The Salthouse Hotel

Hotels
8.7 (1086 reviews)
39 Dunamallaght Road , Ballycastle , gb
+44 28 2051 0000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Beautiful location
Cons:
High charges for amenities
Limited gym facilities

Categories

Cleanliness
8.5
The hotel was clean and comfortable, but some guests found the room warm overnight.
Service
9.3
Staff were described as very attentive and friendly, providing a high level of service.
Location
9.3
The location was praised for its fabulous views and proximity to attractions.
Room Quality
8.3
While the room had many amenities, some guests were disappointed with missing features such as a mini fridge.
Amenities
7.8
Limited amenities mentioned due to renovations; some features were not available during the stay.
Value for Money
8.1
Some guests felt the pricing was high for what was offered, especially with extra charges for facilities.
Food and Beverage
9.3
Breakfast was frequently mentioned as excellent, with a good variety and presentation.
Overall Experience
9
Some guests had issues, but many also had great experiences and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:33

Property Description

Luxurious Accommodation with Modern Amenities

Experience a luxurious stay at The Salthouse Hotel in Ballycastle, just 1.5 km from the stunning Ballycastle Beach. Enjoy the convenience of a garden, free private parking, a restaurant, and a bar on-site. Indulge in room service, available at your beck and call, and rely on the attentive 24-hour front desk for all your needs. Stay connected with complimentary high-speed WiFi throughout the property.

Comfortable Rooms with Thoughtful Touches

Relax in well-appointed rooms featuring a desk, a flat-screen TV, and a private bathroom. Enjoy a restful night's sleep on quality bed linen and plush towels. Each guest room is equipped with a wardrobe and a kettle for your convenience.

Sun Terrace and Nearby Attractions

Unwind on the sun terrace or explore nearby attractions like Glenariff Forest and Ballycastle Golf Club. With the City of Derry Airport just 67 km away, The Salthouse Hotel is your perfect retreat. Book now for an unforgettable stay!

Important information:

Please note that the Spa facilities will be available from 24 August 2019. There is a £20 per person charge for the spa. > Please note that access to The Salt Spa Thermal Suite is a £45 per person charge, per day. This gives you access from 15:00 - 19:30pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1086 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.1
Food and Beverage: 9.3
Overall Experience: 9
M
Marian • couple • gb
9
Very relaxing hotel in a beautiful spot on the north Antrim coast.
Pros:

The breakfasts were freshly cooked to order. The high tea display of pastries and granola was an elegant touch. Excellent standard of produce.

Cons:

Prices seemed a lot higher than our previous visit. We were also charged to enter the spa.

2026-08-05 • via Nuitee
B
Brigid • couple • ie
9
Pros:

Good view

Cons:

Still work to be done

2026-08-04 • via Nuitee
S
Steve • solo_traveller • gb
10
Pros:

Best spa/hotel I have ever stayed in.
Staff were brilliant, spa wonderful, restaurant superb. Can't be faulted.

Cons:

Unable to find anything!

2026-08-04 • via Nuitee
D
Davina • family_with_children • gb
9
That view……..
Pros:

The suite looking onto the sea was warm, cosy, comfortable and had a fantastic panoramic view of the sea. I could have sat there all day just looking at the view……was cleaned impeccably every day.

Breakfast in the style of afternoon tea… just genius.

Staff couldn’t do enough to help, especially as we needed a lot of taxi info for all the trips we were packing in. Thank you so much :)

Also shout out to the reception staff at the spa, so kind and lovely. Thank you :)

Lastly, the cakes……..amazing doesn’t do them justice!

Thanks to all the staff who made our trip so special.
We will be back soon!

Cons:

Nothing. Ignore the negative reviews. They are so wrong!

2026-08-03 • via Nuitee
M
Mariet • extended_group • be
9
Pros:

De welness faciliteiten.

Cons:

Het ontbijt.

2026-08-03 • via Nuitee
P
Pieter • family_with_children • be
9
2026-08-02 • via Nuitee
C
Ciara • extended_group • gb
9
2026-07-25 • via Nuitee
J
Joan • family_with_children • ie
8
very good and enjoyable.
Pros:

Location was excellent for sightseeing and enjoying the area.

Cons:

none really.

2026-07-25 • via Nuitee
C
Carole • solo_traveller • gb
9
Pros:

We had an accessible room and it was very big with a really well laid out bathroom. Super shower. Loads of room. The dining roomand bar had superb views. The hotel was very tastefully designed.

Cons:

The town of Ballycastle was a disappointment. Very down at heel so you have to travel. However the scenery was great.

