The Ambassador Seoul - A Pullman Hotel

Hotels
Pullman Hotels and Resorts
9.6 (1272 reviews)
287, Dongho-ro, Jung-gu , Seoul , kr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Excellent food
Cons:
Room for improvement in front desk service
Some cleanliness issues

Categories

Cleanliness
8.71
Some reviews mentioned dirty towels.
Service
9.67
Some staff were friendly and helpful, but front desk service could be improved.
Location
9.72
Good location with beautiful views, though access might be challenging.
Room Quality
9.66
Rooms were well decorated and comfortable.
Amenities
9.69
Facilities are modern and well maintained.
Value for Money
9.65
Generally good value for the quality offered.
Food and Beverage
9.71
Food was excellent in quality.
Overall Experience
9.99
Overall, the experience was pleasant, with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:40

Property Description

Luxurious Accommodation and Heritage Blend
The Ambassador Seoul - A Pullman Hotel, a historic gem since 1955, offers 269 guestrooms and 49 serviced residences that seamlessly blend heritage charm with modern comfort.

Ultimate Dining Experience
Indulge in exquisite dining at 'THE KING'S' premium live buffet or savor European cuisine at '1955 Groceria', a unique grocery and restaurant concept.

Leisure Facilities for Wellness and Relaxation
Unwind at the indoor swimming pool, fitness center, yoga studio, and screen golf area. Cap off your day with a relaxing dip in the outdoor swimming pool.

Experience true palace-like luxury and exceptional service at The Ambassador Seoul - A Pullman Hotel. Book now to create unforgettable memories.

Important information:

Please present the credit card used to make this reservation upon check-in at the hotel.

Club Ambassador Lounge is only available for those above the age of 14, whereas, children under the age of 14 are not allowed in even when accompanied by their guardians.

Executive rooms can accommodate up to 2 adults. (Children under the age of 14 cannot be accommodated)

If you make a reservation with breakfast included, an extra fee will be charged for a child breakfast.
[Child (Under Age 12) - KRW 33,500 / Free of Charge : Under 48 months]

For customers with Executive Lounge benefits (Club Ambassador Lounge)
Breakfast, afternoon tea, and happyhour are provided at the Club Ambassador Lounge on the 18th floor.

Please note that the fitness center, swimming pool, sauna, and screen golf course are closed on the first Wednesday of each month.

Due to the government's regulations on the use of disposable products, toothbrushes, toothpaste, and razors are not provided free of charge.

All guests must present a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability upon check-in and additional charges may apply.

Guests under the age of 18 can stay only if accompanied by a parent or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GMP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.6
Based on 1272 reviews
Cleanliness: 8.71
Service: 9.67
Location: 9.72
Room Quality: 9.66
Amenities: 9.69
Value for Money: 9.65
Food and Beverage: 9.71
Overall Experience: 9.99
M
mustafa family_with_children iq
10
2026-07-04 via Nuitee
S
Sukhrob couple uz
10
2026-07-01 via Nuitee
S
Shalin family_with_children in
10
2026-07-01 via Nuitee
K
Kwang Yi couple sg
10
2026-06-29 via Nuitee
E
Ewa couple pl
9
2026-06-28 via Nuitee
S
Sukhrob couple uz
10
2026-06-28 via Nuitee
S
sook young solo_traveller kr
9
2026-06-27 via Nuitee
M
Maurizio couple au
10
An Exceptional Stay in Seoul
Pros:

Our stay at The Ambassador Seoul - Pullman Hotel was absolutely outstanding. Everything exceeded our expectations. The room was beautiful, spotless, and very comfortable. The facilities were excellent, the food was delicious, and every member of the staff was incredibly kind, welcoming, and professional.

The attention to detail and the high standard of service made our stay truly memorable. We couldn't have asked for a better experience and would definitely stay here again. Highly recommended

2026-06-27 via Nuitee
V
Victor couple fr
10
2026-06-26 via Nuitee
K
Klaus couple de
8
Pros:

sehr schöner Ausblick, sehr sauber, tolles Personal

2026-06-23 via Nuitee
G
Gabie extended_group nl
9
2026-06-23 via Nuitee
S
Shiena couple jp
10
ホテルステイも楽しめる立地もいい素敵なホテル!
Pros:

部屋も広くて綺麗でとても良かったです!
スタッフの方々も韓国語と英語でしたがとても丁寧に対応してくださいました。
また泊まりたいです!

Cons:

駅からの道が坂道なのでスーツケース転がしていくのは少し大変だったくらいで、ホテル自体はとてもいいです!

2026-06-21 via Nuitee
D
Daria couple ua
10
2026-06-20 via Nuitee
G
Groen couple nl
9
2026-06-17 via Nuitee
A
Alison extended_group gb
9
2026-06-14 via Nuitee
D
Daniel couple gb
10
Great Hotel
Pros:

Everything - the property was incredibly well managed, was easy to stay at and the staff were very attentive

Cons:

N/A

2026-06-14 via Nuitee
O
olivier family_with_children fr
8
2026-06-13 via Nuitee
J
Jorge solo_traveller es
8
2026-06-13 via Nuitee
M
Melania extended_group gb
9
View, room size, location, decor and helpful staff
Pros:

Staff was very helpful with my queries. Location was perfect near the tourist hot spot but not too close for someone who is less interested into the bustling and crowded locations. The room was incredible, spacious, breathtaking views which made y birthday celebration feel extra special. Room was clean, had enough space for all our luggage and the decor felt very neat. Did not have time to try any of the facilities but sure they would have been amazing.

2026-06-12 via Nuitee
C
carol family_with_children sg
10
Wonderful stay
Pros:

Great

Cons:

Great

2026-06-09 via Nuitee