The Salthouse Hotel

Hotels
8.7 (1086 reviews)
39 Dunamallaght Road , Ballycastle , gb
+44 28 2051 0000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Beautiful location
Cons:
High charges for amenities
Limited gym facilities

Categories

Cleanliness
8.5
The hotel was clean and comfortable, but some guests found the room warm overnight.
Service
9.3
Staff were described as very attentive and friendly, providing a high level of service.
Location
9.3
The location was praised for its fabulous views and proximity to attractions.
Room Quality
8.3
While the room had many amenities, some guests were disappointed with missing features such as a mini fridge.
Amenities
7.8
Limited amenities mentioned due to renovations; some features were not available during the stay.
Value for Money
8.1
Some guests felt the pricing was high for what was offered, especially with extra charges for facilities.
Food and Beverage
9.3
Breakfast was frequently mentioned as excellent, with a good variety and presentation.
Overall Experience
9
Some guests had issues, but many also had great experiences and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:33

Property Description

Luxurious Accommodation with Modern Amenities

Experience a luxurious stay at The Salthouse Hotel in Ballycastle, just 1.5 km from the stunning Ballycastle Beach. Enjoy the convenience of a garden, free private parking, a restaurant, and a bar on-site. Indulge in room service, available at your beck and call, and rely on the attentive 24-hour front desk for all your needs. Stay connected with complimentary high-speed WiFi throughout the property.

Comfortable Rooms with Thoughtful Touches

Relax in well-appointed rooms featuring a desk, a flat-screen TV, and a private bathroom. Enjoy a restful night's sleep on quality bed linen and plush towels. Each guest room is equipped with a wardrobe and a kettle for your convenience.

Sun Terrace and Nearby Attractions

Unwind on the sun terrace or explore nearby attractions like Glenariff Forest and Ballycastle Golf Club. With the City of Derry Airport just 67 km away, The Salthouse Hotel is your perfect retreat. Book now for an unforgettable stay!

Important information:

Please note that the Spa facilities will be available from 24 August 2019. There is a £20 per person charge for the spa. > Please note that access to The Salt Spa Thermal Suite is a £45 per person charge, per day. This gives you access from 15:00 - 19:30pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1086 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.1
Food and Beverage: 9.3
Overall Experience: 9
G
Gary • solo_traveller • gb
10
Salthouse hotel...loved it
Pros:

Lovely location,hotel and v helpful staff.Lookout restaurant superb.

Cons:

Would have like a mini fridge in our room

2026-08-29 • via Nuitee
S
Samuel • couple • gb
10
An excellent overnight staycation that my wife and I look forward to repeating in the not too distant future.
Pros:

Very well appointed in an excellent location with magnificent views.

Cons:

The only snags that I would suggest about the accommodation are;
1. There was no ventilation in the en-suite.
2. The water pressure in the shower was not that powerful.

2026-08-28 • via Nuitee
A
Anderson • family_with_children • gb
2
Rude staff bad service
Pros:

The location and the view was fantastic

Cons:

No children allowed in the pool was a disappointment.
2 of the staff were very poor, one accused me of not paying a bill which I had paid
Ordered wine for room service, and it didn’t arrive.
Worst stay we as a family have had ever.

2026-08-26 • via Nuitee
C
Caoilfhinn • extended_group • gb
10
2026-08-24 • via Nuitee
J
Joanne • extended_group • gb
7
Fabulous spa, not so great customer service
Pros:

New spa area is fantastic

Cons:

Service in the outlook area
Helpfulness of staff
Room a bit run down, hook falling off wall, picture fittings on wall with no picture, fire escape plan fell off wall in the middle of the night. Shower was not powerful. Room was too warm.

2026-08-23 • via Nuitee
D
Deborah • extended_group • gb
10
2026-08-22 • via Nuitee
N
Neil • couple • gb
7
Excellent room but staff and food disappearing.
Pros:

Very good room with an excellent view

Cons:

Staff mixed in attitude. Bedroom cleaning too late and not consistent. Most restaurant staff good. Most food disappointing, especially breakfast which promised more than it delivered.

