with some watermark staining on ceiling
Convenience
Excellent location by the station, friendly staff, comfortable room, open 24/7, friendly bar. Really great place.
Decor a bit tired and old fashioned, but not a big deal.
Nous avons apprécié l'emplacement et le petit-déjeuner.
Very helpful staff, lovely restaurant on site and a characterful property.
Friendly staff, very welcoming
Location
The location is perfect . The bed was very comfortable. The breakfast was okay.
The extreme heat in the room spoilt our stay this time, even though it was not particularly hot outside. We could not open the window more than an inch and despite there being an air conditioning unit on the wall it was not working. We were given a fan which only circulated the hot air and not cooled the room at all. The room was also dusty in places and could have done with a deep clean. Not ideal conditions for my asthma. Dreadful experience for us both.
The location is fantastic, it is opposite the train and bus stations and 2 minutes walk to Gunwarf Quays shopping outlet. The bus stop to Old Portsmouth and Southsea is just outside of the hotel.
The cooked breakfast is very good and you can help yourself to yoghurt, cereal, fruit etc also. The staff are very nice too.
The shower pressure in room 28 was not great. The bottled water is not replenished, however there is a shop next door.
Het uitzicht vanuit de hotelkamer was nice en het personeel was erg behulpzaam en vriendelijk.
Het hele hotel is ouderwets en heeft achterstallig onderhoud. Vergane glorie, zoals ze dat zo mooi zeggen. Jammer, maar helaas.
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