The Ambassador Seoul - A Pullman Hotel

Hotels
•
Pullman Hotels and Resorts
9.6 (1288 reviews)
287, Dongho-ro, Jung-gu , Seoul , kr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Excellent food
Cons:
Room for improvement in front desk service
Some cleanliness issues

Categories

Cleanliness
8.71
Some reviews mentioned dirty towels.
Service
9.67
Some staff were friendly and helpful, but front desk service could be improved.
Location
9.72
Good location with beautiful views, though access might be challenging.
Room Quality
9.66
Rooms were well decorated and comfortable.
Amenities
9.69
Facilities are modern and well maintained.
Value for Money
9.65
Generally good value for the quality offered.
Food and Beverage
9.71
Food was excellent in quality.
Overall Experience
9.99
Overall, the experience was pleasant, with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:40

Property Description

Luxurious Accommodation and Heritage Blend
The Ambassador Seoul - A Pullman Hotel, a historic gem since 1955, offers 269 guestrooms and 49 serviced residences that seamlessly blend heritage charm with modern comfort.

Ultimate Dining Experience
Indulge in exquisite dining at 'THE KING'S' premium live buffet or savor European cuisine at '1955 Groceria', a unique grocery and restaurant concept.

Leisure Facilities for Wellness and Relaxation
Unwind at the indoor swimming pool, fitness center, yoga studio, and screen golf area. Cap off your day with a relaxing dip in the outdoor swimming pool.

Experience true palace-like luxury and exceptional service at The Ambassador Seoul - A Pullman Hotel. Book now to create unforgettable memories.

Important information:

Please present the credit card used to make this reservation upon check-in at the hotel.

Club Ambassador Lounge is only available for those above the age of 14, whereas, children under the age of 14 are not allowed in even when accompanied by their guardians.

Executive rooms can accommodate up to 2 adults. (Children under the age of 14 cannot be accommodated)

If you make a reservation with breakfast included, an extra fee will be charged for a child breakfast.
[Child (Under Age 12) - KRW 33,500 / Free of Charge : Under 48 months]

For customers with Executive Lounge benefits (Club Ambassador Lounge)
Breakfast, afternoon tea, and happyhour are provided at the Club Ambassador Lounge on the 18th floor.

Please note that the fitness center, swimming pool, sauna, and screen golf course are closed on the first Wednesday of each month.

Due to the government's regulations on the use of disposable products, toothbrushes, toothpaste, and razors are not provided free of charge.

All guests must present a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability upon check-in and additional charges may apply.

Guests under the age of 18 can stay only if accompanied by a parent or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GMP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.6
Based on 1288 reviews
Cleanliness: 8.71
Service: 9.67
Location: 9.72
Room Quality: 9.66
Amenities: 9.69
Value for Money: 9.65
Food and Beverage: 9.71
Overall Experience: 9.99
L
Lirone • couple • fr
10
2026-07-16 • via Nuitee
L
Laetitia • extended_group • be
10
Parfait
Pros:

Le petit déjeuner, la gentillesse du personnel, la beauté de l’hôtel !

Cons:

Le fait de devoir caché ses tatouages pour la piscine!

2026-07-16 • via Nuitee
F
Florent • family_with_children • fr
10
Nous recommandons vivement ! Tout etait parfait !
Pros:

Superbe hôtel très bien placé !

Cons:

Rien

2026-07-14 • via Nuitee
M
Matilde • couple • it
9
2026-07-13 • via Nuitee
C
Cindy • couple • sg
9
2026-07-10 • via Nuitee
T
TengHsian • solo_traveller • tw
7
Cons:

Breakfast wasn't as good as I expected; the selection was limited, about the same as typical Taiwanese tourist destinations.
The description on booking.com stated that drinks in the fridge were free, but I found out they weren't replenished, and I was also charged extra at check-out, which was a very bad experience.

2026-07-08 • via Nuitee
H
Harri • family_with_children • fi
9
Pros:

Korkeatasoinen ja siisti hotelli. Sijainti oli hyvä, tarpeeksi keskeinen, mutta silti rauhallinen ympäristo.

Cons:

Naapurihuoneen äänet häiritsivät välillä. Aikuisten ja lasten kovaääninen puhe kuului välillä poikkeuksellisen selvästi huoneeseemme. Toisessa käytössämme olleessa huoneessa ei ollut vastaavaa häiriötekijää.

2026-07-06 • via Nuitee
S
Sarah • solo_traveller • gb
10
Beautiful Hotel
Pros:

Location
Room was amazing
View from room perfect
Staff exceptional

Cons:

Couldn't stay longer

2026-07-06 • via Nuitee
J
Jacob • couple • nz
8
Everything was great! Apart from the outdoor pool experience.
Pros:

Modern, great views from room, comfy bed.

Cons:

The outdoor pool you have to pay extra to use which is 40,000 per person. We went down to use the pool and charged the cost to my room. Then tried to order a beer and relax, but was then told that the pool closes from 1pm to 2pm for staff break. We had to leave and were told to come back in 1 hour. We did not go back as we did not want to waste our time in Seoul waiting for the pool to re open.
I understand staff need a break, but perhaps it would be better to rotate staff break times to assure the pool is open all day so customers can use the pool at all times, especially when we are charged 80,000 for 2 people.

2026-07-06 • via Nuitee
F
Fiona • extended_group • au
10
Lovely stay
Pros:

Clean friendly

Cons:

Bit far from myeong dong

2026-07-06 • via Nuitee
M
martinapN6817HQ • Business
10
Great experience
Pros:

Everything was wonderful! Rhea at the front desk was very kind, polite and helpful, thank you!

2026-07-05 • via Tripadvisor
E
Esra • couple • tr
8
2026-07-05 • via Nuitee
M
mustafa • family_with_children • iq
10
2026-07-04 • via Nuitee
S
Shalin • family_with_children • in
10
2026-07-01 • via Nuitee
S
Sukhrob • couple • uz
10
2026-07-01 • via Nuitee
K
Kwang Yi • couple • sg
10
2026-06-29 • via Nuitee
S
Sukhrob • couple • uz
10
2026-06-28 • via Nuitee
E
Ewa • couple • pl
9
2026-06-28 • via Nuitee
S
sook young • solo_traveller • kr
9
2026-06-27 • via Nuitee
M
Maurizio • couple • au
10
An Exceptional Stay in Seoul
Pros:

Our stay at The Ambassador Seoul - Pullman Hotel was absolutely outstanding. Everything exceeded our expectations. The room was beautiful, spotless, and very comfortable. The facilities were excellent, the food was delicious, and every member of the staff was incredibly kind, welcoming, and professional.

The attention to detail and the high standard of service made our stay truly memorable. We couldn't have asked for a better experience and would definitely stay here again. Highly recommended

2026-06-27 • via Nuitee