Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Friendly staff
Cons:
Cleanliness issues
Old room conditions
High prices for value

Categories

Cleanliness
6.69
Numerous reviews indicate severe cleanliness issues, including dirty carpets and unpleasant odors.
Service
9.66
Staff was generally described as kind and attentive, providing good service.
Location
10
Several reviews praised the hotel's location, noting its convenience and accessibility.
Room Quality
7.2
Many guests noted that the rooms were outdated and in bad condition, needing renovation.
Amenities
8.65
Amenities were mentioned, with some being satisfactory, though some guests felt they could be improved.
Value for Money
7.68
The pricing was frequently mentioned as high relative to the quality and conditions noted.
Food and Beverage
8.14
Food quality received mixed feedback, with both good and poor experiences mentioned.
Overall Experience
9.19
Overall experiences varied, with many complaints balanced by several positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:07

Property Description

Luxurious Accommodation
Indulge in the comfort of Sofitel MyBeds and modern amenities like flat-screen TVs and unlimited Wi-Fi at our hotel on Grande Ile.

Exquisite Dining
Savor French cuisine made with local ingredients and complement your meal with fine regional wines at our restaurant. Unwind at Le Link lounge bar with a choice of cocktails and champagnes.

Convenient Facilities
Stay active at our fitness centre and host successful meetings in our well-equipped meeting rooms. Explore the nearby train station, historic sites, and boutiques easily from Sofitel Strasbourg Grande Ile.

Book now for an unforgettable experience at Sofitel Grande Ile, where luxury meets convenience in the heart of Strasbourg.

Important information:

Please note that the maximum occupancy indicated for each room type also includes children and/or babies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Property Video

Guest Reviews

8.4
Based on 570 reviews
Cleanliness: 6.69
Service: 9.66
Location: 10
Room Quality: 7.2
Amenities: 8.65
Value for Money: 7.68
Food and Beverage: 8.14
Overall Experience: 9.19
M
marn • family_with_children • si
10
Pros:

Vse razen tega da je bila soba prilagojena invalidom, česar nisem želel. Najbolj udobne postelje vseh hotelov v katerih sem spal in najbol prijazen vodja strržbe v restavraciji pri zajtrku. Čudovit zajtrk in osebje zelo prijazno in ustrežljivo.

Cons:

Soba za iinvalide, ne vem zakaj so nam jo dodelili…

2026-10-31 • via Nuitee
I
Ioannis • family_with_children • gb
8
2026-10-30 • via Nuitee
A
Alain • solo_traveller • fr
8
Bien
Pros:

Personnel attentif et compétent

Cons:

Un bruit de moteur venant de l'extérieur de la chambre

2026-10-22 • via Nuitee
M
Melissa • family_with_children • ch
10
Agréablement surpris par ce séjour merci!
Pros:

Tout! La gentillesse du personnel, la propriété, les petits attentions lorsque nous rentrions dans notre chambre, nous avons trouvé cela très chaleureux et attentionné.

Cons:

Peut être la salle de bain qui manque un peu de rafraîchissement.

2026-10-15 • via Nuitee
C
Christopher • couple • ch
6
Das Hotel überzeugt durch seine attraktive Lage und das ausgesprochen freundliche Personal.
Pros:

Die Mitarbeitenden waren sehr freundlich und zuvorkommend. Das Frühstück war insgesamt in Ordnung, allerdings gab es sehr viele süsse Speisen. Es wäre hilfreich, die Käsesorten zu beschriften, eine grössere Auswahl anzubieten und die Lebensmittel aus hygienischen Gründen abzudecken.

Cons:

Das Mobiliar wirkten sowohl im Zimmer als auch in der Lobby deutlich in die Jahre gekommen. Auch das Badezimmer war sehr altmodisch und wenig ansprechen, die Fliesen waren besonders in den Ecken abgenutzt. Den Teppich im Zimmer empfanden wir als unhygienisch. Zudem roch der Schrank unangenehm, und im Korridor lag ein merkwürdiger, aufdringlicher Parfümduft von Reinigungsmittel. Aus unserer Sicht entspricht das Hotel daher nicht dem Standard eines Fünf-Sterne-Hauses.

2026-10-10 • via Nuitee
C
carlos • couple • pe
9
Pros:

La ubicacion es de las mejores muy cerca del centro a solo unas cuadras esta frente aun paruqecito muy mono y hay un parking publico al frente

Cons:

El desayuno buffete solo regularon podria ser mejor

2026-09-19 • via Nuitee
L
LILIANE • family_with_children • fr
9
Parfait
2026-09-16 • via Nuitee
K
khalid • family_with_children • kw
10
2026-09-16 • via Nuitee
J
Jose Eduardo • solo_traveller • br
10
2026-09-13 • via Nuitee
A
Alain • couple • fr
8
2026-09-13 • via Nuitee
P
Penny • couple • gb
10
Pros:

Everything 😁

2026-09-11 • via Nuitee
A
ABDULAZIZ • solo_traveller • qa
10
2026-09-11 • via Nuitee
S
Sabine • solo_traveller • fr
8
Séjour très agréable, à recommander. Je reviendrai, c'est certain.
Pros:

Emplacement idéal en plein centre, tout en étant au calme. Belles chambres confortables. Petit-déjeuner copieux et avec produits locaux. Personnel et Directeur très aimables et arrangeant. C'est mon troisième séjour dans ce bel établissement.

Cons:

Pas de surclassement possible. Prix parfois très élevés en fonction de la saison et de la demande. Parking prohibitif (42 € par jour).

2026-09-11 • via Nuitee
D
Delsuc • solo_traveller • fr
9
2026-09-10 • via Nuitee
G
German • family_with_children • lu
9
Easy car access
Pros:

Location

2026-09-01 • via Nuitee
L
Lucas • family_with_children • it
9
2026-08-29 • via Nuitee
A
aayad • family_with_children • qa
10
2026-08-29 • via Nuitee
S
Stefano • extended_group • it
10
Pros:

La gentilezza e la disponibilità di tutto lo staff della struttura.

Cons:

Assolutamente niente.

2026-08-29 • via Nuitee
V
Voyage et aventure • solo_traveller • fr
8
2026-08-26 • via Nuitee
A
abdulla • family_with_children • qa
8
الموقع ممتاز
Pros:

موظفين الاستقبال كانوا ودودين وخدومين خاصة فيكتور واليانور
الموقع ممتاز جدا
التكييف في الغرف الديلوكس ممتاز بعكس الاجنحة كان ضعيف جدا
وجود باركينج تحت الفندق وخدمة صف السيارة
جميع الموظفين متساعدين

Cons:

التكييف في الاجنحة ضعيف جدا في فترة الصيف

2026-08-17 • via Nuitee