Royale Parc Hotel Tagaytay

Hotels
•
Independent
7.8 (22 reviews)
Kaybagal Silang Crossing North, Tagaytay, Cavite, 4120 , Tagaytay , PH
63-46-4021980

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Full-service spa
Meeting rooms
See all facilities

Review Highlights

Pros:
Convenient location near restaurants and Ayala Serin
Friendly, accommodating staff (several mentions)
Comfortable beds
Good breakfast
Loved Chinese restaurant
Family-friendly atmosphere
Swimming pool and spa facilities available
Ambiance and spacious/beautiful rooms
Cons:
Cleanliness problems (dirty towels, mold, sewage smell reported)
Pool or jacuzzi issues (dirty/very cold)
Broken or old room fittings (hangers, safes, phones, Wi‑Fi issues)
Some rooms with torn bedsheets or faulty shower heaters
Noise near spa/play area disrupting relaxation
Charges for missing items and inconsistent handling of refunds
Maintenance issues not addressed and lack of manager availability
Inconsistent service judgment from some security/staff

Categories

Cleanliness
6.2
Mixed but leaning negative: several guests report dirty towels, itchy linens, pool/area cleanliness issues and serious reports of humidity, mold and sewage smell in at least one stay.
Service
8.4
Mixed: many guests praise friendly, accommodating staff (named staff praised), but recurring complaints about maintenance not being addressed and lack of managerial availability.
Location
9
Strongly positive: many reviews cite convenient location near restaurants and Ayala Serin, described as an awesome/very convenient location for visitors.
Room Quality
7
Mixed: some guests found beds comfortable and the design appealing, while others reported broken hangers, torn bedsheets, faulty safes/phones and slow/heater or non-working items.
Amenities
7.1
Mixed: pool, spa and restaurant facilities are valued but there are multiple reports of a dirty pool, cold jacuzzi, noisy play area next to the spa, no Wi‑Fi in a room and missing slippers/utensils.
Value for Money
7.4
Mixed: guests appreciate discounts for spa/restaurant, but some were charged for missing items and experienced poor handling of refunds/extra charges.
Food and Beverage
8.6
Generally positive: breakfast receives praise and the hotel's Chinese restaurant is specifically loved by multiple guests.
Overall Experience
8.7
Overall mixed-to-positive: many guests enjoyed a comfortable, family-friendly stay with good service and food, but inconsistent maintenance and notable cleanliness issues created some serious negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-14 12:02

Property Description

Experience the perfect blend of relaxation and convenience at Royale Parc Hotel Tagaytay, your ideal getaway destination.

Spa and Recreation
Indulge yourself in our full-service spa, and unwind at our outdoor pool and hot tub—perfect for rejuvenating your mind and body.

Dining Delights
Savor delicious meals at our restaurant or grab a quick snack at the cafe. Room service is available for those cozy nights in, and our bar/lounge offers a delightful range of beverages to wind down.

Comfort & Connectivity
Stay connected with complimentary Wi-Fi in our 44 air-conditioned rooms, each featuring flat-screen televisions and private bathrooms stocked with toiletries.

With key attractions nearby, from Sky Ranch to Ayala Malls Serin, there’s plenty to explore. Don’t miss the opportunity; book your stay today!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 2 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Covid

    Guests must provide a negative COVID-19 test result

  • Pets

    Service animals not allowed

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • Covid

    Negative COVID-19 test result must be of specific type(s): PCR

See all policies

Location

Guest Reviews

7.8
Based on 22 reviews
Cleanliness: 6.2
Service: 8.4
Location: 9
Room Quality: 7
Amenities: 7.1
Value for Money: 7.4
Food and Beverage: 8.6
Overall Experience: 8.7
H
Herliza • family_with_children • gb
9
2026-06-07 • via Nuitee
M
Maria • solo_traveller • ca
8
Pros:

The room has a beautiful modern rustic vibe — spacious, cozy, and thoughtfully designed. I love the wall décor and the comfortable bed, and the private balcony is such a nice touch. The room also has easy access to the pool area, which makes the stay even more relaxing. The free breakfast is pretty decent too, especially since it’s a buffet.

Cons:

The bathroom is quite spacious, but I did notice a small water leakage in the toilet area. It didn’t affect the stay too much, but it’s something worth checking. I also observed that the room rate was higher at the time I booked compared to the current and upcoming prices. Other than that, everything was perfect and I really enjoyed the stay.

2026-06-06 • via Nuitee
O
Odessa • family_with_children • ph
8
Good and relaxing stay.
Pros:

Rooms and pool are clean.
Rooms are spacious.

Cons:

None so far.

2026-06-05 • via Nuitee
M
Mary Grace • family_with_children • us
8
Great place to stay in Tagaytay.
Pros:

Staff were accommodating and very friendly. Kids love the pool

2026-06-05 • via Nuitee
G
Giovanna • solo_traveller • au
10
2026-06-01 • via Nuitee
A
Ayrhin • couple • ph
9
2026-05-28 • via Nuitee
K
Khristine Lei • extended_group • ph
10
2026-05-27 • via Nuitee
R
Ray Carl • solo_traveller • nz
9
Pros:

Everything.

Cons:

None.

2026-05-21 • via Nuitee
C
chelsea • family_with_children • ph
10
2026-05-12 • via Nuitee
M
Mary Jane • extended_group • ph
6
2026-05-11 • via Nuitee
L
Lorraine Jessica • solo_traveller • ph
9
2026-05-03 • via Nuitee
M
Maksim • extended_group • si
10
2026-05-01 • via Nuitee
S
Shirley • solo_traveller • ph
6
Pros:

Swimming pool

Cons:

Location

2026-04-23 • via Nuitee
T
Tyler F • solo_traveller • au
9
2026-04-23 • via Nuitee
R
Rianna • extended_group • gb
10
Pros:

What a beautiful hotel! Very clean, staff are extremely friendly and helpful. The breakfast was also very good. If I was to ever come back to tagatay I would stay here.

Cons:

The shower took a little while to drain and would flood a little. But that was the only issue which I’m sure can be fixed.

2026-04-16 • via Nuitee
I
icylgeneviea • Family
10
Perfect for family gathering
Pros:

A great family-friendly place to stay. The staff are very accommodating. We especially appreciate the service of John Ray, who assisted us at night.

2026-04-12 • via Tripadvisor
J
Joecyl • extended_group • ph
5
not worth it to come back
Pros:

hotel designs/interior

Cons:

pool is dirty.
linens are itchy
guards are not judgmental
staff insist wrong understanding about elevated concern

2026-04-09 • via Nuitee
W
Wencee Estanislao • family_with_children • ph
8
Pros:

The place was a nice change to the usual hotels with multiple floors, it was really good for vacation stays

Cons:

Some stuff were old or broken, some of the hangers were broken, the bedsheet had small tears, and the shower heater took awhile to get hot

2026-04-01 • via Nuitee
K
Kimie Anne • family_with_children • us
10
2026-04-01 • via Nuitee
S
shyr • family_with_children • au
9
2026-03-29 • via Nuitee