2026-07-24 • via Nuitee
H
Hugo • solo_traveller • gb
9
Very enjoyable
Pros:

High quality throughout

Cons:

Room too hot at night

2026-07-21 • via Nuitee
R
Rachel • solo_traveller • gb
5
Questionable value for money, but lovely place and staff
Pros:

The place was beautiful, friendly staff. Clean facilities..good WiFi in the rooms.

Cons:

The Lookout Restaurant was incredibly underwhelming in terms of taste and value. Very limited vegan options and honestly just not nice at all. For a vegan pizza and simple pasta dish, a coke and a glass of wine, the bill came to £52. It just was not worth it at all. I had also reserved a table prior to arriving, alongside a welcome slate for our anniversary, it was confirmed over the phone as booked, but upon arrival to the restaurant, there was no booking. It didn't take them long to find us a seat however. But unfortunately, the surprise slate plate for my husband was not included. Overall, the dining experience was a black mark on our stay.

2026-07-20 • via Nuitee
B
Brooke • solo_traveller • us
10
2026-07-18 • via Nuitee
E
Elizabeth • solo_traveller • gb
9
Pros:

Facilities, location and staff.

Cons:

Price is slightly high

2026-07-17 • via Nuitee
L
Laura • family_with_children • gb
7
Not suitable for families
Pros:

The rooms and breakfast were of excellent standard.

Cons:

The use of the pool was an additional charge

2026-07-17 • via Nuitee
S
Sheila • couple • gb
7
Very relaxing & nice break
Pros:

Breakfast was lovely with a good range of food available. Rooms a good size & beds very comfortable. Spa was lovely & had an amazing seaweed treatment overlooking the ocean & wonderful views.

Cons:

Sitting area outside of apartment was lovely with great views, however no table/chairs to sit on. Required like others to take chairs from inside to outside. The gym was not open at 8 am!! Very disappointing.
A nice walk into Ballycastle all downhill - coming back to hotel was all up hill! Maybe offering a shuttle service down to town would be a great idea.

2026-07-15 • via Nuitee
J
Joseph • couple • ie
9
Excellent facility
2026-07-15 • via Nuitee
G
Gordon • couple • gb
10
Class hotel
Pros:

Breakfast was excellent rooms very comfy and quality decor. Staff top notch.

Cons:

Nothing

2026-07-14 • via Nuitee
S
Steven • solo_traveller • gb
2
Pros:

Location close to town, approx 2 mile walk or drive.

Cons:

We stayed at The Salthouse Hotel in Ballycastle for one night as a family of four, with our children aged 16 and 13. The hotel is clearly aiming to offer an upmarket, modern experience, and a significant amount of money has obviously been invested in the property. Unfortunately, while the setting and décor were impressive, the overall experience was let down by poor attention to detail, inconsistent service and, most importantly, serious issues during our evening meal.

We were allocated Room 305, described as a Suite with Sea View. To be fair, there was a sea view, and the accommodation was spacious, with a small living room and kitchenette-style area, a separate bedroom and a sofa bed prepared for the children. The room itself was comfortable and generally fine.

However, only two towels had been provided for four guests, so I had to contact reception. Additional towels were delivered reasonably quickly. My wife had also forgotten cotton pads, and when I asked whether the hotel had any amenity packs containing facial pads, I was advised that only dental packs were available.

We had booked dinner in the hotel’s main restaurant, which is described by the hotel as fine dining. The menu looked promising, but the service got off to a very poor start. After a female member of staff had taken our drinks order, a male server came over to the table and simply said, “Go.” I was unsure what he meant and said, “Sorry?” He then responded along the lines of, “What do you want? Go.” It was abrupt, rude and completely out of keeping with the type of service expected in a restaurant presenting itself as fine dining.

We ordered a Gran Reserva Rioja. While I briefly left the table to familiarise myself with the hotel, a different and less expensive Rioja was brought to the table and opened. No explanation was given. When I returned and questioned the bottle, the waitress checked with colleagues and eventually confirmed that the wine we had selected was unavailable.

2026-07-14 • via Nuitee
M
michelle • couple • gb
10
2026-07-14 • via Nuitee
C
Catherine • solo_traveller • gb
10
Best place to stay. Highly recommend
Pros:

Absolutely stunning hotel in a stunning location.

Clean, comfortable, excellent staff, brilliant food.

Cons:

Nothing. Exceptional!

Think it would be better to include Spa access in the price though.

2026-07-12 • via Nuitee