The Ambassador Seoul - A Pullman Hotel

Hotels
Pullman Hotels and Resorts
9.6 (1314 reviews)
287, Dongho-ro, Jung-gu , Seoul , kr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Excellent food
Cons:
Room for improvement in front desk service
Some cleanliness issues

Categories

Cleanliness
8.71
Some reviews mentioned dirty towels.
Service
9.67
Some staff were friendly and helpful, but front desk service could be improved.
Location
9.72
Good location with beautiful views, though access might be challenging.
Room Quality
9.66
Rooms were well decorated and comfortable.
Amenities
9.69
Facilities are modern and well maintained.
Value for Money
9.65
Generally good value for the quality offered.
Food and Beverage
9.71
Food was excellent in quality.
Overall Experience
9.99
Overall, the experience was pleasant, with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:40

Property Description

Luxurious Accommodation and Heritage Blend
The Ambassador Seoul - A Pullman Hotel, a historic gem since 1955, offers 269 guestrooms and 49 serviced residences that seamlessly blend heritage charm with modern comfort.

Ultimate Dining Experience
Indulge in exquisite dining at 'THE KING'S' premium live buffet or savor European cuisine at '1955 Groceria', a unique grocery and restaurant concept.

Leisure Facilities for Wellness and Relaxation
Unwind at the indoor swimming pool, fitness center, yoga studio, and screen golf area. Cap off your day with a relaxing dip in the outdoor swimming pool.

Experience true palace-like luxury and exceptional service at The Ambassador Seoul - A Pullman Hotel. Book now to create unforgettable memories.

Important information:

Please present the credit card used to make this reservation upon check-in at the hotel.

Club Ambassador Lounge is only available for those above the age of 14, whereas, children under the age of 14 are not allowed in even when accompanied by their guardians.

Executive rooms can accommodate up to 2 adults. (Children under the age of 14 cannot be accommodated)

If you make a reservation with breakfast included, an extra fee will be charged for a child breakfast.
[Child (Under Age 12) - KRW 33,500 / Free of Charge : Under 48 months]

For customers with Executive Lounge benefits (Club Ambassador Lounge)
Breakfast, afternoon tea, and happyhour are provided at the Club Ambassador Lounge on the 18th floor.

Please note that the fitness center, swimming pool, sauna, and screen golf course are closed on the first Wednesday of each month.

Due to the government's regulations on the use of disposable products, toothbrushes, toothpaste, and razors are not provided free of charge.

All guests must present a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability upon check-in and additional charges may apply.

Guests under the age of 18 can stay only if accompanied by a parent or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GMP

Location

Guest Reviews

9.6
Based on 1314 reviews
Cleanliness: 8.71
Service: 9.67
Location: 9.72
Room Quality: 9.66
Amenities: 9.69
Value for Money: 9.65
Food and Beverage: 9.71
Overall Experience: 9.99
F
Francesco solo_traveller ch
10
2026-08-15 via Nuitee
B
Bruno family_with_children pt
10
2026-08-15 via Nuitee
A
Amir family_with_children fr
10
Pros:

L'emplacement, confort et personnel au petit soin

2026-08-14 via Nuitee
R
Rory solo_traveller ie
10
Pros:

Staff, room and facilities all excellent.

2026-08-14 via Nuitee
H
Herve couple br
9
Fantastic hotel. But a bit out of Seoul main attractions
Pros:

Very nice modern building, excellent bedrooms, very comfortable bed, and bathroom. Parking on the premises. Top spa, saunas and public bath. Amazing breakfast and happy hour (dinner) included for executive rooms.

Cons:

A bit far from main tourism attractions; you need a car/taxi to visit them. Not many restaurants around.

2026-08-12 via Nuitee
R
Rachel couple be
10
2026-08-11 via Nuitee
O
Omar couple ae
8
2026-08-10 via Nuitee
W
Warszawski solo_traveller il
10
2026-08-09 via Nuitee
Y
Yanxin couple de
6
Gut
Pros:

Sehr sauber

Cons:

Ein junger Mitarbeiter in der Rezeption versteht kein Englisch und war dafür nicht entschuldigt

2026-08-08 via Nuitee
S
Simrit solo_traveller ca
5
2026-08-08 via Nuitee
R
Robert family_with_children pl
10
Wspaniały hotel
Pros:

Bardzo dobry hotel. Pokoje są przestronne a łóżka
wygodne

Cons:

Najsłabsze w hotelu było śniadanie

2026-08-07 via Nuitee
A
Alexander family_with_children il
10
2026-08-06 via Nuitee
A
Alexander family_with_children il
10
2026-08-06 via Nuitee
A
Alexander family_with_children il
10
2026-08-06 via Nuitee
I
INNY solo_traveller fr
8
Pros:

Personnels très aimables. Chambre très propre. Literie parfait. J'ai beaucoup aimé le parfum d'ambiance de l'hotel.

Cons:

Le frais supplémentaire pour l''accès à la piscine extérieur est un peu trop cher d'autant plus qu'1 seul accès est admis. Ça aurait était bien de donner l'accès à la journée pour ce prix.
L'allumage automatique par un detecteur de mouvement dans l'espace d'entrée etait genant pendant la nuit car il fallait transiter par cet espace pour aller dans la salle d'eaux.

2026-08-05 via Nuitee
S
Sunny family_with_children dk
7
2026-08-05 via Nuitee
J
JC extended_group fr
8
Super personnel, très accueillant et très aimable.
Pros:

Tout

2026-07-25 via Nuitee
P
Paul family_with_children ca
8
Good
Pros:

Pools

Cons:

Had to pay to use outdoor pool. Buffet was too expensive

2026-07-24 via Nuitee
Y
YUNJIE family_with_children cn
5
酒店服务设施与定价不匹配,体验感一般。
Pros:

房间面积在韩国来看算大一些的。

Cons:

餐食难吃,早餐晚餐自助都不好吃,品类较少。

2026-07-23 via Nuitee
J
Joshua couple au
9
Overall great hotel provided to get a good deal on the room price
Pros:

Very clean, staff are very helpful. Indoor pool facilities. Rooms are large and comfortable

Cons:

Paying additional money for the outdoor pool. Having to pay for a head cap for the indoor pool. Room service is crazy expensive

2026-07-23 via Nuitee