The Ambassador Seoul - A Pullman Hotel

Hotels
Pullman Hotels and Resorts
9.6 (1332 reviews)
287, Dongho-ro, Jung-gu , Seoul , kr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Excellent food
Cons:
Room for improvement in front desk service
Some cleanliness issues

Categories

Cleanliness
8.71
Some reviews mentioned dirty towels.
Service
9.67
Some staff were friendly and helpful, but front desk service could be improved.
Location
9.72
Good location with beautiful views, though access might be challenging.
Room Quality
9.66
Rooms were well decorated and comfortable.
Amenities
9.69
Facilities are modern and well maintained.
Value for Money
9.65
Generally good value for the quality offered.
Food and Beverage
9.71
Food was excellent in quality.
Overall Experience
9.99
Overall, the experience was pleasant, with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:40

Property Description

Luxurious Accommodation and Heritage Blend
The Ambassador Seoul - A Pullman Hotel, a historic gem since 1955, offers 269 guestrooms and 49 serviced residences that seamlessly blend heritage charm with modern comfort.

Ultimate Dining Experience
Indulge in exquisite dining at 'THE KING'S' premium live buffet or savor European cuisine at '1955 Groceria', a unique grocery and restaurant concept.

Leisure Facilities for Wellness and Relaxation
Unwind at the indoor swimming pool, fitness center, yoga studio, and screen golf area. Cap off your day with a relaxing dip in the outdoor swimming pool.

Experience true palace-like luxury and exceptional service at The Ambassador Seoul - A Pullman Hotel. Book now to create unforgettable memories.

Important information:

Please present the credit card used to make this reservation upon check-in at the hotel.

Club Ambassador Lounge is only available for those above the age of 14, whereas, children under the age of 14 are not allowed in even when accompanied by their guardians.

Executive rooms can accommodate up to 2 adults. (Children under the age of 14 cannot be accommodated)

If you make a reservation with breakfast included, an extra fee will be charged for a child breakfast.
[Child (Under Age 12) - KRW 33,500 / Free of Charge : Under 48 months]

For customers with Executive Lounge benefits (Club Ambassador Lounge)
Breakfast, afternoon tea, and happyhour are provided at the Club Ambassador Lounge on the 18th floor.

Please note that the fitness center, swimming pool, sauna, and screen golf course are closed on the first Wednesday of each month.

Due to the government's regulations on the use of disposable products, toothbrushes, toothpaste, and razors are not provided free of charge.

All guests must present a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability upon check-in and additional charges may apply.

Guests under the age of 18 can stay only if accompanied by a parent or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GMP

Location

Guest Reviews

9.6
Based on 1332 reviews
Cleanliness: 8.71
Service: 9.67
Location: 9.72
Room Quality: 9.66
Amenities: 9.69
Value for Money: 9.65
Food and Beverage: 9.71
Overall Experience: 9.99
T
Tomasz family_with_children pl
8
2026-08-29 via Nuitee
S
Shealy1987 family_with_children ie
9
Really great hotel & great location
Pros:

Great location and near a few different metro lines. The hotel staff were extremely helpful and friendly

Cons:

Cost of using the outdoor pool (note that the pool is not located on the roof) was roughly 25 Euros per person. The cost to add breakfast to the room rate and food and drinks in the hotel itself were a little bit higher than I expected.

2026-08-29 via Nuitee
M
Milan solo_traveller nl
10
2026-08-29 via Nuitee
Y
YONGJUN solo_traveller kr
8
2026-08-28 via Nuitee
H
Helen solo_traveller nl
8
Cons:

There are two pools. The outside pool requires an extra fee and the indoor pool requires a swimming cap. These are not available on site so foreigners should ensure they have one with them, otherwise they can't swim. This was disappointing.

