Apollo Hotel

Hotels
5 (909 reviews)
243 Hagley Road, Edgbaston , Birmingham , GB
+44 121 455 0271

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
2.96
Multiple reviews indicate issues with cleanliness, including hair found in rooms and unclean common areas.
Service
7.43
Generally friendly staff mentioned, though some complaints about unhelpfulness were noted.
Location
8.47
Guests appreciated the location for its convenience, especially for parking.
Room Quality
3.92
Comments indicate rooms are dated and some issues with facilities were reported.
Amenities
5.45
Amenities were mostly lacking, with specific complaints about insufficient soap and outdated facilities.
Value for Money
5.91
While some guests felt it was cheap, many didn't find it worth the price based on the quality.
Food and Beverage
1.96
Poor experiences at breakfast were reported, including limited options and unsatisfactory quality.
Overall Experience
3.93
Generally disappointing experience with numerous reported issues affecting stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:14

Property Description

Convenient Location
The Apollo Hotel is strategically located within a 5-minute drive of Birmingham city centre and offers easy access to the National Exhibition Centre (NEC). Situated near leading nightclubs, casinos, Birmingham New Street Station, and the M5, guests can easily explore the vibrant city.

Nearby Attractions
Guests can visit the International Convention Centre, National Indoor Arena, and Birmingham International Airport, all within reach from the hotel. Moreover, the hotel is a short distance away from picturesque English countryside destinations like Malvern, Stratford-upon-Avon, Warwick, the Cotswolds, and the Severn Valley.

Comfort and Convenience
Experience a blend of comfort and convenience at the Apollo Hotel, making it an ideal choice for both leisure and business travelers. Book your stay now and make the most of your visit to Birmingham!

Important information:

Please note that the Hotel will obtain a pre-authorization for GBP 100 at the time of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

5
Based on 909 reviews
Cleanliness: 2.96
Service: 7.43
Location: 8.47
Room Quality: 3.92
Amenities: 5.45
Value for Money: 5.91
Food and Beverage: 1.96
Overall Experience: 3.93
C
Colin • couple • au
5
Very basic, but value for money.
Pros:

Comfortable bed. Good shower. Great cooked breakfast.

Cons:

No fridge or microwave in the room.

2026-09-18 • via Nuitee
M
M Faizan • extended_group • gb
8
2026-09-17 • via Nuitee
B
Benipal • solo_traveller • gb
10
2026-09-17 • via Nuitee
E
Essa • extended_group • gb
1
An unacceptable and disappointing stay due to the dirty room, poor facilities, and unprofessional cu
Pros:

nothing

Cons:

This was a very disappointing experience, and the hotel was completely unacceptable. The room was extremely dirty, two single beds had been pushed together leaving an uncomfortable gap, and there was no working light. When I raised these issues, the receptionist was unhelpful and rude, including when requesting a £100 deposit. I checked out after only two hours, found alternative accommodation, and would neither recommend this hotel nor stay there again.

2026-09-16 • via Nuitee
C
Chris • couple • gb
5
Won’t be back!
Pros:

Location

Cons:

Very noisy with road noise and poor maintenance of the room. Also not too happy with the £100 charge on checking in for potential damages, a refund to be made at a later date. Really…. You have my booking details!

2026-09-16 • via Nuitee
K
Kassim • solo_traveller • gb
1
Shitty breakfast
Pros:

Large bed , hot warer , plenty of parking

Cons:

Breakfast is so bad. I came down 0830 and it was finished. Only cereals left. I checked out same day.

2026-09-14 • via Nuitee
A
Anais Daimara • couple • gb
8
2026-09-13 • via Nuitee
Z
Zarra • solo_traveller • gb
3
Disappointed 😞
Pros:

Clean room and comfortable beds

Cons:

Building resembles a block of flats, not welcoming at all. Instant regret as soon as pulled into car park.
Lack of staff - only seen one staff member. This was an issue when trying to order from bar and staff member was busy on a personal phone call in the office which we was able to hear the full conversation.
All products lacked quality - tea, coffee, breakfast items. High price, low standard.
Room and corridors smelled old and damp.
The extra £100 refundable deposit was a joke, even though we had no issues with the return of the deposit.
Maybe if the price was alot lower then I would say you get what you pay for but unfortunately this isn't the case. Shame really when premier inn across the road offering better standard.
I have cancelled my room for March next year which I had pre booked... now booked premier inn

2026-09-13 • via Nuitee
L
lorraine • couple • gb
6
Ok did the job as we were going to the cricket
Pros:

It was clean and staff very nice

Cons:

The hotel was not full by any means and they put us in a room by the main road very noisy all night I should have asked for a change and that was my own fault. Breakfast was a bit disappointing as we were asked what we wanted and we got a full English anyway

2026-09-13 • via Nuitee
S
Spencer • extended_group • gb
10
Pros:

Location good. Stayed here before when my friends and I come to watch Test Match Cricket. Staff always helpful and welcoming.

2026-09-12 • via Nuitee
A
Al • solo_traveller • gb
7
Pros:

Easy parking. Clean room, comfy beds, warm bedding, there was about six tea and coffee packets by the kettle (very nice)

Checking in n out was very quick., due to efficient staff.

Cons:

It does look like a run down 80s housing estate.

2026-09-12 • via Nuitee
M
Michael • extended_group • gb
7
I have stayed there before, and would probably use again in the future.
Pros:

Value for money. Room suited my needs. Ample parking.

Cons:

Key card would not work on outside door. Staff were aware of this previously, but not fixed.

2026-09-11 • via Nuitee
F
FONYUY • couple • cm
10
Best
Pros:

The best

Cons:

The best

2026-09-10 • via Nuitee
A
Aaron • solo_traveller • gb
1
Pros:

Nothing really £94 and it's not worth it what so ever and you also have to pay a £100 deposit which is a right ball ache to get back you have to wait for the only person working there to go check your room when you check out honestly one person on reception doing everything and numerous people waiting for service

Cons:

Everything room was covered in dark long hairs in the bathroom and a massive spider in the bathtub with a massive web which just shows that it wasn't cleaned recently

2026-09-09 • via Nuitee
S
Samir • couple • gb
7
Nice and quiet, good privacy
Pros:

The privacy was very good and quiet
Better showers recommended highly

Cons:

The location and the setup was very good

2026-09-08 • via Nuitee
N
Nicky • couple • gb
2
Awful, if you want to risk your safety stay here
Pros:

Beds seemed good

Cons:

Looked like converted council flats with rooms to outside like American motel.

Drug addicts shouting and climbing into window of room, police were called. Did not feel safe especially with doors of room available to anyone to come in off the street

Lifts were broken

2026-09-03 • via Nuitee
J
Julie • couple • gb
1
2026-09-01 • via Nuitee
A
Aminah • solo_traveller • gb
10
Pros:

Everything was perfect and there was parking too

Cons:

Everything was perfect

2026-08-31 • via Nuitee
Z
Zbigniew • solo_traveller • gb
5
2026-08-21 • via Nuitee
L
Lynn • family_with_children • gb
8
2026-08-20 • via Nuitee