2026-08-21 • via Nuitee
T
Tracey • couple • gb
10
Pros:

Staff were wonderful. A lovely setting and live music on each night.

2026-08-21 • via Nuitee
M
Mike • couple • gb
10
We spent a superb 3 nights at this wonderful hotel.
Pros:

Everything about the hotel was superb. The staff were lovely, and the food and drink were tremendous. I highly recommend this hotel for the future.

Cons:

Everything was wonderful, so this question doesn't really apply.

2026-08-20 • via Nuitee
S
Strain • solo_traveller • gb
8
2026-08-18 • via Nuitee
M
Mandy • couple • gb
10
2026-08-18 • via Nuitee
G
gerard • couple • gb
8
First time visitor and fairly impressed.
Pros:

Breakfast was very good.
great view from hotel.
guy playing the music was good

Cons:

too far to walk to beach.
Booked online and probably paid too much.

2026-08-14 • via Nuitee
D
Dowey • solo_traveller • gb
6
Pros:

Spa and breakfast were great.

Cons:

Spa was not included in the hotel booking, surprised to have to pay £35 extra per person. The trifle dessert in the lookout restaurant was not nice and tasted very synthetic. The room temperature was roasting sitting at 26° even during the night which we were unable to change. We put on the fan provided but couldn't sleep with the noise of it. Had no view in room 208 .

2026-08-13 • via Nuitee
C
Catherine • extended_group • gb
10
Fantastic stay, will definitely return and highly recommend
Pros:

Location, outdoor pool, hotel decor, friendly staff, delicious food.

Cons:

Would have liked tissues and body lotion in room. Most other 4* hotels provide these.

2026-08-12 • via Nuitee
B
Ben • couple • gb
4
Pros:

Good location, great views

Cons:

Getting robbed - having to pay £90 extra to use the spa on top of an expensive 1 night stay, SOME front of house staff very cheeky

2026-08-10 • via Nuitee
M
Mary • couple • ie
8
We really enjoyed our stay, and will definitely be returning.
Pros:

The location was stunning, amazing views. Staff were very attentive and polite, food in lookout was delicious.

Cons:

Would have preferred a buffet breakfast, and food in restaurant was a bit expensive,

2026-08-09 • via Nuitee
M
Marian • couple • gb
9
Very relaxing hotel in a beautiful spot on the north Antrim coast.
Pros:

The breakfasts were freshly cooked to order. The high tea display of pastries and granola was an elegant touch. Excellent standard of produce.

Cons:

Prices seemed a lot higher than our previous visit. We were also charged to enter the spa.

2026-08-05 • via Nuitee
B
Brigid • couple • ie
9
Pros:

Good view

Cons:

Still work to be done

2026-08-04 • via Nuitee
S
Steve • solo_traveller • gb
10
Pros:

Best spa/hotel I have ever stayed in.
Staff were brilliant, spa wonderful, restaurant superb. Can't be faulted.

Cons:

Unable to find anything!

2026-08-04 • via Nuitee
D
Davina • family_with_children • gb
9
That view……..
Pros:

The suite looking onto the sea was warm, cosy, comfortable and had a fantastic panoramic view of the sea. I could have sat there all day just looking at the view……was cleaned impeccably every day.

Breakfast in the style of afternoon tea… just genius.

Staff couldn’t do enough to help, especially as we needed a lot of taxi info for all the trips we were packing in. Thank you so much :)

Also shout out to the reception staff at the spa, so kind and lovely. Thank you :)

Lastly, the cakes……..amazing doesn’t do them justice!

Thanks to all the staff who made our trip so special.
We will be back soon!

Cons:

Nothing. Ignore the negative reviews. They are so wrong!

2026-08-03 • via Nuitee