2026-08-26 via Nuitee
R
Rasmus Movin solo_traveller dk
10
Perfekt
Pros:

Service og morgenmad

2026-08-26 via Nuitee
R
Raghdan solo_traveller bh
9
2026-08-24 via Nuitee
R
Raghdan solo_traveller bh
9
Pros:

Everything was excellent just I wish they had 24 hours in room dining

2026-08-24 via Nuitee
C
Cem Cihangir family_with_children de
7
Angenehm, Preis Leistung passt nicht ganz, dennoch gute Lage und sauber
Pros:

Die Zimmer und Betten waren bequem. Die Lage des Hotels und auch die Restaurant im Gebäude waren besonders gut, man konnte fast überall innerhalb 10-20 min mit dem Taxi hinkommen. Der Blick auf den Tower war ebenfalls schön. Das Personal ist ebenfalls sehr hilfsbereit und freundlich

Cons:

Die Türen der Zimmer waren naja nicht einem 5 Sterne standard entsprechend. Man konnte alles im Gang hören, dadurch das wir auch direkt am Aufzug die Zimmer bekommen haben war es öfters lauter, sodass wir auch einige male davon aufgewacht sind. Für den Preis vom Hotel liegt die Erwartung etwas höher. Wir haben für den 2 Aufenthalt in Seoul uns dann für ein anders Hotel entschieden, welches sogar paar 100 euro billiger war aber die Zimmer nicht vergleichbar sind. Hier hat das Hotel noch potenzial nach zu bessern

2026-08-23 via Nuitee
Y
Yun Hsuan couple tw
9
2026-08-23 via Nuitee
E
elena solo_traveller es
10
Pros:

La habitación con vistas increíbles, buen desayuna, la piscina de la 4 planta

2026-08-23 via Nuitee
M
Malik couple ae
10
2026-08-23 via Nuitee
K
Katarzyna family_with_children pl
9
2026-08-23 via Nuitee
A
Axel extended_group de
10
2026-08-21 via Nuitee
S
Sunshine39016199828 Couples
10
Deluxe Room Namsan Tower View
Pros:

The room was in great condition, and the Namsan Tower view was absolutely stunning. Above all, Ava, the hotelier, was exceptionally kind, thoughtful, and accommodating. I’d love to have her assist me with check-in again on my next stay!

2026-08-18 via Tripadvisor
W
worldtravellist Family Seoul
10
Property with the top notch hospitality and restaurants
Pros:

As a Accor Pullman brand, this is the Pullman's flagship, Ambassador Seoul, surrounded by beautiful scenery of Namsam Mountain.
It stands out for its prime location in Dongdaemun, stylish French-inspired design, and excellent facilities including pool, executive lounge, and easy subway access.
It presents the good hardware after renovation, especially the swimming pool is recognized as the national top 3 along with Banyan Tree Oasis and Josun Palace.
The guest rooms are spacious with a combination of heritage and luxury. Along with the renovated cleanliness, it boasts a beautiful view over Namsan Moustain or City with the floor-to-ceiling windows.
The property's greatest pride lies in its excellent software with the professional staffs and top notch service & hospitality.
It also takes pride in the dining restaurants and the renowned Chef of Mr. Hou Deokjuk, the Grand Master Chef for Haobin.
This property has good value for the money and is especially appealing for business travelers, couples, and fashion enthusiasts seeking a balance of luxury and convenience.

2026-08-18 via Tripadvisor
F
Frits couple nl
9
Ietwat te duur hotel gezien de gedateerdheid van de accommodatie.
Pros:

Uitstekend ontbijtbuffet, druk hotel met weinig Europese gasten, maar juist veel Koreanen.

Cons:

Prijs-kwaliteit verhouding ietwat scheef vanwege omdat het hotel ondanks de naam en prijs wat gedateerd is, Zwembad en gym waren prima. Goede busverbinding met het vliegveld.

2026-08-18 via Nuitee
M
Moritz couple jp
8
Great experience - thank you!
Pros:

We enjoyed our stay very much. The hotel team was always doing their best to accommodate our requests.

Cons:

The unnecessary charges for the toiletries - this differentiates luxury from commodity. Or running a business vs providing an experience.

2026-08-17 via Nuitee
F
Francesco solo_traveller ch
10
2026-08-15 via Nuitee
B
Bruno family_with_children pt
10
2026-08-15 via Nuitee